# Page 61 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 61 - Is Shopify the right eCommerce solution for you? Explore 6657 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6657)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 61 - Reviews of Shopify

## Showing most helpful reviews

Showing 1501-1525 of 6657 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NW

Nathan W.  
Founder  
Apparel & Fashion  
Used the software for: 2+ years

### "The best and easiest solution to small business ecommerce."

April 11, 2019

5.0

I'm a small business owner, selling lifestyle jewelry and photography services on two Shopify sites. It allows me to process credit cards, PayPal payments, create inventory lists, shipping labels, tax forms, and more all from one single dashboard. It's not a cheap solution, but if you have any sort of business volume you'll quickly cover your annual costs. I've been using Shopify for several years and just recently took a break, but I have no doubt that when I'm ready to relaunch I'll be renewing with Shopify to revamp my websites and start making money again. There really is no other or better option - the competition is more expensive and at a lower quality.

Pros

Creating a website, stocking product, and launching my store was so incredibly simple. I customized a pre-made template with custom colors and a custom typeface, made a mobile version, and then logged my inventory is just a few hours. I now have two Shopify sites!

Cons

The gallery views and hover-over animations are a bit limited. I wish I could combine the drag-and-drop customization of Wix with the ecommerce power of Shopify. Right now, I'm just filling in text blocks and the template dictates what goes where. If you can work within those confines you're set, but if you want more freedom like I do you may get frustrated at times.

Review Source

VR

Verified Reviewer  
Regional Business Intelligence Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great eCommerce Platform for beginners"

May 28, 2018

4.0

Pros

The pricing model for this is amazing. You can't beat the price for a beginner level platform. It has all of the features and functionality that you need in order to get your eCommerice business up and running.

Cons

It is beginner software. You will eventually outgrow it. And when you do, the transition to something bigger and better will be hard and possible expensive if you do not have the right talent on your team.

Review Source

VR

Verified Reviewer  
Sales Operations Manager  
Construction  
Used the software for: 2+ years

### "Crucial to our small business"

April 16, 2019

5.0

Pros

People who don’t know how to create a website can easily whip up a website and start selling immediately. There are apps that are connected to Shopify to help. I was able to download a mail app to help contact subscribers. I was also able to buy my domain from Shopify as well.

Cons

Would love to have more templates to the website. Sometimes when people see my website they can immediately know it’s made through Shopify.

Review Source

JP

Josh P.  
Digital Manager  
Building Materials  
Used the software for: 2+ years

### "Market leading all-in-one e-commerce platform "

February 15, 2022

5.0

I have set this up for and regularly recommend this platform to any new business or SME. It's easy to use, affordable and delivers a great user experience for the customer.

Pros

Shopify is extremely easy to set up and the UI is very easy to navigate unlike other e-commerce systems.

Cons

There are some limitations to customisation which could be tricky for bigger businesses. These can be resolved but it requires extra payments.

Review Source

PP

Prem P.  
Freelancer  
Information Technology and Services  
Used the software for: 2+ years

### "World's best e-commerce website hosting"

January 25, 2023

5.0

Pros

Creating catalogs and inventory, stock management, order data management is made easy. Integrating more functions with API and automation level ups the business

Cons

It's not easy for beginners and guide is not that helpful enough

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Review Source

VR

Verified Reviewer  
Steward  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Looking out to create your online store? Shopify!"

February 18, 2022

4.0

As a beginner, it was very easy for me to build my online store, personalise it to my preference and brand it to my very taste with very much ease.

Pros

First and foremost, I don't have to install any software or buy a web host to use it. It's very easy to build your online store even if you don't know the coding languages.

Cons

The shopify pricing plan is way too unfriendly. It's expensive and yet the trial period is short. I'd rather have it for a month so as to add more value for money.

Review Source

LJL

Lord Joshua L.  
Future Synthesist  
Media Production  
Used the software for: Less than 6 months

### "Shopify Pros and Cons"

February 1, 2022

4.0

Pros

It's easy to use and seo is great! It's drag and drop design engine is simplified and the backend is easy to grasp with a short learning curve.

Cons

Inbuilt services have to be improved and more features would be great specially for bigger businesses with larger inventories.

Review Source

Carlos D.  
Account Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Shopify Till You Dropify!"

October 21, 2018

4.0

Pros

What I love about Shopify is the ease of set up, both on the back end and front end. And what I feel makes this possible is Shopify's integration of so many independently produced apps. I don't know if Shopify is open-source but it feels like it is open to total customization.

Cons

The reporting exports could be a little more robust. I'd like the ability to manipulate the data natively in Shopify's platform as opposed to installing an app that will allow me to export the data to a spreadsheet. That's a testiment, however, to Shopify's customization potention via apps.

Review Source

VR

Verified Reviewer  
SEO / Content Marketing Expert  
  
Used the software for: 2+ years

### "Simply the best after dealing with woocommerce headaches."

June 17, 2018

5.0

Makes my ecommerce business run smoothly and easily.

Pros

The interface is clean and very easy to setup. Includes everything you need to run a beautiful website that just works, no hassles and down time like you get meshing packages of wordpress and woocommerce.

Cons

Honestly there's very little to dislike. I would like to have more visual editing features like using visual composer for wordpress, it has some but it's not extensive.

Review Source

VR

Verified Reviewer  
Strategic Supplier Relationship Manager - Commercial, IT  
Retail  
Used the software for: 2+ years

### "One of the best all in one website building software programmes on the market!"

August 27, 2019

5.0

Pros

Ease of use, expandable functionality, speed, security, continuous improvement, you name it, Shopify has it all, for newbies to enterprise veterans i cannot recommend Shopify enough

Cons

Their physical POS hardware app (i.e. a solution for using an ipad as a pos solution) is ok, but needs a lot of work. I think they could add a lot of value to current and new customers be extending functionality and stability here.

Review Source

VR

Verified Reviewer  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Shopify Review"

September 1, 2018

2.0

Pros

Lots of free templates to choose from and you are able to edit and customize the templates to your idea design. The software has clean and futurist templates to choose from. You don't nee do hire a website designer to design your website. It can be done with a few clicks.

Cons

The price and the fees they take from the sale is a little much. There are other softwares that have lower price and user friendly platforms.

Review Source

Debbie P.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Easy to use but could improve"

May 31, 2021

5.0

Quite seamless.

Pros

Easy to setup and integrate e-commerce. Like payments system.

Cons

You cannot add theme sections to a page. Meaning if you want to add a page with content other than the home page, you get the header and footer but the body content cannot easily have sections inserted.

Review Source

MM

Marc M.  
Business Owner  
Retail  
Used the software for: 6-12 months

### "I increased sales tremendously with Shopify"

September 25, 2020

5.0

Excellent. I am so happy that I moved over to Shopify from SquareSpace. Nothing wrong with SquareSpace, I just wanted to have a more retail-centric site, instead of just an add-on store. Using Shopify has made it very easy to post my products on Instagram, where my customers are.

Pros

Everything was fairly easy to set up, except for running into trouble with my domain transfer from SquareSpace, but I got plenty of help from Shopify Support - and quickly! I like that there are many website themes to choose from to best suit my needs and that they are all customizable to a large degree. I also like that there are many available apps to add functionality (payment plans, compare products) and enhance the site (google and yelp reviews).

Cons

I wish that Shopify itself had many of the features that I have gotten via third party apps so that Shopify Support would simplify resolution of any issues I have.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

To create a website that was more centered around store and retail.

Review Source

Hayley J.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "We Love Shopify - Our Client Loves Shopify"

November 2, 2019

5.0

This is definitely the platform I recommend to people who want to sell products online.

Pros

\* Easy for me to use \* Easy for our client to use \* Easy for the Web Developer to use \* Analytics are amazing \* Available apps/plugins are amazing

Cons

\* Logging in is too frivolous \* Shopify hasn't solved all of our online business problems or our client's problems.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Shopify

Better eCommerce

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Ease of use & editing.

Review Source

VR

Verified Reviewer  
Owner  
Graphic Design  
Used the software for: 2+ years

### "Shopify Makes eCommerce Easy!"

March 12, 2020

5.0

Shopify is a great platform and a great company. Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.

Pros

Shopify makes setting up eCommerce websites for clients a pleasure. The availability of various themes makes creating a site that matches the customer's wants and needs pretty easy, too. The backend is robust while the front-end is professional and clean to look at. The availability of many different options for different types of niches makes tailoring it to different industries easy, too.

Cons

There is very little about it that we don't like. If I had to choose one thing, it was the initial process of getting started. But that was really just due to not being familiar with the platform, not a fault of the software.

Review Source

VR

Verified Reviewer  
User  
Pharmaceuticals  
Used the software for: 6-12 months

### "Shopify is best"

July 12, 2022

4.0

Loox is designed for businesses of all sizes that require a simple yet effective solution for customer reviews. Loox is also ideal if you have a large number of products and your company generates a large number of reviews each month

Pros

We want to suggest Shopify to one of our clients because it is a reliable platform (an apparel company). What do those who use it currently dislike the least about it? Knowing about potential dangers in advance would be fantastic.

Cons

Shopify is a hosted platform, which is one of the most significant reasons why it is no longer the greatest option for starting an e-Commerce firm. With a hosted platform, you can save the hassle of looking for a hosting company

Review Source

Rob T.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Support and Easy to use"

July 25, 2019

5.0

Greatest benefit is the Growth of the options offered and Shopify helps the user-business owner of the site use awesome marketing tools and apps

Pros

Lots of tools that are apps that you can easily use for free or low cost to help build your site

Cons

Log in a little slow(and I have high speed connection -gigabit)

Reason for choosing Shopify

Best rated support and App tools

Review Source

VR

Verified Reviewer  
Director of Marketing Operation  
Consumer Goods  
Used the software for: Less than 6 months

### "A User-Friendly Platform for Small Ecommerce Businesses"

January 23, 2023

4.0

Pros

The platform is extremely user-friendly and easy to navigate, even for someone with little technical experience, customizable templates and themes make it simple to create a visually pleasing online storeand also it's app store offers a wide variety of integrations and add-ons to enhance the functionality of the store

Cons

The transaction fees for using third-party payment processors can add up, especially for businesses with a high volume of salesThe limited customization options for certain features, such as the checkout pageSome additional features and tools can be costly to add on to the basic plan.

Alternatives considered

[Magento GP Connect](https://www.capterra.com/p/161390/Magento-GP-Connect/)[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Subscriptions For WooCommerce Pro](https://www.capterra.com/p/251688/Subscriptions-For-WooCommerce-Pro/)

There are transaction fees for using third-party payment processors and some additional features and tools in Shopify that is costly to add ON to the basic plan. With WooCommerce, there are no transaction fees and it's free to use

Review Source

MM

Manar M.  
Sales Manager assistant  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Shopify Review"

March 12, 2022

5.0

I used another website before but when i started to use shopify I stopped to use another websites simply it’s an amazing website.

Pros

The variety of the items and the customer service also very helpful.

Cons

It’s very simple and if you are new you also can use it

Review Source

EW

Edwin W.  
Business Owner  
Retail  
Used the software for: 2+ years

### "Shopify Product Review"

June 23, 2020

5.0

Very pleasing.

Pros

To be entirely honest, everything about Shopify is a huge plus. It's a game-changer in the eCommerce industry and if any business wants to keep up with online sales, Shopify is the only way to go.

Cons

Not many cons, I would say. Took a few days to get the hang of their user dashboard. However, it's robust features, hundreds of apps, and hundreds of themes, are more than enough for their pricing.

Reason for choosing Shopify

Shopify is the leader of eCommerce.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

WooCommerce constantly needed updates for their apps, was hard to navigate/code the backend of our online shop and felt dated, overall.

Review Source

PL

Paul L.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Customer support"

November 24, 2020

5.0

Overall it is a great set of functions. It is a bit expensive but the versatility and speed at which we can ship is not something we could do without.

Pros

The versatility of tracking order flow is outstanding. We can see time, product selection, payment verification, shipping and tracking data at hand. Analysis of operations is in extreme detail which gives us the information needed to adjust our advertising spend to target new markets.

Cons

There are some sort functions that would be nice to have such as segmenting customer lists to identify auto-ship and customers who have ordered multiple times. Sorting some customer data by city or state names can produce results that are not within the field of inquiry. Sorting customers in West Virginia for example with show customers in Virginia and customers who's name is Virginia.

Review Source

Wilmer M.  
CIO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great for additional income"

June 28, 2020

5.0

First I created my own e-commerce and after getting know with the platform I became a Shopify Partner, so now I offer to my clients to develop their e-commerce And I’m getting pay for my work.

Pros

Is the best e-commerce platform in the market, they are innovating and adding new features every time, it’s super easy to use without needing too many technicals skills. You can do a lot without programming.

Cons

What I like the least is that if you don’t use ShopifyPayment they charge you 2% when a customers buys you a product, that’s fine when you can decide to use it or not, but in my case, in my Country (Panamá) they don’t offer ShopifyPayment so I don’t have more option that use a third party payment hub, so I’m paying per each sale a 2% + the fee of the third party payment hub.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Reason for choosing Shopify

Because of their trajectory on the e-commerce business, their constantly innovation and the robustness of the platform

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to Start your Online Business"

July 19, 2019

5.0

This is the place to start an online business, the easy way.

Pros

No special requirements are needed to own an online store with Shopify. Just had to start from the scratch and build your own store within minutes. All the integrations are there so that no need to worry about third-party services or integrations (In most cases, of course)

Cons

As per my view, customer support could be better. I heard it was great in the beginning.

Review Source

jD

jacquin D.  
self-employed  
Food Production  
Used the software for: 6-12 months

### "Shopify is your best option to start e-commerce business "

March 31, 2023

5.0

convenient and smooth

Pros

i like the way the checkout goes smoothly and the fact that you can open your own business and be your own boss

Cons

actually so far no complaints from my side

Review Source

LC

Lisa C.  
president  
Food & Beverages  
Used the software for: 2+ years

### "Shopify is a fast and easy to setup online store"

June 1, 2022

5.0

The organization was great! fast responses to our questions and issues. Great team!

Pros

we were able to get it up and running very quickly. We added on features as we shaped to shopping experience

Cons

Not really a con but we did have a little bit of trouble narrowing down what we wanted to use in our setup. There are a lot of compatible add-ons and we had a little bit of delay figuring out what would work best for us

Review Source

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