# Page 99 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 99 - Is Shopify the right eCommerce solution for you? Explore 6686 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83891/Shopify/reviews

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Shopify

4.5 (6686)

[View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/)

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Last updated April 21st, 2026

# Page 99 - Reviews of Shopify

## Showing most helpful reviews

Showing 2451-2475 of 6686 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Malisha S.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "My own shop"

October 17, 2022

5.0

Shopify is the best platform to open your online store and start making sales

Pros

The best shop by far, sell your products with this app based web program. The greatest tool for any ecommerce website.

Cons

Pricing is way too high, the overall quality is great.

Review Source

JI

Joyce I.  
Human Resources Officer  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Shopify has some shortcomings but it is the best I have ever used"

May 12, 2022

5.0

I love shopify themes. They’re very well professionally designed and detailed with great features. A little pricey though.

Pros

Shopify is the most straightforward platform to use. it has a clean interface and provides a generally good user experience. It is easy to use and fast.

Cons

The payment charges and transactions fees are slightly higher than other e-commerce platforms

Switched from

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)

I hated the graphics. Not professional

Review Source

SL

Stephanie L.  
Customer Experience Manager  
Retail  
Used the software for: 2+ years

### "Great for Small Businesses, Hard to Scale"

February 15, 2019

3.0

Pros

I think it's a pretty simple software, but it can be glitchy at times. Overall it's simple.

Cons

The outages. It's frustrating from a customer standpoint and we have a bunch of different Shopify's that don't link up easily, but we're fixing that by going multilocation. I really dislike some of the recent updates, like changing the returns process to be a whole separate page. The Fraud Filter App updates aren't as easy to use.

Review Source

AO

Anna O.  
Artist  
Animation  
Used the software for: 6-12 months

### "Great"

May 26, 2022

5.0

My overall experience is positive and I highly reccomend this platform to anyone who wants to sell their products.

Pros

When I opened ecommerde shop I didn't have an experience in this area. Shopify made my life easy by guiding me step by step through the process of setting my shop up.

Cons

There is no bad word I can say about this platform.

Review Source

SA

Steve A.  
Knowledge Engineer  
Computer Software  
Used the software for: 2+ years

### "Best ecommerce solution I've ever used"

April 25, 2022

5.0

Overall I've had a great experience using Shopify and it's my number 1 recommendation for an ecommerce platform.

Pros

What stands out to me is there well built and documented API. It's intuitive and easy to use, making it easy to integrate with other software. The backend data can easily be accessed from the admin site itself or with a program like Postman. They also have lots of 3rd party plugins to extend and enhance it's functionality.

Cons

Just little things here and there, like our testing account giving annoying errors after we reached a limit of test orders.

Review Source

OM

Oren M.  
CEO  
Retail  
Used the software for: 2+ years

### "Amazing Platform for eCommerce"

August 8, 2022

5.0

Pros

Very easy to use and setup. For most things found extra apps so no real need for developer

Cons

A lot of basic features require third party apps and not built in.

Review Source

Iliana D.  
Co-Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "I recommend Shopify to all my e-comm clients"

September 19, 2018

5.0

I highly recommend it to all my e-commerce clients, almost all of them have had great returns and integration with ebay, amazon and google shopping are fantastic. I get great conversions whenever i setup a campaign like this.

Pros

Great e-commerce templates, with great site security and checkout pages that are easy to design.

Cons

It can be a little hard to use if you don't know how to navigate, but they've been upgrading the tool constantly.

Review Source

ST

Shuntel T.  
Finance Manager  
Financial Services  
Used the software for: 6-12 months

### "One of the best ecommerce platforms out there."

May 1, 2022

5.0

Pros

Shopify was a first choice with our online business and theres so many reasons why and im going to name just a few. The customer service is superb. They walk you step-by step of building out your site page and adding products. Some features are done for you also. The ease of use is a big thing for us as well and they've exceeded the bar there. They also have predone web templates which is amazing also. 10/10 overrall score.

Cons

We'd change nothing about shopify, it is great just as it already is .

Review Source

Ghanshyam G.  
Engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Review for Shopify"

October 31, 2020

4.0

Pros

Shopify interface is pretty user friendly,easy to use and perfectly made for non technical users also.Even we can make professional store without any coding. Numerous themes are available in free and we can get wide range of premium themes also.It has built in email marketing feature which helps to send mail in cheaper rate.We can do drop-shipping business where it performs tax calculation automatically.

Cons

We get only 3 options per product and if we need more we had to buy extension for custom fields. Shopify payment is not available worldwide and we had to pay extra money while using third party payment gateway system.Real time carrier shipping is available in expensive plans only.

Review Source

VR

Verified Reviewer  
Co-Founder  
  
Used the software for: 1-2 years

### "Shopify is the greatest thing since Wordpress!"

June 21, 2018

5.0

Your only choice in e-commerce software!

Pros

Shopify is a crazy good product for e-commerce stores. It is super simple to sign up and start selling. The app marketplace (I think that's what it is called) has an incredible amount of add on's that can enhance your store. Out of the box though, Shopify provides everything to get started. I compare Shopify to Wordpress, it's in the same realm, although different markets. If you are thinking about starting an e-commerce site, Shopify is where you should start!

Cons

It's truly a great product and therefore finding a con is pretty hard. I would say the marketplace to sell your store (can't remember the name) could be improved. Because of the way it is setup, you end up with a ton of generic replies and it becomes a waste of time responding to them all. However, this is such a small part of the overall experience that it's not a big deal.

Review Source

AA

Adebimpe A.  
freelancer  
Information Technology and Services  
Used the software for: I used a free trial

### "shopify holds the ace."

February 12, 2022

5.0

It is the best e-commerce platform I will choose any day.

Pros

All Shopify accounts provide the basic ecommerce features you can possibly imagine, such as the ability to create several products catalogs without restriction, process credit card payments, sell gift cards, apply discount codes to sales, and use a variety of third party apps. its one of the best ecommerce I know.

Cons

New users might find the interface initially intimidating.

Review Source

JS

Jamie S.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Start your shop with Shopify!"

January 25, 2022

5.0

Overall experience has been great' good customer support, easy to use website and navigation, and a great way to get your products out there for sale.

Pros

It's easy to use. Literally. I'm a novice at online shops, and I had a very easy time navigating the site and getting started.

Cons

The only con is that it is subscription based. While we all know you do have to pay to get great service, it is hard for small business owners to get started, so it would be nice to see programs for a starter businesses or something.

Alternatives considered

[Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)

Reason for choosing Shopify

It was recommended by a friend.

Review Source

DR

Dustin R.  
Owner  
Retail  
Used the software for: 2+ years

### "Shopify is the ANSWER"

February 5, 2019

5.0

I've been using Shopify since launching my online business in 2013 and have never even considered looking for a hosting solution elsewhere. The platform just works, plain and simple. Big time Shopify fan and plan on being with them for the long haul

Pros

Shopify is extremely easy to use, reliable uptime and offers fantastic support

Cons

Very few drawbacks to the platform. If I had to knitpick, and offer up something, I suppose I would like to see them offer more free design templates

Review Source

VR

Verified Reviewer  
Market Planning Manager  
Retail  
Used the software for: Less than 6 months

### "Great platform to build an e-commerce website"

April 24, 2022

5.0

Great tool and highly recommended for anyone planning to start their e-commerce journey without the need for IT specialists.

Pros

I love Shopify in that it allowed me to build a top quality professional e-commerce website and provided me with all the tools needed to make it go live. Moreover, they have a great customer service team that have been very helpful.

Cons

My only issue with Shopify was that being a non US citizen I needed a special permission from the tax team to allow me to sell via their checkout tool; it took the tax team around 3 months to contact me to review my case which affected my sales!

Review Source

TN

Thao N.  
Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best tool for e-commerce website"

July 15, 2021

5.0

Pros

Easy to use, many useful plug-in and the support team is super friendly and supportive. You don't need to take courses & make a fortune to build a good website, with all the supports for your business

Cons

The fees is more expensive than other CMS, and also the fees for payout is also expensive outside of US

Review Source

VR

Verified Reviewer  
Marketing manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Its for everyone"

April 19, 2021

5.0

No complains, I managed to save time and focus on my business rather than dealing with my website.

Pros

I like Shopify's interface and site creation. Its easy to use for a guy with 0 coding experience. Shifting from woo has been a good decision. My online store editing and creation is much more easier now. I love it.

Cons

They are quite costly. If i started with shopify i might have saved time but my business would be not beneficial for a long time. Itt is good for bigger stores and owners who values their time over costs.

Review Source

VR

Verified Reviewer  
Consultant  
Human Resources  
Used the software for: 1-2 years

### "Expensive but useful tool to manage your ecommerce website"

August 26, 2021

4.0

Pros

The additional apps available for you to install for more functionalities are tremendous. You can almost literally do whatever you can think of from a physical store to an online store.

Cons

It is significantly more expensive than other competing tools out there. You can also easily spend more money than you expected buying additional apps for your store.

Review Source

VR

Verified Reviewer  
Customer Service  
Automotive  
Used the software for: 1-2 years

### "It is a good tool but quite costly"

August 24, 2022

3.0

Overall, it is great tool but quite costly. We need good sales to be profitable

Pros

It is a great tool to support your e-commerce, but the cost is quite high. You need certain sells to cover the cost of using the platform

Cons

High cost, especially for new e-commerce shop. Almost every extra-function have ex-tra cost as well.

Review Source

Armando R.  
Central VT  
Media Production  
Used the software for: 2+ years

### "Reccomended for simple e-commerce websites"

January 11, 2019

4.0

As a web designer i'm many times asked for a solution to design an e-commerce website. In many cases, i recommend and customize Shopify. It's a nice tool, easy to handle, even for less tech experienced people. My clients can almost be independent and manage their shop very conveniently.

Pros

I like the way Shopify simplifies the process of creating an e-commerce website. Many tools and 3rd party integrations available. Affordable price

Cons

Some design solutions are not so straight forward.

Review Source

Megan G.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "A great platform for ecommerce, and blogging is improving!"

August 10, 2019

5.0

Overall, I like Shopify. I think it's a great alternative to WordPress and in many ways, is more user-friendly.

Pros

I have a few eCommerce clients who use this, and it makes it so simple and efficient to sell things online. A couple of them had their blogs on WordPress and even switched that over to Shopify. It's really becoming a one-stop-shop for web design.

Cons

Because it was originally made for eCommerce, the blog isn't that enhanced. However, I've noticed improvements over the months/years, and I feel like this is something Shopify will continue improving.

Review Source

Brandy C.  
Team Coordinator  
Pharmaceuticals  
Used the software for: 6-12 months

### "Shopify"

March 14, 2019

5.0

What I like least about Shopify is sometimes there is a delay in payment Unless my customer to use PayPal

Pros

What I like most about Shopify is that it provides me a website that was simple and easy to build yet still looking professional.

Cons

What I like most about Shopify is that it provides me a website that was simple and easy to build yet still looking professional.

Review Source

EB

Emily B.  
Payroll Specialist  
Accounting  
Used the software for: 1-2 years

### "Easy to use, Hard to perfect."

December 26, 2018

4.0

Shopify overall is a great software for anyone trying to start their own online store with their own products or drop shipping but it's not a get rich quick scheme. Breaking even will require a lot of time and work.

Pros

Shopify is probably one of the easiest website builders their are available. They give you plenty of options for formatting and there is an app for any feature you can think of adding to your website. It's also not too expensive compared to the potential money that you can make through the site you made.

Cons

The tutorial for Shopify isn't clear and you will get lost on the site til you get the hand of using the software. The community is also very undesirable, there are tons of fake gurus that are advertising Shopify as the end all to passive income which is simple no true or extremely unlikely.

Review Source

DW

Donald W.  
Forklift Opperator  
Packaging and Containers  
Used the software for: 1-2 years

### "Expensive and not user friendly "

November 16, 2021

3.0

I will never use again

Pros

The free trial and that was all. That’s the truth.

Cons

The price, bandwidth, and customer service and did I mention the price

Reason for choosing Shopify

It sounded too good to be true and it was

Review Source

VR

Verified Reviewer  
Manager  
Retail  
Used the software for: 6-12 months

### "Shopify Review"

October 3, 2019

5.0

Generally extremely positive. Shopify has helped me grow a successful ecommerce store.

Pros

Shopify is by far the best ecommerce platform out there, with the best features and designed themes (including high quality free designs).

Cons

The Wordpress interface can sometimes be clunky and troublesome to create pages and link menus, however I understand that it's for the customisation features. The price might also put some people off, since there are cheaper alternatives.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Shopify

Features, easy of use, professional look.

Review Source

MF

Megan F.  
Sales Admin  
  
Used the software for: 2+ years

### "Great for small business e-commerce sales"

April 26, 2018

4.0

Pros

Customizing your online store is a lot of fun! You can make it look however you want and you can change it as often as you need. Control over pricing, shipping, products etc is a big bonus. Also, the apps that you can add make the website a lot more interesting to use.

Cons

Adding new products is not the simplest process, especially products with various color options. No real cons, though. Just needs some training.

Review Source

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