# Page 16 | Shopify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Shopify the right eCommerce solution for you? Explore 6657 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/83891/Shopify/reviews --- Shopify 4.5 (6657) [View alternatives](https://www.capterra.com/p/83891/Shopify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of Shopify ## Showing most helpful reviews Showing 376-400 of 6657 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Murat K. Consultant Medical Devices Used the software for: 6-12 months ### "Great industry standard" June 22, 2024 4.0 Pros I appreciate the seamless integration of various tools and features that enhance the overall user experience. Cons Integration with other platforms can be challenging and require an integrator's help. Review Source Chitranjan C. Student Computer Software Used the software for: I used a free trial ### "A place to make your own E-Commerce Website with ease" June 21, 2024 4.0 It was good experience when i first used it, i liked it, i maked my own website and hosted it and got a good reach. Pros Its easy to use, just select any template you like and just drag and drop and here your e-com website. Additional it has also some great features and tools that helps you on customizing your website. Even a non-coder can make their own website. Cons The pricing of shopify i found it little expensive because if you are bootstrapped you can't bear that much expenses at all. Review Source Melissa D. Founder Retail Used the software for: 2+ years ### "Long time user" May 5, 2024 5.0 As a startup, you get great bang for your buck. Do your research on apps and features before committing Pros The changes to the online editor have been amazing. Easy to create the website you envision without coding experience. The App Store is a great asset, Cons App costs can add up, not a fan of the blog page layout Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Shopify Monthly cost and ease of use made Shopify a better choice Review Source FG Finn G. Founder Marketing and Advertising Used the software for: 2+ years ### "The Scalable E0co" January 22, 2024 5.0 Shopify is robust, reliable and a true game changer in the world of ecommerce. By removing the complexities of traditional e-commerce operations like hosting, bandwidth, security and other backend processes, it democratises commerce and enable users to focus on growing the business rather than spending resources on day-to-day management. Pros Shopify makes starting and growing an ecommerce venture simple and cost-effective while providing scalability and flexibility to grow. Cons Some of the more useful reports and the option to build your own reports are limited to higher plans which can constrain data exploration. Alternatives considered [Magento BI](https://www.capterra.com/p/167535/Magento-Business-Intelligence/) Reason for choosing Shopify Price, simplicity and speed to deployment Review Source VR Verified Reviewer Sales Manager Marketing and Advertising Used the software for: 2+ years ### " I really liked my Shopify experience" April 15, 2024 4.0 A very good experience for me and I would recommend it to anyone because of its many advantages compared to its disadvantages Pros One of its advantages is that it is easy to use on a mobile phone and that it is very suitable for owners of small business projects. The prices of its plans are considered good compared to its competitors in the field. The most important advantage from my point of view is the number of visits per month due to its great popularity, which of course is reflected in sales. Cons One of its drawbacks for me is the lack of diversity in methods of payment and receiving money. The second drawback is that it does not provide a free trial for the first month for any new user without a final payment, and this is a type of motivation and support. Review Source NKS Navin Kumar S. Marketer Education Management Used the software for: 6-12 months ### "Review Of Shopify" April 8, 2024 5.0 Shopify is generally regarded as a reliable and user-friendly e-commerce platform with customization options, scalability, and a range of features. However, some users have concerns about the costs and limitations in customization. I personally found it awesome. Pros 1\. Easy to use. 2. Quick setup. 3. Payment integration. 4. App integration. 5. Scalability. Cons 1\. Monthly fees. 2. Transaction fees. 3. Limited customization. 4. Dependency on apps. 5. Data ownership. Review Source AS Arshpreet S. none Writing and Editing Used the software for: 6-12 months ### "value for money" June 19, 2024 5.0 overall my shopping experince is good with shopify i would love to shop again Pros it offers customer value for money , we can get products with great quailty at lower prices. Cons shopify has a bad customer service as it seemed to me. Review Source JEA James Edward A. Chief of Staff Retail Used the software for: I used a free trial ### "Shopify Review" June 18, 2024 5.0 Pros Amazing product to set up an ecommerce business. Cons Creating a sleek layout can be challenging and need to upgrade package to do so. Review Source SG Sujata G. Sales Rep Financial Services Used the software for: 1-2 years ### "The Best E-Commerce Website" June 19, 2024 5.0 Pros The site UI is very user friendly and the integration with other apps is impeccable. I really like the abandoned cart recovery option and shipping discounts. Cons I am not a big fan of paying the transaction fee if not using shopify payments. Review Source tG tao G. Freelancer Telecommunications Used the software for: 6-12 months ### "I like it, Really! " May 5, 2024 5.0 I like it. Getting more people to patronize your online stores requires heavy marketing. Email marketing, SMS marketing, Facebook ads, Google ads, Search Engine Optimization, popups, and more are different types of marketing. Pros Receiving payment on Shopify is no longer a problem. Shopify now has multiple payment options, which include third-party platforms. Cons No Email Hosting, I real dont like that Review Source ROHIT S. Student Hospital & Health Care Used the software for: Less than 6 months ### "Great app !" February 4, 2024 5.0 Pros The software offers intuitive usability, strong security measures, a plethora of features, a streamlined interface, and a thriving app ecosystem. Notably, the drag-and-drop feature enhances convenience, and even non-technical individuals can easily set up the store without encountering a learning curve. Furthermore, its reliability and responsive support team add to its appeal. Cons The extra transaction fees, beyond the monthly subscription, can accumulate when using multiple apps, making it pricier compared to WordPress. However, its ease of use and reliability compensate for the higher cost. Review Source LD Lorena D. Marketing Textiles Used the software for: 1-2 years ### "La mejor opción para crear tu sitio web" January 23, 2024 5.0 Es completamente intuitivo, fácil de usar y personalizar. Pros Es demasiado fácil de usar, entender y personalizar. Cons Pondría tener más temas gratis disponibles Alternatives considered [Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/) Reason for choosing Shopify Me pareció la mejor opción calidad-precio. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Me parecio que Wordpress era una opción supremamente compleja de entender, agregar, modificar, usar y personalizar. No es tan amigable su interfaz como Shopify. Review Source kH khalidi H. Marketing Digital Marketing and Advertising Used the software for: 6-12 months ### "i really liked shopify experience" April 15, 2024 4.0 My experience with Shopify has been largely positive. Its intuitive interface, extensive features, and strong support have facilitated smooth operations for my e-commerce business, contributing to its growth and success. Pros Shopify's user-friendly interface, extensive app ecosystem, robust customization options, and excellent customer support stand out as its strengths. Cons Occasional limitations in customization, transaction fees, and dependency on apps for advanced features are some drawbacks of Shopify. Review Source OM Ontiretse M. Managing Director Apparel & Fashion Used the software for: 2+ years ### "Shopify review 2023-By Softidity " October 28, 2023 5.0 My overall experience with Shopify is the best one, as it has opened new venture opportunities not for myself but for my organisation as well Pros One of the features that I love most with Shopify is the multi store option, one can open several stores for different products and track all the stores in one location Cons One thing that I find a disadvantage is the free store time, the option for opening a free store only gives you 3 days to make a sale and be able to pay for the store charge. E days is a short time frame especially for someone who is new to running an online store Reason for choosing Shopify It came with best traffic for my store and also it has a good traceable online history and presence Review Source TA Testimony A. CEO Internet Used the software for: Less than 6 months ### "Shop at Shopify" February 9, 2024 3.0 It was a splendid experience to shop with them Pros I liked the website layout and coordination and also the availability of goods they had Cons I didn't like most of the price options as they were relatively expensive Review Source CT Chrissy T. Director Retail Used the software for: 2+ years ### "Shopify is good for Retail online and offline ecommence" February 6, 2024 5.0 Overall we are happy with shopify , just think the cost maybe abit steep. every new app we add in we have extra cost , so it come up to be quite significantly Ex. Pros We move over from wix to Shopify after experiencing some difficuty navigating with eccommence. Shopify anable us to manage inventory, update and add new inventory even just using mobile phone. The flexibility cut the time on managing the site significantly. We are able to sent invoice to customer striaght away when we have live event. So very happy with that Cons you do need to engage other vendor to to change the template as is you ahve to chaneg the coding to amend templates Reason for choosing Shopify We try it and we like it. the function are all easy to use and easy to train new staff to use them too. Review Source VS Valerio S. administrador Design Used the software for: 6-12 months ### "shopify" September 12, 2023 4.0 Acho que o atendimento ao cliente é excelente e que nunca houve problemas com inatividade ou algo do tipo. Pros Tenho uma loja online para apoiar meu podcast sobre a história dos Tudor. Originalmente, montei minha loja pensando em vender leggings divertidas usando fornecedores de impressão sob demanda. E se tornou um gigante. O que é ótimo! O problema é o seguinte: muitos criadores usam Redbubble e Spreadshirt e outros lugares como esse, o que é bom, mas a diferença é que quando você faz isso, eles cuidam de todo o processo de vendas. Isso é bom se você não quiser conhecer seus clientes, mas se você estiver administrando um negócio on-line, ser capaz de capturar essas informações de vendas e obter inscrições em listas de e-mail é crucial. Você ainda pode usar fornecedores de impressão sob demanda, só que desta vez você controla todo o processo de vendas. Tudo é marcado para o seu negócio. As etiquetas nas leggings são marcadas para você. O endereço postal é a sua empresa. É todo seu. Claro, a desvantagem é que você também terá que lidar com as questões de atendimento ao cliente que normalmente iriam para o equivalente da Zazzle. Mas se você realmente deseja construir um negócio em torno de seus clientes, você deseja esse ponto de contato. E você fica com todos os lucros. Com todos os aplicativos, você pode ter uma loja que realmente expressa quem você é e permite controlar todo o processo de vendas. Cons Eu não sou um fã de como ele só está disponível em aplicativos pagos e como ele só está incluído nas opções mais caras. Claro, ter todas as opções é ótimo, mas é muito simples começar a acumular saldos altos. A certa altura, eu estava pagando cerca de US $ 100 por mês para todos os meus vários aplicativos. Ainda utilizo outros marketplaces como o Etsy porque fazer isso é diferente de abrir a própria loja e participar de uma feira de arte. Al algum tipo de tráfego é praticado Review Source RD Rabie D. designer Design Used the software for: 2+ years ### "Let Shopify Power Your E-Commerce Business" June 7, 2023 5.0 My online business has changed dramatically thanks to Shopify. Because of how simple it is to use, I was able to build a beautiful online store with themes that were completely customizable and matched my brand. The app store provides countless opportunities to expand my business and improve the features of my store. Selling is simple thanks to the integrated payment processing, and whenever I have questions, their customer support is welcoming and supportive. I can now truly succeed in the e-commerce industry thanks to Shopify Pros The fact that Shopify has made it so simple for me to use, even as a complete novice, is what I like most about using it for my e-commerce store. Everything is so simple that even a child could handle it, from customization to management and shipping fulfillment. It really is a set-and-forget situation. You can easily add your products, integrate apps that are suggested for you, and then let the apps drive. Cons Despite the fact that Shopify is a fantastic platform overall, there are a few areas where I have come across some shortcomings or features that could be improved:Cost of Add-Ons: Although Shopify's basic features are extensive, some advanced functionalities call for additional, paid integrations or apps. Although these add-ons can expand the store's functionality, they can get expensive over time, especially for small businesses with tight budgets.Transaction Fees: Shopify charges transaction fees when customers choose to use outside payment gateways rather than their own in-house Shopify Payments system. These transaction fees, though they vary depending on the pricing plan, can significantly reduce profits, especially for companies with high sales volumes or low-priced goods.Free themes are scarce: Shopify has a variety of themes available in their Theme Store, but the selection Review Source JW Jolasun W. manager Health, Wellness and Fitness Used the software for: 2+ years ### "E-cormmerce Complete Guide" September 27, 2023 5.0 100% satisfaction, it is easy to access and understand. i will love to recommend everyone to use Shopify and i assure you have a great store. Pros what i like most about it is that it as all i need to run a successful online store and it is easy to use. Cons what i think they should do is maintain their pricing structure even when the basic plans are affordable and their SEO capabilities Review Source Sabino Eduardo Q. Freelancer Graphic Design Used the software for: 1-2 years ### "Excelente plataforma para el comercio electronico" January 16, 2024 5.0 Pros estoy muy satisfecho usando Shopify para realizar comercio electrónico, la creación de una tienda es muy rápida, además cuenta con muchos complementos que maximizan las funcionalidades, con lo que ahorro mucho tiempo, mismo que enfoco en optimizar mi sistema logístico y de entrega de mis productos. Cons Shopify es sorprendente pero solo tiene una prueba de 14 días, sería interesante que contara con un plan freemium, para aquellos que buscan soluciones para digitalizar sus comercios pero no tienen mucho conocimientos de codificación Review Source VR Verified Reviewer Founder Consumer Goods Used the software for: 2+ years ### "Small Business Owner's best friend " October 25, 2023 5.0 Pros Ease of use, robust security, feature rich, clean interface, the app ecosystem.Drag and drop feature. Easy set up of the store by a non technical person. No learning curve. Reliability. The support team is also very helpful. Cons The additional transactional charges above the monthly subscription charge. When we use a bunch of apps, the subscription charges tend to pile up. Costlier as compared to Wordpress. But makes up for it in the ease of use and reliability. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Shopify Ease of use and reliability. Easy design features and robust ecosystem. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) I made the switch from WordPress WooCommerce to Shopify because I found that Shopify offers a more seamless and dedicated platform for e-commerce. It simplifies the process of setting up and managing my online store, saving me time and effort. The integrated features and ease of use and reliability on Shopify were a big draw for me. Review Source Justin J. Director Retail Used the software for: 2+ years ### "Avoid its terrible now!!!" November 14, 2023 1.0 Terrible...sad...exhausting...poor...depressing...suicidal.... Pros Ease of setting up a store without coding. Cons NO support staff anymore they cancelled phone support, then they cancelled email support, then they laid off 1000s of support staff and now its just a chat bot you have to fight to get through to speak to a human who isnt even a technician. Constant downtime if you care to look on downtime tracker, although shopify will lie and say its not true. Constant checkout issues we have days where customers cant pay by card, shopify have admitted there is issues but guess what under there terms in section 7 as pasted so basically tough, you can lose £10000s and they simply say tough in a nice way of course, apparently they dont need to provide a decent standard of service, thats news to me all conbtracts state a decent level of service must be provided! From there lying support.. General support sent your query over to my team. I wanted to reach out to you directly on this. I understand that you would like your recent support experience looked into? Firstly, it sounds like you have been doing everything that you can to get your checkout and store looked at. I am glad to hear that is now resolved and working again for you. We apologise for the drop in communications, and you are correct, you should have received a reply from our support on your tickets. While I can understand that this matter had an impact on your business, Shopify does not offer compensation for Shopify stores and downtime. Please see our \[Terms of Service\](https://www.shopify.com/legal/terms), section 7. Limitation of Liability. Which states: Shopify does not warrant that the Service will be uninterrupted, timely, secure, or error-free. We will not be able to authorize compensation on this account. Please don't hesitate to reach out if you have any queries at all. Kind regards, Holly Support Specialist | Billing & Payments So not only do they cream a high percentage off EVERY sale they also charge high monthly fees, they have no to poor help now and oh but the cracker is they recently made 25% gain in profit for the hedge funds that now own it while laying off half the staff...see a pattern here by the president Harvey Finklestein...yes thats really his name from israel. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Shopify Because many years ago it wasnt owned by greedy hedge funds who asset strip companies.... Review Source Veronica C. Dropshipping Retail Used the software for: Less than 6 months ### "My experience using Shopify as a complete Newb" May 22, 2023 4.0 My overall experience is good. I am still using the app, although I haven’t generated any income yet, I have only just started out and I haven’t created any advertisements yet nor have I totally utilized the Google Analytics. I am sure once I do these things I will start to see sales. Pros What I like most about using Shopify for my e-commerce store is that they have made it so easy for me as a complete Newbie to use. Everything from customization to management and shipping fulfillment is so easy a child could do it. I mean it’s pretty much set-and-forget. You can add your products with ease, integrate apps that are recommended for you and then let the apps take the wheel for you. Cons What I like least about Shopify is that it can be a little overwhelming at first. But I’m pretty sure that goes for any business or website. Review Source Lewis K. Manager Apparel & Fashion Used the software for: 2+ years ### "Streamlined Convenience: Embracing Ecommerce with Shopify" June 6, 2023 4.0 Shopify has truly revolutionized my online business. With its user-friendly interface, extensive range of customizable themes, and powerful features, I have been able to effortlessly create and manage my store. The seamless integration with various payment gateways and the robust inventory management system have streamlined my operations. The responsive customer support and vast community of users have also been invaluable in resolving any issues. Shopify has exceeded my expectations and continues to be the perfect platform for scaling and growing my business. Highly recommended! Pros As a dedicated user of Shopify, I can confidently say that its most likeable feature is its unparalleled customizability. Shopify empowers me to create a unique and personalized online store that truly reflects my brand identity. From stunning website themes to customizable templates, I have the freedom to design my store exactly as I envision it. Cons Although Shopify provides a range of themes and templates for store design, the checkout page design is somewhat restrictive. As a store owner, I would have appreciated more flexibility in modifying the checkout page to align with my brand's aesthetics and enhance the overall customer experience. Alternatives considered [Ecwid](https://www.capterra.com/p/143648/Ecwid/) Reason for choosing Shopify Shopify offers the most amount of features Review Source Abdellatif S. Freelancer Computer Software Used the software for: 2+ years ### "Shopify is the best way to start ecommerce" May 16, 2022 5.0 I ought to say this is the stage that I might want to use for my online business clients. Presumably that they are working really hard structure. I trust Shopify start a respectable client assistance that we can call and allow us to pose inquiries as a paying client. Pros So natural to simply import all my client's items and the day after that large number of items where on Google's most memorable page that astounded me. Extremely simple to arrangement and use. I use it for my client's internet based shop. Cons Where do I started? - Only a couple of free site topic! truly?? indeed, even we're burning through $30/month we need to pay like $300 to get a respectable subject! - Although the vast majority (counting myself) thought there was such countless instructional exercises on web however there isn't sufficient. A large portion of them are being made by the more established rendition and doesn't match the new look. - Google's page speed test is continuously showing lower speed contrasting with different stages like Wordpress. - No client assistance which isn't adequate Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Shopify it was the cheapest one and Had a different tutoriel in YOUTUBE Review Source Similar Products Featured