# Page 12 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Shopify the right eCommerce solution for you? Explore 6657 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6657)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Shopify

## Showing most helpful reviews

Showing 276-300 of 6657 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Shannel H.  
Dispatcher  
Construction  
Used the software for: Less than 6 months

### "Check them out"

April 23, 2025

5.0

Not a bad platform if looking to make a dollar or two. Know what you are looking for before signing up and know the fee schedule.

Pros

Very user friendly, easy to set up and manage. You don't have to be a computer pro to figure it out.

Cons

There are higher transaction fess, third party emailing as well, Not a plus. It can get expensive. But overall not bad.

Review Source

EH

Elizabeth H.  
MYSELF  
Accounting  
Used the software for: Less than 6 months

### "Shopify - great product"

December 27, 2025

5.0

Overall I was very happy with the service, it make Christmas shopping a lot easier. I wish more retailers used this.

Pros

Hi, I was recently introduced to this product during Christmas shopping. It is very easy to use. Too easy?

Cons

Hi, It was hard to trust at first because it was so easy to use. I really enjoyed the overall experience though.

Review Source

MM

Megan M.  
Planning Engineer  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Easy and quick to use"

October 14, 2024

4.0

Pros

What I like most about Shopify is how easy it is to use and how quickly I was able to set up my online store without needing any technical skills. The platform offers a lot of customizable themes and a good app store that lets me add extra features without much difficulty

Cons

What I like least about Shopify is the transaction fees they charge if you don't use Shopify Payments, which can add up quickly. Also, while the platform offers many apps and themes, some of the more advanced features and customizations require additional costs, which can be pricey.

Review Source

NH

Nicky H.  
e-commerce account manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Great & Easy To Use"

October 25, 2024

4.0

Overall really good would recommend for any new business that is e-commerce focused to start on Shopify over other platforms

Pros

Very easy to use and it is user friendly, good for someone with no experience making websites.

Cons

It can get expensive with all the apps you may need to pay for and the free themes are limiting.

Review Source

JN

Joyce N.  
Gerente  
Marketing and Advertising  
Used the software for: 6-12 months

### "Shopify complete platform"

January 23, 2025

5.0

It offers an easy-to-use interface, customizable themes, and tons of built-in features to use, such as payment processing, shipping management, and marketing tools. I'm loving it.

Pros

It is an easy-to-use platform, even for those people who have little knowledge in the digital world, they can use it very easily.

Cons

The beginner fee is a little high, although the platform brings great results.

Review Source

AR

Akash R.  
System Adminitrator  
Computer Software  
Used the software for: 2+ years

### "Shopify Review: Is it right for your business ?"

September 11, 2024

5.0

My overall experience with the Shopify is great because easy of use , scalability, SEO-friendly and the security point of view however their COst and the transaction fee make a negetive impact on the users who uses this product.

Pros

Firstly,This is very user friendly, shopify is known for its intuitive interface and making it easy for both technical and non-technical users to create and manage online stores and another pro point id their scalability whether you're small business or large business and we like the most it very SEO friendly.

Cons

their drawback is the high transaction fees and app costs and we can't do that much in the customization part.

Review Source

VR

Verified Reviewer  
sales  
Retail  
Used the software for: 6-12 months

### "Shopify is Good platform"

September 11, 2024

5.0

Generally speaking, Shopify has been an extraordinary application for my organization, and we've just at any point utilized it. It simply has supported our deals such a huge amount with its spotless point of interaction and simple item following functionalities.

Pros

Most Shopify apps are designed to integrate seamlessly with the Shopify platform. This ease of integration means that merchants can quickly add new features to their store without extensive technical knowledge.

Cons

The quality of customer support varies among apps. Improving support options, including faster response times, comprehensive documentation, and more robust troubleshooting resources, would benefit users.

Review Source

AB

Autumn B.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Love this platform "

August 6, 2024

5.0

I like Shopify, it’s a popular trustworthy platform. It was easy creating policies and uploading merchandise pictures. Once I got the hang of decorating the site it became easy to make changes

Pros

Easy payment options, widely used, reasonable pricing, freedom to completely customize your site

Cons

It was a little difficult to design your site at 1st. I also had issues with shipping costs initially but it became easier to navigate over time

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Shopify

More familiar, pricing, brand recognition

Review Source

KW

Karla W.  
Vice President  
Internet  
Used the software for: I used a free trial

### "Shopify not user friendly"

September 28, 2024

2.0

I did not like Shopify because it took to much time to build a professional looking website. I spent days trying to format and still was not able to finish the site eventually I became frustrated and closed the act.

Pros

Shopify has low cost $1 to start a website. It allows the customer time to plan and build the website before they are charged the full payment.

Cons

Shopify was not easy to understand especially building collections and adding products to the website

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Shopify

I did not choose Shopify After the trial period I canceled

Review Source

AZ

Angelica Z.  
Sales Assistant  
Retail  
Used the software for: 6-12 months

### "Shopify Review"

November 19, 2024

5.0

Shopify has been excellent. It’s a reliable and feature-rich platform that makes setting up and running an online store seamless, though the extra costs for apps and fees can be a consideration?

Pros

A powerful and easy-to-use platform for building and managing online stores. I like the wide range of integrations, customisable themes, and tools for handling inventory, payments, and shipping. Easy for all business sizes.

Cons

Some advanced features require third-party apps, which can increase costs over time. Transaction fees can be a drawback unless you use Shopify Payments.

Review Source

BB

Brett B.  
Strategist  
Design  
Used the software for: 1-2 years

### "Shopify review"

January 19, 2025

5.0

Overall my experience has been very good.

Pros

Our agency has enjoyed building websites on Shopify

Cons

It is great, but maybe could use more functionality.

Review Source

SL

Saara L.  
NA  
Consumer Goods  
Used the software for: 6-12 months

### "Versatile and easilyto integrate"

March 6, 2025

5.0

Pros

Versatile and easy to use and integrate with other platforms

Cons

It is quite costly, otherwise I’d use it.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Shopify

I chose shopify in the beginning since it was familiar to me.

Review Source

VR

Verified Reviewer  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Shopify Is Still My Favorite"

August 6, 2024

4.0

I've been using Shopify for years and it's still the platform that I recommend most often to other business owners. The relatively moderate price and functionality of the tool keep me coming back.

Pros

The recent improvements have made Shopify even more easy to use.

Cons

I wish the Customer Service was more consistent. Sometimes I get really great solutions to my problems & sometimes it takes several emails to resolve my issue.

Review Source

Elvin L.  
BD Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Still the 1st recommendation for e-commerce starter"

September 4, 2024

5.0

I have used it since 2021. As a well-known e-commerce platform, its features are good enough. I can easily build a site without programming. The cost is okay for itself, though if you have enough features, you need to pay for third-party apps.

Pros

The comprehensive app store, you can get almost all the features in it.

Cons

The customer service, it is mostly via email communication and not that time effective.

Review Source

DJ

Douarou J.  
Artist producer  
Music  
Used the software for: Less than 6 months

### "Shopify review"

October 26, 2024

5.0

The best in the market to sell yours tproducts

Pros

Best sofware to create online store and easy to control

Cons

Easy to manage all in your store and also can create disigned gadgets

Review Source

AK

Alfin K.  
Md  
Accounting  
Used the software for: 6-12 months

### "Superpify👍🏻👍🏻"

January 29, 2025

5.0

I had very good experience with shopify .

Pros

Interfaces of the website is too easy to handle

Cons

Bugs were very disappointed in certain situations

Review Source

ME

Marc E.  
General Counsel  
Financial Services  
Used the software for: 1-2 years

### "Ease of use with Shopify"

January 13, 2025

4.0

Very good, no issues after using the platform many times.

Pros

Technolgy is good, written detailed receipts of transactions is good also.

Cons

Not having access to past transactions in their portal. This ability may exist, but I am not aware of that functionality.

Review Source

CH

Cynthia H.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Don't think, just DO. Be on Shopify."

August 6, 2024

5.0

I have implemented several sites onto Shopify with no issues. It's the best platform for businesses large and small.

Pros

General userability is fantastic. ANYONE can be taught how to run a Shopify store! Drag and drop features are wonderful for homepage updates. Creating and editing products is wonderful.

Cons

Out of the box subscription platform needs a lot of work.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Shopify

Pricing and general user functionality.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Better reporting was important to us and more user functionality.

Review Source

AM

Alena M.  
writer  
Writing and Editing  
Used the software for: I used a free trial

### "Shopify Review"

September 22, 2024

4.0

Shopify is a great app if you want to start drop shipping. I'm fairly new to all of this technology stuff and drop shipping but my experience with shopify has made it easier!

Pros

The app is very user-friendly, and i'm not very good at using technology, but these are on of the apps I am somewhat comfortable in.

Cons

The limited designs is the downfall. Also it's a downfall if you don't have a niche in hand.

Review Source

VR

Verified Reviewer  
Proprietário  
Retail  
Used the software for: 2+ years

### "Satisfatório "

August 2, 2024

5.0

Pros

No geral, tive uma boa experiência com o Shopify, pois atendeu bem às nossas necessidades. Com informações importantes, nossos clientes apreciam a facilidade de fazer negócios, disponibilizar reservas online, entre outras funções.

Cons

O preço poderia ser melhor. Pois quando é convertido para o Real fica ainda mais caro.

Review Source

KC

Kaitlin C.  
Founder  
Consumer Services  
Used the software for: 2+ years

### "Shop, integrate, Sell"

September 5, 2024

5.0

Pros

Shopify has the most integration the easiest setup and a beautiful app.

Cons

It has wonder trial period, but it gets pricey quick

Review Source

EK

Edwin K.  
Ecommerce Technical Assistant  
Marketing and Advertising  
Used the software for: I used a free trial

### "Shopify is Nice"

September 23, 2024

3.0

Using Shopify has been a game-changer for me. Setting up my online store was straightforward, and their customer support is always there when I need help. Plus, the platform’s features have really boosted my sales. It’s been a fantastic experience overall

Pros

It is easy to use and can be managed by beginners

Cons

Shopify is a robust e-commerce platform, but it has some drawbacks. Users often mention the additional transaction fees if you don't use Shopify Payments, limited free themes, and customization constraints. Many advanced features require third-party apps, which can increase costs and complicate the setup. Additionally, while user-friendly, some find the initial learning curve steep. Have you used Shopify before, or are you considering it for your business?

Review Source

WT

Wasif T.  
Founding Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "Amazing one stop shop to build an e-commerce store for your small business. To scale up with it up to the point that it becomes too expensive."

November 12, 2024

5.0

Pros

Easy to set up, really good templates, but also very customizable. Settings is very well organized.

Cons

Doesn’t yet support transactions in all different currencies and countries without a third-party plug-in. Translation feature could be better.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Client preferred a high end set up and had a budget

Review Source

CG

Cristian G.  
restaurant  
Food & Beverages  
Used the software for: I used a free trial

### "Complete and difficult"

October 11, 2025

3.0

My experience wasn't entirely positive. I wanted to try building a website, but I had to give it up because it didn't seem that simple.

Pros

I liked Shopify because it allows you to start from already built and pleasant bases. It all seems very complete

Cons

I liked less the fact that it is not easy to contact a person who can help you if you have difficulties.

Review Source

KG

Kim G.  
Founder of CanvasPlanet  
Design  
Used the software for: 2+ years

### "The best platfrom for building your own online store"

September 13, 2024

5.0

Pros

Shopify offers everything you need to start your own e-commerce website. It's easy to use and highly customizable due to tons of plugins.

Cons

The transaction fees can add up unless you use Shopify Payments

Review Source

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