# Page 69 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 69 - Is Shopify the right eCommerce solution for you? Explore 6692 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

---

Shopify

4.5 (6692)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 21st, 2026

# Page 69 - Reviews of Shopify

## Showing most helpful reviews

Showing 1701-1725 of 6692 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Mayank A.  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "Shopify experience "

May 30, 2022

5.0

It is good! Saved a lot of time with easy to understand interface.

Pros

The fixed package offers decent solution range. Instead of wasting time in exploreimg alternates, one can rely confidently on Shopify.

Cons

A little costly. Addins required increases the over all cost.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Shopify is easier

Review Source

FD

Fatoumata D.  
Entrepreneur du Digital  
Internet  
Used the software for: 1-2 years

### "Shopify the best e-commerce software"

September 20, 2022

5.0

Shopify is a good e-commerce software all over the world

Pros

I am really happy to have given me access to give my personal opinion on this good software, Shopify allowed me to create my online store I am really happy

Cons

I've been using Shopify for 2 years now and I have no problems so far

Review Source

VR

Verified Reviewer  
Director  
Consumer Goods  
Used the software for: 2+ years

### "Pricey and a rip off"

March 25, 2022

3.0

Pros

Easy to use and fast to deploy. Huge ecosystem of apps. and plugins.

Cons

Very very very overpriced. Their plugins and apps ecosystem also come with a hefty subscription cost. Not recommended unless you have six figure sales per year.

Review Source

JL

Johnny L.  
Marketing Director  
Retail  
Used the software for: 2+ years

### "E-Commerce shopping cart, inventory management, sales app"

January 26, 2022

5.0

Pros

how easy it is to use & navigate uploading images and pricing

Cons

setting up marketing on the social media platforms

Review Source

VR

Verified Reviewer  
Sales Associate  
Retail  
Used the software for: 2+ years

### "Easy to Use"

September 30, 2019

5.0

We are saving a lot of time and money by using this product.

Pros

I love using Shopify because it is so user friendly and easy to use. I use it all the time and I'm never confused with anything, which is a lot better than the last system we used.

Cons

There are some limitations that need to be overcome with software updates, and more things I wish the app could do.

Review Source

KK

Kassem K.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Starting a business has never been so easy"

February 24, 2022

5.0

Shopify Plus enabled me to enter the e-commerce world without prior experience. Its tools were invaluable to the growth and scale of my business.

Pros

Shopify and Shopify Plus not only facilitate the starting of a business in a very easy and quick way, but arms you with tools to maximize its potential.

Cons

The more advanced features are too costly and difficult to use without proper mentorship or a great deal of trial and error.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Shopify

I found the customer service in Shopify to be much better.

Review Source

AB

Angad B.  
CEO/Founder  
Online Media  
Used the software for: I used a free trial

### "It's decent, but there are alternatives"

August 21, 2022

5.0

Pros

You may purchase the website and payment processing from Shopify as an all-inclusive package. The applications you may add to your shop to expand its functionality are excellent (you do have to keep them to a minimum to avoid a speed issue). They have a top-notch blog and assistance system, so you can find what you need when you need it. I really enjoy the setting of the subject. They provide a ton of "free" themes to start you going, and if you need more, you can choose from a sizable selection of developer-based themes.

Cons

Costs must be taken into account. There are initial charges you need to take into consideration, including their base plan and a few necessary apps. You must also deal with the processing charge. I object to the adjustment they made where they no longer reimburse the processing cost for returns. When creating your return policy, keep that in mind to avoid losing money on a client return.

Review Source

Julissa T.  
team lead  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "All the correct information"

June 8, 2019

5.0

Pros

I almost breathe Shopify everyday because of my work. It has always the correct information, credit cards, refunds processed, chargeback. always detailed information about the payments processed.

Cons

At first, it wanst user-friendly and had a lot of terminologies we couldn't understand. reach customer service for assistance and it was helpful.

Review Source

VR

Verified Reviewer  
Clarity Coach  
Retail  
Used the software for: 2+ years

### "The Apple of ecommerce platform"

December 13, 2018

4.0

I find Shopify to be super easy to set-up and start using out of the box, unlike having to install magento or woocommerce.

Pros

I have been using Shopify for a few years now and find it to be easy to use, reliable and scalable.

Cons

My main worry about using Shopify is that I don't really own the platform so anything can happen in terms of changes in their business model etc.

Review Source

VR

Verified Reviewer  
Sr. Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Shopify is one of the best ecom platforms for new & existing storefronts"

December 11, 2018

5.0

I had a great experience with Shopify, setting up a small store with 12 products in about two weeks, from beginning to end. It was very easy to learn how to use the platform, and when we were stuck support was very helpful. One pro tip I would give would be to upgrade immediately, as the support is not very helpful until you upgrade, and usually this is when you're doing all the setup and will need their help the most.

Pros

Super easy to set up and support will assist with minor customizations that might be possible within the platform. If you are on another commerce software, you'll likely see a huge savings in software costs as well as operations time. Conversions will likely improve as well because it runs very fast compared to other platforms.

Cons

While it's possible to run much more sophisticated online stores on Shopify, such as including multiple shipping fulfilment centers on order processing, custom themes etc. you will need to pay for custom work which can be pricey, and hard to project manage. This is true for any SaaS platform but should be noted that Shopify isn't going to be able to do everything turnkey.

Review Source

LM

Len M.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great to start up your online shop"

January 25, 2022

5.0

Pros

Shopify is great to help you get started quickly if you need an Out-of-the-Box solution. It integrates with Stripe right away. There are lots of great website templates to choose from. Product management is logical.

Cons

Customizing the website templates can be tricky if you don't know how to code. A lot of the better add-ons are paid service subscriptions which can quickly add up your expenses IF you don't use them wisely to actually generate more sales.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Review Source

TS

Theresa S.  
Owner  
Commercial Real Estate  
Used the software for: 2+ years

### "Shopify easy to get started"

March 29, 2022

4.0

Great money maker for the price.

Pros

Super easy to get started. Inexpensive subscription price.

Cons

After using this software for 10 years I am still unable to integrate shipping in their system.

Review Source

VR

Verified Reviewer  
Head of Development  
Computer Software  
Used the software for: 1-2 years

### "Cheap and practical to get started"

September 24, 2019

4.0

Great if you need to get a solution up quickly and run a basic operation cheaply. Enterprise options are disproportionately expensive for the features they add.

Pros

Straightforward to get an e-commerce site up and running with minimal fuss and coding. Very reasonable pricing model. Easy for non-technical people to maintain.

Cons

Restrictive features for anything but the most basic/common operations. Many frequently desired features are obtained via community add-ons rather than Shopify directly. Costs for add-ons can quickly add-up.

Review Source

PD

Peter D.  
partner  
Retail  
Used the software for: 2+ years

### "Shopify if a game-changer for new business ecommerce owners"

August 29, 2019

5.0

Shopify has transformed our business and our ability to sell at POS and online. Giving our teams the ability to transact in person, at our retail store and with their new location features, it has taken customer feedback and enhanced its overall experience.

Pros

Robust app and network of tools that integrate well with Shopify. I'm a big fan also of the Shopify Mobile App keeping me up to date on the business while on the road.

Cons

For our business, I would like to replicate products on other shopping sites like ebay, etsy and Shopify and partners haven't made an ideal solution for this yet.

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Review Source

Emma R.  
Marketing Director  
Food & Beverages  
Used the software for: 6-12 months

### "What would I do without it!?"

August 16, 2018

5.0

Pros

It is by far the easiest and most effective platform to use if you have an online store. The theme templates are excellent, mobile friendly, and easy to install. You do not need to know code. The analytics are great as well, providing all information you could need as an online marketing manager.

Cons

Shopify is excellent, but its features are limited. To get the most out of your store, it does require installing apps, which you need to pay for. Simple features that we would like as merchants, for example free gifts if someone spends over $X dollars, requires an app which costs $20 a month. These apps all add up making it quite expensive.

Review Source

JA

Jaya A.  
Blogger  
Writing and Editing  
Used the software for: 6-12 months

### "Shopify is awesome for setting up a Facebook page shop!"

May 20, 2022

4.0

Pros

Shopify integrated so easily with my Facebook page and made it easy to set up a shop buyers can view on Facebook. If you have a high-traffic Facebook page, setting up a Shopify shop on-page makes is simple for new readers to shop.

Cons

The initial set-up of integrating Shopify with Facebook was a little tricky, but there are more resources and tutorials available now as opposed to when I set up my shop.

Review Source

Jessica C.  
Attract More Clients With Simple Videos  
  
Used the software for: 1-2 years

### "The best ecommerce software out there!"

April 6, 2018

5.0

I have used several ecommerce platforms and by far, Shopify was the easiest to use and the most powerful.

Pros

Shopify is rock solid. It is very easy to use and the apps are amazing. You can quickly customize the functionality of your store by adding in apps from the marketplace. The power behind this software is incredible with what you can quickly and easily accomplish by adding just a few apps.

Cons

Sometimes the cost of the apps can be a bit much. When you have several monthly charges they can add up quickly.

Review Source

VR

Verified Reviewer  
Transcriptionist  
Information Technology and Services  
Used the software for: 1-2 years

### "Shopify to scale your business to next level"

February 7, 2022

5.0

Pros

It is an excellent platform for the larger stores because it has a powerful backend inventory system that allows the owner to store as mush products as he wants.

Cons

Shopify is an excellent platform for your business apart from it can be costly as it requires several outside apps to run it smoothly.

Review Source

Carlos S.  
Ecommerce Manager  
  
Used the software for: 2+ years

### "easy to set up"

March 19, 2018

5.0

Pros

this tool shopify is very useful and very easy to use. anyone who knows how to move a mouse can create their own online store with shopify

Cons

some of the cons are that when things get complicated shopify is not a good solution for you or your business it is better to keep it simple with shopify no complex products or anything like that

Review Source

yD

yannick D.  
écrire une critique  
Alternative Medicine  
Used the software for: Less than 6 months

### "meilleur appli pour écouter vos musiques préferées"

May 9, 2022

4.0

satisfait à 70% mais doit encore améliorer la sécurité du site

Pros

elle est facile à utiliser et on peut avoir les avis sur ce que les autres pensent de nos produits en plus on peut gagner de l'argent avec cette application

Cons

la sécurité ssl est faible ce qui permet aux tiers d'avoir accés à nos données et donner la voie aux hackers

Review Source

Jason V.  
Media Designer/Account Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Best solution for your online store"

August 28, 2018

5.0

I have used other e-commerce site tools and they don't come close to how well Shopify performs. Adding themes and apps to increase sales is super easy. It also does the back-end analytics, shipping, and numbers very well. Running an online store can be difficult. With Shopify I feel like I am set up for the win.

Pros

I love how easy it is to add products, set shipping, add apps, and ultimately make the sale.

Cons

Sometimes it can get a little expensive when you want to implement more apps, but that seems to be more of the app developers rather than shopify itself.

Review Source

BC

Bintou C.  
Chargée RH  
Internet  
Used the software for: 1-2 years

### "Shopify "

November 4, 2022

5.0

Shopify is the tool to launch your e-store accessible anywhere in the world

Pros

I have a Dropshipping store on Shopify that brings me more customers today. Shopify is a good e-commerce software that I highly recommend

Cons

It's a good software without any problem everything is normal

Review Source

JF

Jordan F.  
Technical Manager  
Retail  
Used the software for: 2+ years

### "Moved to Shopify, never looked back"

March 27, 2019

5.0

Great customer service, and tons of help available on discussion boards and Shopify University. There hasn't been an issue with our site that has gone unsolved.

Pros

Coming from Magento, the Shopify User Interface was immediately a step in the right direction. It's intuitiveness and ease of learning is second to none. Shopify's Liquid language and incredible repository of knowledge makes entry-level coding and customizing a breeze.

Cons

While Shopify is certainly powerful right out of the box, it doesn't take long to discover some specific needs that aren't provided, that require third party apps to achieve. While the app store is chock full of great apps, most of them aren't very cheap, and require a monthly subscription, which adds to the Shopify bill.

Review Source

SK

Sophia K.  
Sustainability Ambassador  
Higher Education  
Used the software for: 1-2 years

### "Easy for beginners "

May 23, 2022

5.0

Great for use for business purchases. Many large companies such as Amazon can be paired with it.

Pros

Very easy to see when and where products ship from and to, with updates along the way

Cons

Sometimes there are issues with mobile app notifications and tracking updates, however this is usually fixed my refreshing the app

Review Source

VR

Verified Reviewer  
Sales Manager  
Retail  
Used the software for: 2+ years

### "Perfect for an up and coming brand or business"

September 6, 2018

5.0

This is a great product especially for the price.

Pros

I loved how easy it was to upload product images and information. It makes it easy to get your items live and ready to sell fast.

Cons

It is a great template but if you are looking for something customizable, you are going to have to go with a website where you can fully design the look and feel.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.