# Page 59 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is Shopify the right eCommerce solution for you? Explore 6657 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6657)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 59 - Reviews of Shopify

## Showing most helpful reviews

Showing 1451-1475 of 6657 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bryan M.  
Product Director  
Design  
Used the software for: 2+ years

### "An ecommerce platform that continuously becomes easier to recommend."

June 24, 2018

5.0

Pros

When we first looked into Shopify years ago, its transaction fees and lack of features made it hard to recommend to anyone but those who didn't have a budget for a proper ecommerce website. Today Shopify can do so much with such little effort that it almost seems silly to recommend something else. Shopify has made it so that anyone can start an ecommerce business without having to first invest tens of thousands of dollars, while at the same time providing a very powerful tool that has everything larger businesses need.

Cons

We haven't built enough on the platform yet to realize any annoyances, but we plan on moving more sites to it shortly. So at the moment while I am sure there are things that we won't like, the platform is good enough that we are migrating some existing stores to it.

Review Source

ZuK

Zaheer uddin K.  
Digital marketer  
Consumer Services  
Used the software for: 6-12 months

### "The simplest way to build your online store"

November 6, 2021

5.0

In simple I have no problem with Shopify

Pros

Shopify help us to create online business by easy way products section or category section images payments method every thing is so easy and if we have some coding skills we make our store a perfect online business.

Cons

I think theme editors section need lot of more because most people have no idea about Shopify juice ( coding )

Review Source

Julia V.  
Staff accountant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Impressed and happy"

May 14, 2022

5.0

Pros

I mainly use Shopify for financials. The reports offered are exactly what we need and are easy to read and process.

Cons

Reports being emailed instead of an instant download

Review Source

Magdaline G.  
PDTP Cohort III  
Information Technology and Services  
Used the software for: 6-12 months

### "Shopify- Best E-commerce Platform."

May 18, 2019

5.0

I would recommend any small scale entreprenuer who wants to go global to start using Shopify. For starters, customization is very easy.

Pros

Do you need to sell your product online to increase your customer base? Then Shopify is the way to go. Shopify is an online Platform that i started using recently and i have no regrets so far. First, no prior programming/IT knowledge is required to use this software. Using a few online tutorials, one is able to quickly come up with an e-commerce website. Secondly, it is a very user-friendly platform with instructions to help one start off easily. The templates also help someone to build a professional webstore with ease. Third, Shopify has all features that one needs to start an online shop; -Email Marketing helps one to send emails to potential clients -Inventory management features is crucial in tracking orders -Search Engine Optimization Feature is important in helping one increase online searches

Cons

So far the only issue i have encountered when using Shopify is when it comes to adjusting image sizes, it is a hectic process. The Charges for using Shopify are also a bit high.

Review Source

VR

Verified Reviewer  
Founder  
Paper & Forest Products  
Used the software for: 6-12 months

### "Best Customer Service EVER!"

October 9, 2018

5.0

Shopify has helped me to create a low-cost online presence and I have also generated revenue through my store to supplement my B2B business. Its a great way to show customers that you are a legit business with a beautiful site without spending a lot of money on website development. Its great!

Pros

Shopify is easy to use and has really nice looking templates to choose from as well. However, their best feature is the chat support to a great customer service team. The team is super responsive and knows the software to help you with your query or at least point you in the right direction. It does not waste your time and leave you frustrated with no answers at the end. Its a win for a company based solely online.

Cons

There are few themes which don't show well in the mobile devices. More free themes would be great I think.

Review Source

TN

Tuan N.  
Warehouse supervisor  
Wholesale  
Used the software for: 1-2 years

### "Greate tool for our store"

November 27, 2022

5.0

We are sticking with shopify and wont change to any other provider for now. This help us a lot in bringing our business online.

Pros

\- Easy to use, easy to track and process our online orders- No skill needed, they made super simple for us to add in new products- Tech support is there for us when we have issues

Cons

A bit pricy when it comes to purchase nice theme but I guess you get what you paid for.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Review Source

VR

Verified Reviewer  
Management  
Retail  
Used the software for: 1-2 years

### "Does Not Take a Genius to Use "

March 26, 2022

4.0

My overall experience with Shopify was pretty good. It is easy to use, good themes and reliable online platform.

Pros

One thing I liked about Simplify is that you can have minimal experience with creating a website and still get a store up and running quick with Shopify due to it is simple and easy to use to start up a business.

Cons

The least I did not like about Shopify is the cost of add-ons can add up to make it a little more costly then some of the competitors pricing.

Review Source

Denis M.  
Digital Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best e-commerce CMS "

October 31, 2019

5.0

I have already launched several ecommerce stores (no dropshipping, real brands) and they're working really nicely.

Pros

I really really love Shopify - this is really easy-to-use, intuitive web site builder for ecommerce businesses. Needless to mention lighting fast hosting. Love their customer support which is available 24x7!

Cons

I would share my personal experience - but their free themes really lack important features, also not really well optimized in terms of speed.

Review Source

VR

Verified Reviewer  
President  
  
Used the software for: 1-2 years

### "Great ecommerce product for a small online site"

November 17, 2017

5.0

Pros

The absolute best thing about Shopify is the ability to customize to your specific needs no matter how big or small your ecommerce site it. This can be aesthetically or technical. It is incredibly helpful to have so many features available to use, and the only guides and tutorials (and user forums) make it easy enough for even a small shop to get up and running quickly. I would recommend Shopify to any one looking for a website to sell anything online.

Cons

At times customer support can be lacking, but the lack of customer support is made up for with the user forums and online guides and help.

Review Source

Miranda R.  
Transcriptionist, Editor  
Internet  
Used the software for: 1-2 years

### "Great for anyone with a self-owned business!!"

January 7, 2019

5.0

Overall, I fully enjoyed my experience with Shopify and when I start another online business, Shopify will again receive my business.

Pros

Easy-to-use interface; ability to create an online store with ease; secure; great tools for marketing; multiple store front templates to choose from; integrates with other apps; allows multiple payment options including PayPal and I also enjoyed the abandoned cart recovery function which sometimes ended up in more sales

Cons

To be able to get professional reporting functions is only available on the more expensive plans and not everyone is able to afford those plans, especially right away.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Best ecommerce platform"

April 15, 2021

5.0

I'm a big fan of Shopify. If anyone is considering Shopify for their eCommerce brand, look no further.

Pros

Shopify is the easiest eCommerce platform I've used. It requires basic to no coding experience to build a beautiful functional eCommerce website.

Cons

I wish some of the features that people use through paying monthly should be available as optional features for basic/free themes. For example, countdown timer, scarcity bar, sticky add to cart button, and much more.

Review Source

VR

Verified Reviewer  
Senior Product Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Shopify helped us scale our business"

March 22, 2022

5.0

Pros

The depth of features in every module is greatly thought-out to serve ecommerce transactions with ease.

Cons

A bit more documentation for developers for would be great to have.

Review Source

NO

Nicky O.  
Independent Stylist  
Textiles  
Used the software for: 2+ years

### "Shopify is still on the rise."

April 16, 2024

5.0

Pros

What I like most is that Shopify has many vendors to choose from and plenty of ways to make sales.

Cons

I do not have any complaints with Shopify. I do not think it’s advertised enough for more people to be involved.

Review Source

sM

siyabonga M.  
electrician  
Civil Engineering  
Used the software for: Less than 6 months

### "Shopify Is The Best Shopping App"

April 13, 2022

5.0

The most convenient service is Shopify. Besides offering a wide range of features, it is compatible with most commonly used apps as well.

Pros

The dashboard assembles very quickly and has many features that help make it more safe and sound to use. It is now easier to design an effective web store with many characteristics by utilizing various website themes. Payment gateways enable us to receive payments more conveniently. We select several payment gateways based on our needs.

Cons

With Shopify's various apps, customers can get exceptional performance, however, these apps can be costly such as inventory management, creating volume-specific discount codes, and offering greater customizability.

Review Source

VR

Verified Reviewer  
Operations and Membership Manager  
Environmental Services  
Used the software for: 1-2 years

### "Lots of Features and Great Reporting"

December 15, 2018

4.0

The biggest benefit to me is a central location to track sales and shipping costs.

Pros

The Shopify platform is pretty intuitive, you can create a beautiful site using their templates, the blog feature is wonderful and the reporting is very clear. I also like that they offer reduced shipping rates through their partnerships with USPS, UPS and others. It's also super convenient to download and print your shipping labels at home. It looks so much more professional, plus Shopify tracks what you spend in shipping for you, so there is less bookkeeping for the site owner. They also offer helpful tips for growing and optimizing your business.

Cons

I haven't encountered any issues, but for me, it has become cost prohibitive. I wanted a website with integrated point of sale, but my sales through the site are so incredibly low that I almost always pay more per month than I make, but that's probably more about my lack of hustle than Shopify being expensive.

Review Source

Siobhan W.  
Operations Manager  
Cosmetics  
Used the software for: 2+ years

### "Good for start ups"

August 6, 2019

3.0

Great as a start up but once you grow to a certain point it’s tine to move on not with the $$$

Pros

Easy to use, great template to work from. Great app partners to integrate with

Cons

As you grow and get into using Shopify plus it’s very expensive. The support isn’t as good as it should be they don’t actually assist you or help fix an issue easily. It doesn’t offer multiple currencies in the sense I want to sell a product 20 CAD and 20USD but it does not allow it.

Review Source

SQ

Svitlana Q.  
Sales Assistant  
Automotive  
Used the software for: 2+ years

### "Shopify Features"

October 13, 2022

5.0

Insgesamt positiv, bin zufrieden mit den Funktionen und Analytics- und Reporting Tools. Dashboard ist auch übersichtlich und gut strukturiert.

Pros

Eine relativ intuitive Nutzung ist möglich, allerdings sind auch die Erklärungsvideos zu einigen Funktionen notwendig. App Integration für Shipping, etc sehr bequem.

Cons

Versand-Zonen sind etwas kompliziert zu verwalten, die Einstellungen sind nicht so flexibel wie gewünscht. Wünsche mir mehr Einleitungsvideos für alle Rubriken.

Reason for choosing Shopify

Das war nicht meine Entscheidung.

Review Source

VR

Verified Reviewer  
ICT Sales Consultant - Senior consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Turnkey eCommerce website? = Shopify"

October 20, 2018

5.0

Pros

Yes it is easy to build an ecommerce website with Shopify and have it up and running in no time, i.e. a day or two max and it will look amazing and work flawlessly.

Cons

You have to pay a monthly fee, and this adds up, not because of the Shopify monthly payment but because of all the other addons that you will need to run a proper shop. i.e. remarketing, cart abandonment, timers that create urgency, appropriate email, a good chatbot....

Review Source

NM

Nomfundo M.  
Student  
Education Management  
Used the software for: 2+ years

### "Easy, fast and mordernized"

July 6, 2022

4.0

The app is amazing it allows me to rub online business without complications. I never imagined my self running a business but with this app I am thinking of doing more.

Pros

It technology is modern and easy . It is fast and time manageable

Cons

It may sometimes complicated and multifunction.

Review Source

VR

Verified Reviewer  
CEO  
Cosmetics  
Used the software for: 2+ years

### "Reliable and good feature set"

March 20, 2018

5.0

Pros

When we looked for an eCommerce solution we chose Shopify. Reason: efficient, feature set, customization, reliability. The last being our most important criteria. Shopify delivers on all.

Cons

Design is somewhat a challenge as not all templates in the store cover design needs before going full custom. Also, some 3rd party integration seem to be harder to achieve than others and some, quiet frankly speaking, should be part of Shopify.

Review Source

YD

Youcef D.  
Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "A User-Friendly E-Commerce Solution"

October 24, 2023

3.0

Pros

What I liked most about Shopify is its user-friendly interface. It simplifies the process of setting up and managing an online store, making it accessible to users of all technical backgrounds. The wide variety of customizable templates, which are also mobile-responsive, allowed me to create an attractive website that looks great on various devices. Shopify's secure hosting, support for multiple payment options, and a vast app store added to its appeal by providing flexibility and additional functionality. Their robust SEO tools improved my store's visibility, and the availability of 24/7 customer support, scalability, and tools like analytics and abandoned cart recovery make Shopify a versatile and growth-oriented e-commerce solution

Cons

One potential drawback I encountered with Shopify is the transaction fees on some payment gateways, which can add to the overall cost of running the store. While the platform is generally user-friendly, there can be limitations in customizing certain aspects of the website, particularly for users with more complex design or functionality requirements. Additionally, while Shopify's basic pricing is reasonable, the cost can increase as you add more features and apps, which may not be ideal for users on a tight budget

Review Source

Ervin W.  
CEO  
Music  
Used the software for: 6-12 months

### "Artist Merchandise "

October 27, 2023

5.0

Pros

I like that I am able to integrate my amazon and spotify artist accounts to Shopify and sell my merchandise.

Cons

They don't provide much help on procuring your first sell.

Review Source

JR

Jessica R.  
Owner  
Retail  
Used the software for: 2+ years

### "Shopify is the best website host "

April 22, 2021

5.0

Overall i have been using shopify for over 2 years now and i don't think i would ever switch. Its easy to navigate through and integrates with all of the systems i use to operate my business. Plus i love the fact that they have shopify capital which provides you a certain amount like a loan for your business and i think this is great for small businesses like mines!

Pros

I like how easily I'm able to create my website without spending hundreds to hire a website developer

Cons

The least would probably be having to pay extra to get the full experience such as upgrading to premium subscription

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Reason for choosing Shopify

Based on youtube reviews i started off the free trial with shopify and just been in love with it ever since

Review Source

VR

Verified Reviewer  
AutoCAD drafter  
Civil Engineering  
Used the software for: 1-2 years

### "Love Spotify!"

September 22, 2020

5.0

Easy to use can’t get away from it! Won’t stop using it I appreciate all the options and things it has to offer me!

Pros

Love being able to make as many playlist as I want! Love listening to other people’s playlist. Love that I can shuffle through a whole artist. I like that they recommend playlist and music to me I also love the mix of music they make at the end of the year for you personally

Cons

They use lots of ads these days but mostly great! I don’t like the premium button on the bottom they added recently , it seems useless if I want premium I know how to get it I don’t need the button their taking up space.

Review Source

AT

Alex T.  
Web developer  
Computer Software  
Used the software for: 2+ years

### "Why Shopify beats it's competitors"

September 27, 2020

5.0

Overall experience with Shopify was extremely satisfactory. I have been happy with the product since day one but have only had quarrels with the pricing

Pros

The ease of set up, use and management of a store. Order processing is also extremely easy to use and applications available to fully automate sales and delivery

Cons

The pricing is a bit too high for the software. If the pricing structure was a bit cheaper lots more companies would use Shopify as a selling platform instead of having separate payment providers, web hoster etc

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Shopify

The ease of use, available support and numbers of positive reviews vs negative reviews on WordPress and Zpecommerce

Review Source

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