# Page 31 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is Shopify the right eCommerce solution for you? Explore 6657 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6657)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 31 - Reviews of Shopify

## Showing most helpful reviews

Showing 751-775 of 6657 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Roland B.  
owner  
Design  
Used the software for: 2+ years

### "Great Product for Agencies and Project Managers"

June 7, 2022

5.0

We have been really happy with using shopify. Out of the other 2 platforms we use I would have to say this one is the best.

Pros

Was very easy to use for our clients once we got everything set up correctly. If there was a page builder that would allow for an easier set up for basic site pages.

Cons

I think the only issues we have run into is setting up shipping and tax integration with certain vendors.

Alternatives considered

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Ease of use and features were the main reason for the switch.

Review Source

VR

Verified Reviewer  
Account Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Best e-commerce Website Hosting Platform"

April 13, 2021

5.0

Our clients are extremely happy with Shopify as a website hosting platform and have seen positive increases in their business from having a platform that works so well.

Pros

Shopify is extremely user friendly and is designed to not break with updating like many of the other website hosting platforms. It is easy to update and page load speeds are quick. Their reporting is also user friendly.

Cons

Cost is slightly higher that their competitors like Wordpress or similar. This cost is easily recouped in the website performance and lack of need to continually update things.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Shopify

Ease of use, ability to update products/prices easily. Shopify does not break or go down.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

WordPress often breaks with plugin updates and is slower than Shopify.

Review Source

AS

Arjun S.  
Technology officer  
Retail  
Used the software for: 1-2 years

### "Best E-commerce platform "

October 6, 2022

5.0

Very good experience with Shopify. The checkout process alone boosted our stores revenue 15%

Pros

Ease of use and just how quickly we can see all our analytics and data.

Cons

I wish it was easier to edit websites. And I wish themes were cheaper!

Alternatives considered

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

Reason for choosing Shopify

Shopify had more options and control over our website and e-commerce.

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Shopify is just the best in the e-commerce industry

Review Source

GV

Grace V.  
Online Inventory Management  
Retail  
Used the software for: 2+ years

### "Top Leading User Friendly Ecommerce Site"

August 13, 2022

5.0

Pros

It is user-friendly and can be easily managed that the features it offers. You can create your own eCommerce store instantly which also provides great inventory management of your products. Creating product listing is easy and offers a way of setting the items in easy access that is advertised to customers.

Cons

The pagination option while sorting thousands of products, it only shows 50 products per page which is inconvenient. It is good to add an option that the user can set the no. of items per page.

Review Source

iU

ifeanyi U.  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "Why shop with Shopify"

May 16, 2022

5.0

Shopify is simple to set up and ideal for e-commerce applications for small and medium businesses. Is evolving and has numerous benefits that enabled us to launch our e-commerce in record speed.

Pros

What I like best about Shopify is how user-friendly it is; anyone can use it to establish a business. I really enjoy the app store because it has apps for practically everything you need to run an ecommerce store, from product discovery to email marketing and website design.

Cons

They do not provide automatic backups. There are no options for undoing or recovering files that have been mistakenly erased. The bulk of good apps need an additional cost, which I believe is excessive. appropriate configurations require training.

Review Source

Eduardo Q.  
Ingeniero de Sistemas  
Design  
Used the software for: 6-12 months

### "Shopify el gestor para comercios electrónicos"

October 11, 2022

5.0

Mi equipo y yo implementamos Shopify en algunos proyectos de usuarios y ha ido bien! Le encanta como ha quedado sus comercios electrónicos.

Pros

desde abrir una cuenta, crear tu primer producto y configurarlo Shopify es excelente. Además, tiene un gestor de inventario muy bueno, así como una optimización SEO que he visto en muy pocas plataformas similares.

Cons

Quizás el punto más negativo de Shopify son los precios, tanto de los planes como el de los módulos o complementos.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Shopify

Shopify esuna plataforma muy completa y referente en el comercio electrónico, las tiendas basadas en esta plataforma tienen un diseño confiable y funcional para cualquier comercio.

Review Source

Yosri M.  
digital marketing assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My honest review of Shopify!"

February 13, 2022

3.0

If you are just getting started with e-commerce and don't want to invest a lot of time creating or developing a website, I would recommend this product to someone else.

Pros

I appreciate the user interface because it's easy to read and review, and it doesn't take up too much time for someone who is just starting to create or develop their own website.

Cons

The paid website templates do not appeal to me. I believe it should be more open-sourced to integrate with sites like WordPress and Woocommerce so that more people can use it; nonetheless, I understand they offer a comprehensive package for small to medium-sized enterprises that is far less expensive than some alternatives.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[Weebly](https://www.capterra.com/p/246168/Weebly/)

Weebly's website management was experiencing a lot of issues with the payment system for the plan subscription. And it was a rip where you couldn't have access to email marketing or any other software that was available or even reasonable for the Shopify platform.

Review Source

VR

Verified Reviewer  
digital marketing specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "i had a great experience using this app "

March 20, 2022

5.0

Pros

The app was clear to use, although at first i had trouble using some features but the customer service helped me with some very helpful instructions. i also appreciate the quality, the quantity and the responsiveness of the designs. the features like SEO and shop pay give a lot of advantages and are easy to use.

Cons

some features are tricky to use, or have bugs making it difficult to use such as the product reviews that i can't open.

Review Source

VR

Verified Reviewer  
Sales  
Design  
Used the software for: 1-2 years

### "Great software to start online business!"

October 18, 2021

5.0

Great! Definitely one of the best options for online businesses and for logistics management for e-commerce. Once you use it you will not want to change to other online store softwares!

Pros

I love that it allows you to create your first online store/ small business e-commerce even with a small budget, also it lets you personalize your web design with their super easy-to-use templates. I really recommend this for start-up businesses as you grow you can update the version you use which is very convenient.

Cons

You need to be persistent when first using it to figure out some features if you don't have anyone to guide you, however, you can find tutorials online that will make this easier.

Review Source

VR

Verified Reviewer  
Owner/Lead Developer  
  
Used the software for: 2+ years

### "The Best E-Commerce Platform on the PLANET."

January 10, 2018

5.0

Love Shopify. Over 10 different online stores with Shopify currently running and I love every second of it! Great software!!

Pros

Shopify is the greatest E-Comm platform around and here's why. You can build a 1000+ product online store in under 5 hours (assuming you have your inventory database completed). You can import a theme from Shopify and give your store a beautiful, mobile optimized design, import your products, and launch your store so fast it will make your head spin. Shopify Payments is really easy to set up and really eliminates the whole "merchant service" middle-man piece that used to be an annoying step in building an online store. You also have full access to liquid html and CSS that can be easily customized, especially if you are a well-versed coder, and make your site as custom as you'd like...just stay within the general guidelines otherwise it may not optimize as you'd like.

Cons

The monthly fees are a little high especially in the higher tier membership options, but it is a very good software and definitely deserves the entry level fees they charge. Other than that I have no complaints.

Review Source

KA

Kira A.  
Business owner  
Retail  
Used the software for: 2+ years

### "A huge fan of Shopify "

December 22, 2021

5.0

Amazing! I changed from Wix and won’t go anywhere else

Pros

I actually love everything about Shopify. It’s literally an all in one! It has all the features or app a small business owner needs to stand with the big guys

Cons

The monthly subscription is high but it’s worth it. I wish more apps were free for growing the business (privy, sms, etc). The more money we make and have to potential to grow our consumer list - the more Shopify makes.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Wix was outdated in its features

Review Source

SG

Sally G.  
Director  
Retail  
Used the software for: 2+ years

### "Shopify appears to be a scam"

August 17, 2023

1.0

Constant issues and weeks/days/hours spent on chat (as no one will get back to you) being told these issues can't happen when I have sent a screenshot and evidence that it has. They held my payouts for a week and continued with a different reason daily no legal justification. It appears to be a giant scam. Worst customer service I have ever experienced

Pros

At the time, it would integrate with Vend (lightspeed)

Cons

Everything. Absolutely no support, and they do not deliver on the product/service they sell. Very expensive

Reason for choosing Shopify

Best at the time to integrate with my POS

Review Source

Romain K.  
Operations excellence lead  
Cosmetics  
Used the software for: 2+ years

### "La solution e-commerce facile"

December 1, 2023

5.0

Pros

Très facile à prendre en main, y compris pour des personnes n'ayant aucune connaissance en e-commerce. L'hébergement étant compris, cela simplifie l'administration. De nombreuses fonctionnalités peuvent s'ajouter simplement en ayant recours à une app disponible en option.

Cons

Le support client est franchement inutile, heureusement que l'utilisation est facile. Il est coûteux et pas toujours facile de trouver des développeurs Shopify pour pouvoir créer un site réellement personnalisé.

Review Source

Jonathan K.  
  
Internet  
Used the software for: 1-2 years

### "Easy execution. eCommerce platform that focuses on growth for store owners"

June 15, 2015

5.0

I migrated my store from another platform to Shopify. As a non-technical store owner, I was able to achieve more in 7 days than I was able to on 3 months on a different platform. The hosted aspect of Shopify handles a large portion of the technical pains that arise when running a transactional website. As a result, I was able to put more time into improving the products, marketing and growing the business. Not to mention, I almost entirely eliminated the need for a full time developer to make sure the back end is properly working, everyday. The main objective with eCommerce is to grow and get to profitability fast, not fiddle around with hosting and ensuring that apps are not clashing.

Pros

The low technical skill requirement, the availability of 3rd party apps to enhance the store, the general excitement and size of the community, the availability of vetted experts through their expert directory are all clear advantages. The cherry on top is the attention to design and user experience that is offered through the Shopify dashboard and with the themes in the theme store. Lastly, and most importantly, the customer support is amazing. I once emailed them at 1am on a Sunday morning and got a response in 15 min. What? Overall, it's just an easy, pleasant experience - but still, don't underestimate the amount of work it takes to put up a profitable shop.

Cons

A downside, and it's surely being worked on and considered - is that it's quite complicated to take advantage of theme updates if you've purchased a theme from the theme shop. For this, you need to find technical help and do it very carefully, but this is where the experts directory helps. Shopify takes feedback from the community very seriously and it's why they've experience such awesome growth.

Review Source

CC

Connor C.  
Owner  
Retail  
Used the software for: 2+ years

### "The best eCommerce Platform I have used."

January 21, 2022

5.0

Overall, I would recommend Shopify to anyone wanting to run an eCommerce businesses.

Pros

Out of the box, Shopify has all of the necessary features to run a successful eCommerce business. Additionally, with their amazing app store, you can install additional plugins to extend the functionality beyond what is offered out of the box.

Cons

I have run into issues with Shopify payments, but since Shopify integrates with tons of other payment providers I was able to overcome this setback.

Review Source

KH

Kelly H.  
Web Specialist  
Sporting Goods  
Used the software for: Less than 6 months

### "Shopify is the Yahoo Stores for a New Generation"

July 14, 2022

3.0

We are only now setting up the store and getting into using the software so my opinion may change over time (although I doubt it will be for the better). Like Yahoo Stores before them they felt the need to write their own program language for the store instead of using tried and true coding that everyone knows or understands at this point. Making it difficult to change or adjust your store template easily. Also like Yahoo they take a percentage of your sales on top of the monthly fees. If someone needs a site for a few items, can use one of the free templates, doesn't want to use too many other features, and doesn't have a dedicated ecommerce manager then this may be a good solution for you. If you need to set up additional metafields or have better control over you SEO, you may want to look somewhere else. Expect multiple monthly subscriptions and fees above the Shopify fees as you will need to use other apps in your store.

Pros

Modern eCommerce selling features. Hopefully better shopping experience for our customers than our old solution.

Cons

Monthly fees PLUS a per transaction fee. Uses a custom script/language instead of standard coding. (Liquid). Does not utilize WebDAV or FTP for file uploads. Does not allow import/export of anything other than basic product information without use of a third party app. Relies on 3rd party apps to offer features other carts offer out of the box. Cannot customize the checkout process, must do what they say is best. Poor SEO controls.

Alternatives considered

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Switched from

[Freestyle Solutions](https://www.capterra.com/p/142325/Freestyle-Solutions/)

We switched because our old solution was just that old. It did not and could not offer features that modern shopping carts do.

Review Source

RCH

Ryan C H.  
Owner  
Retail  
Used the software for: 1-2 years

### "Shopify is a total scam don't deal with them."

April 25, 2023

1.0

We selected Shopify to sell our pet products from @frenchiesglobe our troubles started with the name they couldn't fix it it kept going back to my personal name I filed bbb complaints no response I tried their technical support no help they fixed it once some how a few days later it went back they kept charging both us and the customers the info kept getting lost so orders kept getting delayed their platform kept having bugs or crashing they allow any vendor to connect to your store and bill you so be careful and when some extra third party charge doesn't get paid they close your site even if it's an error on their part Therefore I strongly suggest you never deal with them if you have issues please inbox me \[sensitive content hidden\] I have started working with FTC, FCC, BBB and all Attorney Generals across all USA to bring about the biggest class action lawsuit ever filed. #boycottshopify

Pros

Not a single thing they are the worse platform ever.

Cons

Nothing good came about from this platform only nightmares

Reason for choosing Shopify

I did not ecomm got me stuck with them.

Review Source

Darya B.  
Marketing Executive  
Apparel & Fashion  
Used the software for: 2+ years

### "Would highly recommend for ecommerce businesses"

March 3, 2022

4.0

My overall experience has been very pleasant. Ive used it for multiple businesses and all were happy with it.

Pros

It is very easy to use compared to other similar platforms. You can easily teach yourself how to use it as everything is quite straightforward and help is available when needed.

Cons

Some features are quite limited but you can install extra (free) apps if necessary.

Review Source

DP

Davina P.  
Director  
Wholesale  
Used the software for: 2+ years

### "Actually, joining Shopify means they will cut off your whole entire store without notice"

April 26, 2022

1.0

Actually, joining Shopify means they will cut off your whole entire store when there is a false accusation of copyright. I was specifically told by shopify I had until the 2nd of May to transfer my store (see emails attached). This morning I woke up to find they had completely removed my store from existence. I have had my store since 2016 and it has hundreds of thousands of customer order details which I now cannot access. I have tried calling and emailing and live chat and no one can give me an answer. As of today I will be sending ALL of our customer enquiries directly to shopify as we no longer have access to ANY of our customer details so we cannot answer any customer queries.

Pros

easy to use interface/platform and website

Cons

terrible customer service, they will block stores without notice

Review Source

KK

Kennedy K.  
freelancing  
Design  
Used the software for: I used a free trial

### "The best when I sell service"

July 20, 2023

5.0

it was good however i feel that it is too much of a burden when some one is starting out . i think if there is a way to introduce taxes or subscription on each product sold on the platform will be great but when someone is starting should enjoy the free version with some limites

Pros

it is easy to intergrate with clients that are most likely to be motivated with some products

Cons

there are no free forever plan where by any person can be able to set up a shop at the end of each of every month he or she can be able to contribute a fee charge on every product sold (TAX) of percentage fee

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Bubble](https://www.capterra.com/p/171359/Bubble/)

to be able to compare if there will be a free version with some limits

Review Source

VR

Verified Reviewer  
Administrador  
Animation  
Used the software for: I used a free trial

### "The best ecommerce tool"

February 2, 2022

5.0

I have used Shopify and I can say that is the best app for Ecommerce, for Dropshipping because it does all easy to work.

Pros

Shopify simply is wonderful, a complete app for all needs for any seller. Tools and support does that it can be confidence and useful.

Cons

Maybe could be the price, but I always think that a good product has the correct price.

Review Source

JG

Josee G.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Love it but I find I am loosing great features every time they do an update"

June 2, 2022

4.0

We have had a good experience overall with Shopify

Pros

I love the fact that it updates my POS and my website at once

Cons

The fact they seem to be removing at least one great feature every time the do an update to try to get us to purchase the top monthly subscription.

Reason for choosing Shopify

Because it was updating the POS and the website simultaneously.

Review Source

CT

Curt T.  
Sr. Account Manager  
Furniture  
Used the software for: 2+ years

### "Easy to use and reasonably priced software for selling online "

January 22, 2022

4.0

Overall, Shopify has delivered a great experience and made selling online quite easy. The platform is very well organized and seemingly provides online sellers with the technological infrastructure they need to succeed.

Pros

Shopify is very easy to use and has a number of great apps and plugins to choose from, many which can be implemented for free or for under $20 a month. Also, Shopify has a great program called Shopify Capital that makes it possible for online businesses to get the capital they need to expand their business. Additionally, the software makes it possible for online sellers to offer Buy now, Pay later to their customers which allows them to spread payments out over a certain period time. One last positive is that the software makes doing bulk changes relatively easy.

Cons

One area in which this software can be improved is making it possible for users to change things like UPC or GTIN codes without having to edit each variant. Also, sometimes adding certain apps and plugins can alter the proper functionality of certain software features.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Shopify

Shopify was highly recommended by others who had used the software and raved about how good it was/is.

Review Source

Halimatun Z.  
IT Manager  
Accounting  
Used the software for: 2+ years

### "Too good!"

November 10, 2021

5.0

Pros

I was blown away by how straightforward, simplicity, and convenience with which Shopify allowed me to launch an e-commerce website in a matter of minutes. Furthermore, it offers a sizable community that can assist in the resolution of any issues or problems that may arise. It provides payment options that ensure the buyers' payment reaches securely at the business, allowing the company to concentrate only on its primary goal of selling the goods.

Cons

The process of resizing pictures is time-consuming and challenging. It would be wonderful if a feature automatically resized all photos to the same size when advertising products. I wish there were an option to allow guests to purchase without using Shopify.

Review Source

VR

Verified Reviewer  
Founder & Creative Director  
Apparel & Fashion  
Used the software for: 2+ years

### "A great partner with which to build a business"

November 28, 2018

5.0

We began using Shopify eight years ago when starting our online business and have not had any regrets. Shopify has always very functional and easy to use - most importantly though, it continuously evolves and fine tunes all of the components of the platform- order processing, inventory, tracking social media, etc...

Pros

Expandability, Functionality, and Technical Customer Service. All are great. Through the years, we've grown our business on Shopify, taking full advantage of all of their platform's built-in resources as well as the ever-expanding app store. For the most part, whatever you're looking to accomplish can be done right from within the Shopify platform. Very important to mention- their customer service is outstanding! Everyone needs help from time to time and it's great to know that the Shopify Gurus are always there to help.

Cons

Analytics. There are basic social media and traffic source info on the main admin page. It would be very helpful to have much more in-depth information to draw from. Maybe a distilled version of Google Analytics that's been broken down spcifically in regards to the store/products?

Review Source

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