# Page 62 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 62 - Is Shopify the right eCommerce solution for you? Explore 6686 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6686)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 21st, 2026

# Page 62 - Reviews of Shopify

## Showing most helpful reviews

Showing 1526-1550 of 6686 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
SEO / Content Marketing Expert  
  
Used the software for: 2+ years

### "Simply the best after dealing with woocommerce headaches."

June 17, 2018

5.0

Makes my ecommerce business run smoothly and easily.

Pros

The interface is clean and very easy to setup. Includes everything you need to run a beautiful website that just works, no hassles and down time like you get meshing packages of wordpress and woocommerce.

Cons

Honestly there's very little to dislike. I would like to have more visual editing features like using visual composer for wordpress, it has some but it's not extensive.

Review Source

VR

Verified Reviewer  
Strategic Supplier Relationship Manager - Commercial, IT  
Retail  
Used the software for: 2+ years

### "One of the best all in one website building software programmes on the market!"

August 27, 2019

5.0

Pros

Ease of use, expandable functionality, speed, security, continuous improvement, you name it, Shopify has it all, for newbies to enterprise veterans i cannot recommend Shopify enough

Cons

Their physical POS hardware app (i.e. a solution for using an ipad as a pos solution) is ok, but needs a lot of work. I think they could add a lot of value to current and new customers be extending functionality and stability here.

Review Source

VR

Verified Reviewer  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Shopify Review"

September 1, 2018

2.0

Pros

Lots of free templates to choose from and you are able to edit and customize the templates to your idea design. The software has clean and futurist templates to choose from. You don't nee do hire a website designer to design your website. It can be done with a few clicks.

Cons

The price and the fees they take from the sale is a little much. There are other softwares that have lower price and user friendly platforms.

Review Source

Debbie P.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Easy to use but could improve"

May 31, 2021

5.0

Quite seamless.

Pros

Easy to setup and integrate e-commerce. Like payments system.

Cons

You cannot add theme sections to a page. Meaning if you want to add a page with content other than the home page, you get the header and footer but the body content cannot easily have sections inserted.

Review Source

MM

Marc M.  
Business Owner  
Retail  
Used the software for: 6-12 months

### "I increased sales tremendously with Shopify"

September 25, 2020

5.0

Excellent. I am so happy that I moved over to Shopify from SquareSpace. Nothing wrong with SquareSpace, I just wanted to have a more retail-centric site, instead of just an add-on store. Using Shopify has made it very easy to post my products on Instagram, where my customers are.

Pros

Everything was fairly easy to set up, except for running into trouble with my domain transfer from SquareSpace, but I got plenty of help from Shopify Support - and quickly! I like that there are many website themes to choose from to best suit my needs and that they are all customizable to a large degree. I also like that there are many available apps to add functionality (payment plans, compare products) and enhance the site (google and yelp reviews).

Cons

I wish that Shopify itself had many of the features that I have gotten via third party apps so that Shopify Support would simplify resolution of any issues I have.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

To create a website that was more centered around store and retail.

Review Source

Hayley J.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "We Love Shopify - Our Client Loves Shopify"

November 2, 2019

5.0

This is definitely the platform I recommend to people who want to sell products online.

Pros

\* Easy for me to use \* Easy for our client to use \* Easy for the Web Developer to use \* Analytics are amazing \* Available apps/plugins are amazing

Cons

\* Logging in is too frivolous \* Shopify hasn't solved all of our online business problems or our client's problems.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Shopify

Better eCommerce

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Ease of use & editing.

Review Source

VR

Verified Reviewer  
Owner  
Graphic Design  
Used the software for: 2+ years

### "Shopify Makes eCommerce Easy!"

March 12, 2020

5.0

Shopify is a great platform and a great company. Their customer service is excellent. As with any company, it isn't perfect, but they do their best to satisfy and make sure customers are happy with their product and their service.

Pros

Shopify makes setting up eCommerce websites for clients a pleasure. The availability of various themes makes creating a site that matches the customer's wants and needs pretty easy, too. The backend is robust while the front-end is professional and clean to look at. The availability of many different options for different types of niches makes tailoring it to different industries easy, too.

Cons

There is very little about it that we don't like. If I had to choose one thing, it was the initial process of getting started. But that was really just due to not being familiar with the platform, not a fault of the software.

Review Source

VR

Verified Reviewer  
User  
Pharmaceuticals  
Used the software for: 6-12 months

### "Shopify is best"

July 12, 2022

4.0

Loox is designed for businesses of all sizes that require a simple yet effective solution for customer reviews. Loox is also ideal if you have a large number of products and your company generates a large number of reviews each month

Pros

We want to suggest Shopify to one of our clients because it is a reliable platform (an apparel company). What do those who use it currently dislike the least about it? Knowing about potential dangers in advance would be fantastic.

Cons

Shopify is a hosted platform, which is one of the most significant reasons why it is no longer the greatest option for starting an e-Commerce firm. With a hosted platform, you can save the hassle of looking for a hosting company

Review Source

Rob T.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Support and Easy to use"

July 25, 2019

5.0

Greatest benefit is the Growth of the options offered and Shopify helps the user-business owner of the site use awesome marketing tools and apps

Pros

Lots of tools that are apps that you can easily use for free or low cost to help build your site

Cons

Log in a little slow(and I have high speed connection -gigabit)

Reason for choosing Shopify

Best rated support and App tools

Review Source

VR

Verified Reviewer  
Director of Marketing Operation  
Consumer Goods  
Used the software for: Less than 6 months

### "A User-Friendly Platform for Small Ecommerce Businesses"

January 23, 2023

4.0

Pros

The platform is extremely user-friendly and easy to navigate, even for someone with little technical experience, customizable templates and themes make it simple to create a visually pleasing online storeand also it's app store offers a wide variety of integrations and add-ons to enhance the functionality of the store

Cons

The transaction fees for using third-party payment processors can add up, especially for businesses with a high volume of salesThe limited customization options for certain features, such as the checkout pageSome additional features and tools can be costly to add on to the basic plan.

Alternatives considered

[Magento GP Connect](https://www.capterra.com/p/161390/Magento-GP-Connect/)[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Subscriptions For WooCommerce Pro](https://www.capterra.com/p/251688/Subscriptions-For-WooCommerce-Pro/)

There are transaction fees for using third-party payment processors and some additional features and tools in Shopify that is costly to add ON to the basic plan. With WooCommerce, there are no transaction fees and it's free to use

Review Source

MM

Manar M.  
Sales Manager assistant  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Shopify Review"

March 12, 2022

5.0

I used another website before but when i started to use shopify I stopped to use another websites simply it’s an amazing website.

Pros

The variety of the items and the customer service also very helpful.

Cons

It’s very simple and if you are new you also can use it

Review Source

EW

Edwin W.  
Business Owner  
Retail  
Used the software for: 2+ years

### "Shopify Product Review"

June 23, 2020

5.0

Very pleasing.

Pros

To be entirely honest, everything about Shopify is a huge plus. It's a game-changer in the eCommerce industry and if any business wants to keep up with online sales, Shopify is the only way to go.

Cons

Not many cons, I would say. Took a few days to get the hang of their user dashboard. However, it's robust features, hundreds of apps, and hundreds of themes, are more than enough for their pricing.

Reason for choosing Shopify

Shopify is the leader of eCommerce.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

WooCommerce constantly needed updates for their apps, was hard to navigate/code the backend of our online shop and felt dated, overall.

Review Source

PL

Paul L.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Customer support"

November 24, 2020

5.0

Overall it is a great set of functions. It is a bit expensive but the versatility and speed at which we can ship is not something we could do without.

Pros

The versatility of tracking order flow is outstanding. We can see time, product selection, payment verification, shipping and tracking data at hand. Analysis of operations is in extreme detail which gives us the information needed to adjust our advertising spend to target new markets.

Cons

There are some sort functions that would be nice to have such as segmenting customer lists to identify auto-ship and customers who have ordered multiple times. Sorting some customer data by city or state names can produce results that are not within the field of inquiry. Sorting customers in West Virginia for example with show customers in Virginia and customers who's name is Virginia.

Review Source

Wilmer M.  
CIO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great for additional income"

June 28, 2020

5.0

First I created my own e-commerce and after getting know with the platform I became a Shopify Partner, so now I offer to my clients to develop their e-commerce And I’m getting pay for my work.

Pros

Is the best e-commerce platform in the market, they are innovating and adding new features every time, it’s super easy to use without needing too many technicals skills. You can do a lot without programming.

Cons

What I like the least is that if you don’t use ShopifyPayment they charge you 2% when a customers buys you a product, that’s fine when you can decide to use it or not, but in my case, in my Country (Panamá) they don’t offer ShopifyPayment so I don’t have more option that use a third party payment hub, so I’m paying per each sale a 2% + the fee of the third party payment hub.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Reason for choosing Shopify

Because of their trajectory on the e-commerce business, their constantly innovation and the robustness of the platform

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to Start your Online Business"

July 19, 2019

5.0

This is the place to start an online business, the easy way.

Pros

No special requirements are needed to own an online store with Shopify. Just had to start from the scratch and build your own store within minutes. All the integrations are there so that no need to worry about third-party services or integrations (In most cases, of course)

Cons

As per my view, customer support could be better. I heard it was great in the beginning.

Review Source

jD

jacquin D.  
self-employed  
Food Production  
Used the software for: 6-12 months

### "Shopify is your best option to start e-commerce business "

March 31, 2023

5.0

convenient and smooth

Pros

i like the way the checkout goes smoothly and the fact that you can open your own business and be your own boss

Cons

actually so far no complaints from my side

Review Source

LC

Lisa C.  
president  
Food & Beverages  
Used the software for: 2+ years

### "Shopify is a fast and easy to setup online store"

June 1, 2022

5.0

The organization was great! fast responses to our questions and issues. Great team!

Pros

we were able to get it up and running very quickly. We added on features as we shaped to shopping experience

Cons

Not really a con but we did have a little bit of trouble narrowing down what we wanted to use in our setup. There are a lot of compatible add-ons and we had a little bit of delay figuring out what would work best for us

Review Source

NB

Natasha B.  
Marketing Director  
Apparel & Fashion  
Used the software for: 1-2 years

### "User friendly platform"

May 11, 2021

4.0

We really like working with Shopify, it's super user friendly so everyone from out team can jump in and help whenever needed. The reporting is great, you can easily check all the data you need, the payment process is quite simple, and the checkout page is great.

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team. The checkout process is pretty straight forward and works great. And you get a lot of that and analytics easily.

Cons

It'd be great to be able to customize more, like the product pages and collection pages. It requieres advance coding for it. And all of the apps you need to enhance the site and marketing make the pages slower.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We had lots of bugs and it was hard to edit and manage.

Review Source

SK

Sanjoy K.  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Shopify: creat your virtual shop"

February 15, 2022

5.0

My overall experience was really great as I can earn a lot from it. I will continue to use it.

Pros

I can creat my own virtual shop and it is very much easy to use. I can earn from it steadily.

Cons

There is no such thing I don't like about it as I earn a lot from it. But it is advisable to creat good chat system.

Review Source

kareem H.  
HR analytics  
Human Resources  
Used the software for: 6-12 months

### "Best of Shopify "

June 28, 2022

5.0

I love Shopify and it's function is use.

Pros

It has the best shopping and execution system to customer wants as per their choices.

Cons

It has not worldwide payment system, that can access international payments and delivery management

Review Source

AWC

Abdul Waudud C.  
Mobile App Developer  
Computer Software  
Used the software for: 1-2 years

### "The Best E-commerce Solution for Small Business"

August 30, 2021

4.0

I love Shopify and i highly recommend this platform.

Pros

Shopify is the best solution for small e-commerce businesses with little or no expertise. It's very easy to start with and even a web newbie can easily understand the most important basics of the platform. Store setup and product upload are not harder than a social media profile setup. You can start sell in no time. Shopify offers a lot of useful apps so you can customize your store as you like to. It's very secure and mobile-friendly.

Cons

The monthly rate is a bit high i must say. Also, sometimes you need some customization and found no exact app available in the store and you are stuck here.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Review Source

EE

Ehiby E.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "I love Shopify"

December 31, 2018

5.0

Overall the experience has been great! If you are looking to setup a online store, shopify gives you all the tools you need to create your store in a few minutes.

Pros

I started my business last year and shopify has been of great help! First of all, it's really easy to setup the account. I love that they give you a 14 day trial just so you can check out how to manage the whole store. The monthly payment are not high also, the price is ok. I was able to add my products really fast and also with the help of the integration of apps like printful, oberlo and others you can sell products more easily and ship them fast. The template for the website setup was easy to install and add our information on. Payments are also processed fast. Another thing I love about shopify is the mobile app, it definitely helps a lot, and lets you know if you have sold a product and visitors on store, add products, and more.

Cons

The international shipping and the shipping rates are a little complicated.

Review Source

AA

Ahmed A.  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "Shopify the right tool for your ecommerce project"

December 17, 2021

3.0

Soo good , and so easy to use

Pros

The speed , the functionality , and the analytics

Cons

For multi store must have tthe right dashboard to manage all the store , you should add machine learning and Ai tools to the analytics

Reason for choosing Shopify

Because its is cheap and for cod they billing me after someone purchase , but shopify is more professional

Review Source

MM

Maria M.  
Universitario  
Human Resources  
Used the software for: 1-2 years

### " excellent page"

January 20, 2022

5.0

In general it has been good.

Pros

I liked that it is easy to use and that you can take control, from inventory

Cons

That the approval of the means of payment is not a bit slow.

Review Source

Chamuditha J.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to Use Ecommerce Platform"

April 18, 2021

5.0

Shopify is the best platform for e-commerce, but they are charging high fee monthly :(

Pros

\- Nice UI, Mostly I like it more than others - People Trust it and growing sales more than Woocommerce ( I think, because of UI ) - Easy to build ( Just click on buttons and voila!.. ) - They are providing great & reliable Customer support :)

Cons

\- They are charging a high fee, If you are new for e-commerce shopify is a very expensive platform. - Expensive add-ons, Mostly you need to pay 50$ and more to get the good theme and other stuffs that you need :(

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Review Source

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