# Page 13 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Shopify the right eCommerce solution for you? Explore 6690 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6690)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 21st, 2026

# Page 13 - Reviews of Shopify

## Showing most helpful reviews

Showing 301-325 of 6690 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NT

Nikea T.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Shopify clothing store"

October 4, 2024

3.0

I had a good experience overall. I was never able to connect the ship pirate app that was offered. However I Learned a lot using Shopify

Pros

That it connects to Facebook, Instagram, and Tim Tom

Cons

I had problems with where I shipped items to. I set it up but it kept glitching telling my customers that I didn’t ship to their area

Review Source

AK

Alfin K.  
Md  
Accounting  
Used the software for: 6-12 months

### "Superpify👍🏻👍🏻"

January 29, 2025

5.0

I had very good experience with shopify .

Pros

Interfaces of the website is too easy to handle

Cons

Bugs were very disappointed in certain situations

Review Source

ME

Marc E.  
General Counsel  
Financial Services  
Used the software for: 1-2 years

### "Ease of use with Shopify"

January 13, 2025

4.0

Very good, no issues after using the platform many times.

Pros

Technolgy is good, written detailed receipts of transactions is good also.

Cons

Not having access to past transactions in their portal. This ability may exist, but I am not aware of that functionality.

Review Source

CG

Cristian G.  
restaurant  
Food & Beverages  
Used the software for: I used a free trial

### "Complete and difficult"

October 11, 2025

3.0

My experience wasn't entirely positive. I wanted to try building a website, but I had to give it up because it didn't seem that simple.

Pros

I liked Shopify because it allows you to start from already built and pleasant bases. It all seems very complete

Cons

I liked less the fact that it is not easy to contact a person who can help you if you have difficulties.

Review Source

EI

Eva I.  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "A powerful and user-friendly solution with a price tag to match"

September 13, 2024

5.0

Apart from the price, it was everything I expected and more.

Pros

The level of control, ease of setting up an online store with inventory tracking, online payments, parcel shipping integration and intuitive management panel.

Cons

It is pricy, especially for a small starting store with virtually no sales yet. The option to "park" the website for a period of time when things are slow is helpful, however, it is a considerable expense for a starting business.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Shopify

The focus on ecommerce was what made me decide on Shopify, ultimately.

Review Source

DC

David C.  
Vice President  
Retail  
Used the software for: 2+ years

### "E-commerce Juggernaut"

October 13, 2024

5.0

Pros

Best in the class, every plugin and functionnality you can dream of are there

Cons

Subscriptions based apps can add it price very quickly and the monthly invoice can get quite expensive.

Review Source

NH

Nicky H.  
e-commerce account manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Great & Easy To Use"

October 25, 2024

4.0

Overall really good would recommend for any new business that is e-commerce focused to start on Shopify over other platforms

Pros

Very easy to use and it is user friendly, good for someone with no experience making websites.

Cons

It can get expensive with all the apps you may need to pay for and the free themes are limiting.

Review Source

AN

Ayishatu N.  
Community Engagement Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "great for estores"

October 16, 2024

5.0

I enjoyed the product when it needed to be used

Pros

it is user friendly and easy to set up when launched

Cons

Not being able to send emails to customers when needed

Review Source

VR

Verified Reviewer  
Senior Account Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for all user levels"

October 15, 2024

4.0

Overall, it's been a good experience and clients that have used Shopify for their websites seem to be happy. If we can minimize the login issues, that would make it even better.

Pros

It was simple for a non web developer to learn and pickup. The design interface is really easy to use and there seemed to be a lot of options. It reminds me of WordPress but just ecommerce focused.

Cons

A lot of options are a good things but also means it makes it hard to really feel like you know everything with the software. It did feel like we often had a lot of issues logging into our account, mainly from outage or down time from Shopify.

Review Source

WT

Wasif T.  
Founding Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "Amazing one stop shop to build an e-commerce store for your small business. To scale up with it up to the point that it becomes too expensive."

November 12, 2024

5.0

Pros

Easy to set up, really good templates, but also very customizable. Settings is very well organized.

Cons

Doesn’t yet support transactions in all different currencies and countries without a third-party plug-in. Translation feature could be better.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Client preferred a high end set up and had a budget

Review Source

OC

Owen C.  
MD  
Consumer Goods  
Used the software for: 2+ years

### "The most powerful ecommerce web platform"

September 18, 2024

5.0

Pros

The most powerful ecommerce web platform I've experienced, vast theme & app ecosystem, great support and world class tools

Cons

The cost, although its a well worthwhile price to pay

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Shopify

wider range of 3rd party apps & better development support

Review Source

MM

Megan M.  
Planning Engineer  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Easy and quick to use"

October 14, 2024

4.0

Pros

What I like most about Shopify is how easy it is to use and how quickly I was able to set up my online store without needing any technical skills. The platform offers a lot of customizable themes and a good app store that lets me add extra features without much difficulty

Cons

What I like least about Shopify is the transaction fees they charge if you don't use Shopify Payments, which can add up quickly. Also, while the platform offers many apps and themes, some of the more advanced features and customizations require additional costs, which can be pricey.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great for beginners and advanced alike"

October 10, 2024

5.0

This beginner-friendly platform allows anyone to quickly set up an online store, yet it offers so many advanced features for experienced store managers that there's little to complain about. If I had to mention one drawback, it might be the pricing for smaller shops, which can sometimes feel a bit intimidating. Overall, it's a powerful tool for e-commerce at any level.

Pros

Such a beginner friendly website that enables everyone to open a onlien store quickly, yet it offers so much more for the advanced online store managers that it is hard to complain.

Cons

If I had to pick something it might be the pricing for smaller shops that can sometimes be a bit intimidating.

Review Source

SS

Susie S.  
Accounting Manager  
Accounting  
Used the software for: 2+ years

### "Shopify Recommendation "

November 26, 2024

4.0

The customer service is exceptional. I had some issues with refunds and the reply time was excellent, chat was great. The conversation is saved. Very helpful.

Pros

It is easy to work with from an accounting perspective. Easy to get the reports that are needed for bookkeeping.

Cons

Shopify should consider getting feedback from bookkeepers and accountants to add more reports for further detail.

Review Source

IC

Iván C.  
Técnico Informático  
Textiles  
Used the software for: 6-12 months

### "Opción sencilla y barata"

November 14, 2024

3.0

Mi experiencia fue buena en concreto para pequeños comercios, si quieres algo grande mejor buscar otras opciones.

Pros

Es más sencillo de administrar y configurar para el administrador y los usuarios.

Cons

Tiene menos opciones que otras empresas que son competencia directa. Los diseños son más básicos y no lo recomiendo para una web de una empresa multinacional.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Shopify

Utilizo Shopify en vez de Woocommerce en comercios pequeños

Review Source

CE

Clarice E.  
Seasoning Production  
Food Production  
Used the software for: 2+ years

### "Shopify is great for beginners"

September 27, 2024

5.0

Pros

It's easy to maneuver when I am adding products and collections

Cons

The price of it a month is becoming too expensive and there should be a benchmark when you don't sell a certain amount of product or make a certain amount of money

Review Source

MS

Mandy S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Well-rounded Ecommerce Platform"

September 21, 2024

5.0

Overall, Shopify is a solid, affordable ecommerce tool for small and large businesses. Sometimse it can take some research or another app, but I've always been able to accomplish what I've wanted to accomplish using Shopify.

Pros

Numerous features for large and small businesses, good educational resources for troubleshooting problems

Cons

Many features require the use of a paid app, and their backend navigation is not always the easiest to use.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Shopify

Shopify had more all over functionality - ie more website customizations, more granular product reporting.

Review Source

DJ

Douarou J.  
Artist producer  
Music  
Used the software for: Less than 6 months

### "Shopify review"

October 26, 2024

5.0

The best in the market to sell yours tproducts

Pros

Best sofware to create online store and easy to control

Cons

Easy to manage all in your store and also can create disigned gadgets

Review Source

NM

Ncamisile M.  
Owner  
Arts and Crafts  
Used the software for: I used a free trial

### "How to use Shopify "

September 7, 2024

5.0

Well I've gone through and still learning on how to use the app.

Pros

It's easy to use, and there is more products to actually choose from.

Cons

When you have to pay money first to be able to use the app.

Review Source

MA

Meredith A.  
Digital Marketing Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Our agency loves Shopify!"

October 17, 2024

5.0

Great experience overall! Easy, straightforward, and beginner-friendly.

Pros

I love that it is user-friendly, even for a beginner like me. I am not a web person, but I was able to navigate through the different pages easily.

Cons

As an agency, switching back and forth through the different sites was a little bit of a pain. I think it should be a little more obvious which site you are working in to prevent errors.

Review Source

LD

Laura D.  
Medical coder  
Hospital & Health Care  
Used the software for: 6-12 months

### "Shopify Standard"

October 18, 2024

4.0

Shopify immediately comes to mind when I think about ecommerce. I find it extremely user friendly as a buyer, and I have been thinking about becoming a seller and would definitely use Shopify as my platform.

Pros

Shopify sets the gold standard in the ecommerce community, as a leading example of a user friendly interface for a pleasant shopping experience.

Cons

As a buyer, I would like more filter options in the search criteria.

Review Source

VR

Verified Reviewer  
sales  
Retail  
Used the software for: 6-12 months

### "Shopify is Good platform"

September 11, 2024

5.0

Generally speaking, Shopify has been an extraordinary application for my organization, and we've just at any point utilized it. It simply has supported our deals such a huge amount with its spotless point of interaction and simple item following functionalities.

Pros

Most Shopify apps are designed to integrate seamlessly with the Shopify platform. This ease of integration means that merchants can quickly add new features to their store without extensive technical knowledge.

Cons

The quality of customer support varies among apps. Improving support options, including faster response times, comprehensive documentation, and more robust troubleshooting resources, would benefit users.

Review Source

RA

Rob A.  
Founder  
Management Consulting  
Used the software for: 1-2 years

### "Best e-commerce platform "

August 27, 2024

5.0

Excellent software for e-commerce and is my go to choice.

Pros

Ease of set up, and the speed at which you can launch your store.

Cons

The additional costs to get a great theme rather than have to create one yourself. Saves time but is a hidden cost.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Shopify

Easier to set up than woo as I’m not a coder.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Usability, ease of set up and integrations with other software systems

Review Source

HSM

Htet Su M.  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Shopify offers robust developer tools"

October 4, 2024

4.0

I have 3 years of Shopify development with custom themes and APIs.

Pros

Shopify offers robust developer tools such as Shopify CLI and API Access( REST and GraphQL ).

Cons

If you don't use Shopify Plus, it is limited for customization in checkout process.

Review Source

AR

Akash R.  
System Adminitrator  
Computer Software  
Used the software for: 2+ years

### "Shopify Review: Is it right for your business ?"

September 11, 2024

5.0

My overall experience with the Shopify is great because easy of use , scalability, SEO-friendly and the security point of view however their COst and the transaction fee make a negetive impact on the users who uses this product.

Pros

Firstly,This is very user friendly, shopify is known for its intuitive interface and making it easy for both technical and non-technical users to create and manage online stores and another pro point id their scalability whether you're small business or large business and we like the most it very SEO friendly.

Cons

their drawback is the high transaction fees and app costs and we can't do that much in the customization part.

Review Source

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