# Miva Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Miva Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/83913/Miva-Merchant --- # Miva Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Miva ## What is Miva? Miva offers a flexible and adaptable ecommerce platform that evolves with your business, delivering increased revenue, conversion rates, and average order value, with lower overhead costs. Combining SaaS stability with open source possibilities, Miva helps merchants in all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva platform delivers unmatched security, stability and scalability. ## What is Miva used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 85 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Miva?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.miva.com/&name=Miva) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Miva 4.7 (85) VS. [4.2 (2,019)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (76) Ease Of Use 4.0 (1,975) Value For Money 4.2 (26) Value For Money 3.8 (1,565) Customer Service 4.8 (81) Customer Service 3.8 (1,669) ## Miva alternatives [4.3 (657)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,684)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,649)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [View all alternatives](https://www.capterra.com/p/83913/Miva-Merchant/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Catalog Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Data Security 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Multi-Channel Marketing 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Returns Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Reviews Management 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and monitor reviews of products or services Shopping Cart 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Checkout of online store Miva 46 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Create and manage digital catalog of products/services with their details, specifications, and price Manage various distribution channels, build relations with channel partners, and track their performance Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Create and send email blasts/campaigns Pre-made examples and templates for emails Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Group and package individual but related items as one package set Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Integration with third-party marketplace software Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage multiple teams and operations from a central location Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Oversee the process of issuing refunds Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Track and monitor reviews of products or services An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Implementation of various strategies to manage tax obligations via planning and maintaining compliance Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.2 (26) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.2 (26) 4.2 Based on 26 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ LiveChat](https://www.capterra.com/p/62194/LiveChat/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (81) 4.8 Based on 81 reviews ## User reviews Overall rating 4.7 Based on 85 reviews Filter by rating 5(73) 4(6) 3(3) 2(0) 1(3) Mentioned topic Sorted by most recent GD Grant D. Production and Product Line Manager Former Marketing Manager Retail ### "Up and Down But On The Upswing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 8, 2024 We’ve had a very up and down relationship with Miva however we are on a long stretch of great progress as they bring in better reps and restructure! Pros Flexible, SEO optimized, Small team and easy to know. Making great improvements with support and organizational structure. We have a wonderful rep and their tech support team is great and personable. You get a real person Cons Lots of custom build fees and developer time paid to customize. We have had several crashes with site traffic. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Shopify did not speak to our inventory system and was too reliant on plugins Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Daniel A. Owner Architecture & Planning ### "Miva has been a Disaster for us" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 29, 2022 Terrible we have been failing as a business and its all because of Mivas functions. Switched to shopify and our sales are improving massively. Pros I cant say I liked anything. Their backend is so hard to function. They don't update any of their user guides and don't want to help. Cons Its almost impossible to use without a full time web disgner Switched from [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) Miva refused to help us with issues. We couldn't get out product out efferently. Bad and rude management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Teresa P. Customer Service Representative Retail ### "Miva" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 27, 2022 The benefits of Miva are seeing in real time when the customer is ordering online and what they are ordering. Pros I liked the inventory tracking, revenue tracking and the automated emails that Miva generates. Cons Sometimes the automated email to customers doesn't work so the customer gets no order confirmation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Mike R. President Retail ### "Tried Shopify, Returning to Miva" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 26, 2021 I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site developed with the intention of switching platforms, but pulled the plug after seeing how slow Magento websites loaded. I just had a Shopify site developed, with the intention of switching platforms, and saving on the monthly fee that Miva charges. Shopify is deceptive because it advertises low monthly costs to host your business. These fees are just the tip of the iceberg though. Shopify has very little inherent functionality, and to build a high functioning website requires monthly subscriptions to dozens of apps. These monthly app fees add up quickly, making the cost much higher than Miva. Miva includes very sophisticated software that doesn't require monthly subscriptions, and while the cost is still high, it is much lower than a shopify site. I never appreciated the tech support that Miva offers until I tried to get ahold of Shopify tech support. BIG difference! Shopify does not offer phone in support, and their ability to assist is delayed through complicated forms that you must fill out, then a long wait for a low level tech to reply. Miva offers phone in support, and the turn around for an issue is quickly resolved. Pros Miva has impressive tech support, and includes features that Shopify requires monthly subscriptions for. Additionally, Miva let's you choose a credit card processor, which can potentially save you a ton of money vs. Shopify, which requires you to use their processor. Cons In order to receive a lower cost subscription for Miva, I had to sign a 3 year contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Esteban D. eCom Manager Business Supplies and Equipment ### "Simple to use, but only works for small and simple ecommerce" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 December 18, 2020 Good for small business but didn't fit for us Pros The clients liked it because it was pretty easy to use Cons You can't customize almost nothing and does not work for large catalogues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Todd G. Managing Partner Arts and Crafts ### "Very Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2019 Pros Miva has been by my side over the last ten years of my e-commerce journey. The product allows me to customize and run my site in the way I want, and the support I receive when needed solves all problems that I may face in using the software. Cons There are some minor features I would like to see implemented that some competing products have. But overall, the software and the hosting is a good value for cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jake C. ecommerce analyst Internet ### "Amazing eCommerce Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 5, 2019 One of the best ecommerce software experiences out there. Pros \-Ease of use, allows us to save time onboarding new employees -Flexibility for complex implementations is present -Very developer-friendly platform -Plugin implementation is easy and the selection is outstanding -Customer support has been top-notch, nothing to complain about there -Has improved our efficiency, especially so w/ the sync of ShipWorks Cons To be nitpicky, there are some tasks within Miva that seem to be made harder than they should be. Miva is constantly being updated, so we've seen positive changes in a number of these areas - so have to credit them for that. The upgrades might add a little bit of difficulty to the learning curve, but overall we enjoy those updates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG John G. Owner/Producer Music ### "Excellent tech support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 4, 2019 The reason I stay with Miva is the EXCELLENT tech support. It's professional, capable, and patient. I've dealt with \[SENSITIVE CONTENT HIDDEN\] in the past and found here truly excellent. One of the reasons I stay with Miva Pros Software works and if not, customer support will help make it work Cons Frequent dfficulty in logging in requiring a call to tech support Too expensive for a small site like mine Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Success Adviser Professional Training & Coaching ### "great service, needs integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 30, 2019 All-round inventory, finance, and sales management Pros Miva offers a very solid product, good customization, and strong customer service. It's head and shoulders above other online sales platforms for medium-sized businesses that need a central platform for managing inventory and finances as well as online sales. And they also offer web hosting! Cons There's really no reason why Miva shouldn't have free/easy integrations like many of it's competitors. Customizing or paying for each integration can get quite onerous. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2019 Thank you for taking the time to give us detailed feedback about your experience with Miva. We aim to provide the best features for our clients while providing live 24/7 customer support. Baked into the Miva platform are powerful features that allow Miva users to distinguish their brand from day one. This approach allows Miva to provide a seamless shopping experience with less dependency third party plugins, although we do have a robust ecosystem of partner integrations, including free ones, at https://apps.miva.com/. We love feedback so please feel free to reach us at 800.608.6482. We want to hear what integrations you think would make Miva a better platform. :) AU Anonymous User Director of eCommerce and Marketing Retail ### "Miva Continues to Grow" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 12, 2018 At first it was a great platform which did what we needed but went downhill. It then went through a roller coaster of executive changes, is back on the right, and has great potential if development continues. Pros Extremely Flexible Platform, Easy to Code in, Tons of Plugins/Developers, Great Support from most Miva Staff. Dedicated Account Managers. Cons There are tons of small little nuances about the software that just make things so much more difficult. Especially in regards to bulk product editing. It is getting better, but just not there yet. Some customer support staff/account manager do not seem very knowledgeable or driven. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/83913/Miva-Merchant/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Shopify vs Miva](https://www.capterra.com/compare/83891-83913/Shopify-vs-Miva-Merchant)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)