--- title: "Metapack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Metapack Software - reviews, pricing plans, popular comparisons to other Returns Management (RMS) products and more." source_url: "https://www.capterra.com/p/84070/MetaPack-Delivery-Manager/" page_type: "product" language: "en" --- # Metapack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Metapack ## What is Metapack? Metapack helps the world’s most successful online retailers and brands provide simple yet powerful delivery experiences. Our delivery management solutions are underpinned by the largest global carrier network – 350+ carriers and 4,900 delivery services – supported by the most responsive and highly available API on the market. That means more ways to get your products where they need to go, no matter where in the world that might be. https://www.metapack.com ## What is Metapack used for? [Shipping](https://www.capterra.com/shipping-software/)[Returns Management (RMS)](https://www.capterra.com/returns-management-software/)[Order Management](https://www.capterra.com/order-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Metapack?[Manage this product listing](https://www.g2.com/products/metapack/claim_requests/new?auto=true) ## Metapack Overview Updated September 2026 AI summary Metapack provides businesses of all sizes with tools to manage orders, shipping, and inventory across multiple sales channels. With features such as order tracking, returns management, real-time analytics, and warehouse integration, it supports a variety of fulfillment needs. Optional capabilities include APIs, customizable branding, and recurring orders. Deployment options span cloud, web, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Metapack 3.0 (1) VS. [### ShippyPro](https://www.capterra.com/p/164065/ShippyPro/) [4.7 (157)](https://www.capterra.com/p/164065/ShippyPro/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.0 (1) Ease Of Use 4.6 (157) Value For Money 2.0 (1) Value For Money 4.3 (149) Customer Service 1.0 (1) Customer Service 4.6 (151) ## Metapack alternatives [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/) [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146762/DesktopShipper/) Highest Rated [Kentro](https://www.capterra.com/p/268142/Kentro/) [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268142/Kentro/) [ShipHero](https://www.capterra.com/p/166930/ShipHero/) [4.3 (89)](https://www.capterra.com/p/166930/ShipHero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166930/ShipHero/) [Narvar](https://www.capterra.com/p/195787/Narvar/) [4.7 (58)](https://www.capterra.com/p/195787/Narvar/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195787/Narvar/) ## FAQs about Metapack Overview ### What company size and specific industries is Metapack built for? Metapack is designed for mid-market and enterprise retailers and e-commerce businesses that need delivery management, checkout delivery options, tracking, and returns supported by a large global carrier network. Features and Usability ### What are the key features of Metapack? Metapack offers shipping management, shipment price calculation, label printing, and parcel, ground, freight, and air shipping. It also includes order management, order fulfillment, tracking tools for shipments, packages, deliveries, and statuses, plus returns management, inventory management, warehouse management, real-time analytics, and third-party integrations. Getting Started and Support ### What customer support options does Metapack offer? Metapack provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support guidance is organized through these channels so users can find answers or contact the team directly. No reviewer feedback about response times, helpfulness, or support issues is available for this product. ## Features AI summary Based on 3,064 Returns Management (RMS) reviews Capterra reviewers highlight these as the features buyers care about most when choosing Order Management software: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Metapack supports **Order Fulfillment** and **Inventory Management**, helping businesses process orders accurately and keep stock levels visible across operations. However, it does not include **Purchase Order Management**. Instead, it offers **Shipping Labels** (**56%**), which can help teams prepare shipments faster and manage delivery workflows more efficiently, providing teams with better control over order processing and inventory-related tasks. Air Shipping Ship packages/goods by aircraft API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Channel Management Manage various distribution channels, build relations with channel partners, and track their performance Customizable Branding Add customized logos and colors to align with company branding Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Metapack 34 features ### All Features - Air Shipping: Ship packages/goods by aircraft - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - EDI: Transfer of data from one computer system to another - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Label Printing: Process of printing custom labels through various methods. - Marketplace Integration: Integration with third-party marketplace software - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) ### Starting price Free trial not available Value for money 2.0 (1) 2.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DJ Dean J. Ecommerce Executive Retail ### "MetaPack Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 4, 2021 Quite tough. Expensive and not enough support. Pros At the time , we enjoyed how sophisticated it was and how it helped us setup all platforms and rules. Cons The CS support was quite bad! Never heard back on half our tickets until 1/2 Months later Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.