--- title: "Medicfusion Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medicfusion Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/84008/Medicfusion-EHR/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Medicfusion Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Medicfusion ## What is Medicfusion? AURA Chiro is a cloud-based EHR and practice management platform designed specifically for chiropractic and multidisciplinary clinics. Built by chiropractors for chiropractors, it combines clinical documentation, scheduling, billing, patient engagement, and payments in a single integrated solution. The platform includes specialty-specific SOAP notes, customisable forms, ePrescribing, online appointment scheduling, automated reminders, a patient portal, and digital payment tools. AI-powered features help streamline documentation and reduce administrative burden, allowing providers to spend more time with patients. With enterprise-grade security, comprehensive training, and dedicated support, AURA Chiro helps practices improve efficiency, increase revenue, and deliver a modern patient experience. ## What is Medicfusion used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Chiropractic](https://www.capterra.com/chiropractic-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $145 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medicfusion?[Manage this product listing](https://www.g2.com/products/medicfusion-ehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medicfusion 3.9 (14) VS. [4.3 (512)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $145 Flat Rate, Per Month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.3 (493) Value For Money 3.8 (10) Value For Money 4.2 (398) Customer Service 3.7 (13) Customer Service 4.2 (454) ## Medicfusion alternatives [3.6 (467)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 61% of reviewers rated it above 4 stars [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars ## FAQs about Medicfusion Overview ### Which roles and teams benefit most from Medicfusion? Medicfusion is most used by chiropractic practice owners, chiropractors, and chiropractic physicians who manage patient documentation, treatment records, and day-to-day clinical operations. Office managers, chiropractic assistants, and medical receptionists benefit from appointment scheduling, patient intake, billing coordination, and front-desk communication, helping practices keep administrative and care workflows organized. Answer based on 13 reviews Overview ### What company size and specific industries is Medicfusion built for? Medicfusion is designed for chiropractic practices of any size that need a cloud-based system for patient records, SOAP notes, scheduling, billing, payments, and patient portals. It is built specifically for the chiropractic industry rather than for general medical offices or broader healthcare sectors. Features and Usability ### What are the key features of Medicfusion? Medicfusion offers patient scheduling and appointment management, calendar sync, confirmations/reminders, and self check-in/check-out for front-desk workflows. It also includes charting, clinical notes, SOAP notes, patient records management, treatment planning, e-prescribing, lab integration, billing and invoicing, claims management, claims scrubbing, reporting, role-based permissions, and HIPAA compliance. Getting Started and Support ### What training and onboarding options does Medicfusion offer? Medicfusion provides live online training for teams getting started with the platform. This format supports guided instruction in a virtual setting and can be used for setup, feature walkthroughs, and questions during the training session. Getting Started and Support ### What customer support options does Medicfusion offer? Medicfusion offers 24/7 live rep support and chat. Users can reach support through these channels for help at any time. No reviewer feedback about support experience is available, so support quality, response times, and common frustrations cannot be described. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers highlight these as the features buyers care about most when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Medicfusion includes **Patient Records Management** and **Charting**, giving medical practices a way to maintain organized patient information and document care accurately. However, it does not include **HIPAA Compliant**. Instead, it offers **Patient Scheduling** (**60%**), which can help practices manage appointments more efficiently. Together, these features help businesses keep clinical documentation in order and coordinate daily patient workflows. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar Sync Synchronize with other calendars to view mutual availability and schedules Medicfusion 52 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Chiropractors: Serves chiropractic practices - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Lab Integration: Receive lab results electronically - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Onsite Registration: In-person, onsite registration - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (13) 3.8 Based on 13 reviews ## Pricing Value for money 3.8 (10) [View pricing plan details](https://www.capterra.com/p/84008/Medicfusion-EHR/pricing/) Clinical Only $145.00 Flat Rate,Per Month Billing Add On $99.00 Flat Rate,Per Month AURA Chiro- Clearinghouse & Insurance Tool $50.00 Per Month Value for money 3.8 (10) 3.8 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (13) 3.7 Based on 13 reviews ## User reviews Overall rating 3.9 Based on 14 reviews Filter by rating 5(6) 4(4) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent AM Ashley M. Chiropractor Medical Practice ### "Lacking" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 11, 2022 Terrible communication with this company. There was a data breach recently and communication was terrible. I didn’t have access to my calendar/charts/records for one week and any appointments that were scheduled 3 days prior to the crash did not get saved once the server was back up. This lead to multiple double bookings over the next month. There was zero communication, sympathy or apologies from this company. As a user we still do not know what happened. It seems to have been just “brushed under the rug.” Customer service worsened once my company decided to leave medicfusion and utilize a different EHR. I have not had a response in over 2 months and have not been given my patient charts to upload into my new software. I have used this software for over 5 years. Very disappointing. Pros Overall this product is fairly cheap and easy to learn. Cons Too much clicking in the chart notes which does not make it feel smooth, very clunky Reasons for choosing Medicfusion Price and I used this at a prior practice and knew how to use the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Stefan C. Chiropractor Health, Wellness and Fitness ### "Cloud burst" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 March 31, 2021 Overall it was a very promising system. It was complicated and not intuitive to use, but it was comprehensive and complete. Pros It's very comprehensive and it's clear that there are very intelligent chiropractors who have put a lot into this design Cons Unfortunately, within the first 6 months that we were with them five years ago they lost a month of patient SOAP notes in the cloud by not redundantly backing up data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP John P. Chiropractic Physician Hospital & Health Care ### "EHR software for chiropractors." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2020 Pros Easy to use. They keep the software current with updates and improvements. Good service. Cons Medicfusion needs to get billing integrated into their software. No other complaint. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reasons for choosing Medicfusion At the time Chirotouch was not cloud based. For physician notes it took longer. They were more expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rachel S. Onwer Hospital & Health Care ### "Quality EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 1, 2019 I liked how easy the software was to navigate but overall I had to switch software over price (what I was getting for the price I was paying.) Pros Ease of use for SOAP notes, as efficient billing module for cash practices. Cons Cost for set up and having to pay extra for clearing house for insurance purposes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Whit B. Owner Health, Wellness and Fitness ### "Medicfusion" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 31, 2019 Pros It was cheap compared to other EHR options Cons I could not easily navigate the system, some pointless steps since I was doing it myself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rosemary G. Medical Receptionist Medical Practice ### "MEDICFUSION" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2018 Pros GREAT PROGRAM FOR OUR OFFICE! OUR CHIROPRACTORS REALLY ENJOY USING THIS PROGRAM AS WELL AS OUR TEAM. Cons ALTHOUGH THE CHIROPRACTORS FOUND THIS PROGRAM TO BE PRACTICAL, OUR STAFF HAD SOME ISSUES WITH PUTTING INFORMATION IN THE SYSTEM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TV Tyler V. Owner Medical Practice ### "Good amount of bang for your buck" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 March 8, 2018 One of the best chiropractic EHR's I have used so far. Pros Customizable, easy to use, fair pricing, cloud-based, provides patient portal so patient can retrieve records, scheduling and billing is streamlined. Cons Training took longer than anticipated, and customer service is less than desirable, customer service representatives sometimes don't call you back in a timely manner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM mark M. chiropractor Health, Wellness and Fitness ### "Good overall, the staff received good training" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 10, 2017 Running the chiropractic office effeciently Pros The macros are easy to understand and you can customize for your specific clinic. The scheduling of patients was easy too. Collecting money and posting into account all synched together as well. Cons The billing and note taking sections were difficult to navigate together. At the end of the day, charges had to match up with the coding and billing. They were seperate programs which made it hard to easily balance the days work without opening and closing different windows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WG Wayne G. DC Medical Practice ### "Medicfusion" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 16, 2017 Pros The system is incredibly thorough. It has a giant library of necessary tests and information. It is very cost effective. Lots of support is provided. Cons Learning curve can be steep. The patient sometimes finds their interaction to be cumbersome. Lots of steps to accomplish some of the tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sam P. C.A. Medical Practice ### "MedicFusion" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 23, 2017 This software only works 50% of the time. Not easy to use. The worst software ever used. Pros Nothing. Cons Everything. eRx doesn't work, and more than half the patients do not show up in pending. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/84008/Medicfusion-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.