# Page 81 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 81 - Is Shopify the right eCommerce solution for you? Explore 6672 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/83891/Shopify/reviews --- Shopify 4.5 (6672) [View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 8th, 2026 # Page 81 - Reviews of Shopify ## Showing most helpful reviews Showing 2001-2025 of 6672 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Channel H. Business Owner Retail Used the software for: 2+ years ### "Great for any business owner who needs an online presence " August 21, 2019 4.0 I wouldn't be able to run my business without shopify Pros It has build in payment processing and free themes you can use. The customer service people are helpful and there are safe and reliable Cons They can be a little expensive when it comes to the apps. I do wish they had to option to have multiple automatic discounts running at the same time. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Shopify Shopify has much more functionality and the price was affordable Review Source SJ Sarah J. Business owner Cosmetics Used the software for: 6-12 months ### "Frustrating " June 3, 2021 3.0 I will continue to use for a few more months to see if it's worth the money but I may switch to wix which I heard is a little more simple to understand and personalization is easy. Pros I wish I could skip this because the pros are little to none. If anything, once you figure it out, your website will have a polished and professional looking face which is really important to me. Cons IT IS SO HARD TO NAVIGATE THIS APP AND WEBSITE. I hate that I have to pay for templates that look so basic. And the templates that are free are so boxy and even more basic. Trying to personalize this website took me 4 days of on and off because it's not user friendly and written in simple terms for the unexperienced to understand. And customer support is no help at all. Review Source AS Arel S. Director Information Technology and Services Used the software for: 1-2 years ### "Quick eCommerce setup with plenty of third party integrations" August 25, 2022 5.0 Pros Very easy and fast to set up. Interface is very intuitive, it offers cloud services and customer support is very good as well. You can have a solid eCommerce website running in a few days. Cons When working with product suscriptions, still there are some limitations, you cannot integrate any payment platform, there are some restrictions on eligibility for product suscriptions. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Shopify It fitted best for our client requirements and structure. Review Source KO Kazeem O. CEO Consumer Services Used the software for: 2+ years ### "Good user experience" January 30, 2022 5.0 Its a good experience ans i derive joy in the ease at which i can upload my products Pros the various plugins you can use with it, the ease at which you can upload desription of your products Cons This software should make it more easy for the user to find trending niche Reason for choosing Shopify there seems to be more worth for the money paid and the reputation plays a very good role Review Source Sergio A. Ecommerce Certified Specialist Marketing and Advertising Used the software for: 2+ years ### "Building E-commerce Websites Is The New Piece of Cakes Thanks To Shopify!" March 21, 2022 5.0 Pros Friendly interface Enough functionalities to build a branded e-commerce store, even with the starter plan for 29$/month You can find any plugin for free in the Shopify App store to get your webstore up and running. Cons Pricing plans are not flexible They should offer a free plan with very limited features for newbies to get familiar with the functionalities Shopify offers and build a portfolio of websites. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Review Source Andre B. System Analyst Apparel & Fashion Used the software for: 6-12 months ### "Shopify and our business change" December 18, 2018 4.0 Overall me and my business are really satisfied with the system. We moved from another platform in 2 month and we couldn't be more happy Pros What I most like is how easy is to setup and have your site ready. In a few days you can have you site up and running. All the APIs and apps are incredible for growing a business Cons My cons is the lack of user administration. The accounts permission are really simple and or you give full access to a user or no access at all. I know that they are working to improve this, but now it is something that I least like Review Source FK Fouad K. Civil engineer Architecture & Planning Used the software for: 1-2 years ### "Shopify for drop shipping " March 18, 2022 5.0 Some tamplates helps me to manage the stor and I make some shells but I find no profit in the end. Pros To use Shopify for the drop shipping it's very good, I find it easy to link suppliers with the store and the companies of shipping Cons The price is very high of the software, I make orders with 90$ my profits is just 14USD Review Source aC andrew C. Minion Entertainment Used the software for: 1-2 years ### "Minion " December 7, 2021 5.0 Pros Easy to use and to get around on site and customer support always helpful Cons Better price if Gide with more ways to pick and choose Review Source Kerri R. K. Photographer Photography Used the software for: 6-12 months ### "Nice UX, would love more analytics and support on the site " January 8, 2019 5.0 I think Shopify works great for small brick and mortar businesses or online businesses that want to put the initial legwork in and are not significantly investing their time in other online selling platforms. Pros Shopify has great features and is super easy to use. It offers everything you need to get your online storefront up and running quickly, and I loved the design and look of my online shop. Cons It would be nice to have expanded analytics and better overall support for sellers. As a long time Etsy user who is indexed by Google I found my web traffic even after ads and promotions and a lot of extra work and time to be dismal and had to close up shop. I would love to break from my Etsy shop and have my own site but at this time I am sticking with what works and what brings me money each month, and I had to stop throwing monthly payments at a service that wasn't brining in sales and created more busy work for me promoting a second platform. Review Source MM Michael M. Owner Wholesale Used the software for: 2+ years ### "Excellent for easy web-hosting" August 31, 2021 5.0 I needed a platform to host my site that would be relatively cheap month-to-month. Shopify exceeds my expectations as I only spend $29 a month. I also like that you can enable 3rd-party apps to add features to your site that wouldn't be present on the template you're using. Pros I've started numerous sites with Shopify and it's very quick to set-up. I also like how plans start at just $29 a month. Cons The templates cost a lot and the free ones look subpar in my opinion. I also wish the chat feature would be a little quicker to reach an agent. Review Source ML Maxime L. Promotion Entertainment Used the software for: 1-2 years ### "Shopify is essential for every business" February 5, 2024 5.0 Pros it's user friendly and people don't need to think when using it! It's well done Cons Always need to have third party app and there are some interferances sometimes with the website which is problematic Review Source JB Jacqui B. Director of Operations Retail Used the software for: 2+ years ### "Success with Shopify" March 18, 2022 5.0 Pros This software is extremely cost effective for the value it offers. It allowed us to begin and grow our e-commerce business. This was critical for us particularly during COVID-19 restrictions. Cons The lack of integration with our point-of-sale system created/creates excess work capturing the sale on Shopify and also ringing it through the POS to record the sale. Review Source AK Ayan K. E-commerce Entrepreneur Retail Used the software for: Less than 6 months ### "Best for dropshipping" September 26, 2023 5.0 Noteworthy internet business offices. The most ideal decision to assemble an internet based store. Pros Shopify gives a simple to utilize stage to figuring out your site and takes unique consideration of your industry, thing, and buyer personas. They offer free, versatile configurations that license you to prepare in a very short period of time. Their client administration bunch was open to answer requests consistently, and they have a lot of resources for help with exploring any issues. They in like manner have a ton of module features to help with fostering your business, and I really loved all of the electronic diversion module stages, for instance, IG and FB where a client can organize things from those stages. Cons The pricing for new comers could be better, even with the free trial, and plus a great deal of stores require over 30 days to do the principal deal, it could have a superior arrangement for who's beginning Review Source Jenna F. Assistant to Executive Team Apparel & Fashion Used the software for: 2+ years ### "Shopify Review" January 22, 2019 4.0 Pros The site is very easy to navigate and it is organized in a clean simple manner Cons Trying to customize invoices and packing slips was frustrating as you cant really do it yourself unless you know how to code Review Source JG Jeff G. Founder Marketing and Advertising Used the software for: 2+ years ### "Shopify is great for small to mid-market " November 16, 2021 5.0 Love Shopify overall. Love building stores on this platform. Its easy to use and can help you grow your business fast. Pros Love Shopify for getting clients into the ecommerce world fast. Its great to test your proof of concept and find product-market fit. Love the App Store! Cons Wish it was more flexible for complex stores. Once you start growing it can become a pain to manage so many apps. Review Source VR Verified Reviewer Director of Operations Information Technology and Services Used the software for: 1-2 years ### "Used Shopify to build a company swag store" February 1, 2018 5.0 Pros We built an internal company swag store with Shopify to reward our employees in a fun and positive way. In this sense, the platform has been extremely customizable - allowing us to add any product that we want, distribute "swag dollars" and gift certificates. We can also accept cash payment from employees for items they want. We got this idea from another company we saw using Shopify in the same way, and it saved us time rather than building it from scratch. There are a lot of fancy features and beautiful storefront templates you can choose from. We intentionally kept ours simple as this was an internal use case. Cons This product isn't designed for our use case, so it can be hard to structure what we want (almost giving employees an "account" of sorts that they can draw on for their swag, having dollars automatically load and notify them at their anniversary - essentially a lot we could do to automate the rewards process). The cost to implement this solution for a product that didn't truly match our use case resulted in less value for us. Review Source VR Verified Reviewer Finance Consumer Electronics Used the software for: 2+ years ### "Shopify for those looking to start an online store" July 23, 2019 5.0 Pros If you are looking to start an online store without the help of a developer and you are just looking for a plug and play solution, then Shopify is the way to go. With no programming or website knowledge, I had my website up and running within a day with all payment gateways integrated and links to social media accounts. A real Godsend. On top of this you have a 14 day trial period to decide if this software is for you. Cons Sometimes batch uploads of products get stuck and the ystem does not notify you. Support is however very helpful with this. Review Source LS LaNecia S. Sped Teacher Aide E-Learning Used the software for: 2+ years ### "Great App!" February 18, 2022 5.0 Great experience overall with this app. I've never had a bad experience with Shopify for the many years I've used it. Pros Shopify is so easy to use especially when your information is already saved. I like that you can type your email in and instantly all the information you previously saved pops up. Also, getting your way around the app is so easy. You don't have to go looking for anything or become super anxious because you don't know how to use the app. Cons I do not have a con with this app honestly. Review Source VR Verified Reviewer Project Manager Consumer Goods Used the software for: 1-2 years ### "So easy to use!" November 19, 2018 5.0 Pros I love how easy Shopify is to use! The full setup took less than a day and we were up and running. There were a few times I had some questions and did customer service chat, and they were absolutely amazing. Super friendly and available until all my questions were answered. Cons We've been using Shopify for over a year and haven't found any issues with it yet! Review Source NM Nikki M. Owner Financial Services Used the software for: 6-12 months ### "Drop Shipping" October 13, 2022 2.0 My over all experience was not good. I ended up paying for the platform for a few months before deciding not to use Shopify due to lack of support. Pros I liked that I could open a drop shipping store. Cons It was very hard to figure out and no assistance. There is a link to hire a Shopify expert, but no one wanted to let me pay them to answer some questions I had. All the experts wanted to run my store for me and I was not interested in someone running my store and I still be clueless as to what is going on. Review Source RK Robert K. Freelancer Computer Software Used the software for: 6-12 months ### "Shopify Review " May 17, 2022 5.0 Overall: Shopify is one of the best systems for small and medium enterprises' eCommerce applications. It manages the shipping of products to customers across various commercial centers. I recommend the system to all potential users. Pros Pros: Shopify facilitates selling across various channels which incorporate Facebook, Instagram, eBay and Amazon. Shopify's website has an app store that enables users to integrate various tools into their own website. The system is easy to set up and use. Customer support is good. The system has great applications that will enable the business to be scaled up when the need arises. Cons Cons: The price for the system is on the higher side. As much as the system is user-friendly, users still lack a proper explanation of the use of each feature. The exchange expenses and extra applications increase the monthly cost of doing business. Review Source Giorgi G. Used the software for: 2+ years ### "It's totally worth to use it even if you are not experienced with e-commerce." November 8, 2016 5.0 I have worked with the Shopify not only as the Shopify store owner, but i have been also consulting people who were having the stores and got quite a lot of experience while having the connection with this e-commerce platforms. First of all, I'd say that there is no "Best" platform our there as it all goes down to the personal expectation and demands from the system. As for me, Shopify has been a right platform for several projects that didn't succeed on another e-commerce platforms. Pros Speed of system and Security; All the necessary features for the e-store to function properly. Integrated payments and easy to integrate analytics. Great customer support. Cons Pricing. It might slightly be lower Review Source Tammy T. Project manager Cosmetics Used the software for: 1-2 years ### "Great for fulfilling orders" October 22, 2019 5.0 Perfect for my fulfilling needs. It is a great asset when trying to manage orders. Pros Ability to set filters, I love how easy the order page is. Everything within Shopify flows and is aesthetically pleasing. Cons I’ve been using this for a little over a year with no complaints! It’s user friendly. Occasionally, I find the system to have a bit of lag time but nothing too drastic. Review Source KA Kemal A. Customer Support Consumer Services Used the software for: 2+ years ### "The best e-commerce platform out there!" May 11, 2021 5.0 I've been using this as a customer support for 2+ years and it helps a lot. Making, editing, canceling orders could be done easily and the options to integrate it to many helpdesks is a great plus! Pros 1\. Great platform for e-commerce and online stores. Easily add and edit products, SKU, and managing stocks. 2. Could be integrated to multiple help desks, making the jobs for customer support easier. 3. Easy statistical reading. 4. Many applications can be added to add more features depends on the business. Cons Sometimes integrations could be tricky with some app. It could be not compatible 100%, hence an error in order could occur. Review Source LD Lindsey D. Manager Retail Used the software for: Less than 6 months ### "User-friendly e-commerce solution" June 4, 2020 5.0 Shopify allowed us to easily incorporate e-commerce into our offerings. Pros Shopify is a fantastic platform for a small retail boutique like ours that needed to quickly adapt to the changing shopping culture due to the pandemic. Within a matter of days, we were able to import items into our online store so that we could start offering an e-commerce option for our customers. We were delighted about the ease of use, especially on the customer-facing side. We only need the basic tier of Shopify's tier options, which makes it extremely affordable for us. We highly recommend Shopify! Cons The learning curve can be quite steep if you're trying to import products into Shopify using the CSV upload process. The spreadsheet itself requires very specific things in order to import the products correctly. However, Shopify has a lot of great help articles that go through the spreadsheet needs line by line. It took some time to learn, but after that, creating the spreadsheets and importing the products is a breeze. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Shopify Shopify is way more user friendly and affordable. Review Source Similar Products Featured