--- title: "Page 35 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 35 - Is Shopify the right Headless eCommerce solution for you? Explore 6721 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/83891/Shopify/reviews/?page=35" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Shopify 4.5 (6721) [View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 35 - Reviews of Shopify ## Showing most helpful reviews Showing 851-875 of 6721 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Armando Franck N. Analyste marketing Marketing and Advertising Used the software for: 6-12 months ### "Excellent pour le e-commerce. " December 24, 2023 5.0 Pros J'ai apprécié le fait qu'il s'intègre à un large éventail d'outils tiers . Ce qui permet de créer une expérience client fluide et cohérente. Cons J'ai le moins apprécié le fait qu'il faut une connexion internet en permanence et également le fait que la personnalisation soit limitée. Reason for choosing Shopify J'ai opté pour shopify pour effectuer le e-commerce. Review Source AJ Asher J. Financial Director Consumer Goods Used the software for: 2+ years ### "Great online store solution" June 7, 2021 5.0 We have used Shopify for about 3 years, and have found it to be a comprehensive and scalable online store/e-commerce solution. Pros Scalability is top class. Technical support is very good. Order management is also a strong point, as well as ease of payment for customers. Cons If you want to nitpick, it takes a bit of work to set up and integrate, but so would any other platform. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reason for choosing Shopify We actually use all three simultaneously for different ages of stores. Review Source Félix Manuel G. Marketing Head Deputy Design Used the software for: 2+ years ### "Great option if you are a beginner on e-commerce" December 4, 2019 5.0 Our experience with Shopify has been great so far. We need to use a VPN to acces it but the customer support works perfectly and you can even code with the documentation the theme offers. Pros Shopify is really easy to use. It has a clean and friendly interface that allows you to predict most of your movements. A lot of free themes available. It definitely worths the money you have to pay for it. The Payment processor, web hosting and website all in the same place! Cons It depends too much on the theme you are using and the apps you installed. You need to read a lot and talk to other users in order to get into the right path. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reason for choosing Shopify It was easier to use, less expensive and more friendly. The minimalistic themes Shopify have are just great. Review Source CF Cindy F. Owner Consumer Goods Used the software for: 2+ years ### "Shopify is easy to set up, customize and update" January 10, 2022 5.0 Shopify has been an essential tool to use for our ecommerce business. Pros There are endless possibilities for templates you can use to customize your site based on your business needs. Tracking and fulfilling orders is simple. The analytics provide good data to gauge how your marketing efforts are working. Cons There have been a few things I have not been able to figure out. For example, how to get reviews to auto-populate on my product pages. The customer has to click on the review tab to read them. Review Source Liam C. Sales Retail Used the software for: 1-2 years ### "Great To Use For Multiplatform" January 25, 2022 5.0 Pros Shopify is great for me as I don't really know much about websites but this sets it all out with the integration to my addons and social media etc Cons you can be overwhelmed with the options and plugins and have too many which slow the webpage down Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) I needed something easier to use Review Source LJ Lenin J. Manager Entertainment Used the software for: 6-12 months ### "Review of Shopify " April 8, 2024 5.0 Shopify is always my favorite.. When online purchase comes to mind Shopify is always there.. Customer support is something that I am very impressed with.. I always suggest Shopify to anyone who wants to buy something. Shopify offers good quality protections. Pros Low processing costs,simple inventory management,wide product range, location advantage, scalability .. Cons Fawer profit margins, Reliability on suppliers, Limited control, branding difficulties,hight shipping costs.. Review Source BS Ben S. Owner Cosmetics Used the software for: 6-12 months ### "Best Website Software for Building a Business!" May 7, 2021 4.0 Shopify alleviated numerous headaches we were experiencing with Squarespace, made it easy for us to handle pickup and delivery orders (the ability to leave order notes and track an order's history are super helpful!) and has given us great insights into where our website traffic comes from. Pros We love Shopify's clean website templates, added features like live visitor counts and its thousands of app integrations. Using Shopify has given us the ability to truly understand our customers and their wants and needs through thorough reporting. While we don't currently use all of Shopify's features and apps, we love knowing that as our store grows and changes, the features and functionality of our Shopify store will too! Cons The administrative Shopify website often loads slowly, so completing basic tasks can sometimes be tedious. While it functions without this feature, we would appreciate it if it was possible to run multi-product purchase orders or inventory adjustments in Shopify - we currently have to increase the in-stock product quantity item-by-item when we receive new orders, which is time consuming. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) We switched to Shopify from Squarespace because Square was not displaying our products correctly and had major technical problems. We are very glad we made the switch because Shopify is much more user-friendly and our Shopify website template looks much more polished than our original Square website. Review Source NP Neville P. Owner Retail Used the software for: 1-2 years ### "I should have switched to Shopify sooner!" May 2, 2019 5.0 Shopify customer service is pretty amazing. They are knowledgeable and easily help you with anything site related. Customer service is not quick to get you off the phone, they truly seem like they want to help me succeed and even offer up suggestions on things I didnt know about for my store...I feel like each time I have had the need to contact customer service, not only do they resolve whatever issue I was having, they leave me with even more knowledge so I can excel my website. I've only had one issue that was unpleasant and that was when Shopify resynced my products to google. I was getting really good traffic and when they did the resync, all my sessions dropped to maybe 15-20 per day. Im still recovering from that because I was doing about 500 sessions per day before they did the resync. Wish they would have told me it would cause a pause in sessions because it turned out the products were already synced with google and live on the shopping ad I have running but for some reason these products showed as pending on the shopify side. They really didnt do much to check into that before doing the resync so this is quite frustrating that I lost my momentum with google. Pros Anyone can create a great looking website with little effort or knowledge about building websites. A little bit of a learning curve but after that I found Shopify to be quite easy to use. Cons I really dont understand the need for all the apps. It forces you to have to speak with third parties when issues arise with the apps. I feel the majority of the apps offer features that should already be integrated within Shopify but since the apps I've needed are free (for now) Im ok with this. I know big commerce uses apps too. Review Source IJG Iván Jesús G. Gerente de Ventas Restaurants Used the software for: 1-2 years ### "Reseña Shopify - Bastante bueno. " October 23, 2022 4.0 Bastante bueno, para una empresa pequeña está bien, hasta que llegan las consideraciones de crear una plataforma web con código para mayores libertades en los cambios y funcionalidades del software. Pros La capacidad que tiene para cambiar sus planes sin afectar demasiado o comprometer la información del usuario. Cons Algunos detalles de diseño que no me convencieron por completo. Review Source Fabrice I. Gérant Arts and Crafts Used the software for: 2+ years ### "Review Shopify" December 24, 2021 5.0 What is certainly the best for Shopify is that I was able to try it for 14 days before changing my mind to one of their plan. The CMS is simple, very intuitive and we make a very beautiful site with it. Pros online payment configuration is simple and moreover it synchronizes perfectly with other third party devices (apple pay, google pay etc ...). You can sell on various networks (Amazon, Facebook, Pinterest ...) Multiple choice of complementary modules to improve your store, + 1200 really nice modules. When a cart is abandoned, an automatic email is sent to the customer to finalize their order, that's cool, and this service is offered in all their plans. Cons The PHP language is an undeniable obstacle to the customization of themes. The third party apps are not all free and come with a pretty steep price tag and that's it. Review Source LD Letha D. Web Developer & Marketing Director Arts and Crafts Used the software for: 2+ years ### "Complete Solution" January 28, 2022 5.0 Being a web developer for many years and utilizing many e-commerce options out there, my experience with Shopify has been 100% positive and I recommend it to all clients for e-commerce. Pros Shopify is the most comprehensive e-commerce solution available, they have everything covered. You don't have to worry about website updates, plug-in updates. The site essentially runs itself. It's absolutely worth the cost. Cons The only thing that can be challenging is learning how to customize your theme and nicer themes are really expensive. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Shopify's service includes website hosting and service updates. No need to manage to website hosting or keep plug-ins updated. This saves money and time. Review Source AR Akash R. System Adminitrator Computer Software Used the software for: 2+ years ### "Shopify Review: Is it right for your business ?" September 11, 2024 5.0 My overall experience with the Shopify is great because easy of use , scalability, SEO-friendly and the security point of view however their COst and the transaction fee make a negetive impact on the users who uses this product. Pros Firstly,This is very user friendly, shopify is known for its intuitive interface and making it easy for both technical and non-technical users to create and manage online stores and another pro point id their scalability whether you're small business or large business and we like the most it very SEO friendly. Cons their drawback is the high transaction fees and app costs and we can't do that much in the customization part. Review Source MA Marilyn A. Customer Service Supervisor Consumer Services Used the software for: 2+ years ### "One of the best tools for startups " October 2, 2024 5.0 Pros In 2019, I used Shopify for the first time while working in an outsourcing company providing customer assistance to e-commerce brands. Since then, I have not stopped using it or seeing other businesses use it. This is an excellent piece of software, especially for e-commerce, to begin accepting orders and expanding your business. Also, it is easy to use, and if you have a problem, they have a great support team. Cons Nothing. Shopify is absolutely awesome. Review Source SN Stephanie N. Client Director Information Technology and Services Used the software for: 1-2 years ### "Perfect for a start up business" June 23, 2023 5.0 As a start-up Charcuterie and Cheese board business, it was vital we have a website where customers could view our product offerings and purchase from the same location. I had no prior experience building a custom website and was able to do so with their team's support. Once complete, I felt confident in the look and ease of navigating our website and didn't have to pay an arm and a leg to get it completed. Pros Shopify provides a user-friendly platform for building out your website and caters to your industry, product, and buyer personas. They offer free, customizable templates that allow you to get up and running in a very short period of time. Their customer support team was available to answer questions in real-time, and they have a plethora of resources to help troubleshoot any issues. They also have a ton of plug-in features to help grow your business, and I really loved all the social media plug-in platforms, such as IG and FB where a customer can order items from those platforms. Cons Honestly, nothing comes to mind. I've only had positive experiences with the product and the customer support team. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Squarespace didn't provide the options needed to process payment and social media connections that we were looking for. Shopify was all in compassing, and I didn't feel I had all I needed in one place with Squarespace. Review Source DD Donna D. Make-Up Artist Cosmetics Used the software for: 2+ years ### "Shopify is an absolute MUST for e-commerce." July 21, 2019 5.0 When I first launched my online store, I used squarespace. After a year, I switched to Shopify because we could easily adjust the shipping fee for the different countries. Plus, Shopify has that connection with FB, Instagram, Pinterest, and Amazon .. you can't beat that. Pros There are so many things I love about Shopify and their customer service is at the top of the least. They have 24/7 availability to chat live with a representative. As an entrepreneur, sometimes you are working late into the evening (past midnight) and someone is always available to answer your questions! I am floored by this. And if they do not have an answer, the representative will reach out to other employees and email you back with the solution. Excellent service. Cons There isn't much I don't love about Shopify. They connect with FB and instagram and sell on those platforms, they provide excellent analytics, easy information for shipping internationally, and many templates and apps to help elevate your business. Review Source Meagan W. Housekeeping Hospitality Used the software for: Less than 6 months ### "To Shopify or Not to Shopify" April 23, 2023 4.0 Inventory management, marketing, invoicing, and placing orders have all become more manageable for me and my employees/coworkers. Pros At first, it was super exciting. I was relieved that there is a website/app that helps me to promote my small businesses. I can easily manage my inventory and add to it. I am a beginner, a newbie if you would. Shopify has made meeting my businesses' needs a whole lot easier. Cons The only issue I have with Shopify would be that adding products to the inventory list is a long drawn-out process. If only there were easier means of uploading product information. Alternatives considered [EtsyMarketingTool](https://www.capterra.com/p/156476/BestAutoRenew/)[Oberlo](https://www.capterra.com/p/186444/Oberlo/)[Ecwid](https://www.capterra.com/p/143648/Ecwid/) Reason for choosing Shopify Shopify seemed to have the better pricing with the right products to meet the needs of my businesses. Review Source KA Kapil A. Digital Marketing Manager Apparel & Fashion Used the software for: 2+ years ### "Small Business Owners - Best eCommerce Solution" March 25, 2022 4.0 Overall experience was good. Pros The thing which I really like about Shopify is their drag and drop features and other features at finger tips. Also, their server speed is also good. I think the conversion rate of shopify store is much more than conversion rate of store made on php. Cons Order management and returns management is so poor. It is hard to track the status of the order at one place. Review Source BC Brahim C. Professional reviewer Computer Software Used the software for: I used a free trial ### "Full review of Shopify " January 15, 2022 5.0 Shopify solves a lot of e-commerce issues like that no need to host your website and spend extra money and no need to waste a lot of money for some e-commerce services cause you have Shopify App Store . Pros Shopify offers users a bunch of amazing features and the most impactful feature is the client information access which is really important to use in your marketing strategy. In experience everything was amazing during my business integration Cons There’s something not too much bad which is that you have the plan fee even not doing any sales , but when someone make an efficace marketing strategy he will not suffer from that Review Source SD Sachith D. Software Engineer Education Management Used the software for: 2+ years ### "The Best E-commerce Platform" October 30, 2019 5.0 we recommend Shopify as the first choice for e-commerce sites. As it has tons of features, extremely easy to use, fast, secure, and much more. This is the reason why most big brands like the New York Times Shop, Penguin Books, Red Bull, and even Tesla uses Shopify for their e-commerce websites. Pros Secure: Most of the people might prefer Shopify for their e-commerce store or website because it ensures the safety of their platform. As many of these stores have to deal with the credit cards, so they cannot go for self-hosting. Fast and easy to use: Using Shopify means less loading time for your web pages, which also means faster means of business. Plus Shopify handles your PCI compliance as well. Moreover, you have easy access to all your business aspects whether it is sending/receiving payments or customizing your store, Shopify has it all. Cons Charges: Shopify comes with all these amazing features but none of it comes for free. You will have to pay a decent amount for that. Besides the monthly fee, you will have to pay a transaction fee if your buying or selling something to a third party. Other than that, you will have to pay if you install any app. Marketing: If you are used to working on Wordpress, then Shopify is not the kind of site you'll like. Shopify does not have a good solution for the content marketing of blogs. Review Source VR Verified Reviewer Owner Apparel & Fashion Used the software for: 2+ years ### "Consistent" February 11, 2020 5.0 We are happy to use Shopify and feel comfortable with what it has to offer for our business. Pros Shopify has maintained a fairly constant and consistent set up for a while now and while that can feel frustrating, they have done a good job at keeping what they do have functional and helpful. Apps allow further customization and allow for some unique options and they are good at helping out when there are issues with my store, fairly rare, but when needed it's important. Customers are used to using Shopify as it has become a standard for online shopping. Cons I wish they would rely less on Apps sometimes as that can quickly increase the fees my shops ends up paying every month. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) More streamlined and easier to use. Review Source NP Narisse P. Procurement CLerk Construction Used the software for: 2+ years ### "Why Shopify is right for you" February 22, 2022 5.0 Definitely love this site overall. Pros It is a great site for anything you want to sell. It is easy to use tools that help you launch your site at ease. It is a very popular site that help you get what you need and help the customers get what you provide quite easily. It's also a great site if you want to start a drop shipping business. You can use this site with minimal site knowledge and get things done pretty well. With great 24/7 Customer Support and a great selection of Shop Designs what are you waiting for? Cons You may have to pay extra so that you supporters can leave reviews on your products and blogging is not 100% Review Source Adnaan M. COO Airlines/Aviation Used the software for: 2+ years ### "Shopify! Are we doing this?" April 8, 2022 4.0 Profitable, seemless, pleasant and enjoyable. It has allowed me to scale my business, access and build a global customer base with just the use of my laptop and an internet connection. Love it's user interface and 24/7 customer support. To answer my question: Are we doing this ? We sure are! Keep up the good work Shopify! Pros E-commerce is an ever growing business these days and Shopify is possibly the best known e-commerce platform offering solutions for this industry. Shopify has a wide range of themes on offer, that go a long way in allowing me to create my online store with ease. It is easy to use for beginners and offers a choice of different price plans to subscribe to their platform. Shopify is utilised by millions of merchants and provides services to over 4 million online stores. With such great numbers, i can be confident that Shopify is here to stay and i can trust their business model, which works great! Clearly it is hugely scalable and global, adding to my desired experience. I can interact with my customers using the Shopify inbox messaging service, which is great for marketing and the growth of my business. Love the customer support -very helpful and efficient! Easy to use, affordable- don't need to sell a kidney to get started and a mobile phone or a laptop with internet connection will be needed. Simple, isn't it! Cons I thought the trasnaction fees were a bit high in comparison to other providers of similar services. Other than that, i am a satisfied Shopifyer! Review Source Steve B. Team Member Hospitality Used the software for: 6-12 months ### "Shopify Until Your Heart's Content!" May 7, 2020 5.0 If there was one platform I needed that was user friendly for myself or clients, then building an eCommerce store with Shopify would have to be it. I've spent a huge amount of time and money building eCommerce stores in the past, but the way Shopify intergrates easily with daily essentials just works wonders. I would highly recommend giving Shopify a trial run and you won't regret it. Pros The add-ons have to be probably the biggest advantage. They are more or less plug 'n' play which really helps from a development perspective since they intergrate with the platform very easily. This is a huge time and cost saver, compared to having a programmer / coder build certain features from scratch. It very flexible in customisation and I'm honestly very impressed with what this is capable of. Cons For new start-ups, the add-ons do build up the production and runnings costs and I honestly think that a number of add-ons are essential, so this is a downside, yet, it's an important asset when it comes to building a profitable eCommerce business. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reason for choosing Shopify A number of other businesses I know use it. Review Source AA Ahmad A. Online Marketing Marketing and Advertising Used the software for: 1-2 years ### "Affiliate sales made easy with "Shopify"" January 9, 2022 5.0 For a few years now, I have been trying to work in the field of commission selling and all my attempts were unsuccessful because I lacked some professionalism at work. But when I got to know shopify, I got this professionalism that I was missing, and although I do not have any experience in the field of web design, this program helped me create my own online market in a professional way ... Thanks to it, I do my work wonderfully and make profits. Pros It is a great site that allows you to create your own online market with ease. Using this site, you can create your own site for marketing and earn money without having any experience in creating sites and without any programming sciences ... Yes, with shopify you can market with ease. Shopify is the correct area to begin you marketing project. Cons All in this site is great and everything in it ... It's excellent and gave the details and helpful and useful for the user and less something I like it is very beautiful as this application gives you a free time to start without capital and this period is 14 days Review Source VR Verified Reviewer Brand Specialist Luxury Goods & Jewelry Used the software for: 2+ years ### "Your one stop shop for all things ecommerce" December 21, 2021 5.0 I love Shopify and it is always my first recommendation. Pros Shopify integrates all things e-commerce into one program. I love that I can track inventory, manage sales, and even manage the website design all from this one location. If you work online with an in-person shop, Shopify is the best to incorporate everything. Cons It takes some time to learn all the shortcuts and programs, but once you know them, they’re helpful! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.