Medicfusion EHR

Comments: One of the best chiropractic EHR's I have used so far.

Pros: Customizable, easy to use, fair pricing, cloud-based, provides patient portal so patient can retrieve records, scheduling and billing is streamlined.

Cons: Training took longer than anticipated, and customer service is less than desirable, customer service representatives sometimes don't call you back in a timely manner.

Pros: That it is web-based. I can work from home. Access information from anywhere. I really like that patients can fill out all the new patient paperwork online and schedule. I like the color coding for scheduling and that we can have multiple doctors within the system.

Cons: Its hard to make changes without needing to contact an engineer. The system going down OR being slow has been a little frustrating (we also cant expect it to run perfectly). We appreciate

Recommendations to other buyers: Its a great system for what you pay for--we really appreciate the web-based, electronic, compliance of the system!

Pros: We have been very pleased with the software as well as the topnotch customer service. The transition from our old software was easier than anticipated. Very detailed system to meet our SOAP note needs. It has been great to have the technical support immediately when needed.

Cons: The only thing that I "don't like" is the spaces between the soap note sections when printing, it causes a note to be 2 pages sometimes instead of one. But, this isn't a major issue.

Recommendations to other buyers: Go through the training that is available right away. There is a whole section of videos and tests for the staff to take.

Pros: The system is incredibly thorough. It has a giant library of necessary tests and information. It is very cost effective. Lots of support is provided.

Cons: Learning curve can be steep. The patient sometimes finds their interaction to be cumbersome. Lots of steps to accomplish some of the tasks.

Pros: The macros are easy to understand and you can customize for your specific clinic. The scheduling of patients was easy too. Collecting money and posting into account all synched together as well.

Cons: The billing and note taking sections were difficult to navigate together. At the end of the day, charges had to match up with the coding and billing. They were seperate programs which made it hard to easily balance the days work without opening and closing different windows.

Overall: Running the chiropractic office effeciently

Pros: GREAT PROGRAM FOR OUR OFFICE! OUR CHIROPRACTORS REALLY ENJOY USING THIS PROGRAM AS WELL AS OUR TEAM.

Cons: ALTHOUGH THE CHIROPRACTORS FOUND THIS PROGRAM TO BE PRACTICAL, OUR STAFF HAD SOME ISSUES WITH PUTTING INFORMATION IN THE SYSTEM.

Comments: The customer service I got with Medicfusion was the best ever. They always answered immediately and I got all the help I needed in my first year of using the software. I can honestly say they never left me hanging and in need of support.

This was the easiest way,to not only comply with Medicare for all the changes taking place; they also gave me my portion of the $14,000.00 in incentive payments :) I am looking forward to this years payment right now, and it only took about 15 minutes to attest on their site.

You may contact with any questions at my email addy.

Comments: This software only works 50% of the time. Not easy to use. The worst software ever used.

Pros: Nothing.

Cons: Everything. eRx doesn't work, and more than half the patients do not show up in pending.

Recommendations to other buyers: Waste of time. Tech support is not the greatest.

Pros: The documentation is very complete. We can use it to modify the system as we need to.

Cons: We have nothing bad to say about this product or the vendor. The system works well into the background and invisible is good for this sort of thing.

Recommendations to other buyers: Get a good partner to customize it to your needs and configure it. Give yourselves time to adjust the way you work to the system, and adjust the system to the way you are going to work.

Pros: Reports are great and detailed, SOAP notes are easy to use and set up, superbills and coding are easy to use, and the price was right as well.

Cons: You can't share macros between users, so you have to set your own up.

Recommendations to other buyers: Training is effective and doesn't take up too much of you time, does take some time to set up your own macros and charges, but is super easy to do.