# 1ShoppingCart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is 1ShoppingCart the right eCommerce solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/83912/1ShoppingCart-com/reviews

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1ShoppingCart

3.2 (18)

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Last updated March 13th, 2026

# Reviews of 1ShoppingCart

Ease of use

3.2

Customer Service

3.3

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

E.G.Sebastian -.  
Product-Development & Marketing Consultant  
Management Consulting  
Used the software for: 2+ years

### "My First Love - Was easy to use and great customer support"

September 4, 2021

5.0

1ShoppingCart was my first Shopping Cart and AutoResponder service and absolutely LOVED It! I would have still be using if I wasn't offered a lifetime deal to a competitor software with more features. I'm still recommending 1ShoppingCart to this day to clients (it's way easier to use than my current software: WishPond, which I also dearly love and with the help of their excellent customer support, my learning curve is about over and absolutely love it)

Pros

Was really easy to use and has great customer support. It satisfied all my shoppingcart and eMail marketing needs. Stayed with them for 5+ years.

Cons

In the beginning, while I was not generating an income, I found the price a little high; but that was about my only "con" with it.

Review Source

VR

Verified Reviewer  
CEO  
E-Learning  
Used the software for: 2+ years

### "1ShoppingCart Works"

June 27, 2022

5.0

Pros

Excellent starter ecommerce CRM software and shopping cart.

Cons

The only real con is the user interface is a bit dated.

Review Source

GO

Gary O.  
Managing Partner  
Human Resources  
Used the software for: 1-2 years

### "Customer Service at its' worst!"

October 30, 2024

1.0

I've been using 1ShoppingCart since 2011. Recently, I've been having problems with the media files. It has been three weeks since I reported the issue, and it has not been resolved. I am unable to modify my email templates to match our new branding. I have called every few days for status, and I get the same response for CS: " We have elevated it to our Engineering Department." I hear crickets from 1ShoppingCart.

Pros

There is nothing to speak of! I honestly can not find a positive. If I could give zero stars, I would.

Cons

Customer Support, response time, and inability to resolve issues. In addition, the product has not changed since 2011.

Review Source

VR

Verified Reviewer  
HR Manager  
Defense & Space  
Used the software for: 1-2 years

### "eCommerce Shopping Cart and Email Marketing Platform"

October 17, 2017

4.0

Pros

1ShoppingCart.com is a shopping cart (eCommerce) and email marketing platform. It allows you to add a range of physical and digital products to your website. It links up to your Paypal or merchant facility to take payment from your customers. Further to that, it allows you to create marketing funnels to keep in touch with purchasers and prospects.

Cons

Setting up and configuring (whilst not difficult) requires you to know your business processes quite well. So this may be challenging for newbies. For example: What email list should subscribers (non-purchasers go to? What do you want to tell them? Where do they go when they've purchased Product A? Where do they go if they've purchased Product B? These are all great questions. Once you know the answers to this, you can plug these in to the software.

Review Source

JB

Joseph B.  
Freelancer  
Writing and Editing  
Used the software for: 1-2 years

### "Shop at 1Shopping Cart "

August 10, 2021

5.0

1Shopping Cart has help me a lot have not been at the mall for about 2years now I have been shopping with them in their pricing is good

Pros

Their kind of arrangement of the goods that they sells is really nice and helpful

Cons

Well, if only that they employ more workers for the delivery it will be good and nice too

Review Source

MJ

Max J.  
Director  
E-Learning  
Used the software for: 2+ years

### "Well Marketed, badly designed"

November 12, 2019

2.0

I have used this software for 6 years+ since 2013. I do not remember seeing a single update to the interface or software. This is a great example of excellent affiliate marketing. Having said that I know some friends who are still using it. Partly because it is cumbersome to move your data out. Even a simple thing like data export is an offline batch job. On top of this, there is no easy way to cancel your account. You have to call them at a certain time and speak with them. Some support tickets go unanswered.

Pros

The product is well marketed through affiliates and commission. If someone recommended this product to you, it is likely they are an affiliate.

Cons

The product is very primitive and the user interface is outdated. Simple things like opt-in confirmation messages would take more than a day to set up. All interfaces are old-fashioned. There is no graphical interface for sequence building for autoresponders which is common in all latest tools. They charge a commission for the sales you make on top of Paypal charges. They will charge you even if you have given a discount to the customer. For example, if you have a $997 product and sold via coupon at $97, they will still charge you commission at $997

Review Source

Doug L.  
Co-Owner. Web Video Production & Information Marketing. Business Development. Entrepreneur.  
Arts and Crafts  
Used the software for: 2+ years

### "Have Been a 1ShoppingCart Customer Since 2008"

May 29, 2022

3.0

Although the service has worked for me for many years, sadly, I have never felt like the company appreciated having me as a customer.

Pros

Fairly easy to use for someone like me that is a DIY website builder.

Cons

Over the years that I have been using the 1ShoppingCart Service, I have to say that the quality of customer support in general has been relatively low.

Review Source

DS

Dawn S.  
CEO and Founder  
Professional Training & Coaching  
Used the software for: 2+ years

### "Not worth it"

January 7, 2020

2.0

I had been with 1SC since mid 2000s (if not early 2000s). After several mishaps, I was anxious to leave them, and I spent years looking for the platform that would meet all three of my needs. One thing that really bothered me was their "monthly" payment plan. They charged the plan every 28 days, which meant that you were actually charged 13 times in 1 calendar year. I know if I did that to my customers, I would lose customers. The thing with a CRM is that they have you held hostage because of not wanting to lose subscribers if you move platforms. I was very happy to find a better platform that met all 3 of my criteria.

Pros

For CRM platforms, I have 3 criteria: 1) easy to use - intuitive, 2) feature-rich, 3) value for the money. 1SC met 2 of them - intuitive and value for the money.

Cons

While I said one of the things I liked about 1SC was the value for they money, 1SC started charging for every little thing. Perhaps that is standard now, but since I had been with them since mid 2000s, it was a bit of a shock to lose features or pay more money.

Reason for choosing 1ShoppingCart

The actual question is that I chose another product over 1SC after being with 1SC for probably 12 years.

Review Source

pS

paul S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### " Lack of integrity"

May 25, 2021

3.0

It okay. The big issue is feeling like I got lied to and taken advantage of for over 10 years. I don’t want to be with a company I can’t trust. If I have to read all the fine print to make sure I’m not being ripped off... it’s the wrong company

Pros

. It’s an okay software. One of the better features is the Affliate tracking

Cons

I was with them for over 10 years before I read the fine print. They charge you every 30 days... what that means is they bill you 13 times a year instead of 12... when I found that out, I lost all trust in the company and I’m moving to Active Campaign

Review Source

DR

David R.  
Enginner  
Civil Engineering  
Used the software for: 6-12 months

### "regular, it is not completely to my liking, I think that programmers can improve it"

July 3, 2018

3.0

used to create a web page and sell food products and foodstuffs

Pros

I like having enough time in the market and to the principle that caught my attention to start using it. at the time of start with page I like that had an automatic response to the client, it helped that he could be more calm and not put so much pressure at the time of purchase and having more fluidity when they purchase a product.

Cons

I don't like that it is not for newbies, is difficult to configure and website is not at all clear as is all tangled and not me cost to get what I wanted quickly. interface for nothing pleasant that it could improve and make more striking a software that has been so long in the market. would like it to be more user-friendly to make less tedious and more enjoyable at the time of the website

Review Source

MD

Maurice D.  
Comptable  
Accounting  
Used the software for: 6-12 months

### "1ShoppingCart un logiciel propre en vente "

October 29, 2023

4.0

Pros

1SoppingCart un logiciel rapide à la prise et au cours de l'utilisation facilitant la vente en ligne pour les entreprises.

Cons

Ce logiciel ne dispose pas de difficulté au cours de son utilisation , ce que je recommande aux entreprises pour leurs développement.

Review Source

HB

Hallie B.  
  
  
Used the software for:

### "Looks easy, but is not, for a newbie"

February 13, 2017

5.0

I could not figure out how to set up a digital product that I wanted to put up for sale on my website. I hired a virtual assistant to do this for me. The next time I added a digital product, I copied exactly what the VA had done to set up the product, except it doesn't work! Everything works with the exception of the client receiving the email immediately following payment for instant download. I have not had any luck reaching someone in the company to help me with my setup. Looking to hire another VA, yet again, to get the product set up correctly. Not so easy for someone who is new to their platform.

Pros

It looks great on the website. It is secure. It works if you know how to use it.

Cons

Not so user friendly for a newbie. No instructions on how to set up an informational/digital product for instant download by the user after payment going through.

Review Source

SB

Shawn B.  
Owner, Infusionsoft Specialist & WordPress Consultant  
Internet  
Used the software for: 2+ years

### "null"

September 14, 2016

3.0

Review Source

TF

Thomas F.  
Advisor  
Financial Services  
Used the software for: I used a free trial

### "Similar to others"

July 20, 2021

4.0

Again it does the job and works fine for your e-commerce needs.

Pros

Similar to other e-commerce out there. Ease of use and convenient. Overall ok but nothing too special.

Cons

Similar to other e-commerce out there. Ease of use and convenient. Overall ok but nothing too special. Price is a factor however since others have free usage.

Review Source

CT

Chaitanya T.  
IT  
  
Used the software for: I used a free trial

### "Best Web based business Shopping Cart and Email Marketing Platform"

July 23, 2018

5.0

Pros

It enables you to include a scope of physical and advanced items to your site. It interfaces up to your Paypal or trader office to take installment from your clients.

Cons

The only con about this is configuration (while not troublesome) expects you to know your business forms great.

Review Source

Adc

A disgruntled customer  
  
  
Used the software for:

### "Beware of the Free Trial"

July 19, 2013

1.0

Yes !!! if you do not keep track of your days, you will loose you money...These is no such thing as a free trial with 1ShoppingCart!

Pros

Blah!

Cons

Yes !!! if you do not keep track of your days, you will loose you money...They will simply charge your credit card Customer service sucks!! Big time

Review Source

JH

Judy H.  
  
Health, Wellness and Fitness  
Used the software for:

### "null"

April 1, 2019

2.0

Review Source

RY

Reena Y.  
  
  
Used the software for: Less than 6 months

### "null"

April 26, 2016

1.0

Review Source

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