# Page 15 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Shopify the right eCommerce solution for you? Explore 6690 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6690)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 21st, 2026

# Page 15 - Reviews of Shopify

## Showing most helpful reviews

Showing 351-375 of 6690 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jennifer R.  
Owner  
Performing Arts  
Used the software for: 6-12 months

### "Cancelling was unnecessarily complex"

October 3, 2024

1.0

Pros

That you could build without coding and sell online.

Cons

It was clunky to use. Cancelling was complex and I am still being charged 5 months later (not for add ons for the shop itself) followed instructions and chatted with their support twice - to be told the shop wasn’t active - then charged again.

Review Source

VR

Verified Reviewer  
Proprietário  
Retail  
Used the software for: 2+ years

### "Satisfatório "

August 2, 2024

5.0

Pros

No geral, tive uma boa experiência com o Shopify, pois atendeu bem às nossas necessidades. Com informações importantes, nossos clientes apreciam a facilidade de fazer negócios, disponibilizar reservas online, entre outras funções.

Cons

O preço poderia ser melhor. Pois quando é convertido para o Real fica ainda mais caro.

Review Source

BL

Brandon L.  
HEAD  
Arts and Crafts  
Used the software for: 6-12 months

### "Shop Responsibly"

September 19, 2024

4.0

Like I said, above.Can't complain too much.It wasn't overbearingly special or overbearingly.Terrible a good app to shop from home with if you need one.

Pros

I'm not a huge online shopper.To be honest, but this gave me an opportunity to maybe explore that area a little bit more and I'll be honest.It's convenient not too bad on interface either.Which means it ran smooth and add some perks to it can't complain.

Cons

Need more perks to match up with the investments made.

Review Source

OH

Oscar H.  
Manager  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Shopify review"

October 3, 2024

4.0

Pros

Very easy to use and a good customer service helpdesk.

Cons

The process to make a website should be more automated.

Review Source

RA

Ritz A.  
CFO  
Accounting  
Used the software for: 1-2 years

### "Satisfied Shopify user"

October 19, 2024

5.0

I am very happy and satisfied with my overall experience with Shopify.

Pros

It's so easy to use and find what you need.

Cons

As a vendor, i dont like that it doesnt handle remitting of sales tax.

Review Source

GS

Gabriel S.  
DG  
International Trade and Development  
Used the software for: Less than 6 months

### "N'utilisez que si vous voulez créer un site poubelle dropshipping"

August 27, 2024

2.0

Si vous souhaitez juste créer un site de dropshipping en 1heure, Shopify est parfait. Si vous souhaitez personnaliser votre site sans payer des thèmes hors de prix (environ 300-400€ minimum), Shopify devient déjà bien moins adapté. Si vous avez un quelconque problème, vous n'aurez aucune aide de la part du service client malgré de nombreuses relances.

Pros

Simplicité de création - peu chère (AU DEBUT)

Cons

Difficulté de modification / bug lors des modifications Aucun service client - Relance de Shopify Paiements depuis désormais plus d'un mois. Aucune prise en charge, le service client vous ignore.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Shopify

A cause des avis sur Internet. Je regrette

Review Source

HA

Heather A.  
Owner  
Hospitality  
Used the software for: 2+ years

### "You need to choose Shopify"

August 25, 2024

5.0

Would recommend Shopify to build any website on!

Pros

Ease of building websites and managing them without expensive fees or need for a developer.

Cons

Some things are a little limiting like the ability to add paid variants to items.

Review Source

JL

James L.  
MD  
Apparel & Fashion  
Used the software for: 1-2 years

### "My go to ecommerce platform "

September 10, 2024

5.0

Superb. I wouldn’t use anything else now.

Pros

As a retailer and not a dev, it’s amazing. Easy to get started and hook up any other software I use.

Cons

Editing text and images is a bit clunky on the home page

Review Source

PD

Phil D.  
Technical Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very good for Eccom "

September 19, 2024

5.0

Overall I was happy with Shopify and found it to be a better option than something like WooCommerce

Pros

How it was out of the box and ready to go within a few hours. There are a wide range of apps that allow more functionality

Cons

Sometimes the builder can be a little bit clunky but with enough practice you can get around most of the issues.

Review Source

RK

Rolies K.  
manager  
Hospitality  
Used the software for: Less than 6 months

### "Overall very good"

December 4, 2024

4.0

Overall good experience, especially when you do not want to put a large amount of work into a website

Pros

Very easy templates that can be fully customized

Cons

The options with creating a website from scratch are way more

Review Source

JD

Jerome D.  
Growth Advisor  
Computer Software  
Used the software for: 1-2 years

### "Shopify Review"

August 21, 2024

5.0

Overall I had a great experience as they made it easy for entrepreneurs to launch a website for an e-commerce business.

Pros

I love how easy it is to launch an e-commerce store with Shopify. You can start with a free template. Overall, it's very easy to use and support has always been very helpful when I needed them.

Cons

Pricing could be more competitive, especially fees taken on transactions.

Review Source

SN

Stéphane N.  
DevOps Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Good for e-commerce sites"

September 27, 2024

4.0

Pros

It facilitated payments on my WordPress site

Cons

It had limited customization and design flexibility

Review Source

SM

Stephen M.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Shopify is the best!"

July 31, 2024

5.0

Extremely positive. I would recommend it to anyone wanting to start an online store.

Pros

Very user friendly, almost unlimited options for plugins and integrations. Shopify is the best e-commerce platform I’ve found yet.

Cons

Occasionally customer support is a little bit slower.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Woocommerce was fairly buggy. Shopify has a much more seamless user experience. It is just an all around better platform

Review Source

MM

Mason M.  
CEO  
Arts and Crafts  
Used the software for: 6-12 months

### "Great app and easy to use"

August 9, 2024

4.0

Pros

I really like how easy to use Shopify is. You can understand right away how to use it and all of the features are nice.

Cons

The price is not very friendly towards smaller businesses.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Shopify

Shopify is very nice and while woocommerce might have more features, they are very hidden

Review Source

SB

Sheika B.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Loveeee Shopify! "

August 9, 2024

5.0

Pros

Shopify is easy all around! They make it sooo simple to have a functional and pretty website.

Cons

The pricing unfortunately. I miss the old pricing and features.

Review Source

AK

Ashkan K.  
Executive  
Banking  
Used the software for: 2+ years

### "Good payment software"

September 11, 2024

4.0

Its a good experience using shopify payment gateway but it can be improve

Pros

Simple payment processing steps and its wift ui

Cons

Its processing time is little longer than expected

Review Source

EL

Erin L.  
Office Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Ease of Shopify"

August 6, 2024

5.0

We use Shopify daily and the ease of uploading product and the transfer of purchases to QB we have found to be a lifesaver

Pros

I love that it connects with our QuickBooks Online and transfers over with ease.

Cons

I have no complaints at the moment. We have not had any issues as of yet

Review Source

MW

Mugisha W.  
Willy Prince  
Writing and Editing  
Used the software for: 1-2 years

### "No that bad"

August 7, 2024

4.0

Pros

there services are chargeable and it's so Frustrating, even after there glitch you need to pay for it.

Cons

this is good for a drop shipping, it also good for new people in marketing.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A great and trusted option "

November 24, 2024

5.0

Pros

Well known brand, straightforward to set up and use

Cons

I didn't need all of the features because I don't sell enough types of products or frequency, but I can see how it would be good if you had more SKUs

Review Source

CH

Christy H.  
Office manager  
Automotive  
Used the software for: 1-2 years

### "Great money saver"

October 26, 2024

5.0

It is amazing I am so glad I found this tool for our company

Pros

It is a great no excellent money saving tool

Cons

I love it so far no negative things to report

Review Source

ML

Marco L.  
Accountant  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Shopify - Review"

August 15, 2024

4.0

Overall is it a good tool. Reasonable and easy to use / implement.

Pros

The tool is easy to use, specially for new user, it is straight forward and easy to manage it. The support and resources is great too, it is very easy to get support 24/7 when assistance is needed

Cons

Some of the features will cost extra, but this is expected.

Review Source

BB

Bridgette B.  
Manager of Education  
Museums and Institutions  
Used the software for: 1-2 years

### "Exceptional E-commerce Platform"

June 22, 2024

4.0

Based on my experience with Shopify, I've found it to be a highly effective platform for managing an e-commerce business. Its intuitive interface and extensive range of features have streamlined our operations and enhanced our ability to scale efficiently.

Pros

This platform has significantly enhanced our online business operations. Its user-friendly interface makes it easy to set up and customize our store without needing technical expertise. I particularly appreciate Shopify's robust features, such as the Shopping Cart for seamless transactions and the Inventory Tracking system for real-time stock management.

Cons

One aspect of Shopify that I find less favorable is the cost associated with using certain advanced features and apps. While the basic platform is reasonably priced and offers essential functionalities, additional expenses can accrue when integrating specialized apps or scaling up to higher-tier plans for access to more advanced tools.

Review Source

LP

LISA P.  
Owner  
Retail  
Used the software for: 2+ years

### "Ease of USe "

August 1, 2024

5.0

Overall, my experience was positive with Shopify

Pros

Shopify is very easy to use and learn how to integrate

Cons

It was complicated learning how to use it for other countries

Review Source

SF

Sarah F.  
Owner  
Retail  
Used the software for: 2+ years

### "Shopify for small businesses"

June 19, 2024

5.0

Pros

Works well and is easy to use and set up

Cons

Support is not always easy to reach or cant always help

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Shopify

I liked the store customization better than others

Review Source

MM

M M.  
Customer Service  
Banking  
Used the software for: 6-12 months

### "Shopify - Let's Simplify"

August 20, 2024

5.0

It's an excellent platform for all eCommerce Business companies.

Pros

Shopify simplifies the process of creating website for our business. It helps us to customise themes which is unique feature that add value to our website. It helps all startup business people to explore more opportunities outside.

Cons

There is no much design available for the users

Review Source

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