# Page 78 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 78 - Is Shopify the right eCommerce solution for you? Explore 6672 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/83891/Shopify/reviews --- Shopify 4.5 (6672) [View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 8th, 2026 # Page 78 - Reviews of Shopify ## Showing most helpful reviews Showing 1926-1950 of 6672 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Web Specialist Information Technology and Services Used the software for: 2+ years ### "Very good point of sale system, very popular" November 5, 2018 4.0 Pros What I like about Shopify is that it combines e-commerce analytics and a dashboard with its own webpage design engine Cons Functionality is somewhat limited when using the dashboard from a mobile device versus from a desktop or laptop computer Review Source TV Timmy V. CO founder Pharmaceuticals Used the software for: 2+ years ### "Still keeping up the good work and the best platform out there for your business" September 29, 2020 5.0 It helped us a lot with our startup to learn how Get started so i have nothing negative to say about this platform to be honest. Pros Easy to use and understandble. A lot of extra features and functions. Would recommend it for your startup Cons They are not difficult to use and its easy to see a overview of your progress and also how to improve your results. Reason for choosing Shopify Good reputation so we tried it out. :) Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Better terms, easy to build your website, better reviews. Review Source VR Verified Reviewer CEO Entertainment Used the software for: 6-12 months ### "Shopify Review" June 3, 2021 5.0 I have been using Shopify for over 6 months and love this product. Pros Everything about this product and it's features are very helpful to my business and real easy for daily use. Cons At first it tend to be a real headache and a confusing product but once you get the hang of it, it's smooth running. Review Source AS Althea S. Dental hygienist Hospital & Health Care Used the software for: I used a free trial ### "The most difficult of all" December 2, 2021 1.0 Pros I appreciated the presence of many promotions, but anyway the lanch promotions for strict moments and often you’re not able to agree. Ok for the customer care, i asked few times and get regular help. But you need to be some kind of a NASA- engineer to understsnd how difficult is to approach on. i Left it before finish my free trial. Very heavy graphic and design, a kind of boring, so sorry about that Cons As i wrote before, they often offer promotional prices , plus customer care is available and helper Review Source Lorenzo B. Sales and Marketing Strategist Marketing and Advertising Used the software for: 6-12 months ### "Si può fare di più" May 6, 2022 3.0 Considerata come soluzione full stack per mettere su in poco tempo un sito e gestirlo da solo, sicuramente Shopify ha il suo perché. A mio modesto avviso paga molto la personalizzazione confronto a Wordpress, così come l'integrazioni a sistemi esterni. Come sistema entry level va molto bene, soprattutto per chi si accontenta di poco e vuole vendere da subito Pros Soluzione unica per tutti gli aspetti di un sito Cons Più difficile da usare confronto a wordpress e costoso nel tempo Review Source VR Verified Reviewer Associate Therapist Mental Health Care Used the software for: 2+ years ### "A Fast, Convenient, and Simple way to sell products" April 15, 2020 4.0 I have had used Shopify to make several purchases for various products and have not had any issues thus far. Fast, simple, and convenient. Pros I have experienced Shopify when making several purchases online, whether that be for makeup, self-care products, and/or food. It is fast, convenient and very simple to use. It makes online shopping a breeze, and because it's so user friendly, many online merchants use it to sell their merchandise. Cons An issue that I have not experiences myself, but have heard others complain about is if you happen to make a purchase through Shopify when there is a lot of internet traffic on that site, it can freeze or shut down, making it impossible to complete the purchase. I have not heard of anyone losing money or not being able to get a refund, so I don't think that is a problem. But be sure to only buy products that are not currently in demand, their servers may not be able to provide products to too many customers at once. Review Source KC Kortni C. CEO Retail Used the software for: 2+ years ### "Easy to Use" October 30, 2023 5.0 I have had a great overall experience with Shopify as it is easy to use and navigate. The customer service was incredible as well Pros I liked how easy the website is to make for yourself + how easy it is to use/edit. Cons The only thing that I wish was a little better for Shopify is the cost to keep the website running Review Source nM ntsatsi M. Grapghic designer Graphic Design Used the software for: 1-2 years ### "Better ways at Shopify" June 5, 2023 4.0 Shopify it is a great app to use it just a good understanding it is needed. Pros Since I have started using Shopify things for my online business have changed for the better. The app it is easy to use and offer broad aspects for making it simple for me to explore features and customised themes .The Shopify app it has a great favor for e-commerce and the service it is so friendly for me and customers. Cons it is just that sometimes to deal with Shopify app its immense and fees are so high Review Source SZ Sireen Z. Owner Apparel & Fashion Used the software for: 2+ years ### "Shopify" November 17, 2021 5.0 Pros Easy to use, great resources to help. Amazing customer service. Very user friendly. Cons Some features are missing and some basic add ons and apps require purchase Review Source SD Siyanda D. Freelance Outsourcing/Offshoring Used the software for: 6-12 months ### "Everyone can now own a shop" May 19, 2022 5.0 other than pricing its great Pros Establish a shop with no capitalc, employ your sales skills Cons very expensive and the add on are expensive too Review Source SP Santosh P. Head of Search Marketing Marketing and Advertising Used the software for: 1-2 years ### "Looking forward to Shopify 2.0" February 16, 2022 4.0 Hoping that with the new Shopify 2.0 being released, many of the above challenges will be mitigated! Pros We have many clients using Shopify and the ease of deplyment and how quickly a store can be up and running is unparalleled. Also, Shopify works really well with Google Shopping Ads and setting up the product feed for Google Merchant Centre is relatively straight forward which is a Digital Marketer's delight. Cons As an SEO, the endless 'collections' URLs that shopify creates is a bit of a challenge to manage. Also, with the current Shopify version, having content rich category and brand pages is a challenge as well. Shopify atill doesn't play well with GA4 which is not ideal. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Review Source VR Verified Reviewer Marketer Writing and Editing Used the software for: I used a free trial ### "Shopify - Not as Easy as it Looks" January 14, 2022 5.0 Pros I really enjoy the fact that Shopify offers the 14 day free trial. I think this is most important because it allows the individual to experience the product without having to pay. It is very hard to get a feel for something without interacting with it and Shopify makes sure you get the feel of things before they ask you to commit to purchasing a plan. Cons I truly find Shopify to be harder than they make it out to be in the tutorials. The concept overall is simple and easy enough but I think that for someone who is new to eCommerce, it takes a lot of learning and technological knowledge that not everyone comes with. Review Source VR Verified Reviewer Cachiere Retail Used the software for: 1-2 years ### "An all-in-one platform for e-commerce" March 27, 2022 5.0 Pros The greatest feature of Shopify is that it's very easy to use. Cons Shopify can be limiting at times with its simplistic user interface. Review Source mH marissa H. owner Retail Used the software for: 1-2 years ### "Shopify review" January 16, 2024 5.0 Pros easy to import products and drop shipping. Cons you dont get any traffic with free trial Review Source MB Malka B. Manager Retail Used the software for: 6-12 months ### "Wonderful Software " June 7, 2022 5.0 Pros Works great on my new website. I only put it up a few weeks ago and I'm already seeing an increase in the number of reviews on my products in Google searches. Excellent for search engine optimization and organic traffic generation. Cons Sometimes the software stops working but after restarts it again performs well. Review Source NH Naz H. Head of Marketing Food & Beverages Used the software for: 2+ years ### "Not the best out there, but relatively easy to set up" March 4, 2022 3.0 Pros Easy to set up and use on a day to day basis. Good community of users. Cons Missing many essential features you'd expect in a "fully-fledged" e-commerce platform. This forces you to use third parties. Review Source AR Anoop R. CTO Computer Software Used the software for: I used a free trial ### "Final I got a better solution for my store " August 28, 2021 5.0 Great and wonderful. Client happy so we are happy Pros I was planing to open a small e-commerce website for my client. As the budget was low so first I try woo- commerce a WordPress plugin for creating a online store. I was also looking for a better design for my client website . I searched my theme on themeforest but client was not happy. Finally I create a free trial account with shopify and create a sample website for client. Client approve the website In first look. Admin interface is very easy. Very easy to create a product and publish. Cons Not found any issue with shopify. But I found that small -small exention ( add-on) are not free. Some time you need to pay monthly even for a small logo showcase. Review Source VR Verified Reviewer Self-employed Retail Used the software for: 2+ years ### "Not for people on a budget!!!!👎🏿" April 18, 2019 5.0 Great for e-commerce. Bad for people on a budget. Pros So when I started out I was excited. Shopify is great when it comes to themes and setting up your store is really simple, even if you have no idea what you're doing. There are dozens of free applications you could use to enhance your store, and it has lots of themes you can use. Cons Pay, pay, pay. You have a 14-day trial after that you have to pay to upkeep your shop. If you want better applications you have to pay for them. If you want your store to strive you need to pay for ads. Shopify drains your cash, so if you're using it make sure you're not shy spending your coin!!! 😉 Review Source TW Trevor W. Marketing & Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Great Storefront and Reporting!" December 3, 2019 4.0 Overall, Shopify has been a huge PLUS for our organization in the sales, income, and reporting we need to continue thriving as a business. Pros Shopify has created a clean and simple process of gathering information about our website traffic. From the number of visitors we receive to the number of orders and income we get each day, Shopify gives excellent reporting and data for our organization. We are thankful that we made the switch to Shopify! Cons There are a number of functions that are outsourced to third-party apps that cost us more money. Most website builders/storefronts are that way, but Shopify apps can be spendy each month if they stack up. Review Source DD Dacia D. Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easiest Software for Tracking Shipping" March 29, 2022 3.0 I don't have any issues with Shopify. It was a free app that I downloaded during the Christmas season. It has been beneficial to see orders as they are being shipped. Pros I really appreciate how my orders are funneled into the app. The ease of opening it and seeing real time updates eases my stress when I am waiting for something important. Cons The Amazon orders don't automatically update in the Shopify app. I do most of my buying through Amazon, so its a pain that it doesn't plug in effortlessly like other shopping apps (i.e. SHEIN). Review Source MG Mukisa G. operations Arts and Crafts Used the software for: 6-12 months ### "best online shopping store" January 17, 2024 4.0 Pros it saves time and one can easily do there sales on it Cons requires some time for one to start making profits Review Source Larry W. Social Producer Marketing and Advertising Used the software for: 2+ years ### "Ecommerce Made Easy!" September 22, 2020 5.0 Over all Shopify has been the cat's meow! We can have anyone within our organization help run reports, add products, check inventory, etc. It's so easy to use it's silly. Pros Shopify was very easy to setup and get going with an online store. You can literally be selling items on the internet within an hour. That's probably the largest bonus of using Shopify vs other CMS options out there. Cons With Shopify being such a large organization and platform there can be some site slowness if your store and others are busy. This is a caveat of using a shared system like this but it can be worth it depending on the benefits. Review Source AB ARISLEIDY B. sales Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing platform" April 22, 2021 5.0 We are in the vitamin and supplement business. This software, help us assist customer faster and we are able to find an order with out the order number, just with basic info. Pros What I like the most about this platform, is that we are able to merged any information from Shopify to another platform (Gorgias, aircall). This make our life more easy. We are able to find all the customer information with one click. Cons I love everything about this software so far. I being using it for the past couple years and I did not have any trouble or inconvenience. Reason for choosing Shopify I did not have the chance to try an alternative product, we are happy where we are right now Review Source aK abhishek K. user Architecture & Planning Used the software for: 1-2 years ### "Shopify is a well known web based business stage that assists you with building your own web-based s" April 15, 2022 4.0 Shopify has less implicit elements than different stages, so you'll have to utilize applications to help the usefulness of your store truly. Pros North of 4,000 applications accessible Shopify has a unimaginable library of applications and outsider augmentations to assist you with raising your store to a higher level. Cons Shopify has less implicit elements than different stages, so you'll have to utilize applications to help the usefulness of your store truly. Review Source MA MICHAEL A. Owner Sporting Goods Used the software for: 2+ years ### "Awesome software!" October 2, 2020 5.0 Pros I love the simplicity Shopify gives me. Thank you for allowing me to scale my ecomm business so seamlessly! Cons I do not like the percentage taken off of each sale in addition to the monthly subscription fees. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Cost and easy of use. 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