Who Uses This Software?

Big Biller helps small to medium-sized recruiting firms (up to 15 users) streamline the recruiting process and make more placements by offering a wide array of time-saving tools and features.


Average Ratings

123 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month/user
    See pricing details
  • Pricing Details
    $60/mo for first user, $20/mo for additional users
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Top Echelon
  • www.topechelon.com
  • Founded 1988
  • United States

About Big Biller

Recruiting software starting at just $60/mo for the first user and $20/mo for each additional user. Big Biller is made for small to medium recruiting firms (up to 15 users). Big Biller has an intuitive interface and time-saving features include resume parsing, social media integration, ATS for recruiters, recruiting CRM, email marketing, and an optional job board plugin. Big Biller helps recruiters focus on activities that lead to more placements!


Big Biller Features

  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • Collaboration Tools
  • Commission & Payroll Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Big Biller Reviews Recently Reviewed!

Great features for the price!

Oct 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very price competitive, many features and they are always looking to do improvements. Great customer support and very helpful webinars held weekly.

Cons: Do not like that I cannot have my contact info. automatically tagged or entered at the header of each resume with each candidate sent out.

Good for what I need

Sep 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ability to send multiple emails, easy to search for candidates, decent activity tracking. I don't use some functions because I don't do contract recruiting.

Cons: The user interface is not easy. Also if I want to update a resume, I can't resend it- I have to save it down and attach it.

Inexpensive, easy to use, great support, everything you need, only a few minor tweaks needed.

Sep 21, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Over, great product for the money and with a few changes could be close to the perfect all encompassing ATS/CRM.

Pros: Inexpensive Very user friendly, takes less than a half an hour to learn how to use. Great Tech Support

Cons: Layout not completely customizable Default email font and size can't be changed Needs to have better interaction with Outlook (email responses aren't logged into record) Schedule and to-do list needs to be tweaked

works well but looking forward to new release

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: looking forward to the new release.

Pros: using it for candidate tracking, email, research on LinkedIn, Facebook, the internet all works well and very easy to use.

Cons: search is a little cumbersome at times , cost for 10 jobs cost more than the monthly fees, the way to remove duplicates is troublesome. the cost of advertising and the lack of some of the boards that you can pick from if you are in a specific industry. The split network needs to have some better oversite as to the split policy as some just auto forward without doing any work but get half the fee.

acceptable

Aug 11, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: cost, pipeline report, parse capability, ability to customize reports, GREAT training and customer support

Cons: too many clicks, no mobile option, no Linked-in integration, doesn't function as a CRM for tracking our business development efforts

Love using it. So much easier to use than the other CRM that I was using and such a better cost point!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Already recommended to another recruiting firm and they love Big Biller too. Thank you Customer support representative

Pros: Big Biller is easy to use. It has great Customer Service. Love the training Seminars! Love the way it parses resumes and even info from LinkedIn.

Outstanding follow up and ease of use

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The usability of the product , and the customer service as well as the sales staff. The system you can tell was designed by recruiters, small shops

Cons: The one thing that is missing is the mass contact feature to keep the constant contact via email easily.

Big Biller - Hassle Free

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: There are several aspects of Big Biller that make my business hassle free. The software is user friendly - the product allows you to create the filters needed to make a relevant search - and most of all the support team always has your back.

Good for Small Company

Jun 07, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Overall, I feel like you get what you pay for with Big Biller and it is good for a company that is small and starting up.

Pros: Big Biller is inexpensive. I like that Big Biller can make lists which I like. I also like that I am able to see the reports of sales/marketing activity.

Cons: There is no automation. It does not link to your email if you use gmail. The search options are extremely limited and also the reporting is extremely limited. There is no actual pipeline for each job is in a separate location then the candidate profile and I find that confusing.

Just okay....

May 03, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: They are just okay.

Pros: Essentially easy to use in terms of functionality, decent value, solid integration, responsive customer support.

Cons: Dated platform (update supposed to be coming soon) and although the features are okay, there are other companies at this pricing offering more for the money for sure.

Good graphics, easy to use

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked the layout, easy to use, quick links to see everything you need within one click; really liked the resume review to show all keywords highlighted.

Cons: No Google interface, this was/is an important feature that I've heard is on the roadmap for upcoming releases.

Great entry level.

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall very pleased with it.

Pros: I have used several systems while in the recruiting business. For the cost, Big Biller is a great value. I like the ease of parsing resumes and adding candidates.

Cons: Unable to email resume with letterhead directly from the system. Have to save the resume in the system twice.

Excellent software CRM product for any size recruiting firm

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used this product for the past year and my daily recruiting business. It has all the features I need to interact with my clients and candidates. It is easy to use and is a real price value.

Pros: Complete coverage of all components of the recruiting process

Cons: I would like for them to provide a simpler, more robust reminder feature that automatically alerts you that something critical needs to be attended to.

Recommendations to other buyers: Talk with the representatives at Top Echelon to see if it meets all your needs.There is no contract so you can stop using it at any time if you're not satisfied.

Big Biller is incredibly powerful, effective, relevant and easy to use.

Jan 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, friendly interface

Overall: Big Biller is by far the most relevant software I've seen for the recruiter (headhunter, not corporate) community. Quick effective searching, the ability to message entire screening results in one shot, save templates, keep the calendar organized, set/remove jobs for advertising, duplicate jobs and so forth.

The jobs can also be instantly displayed on our website, which is a great feature because we only have to enter each job once.

Recommendations to other buyers: use it! it's the best

Vendor Response

by Top Echelon on January 23, 2017

Thanks for the terrific review Steve! We we're happy you found Big Biller an easy to use, yet powerful recruiting software.

Easy and cost effective

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Quality support each and every time! We could not be more pleased! The entire team at Big Biller cares about your success and will go out of their way to deliver quality support each and every time! Nothing beats support when it's needed.

Pros: Great support by the staff

Cons: None as of yet. we are small.

Recommendations to other buyers: Try it out before you spend big buck on larger ATS systems.

Huge Fan of Big Biller!

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every step of the process with Big Biller has been easy...from the initial process of transferring our data to their system to our daily use has been great.

Overall: I recommend Big Biller without reservation. The software is very user-friendly and the customer service team is truly exceptional. Best decision our firm made was choosing Big Biller!

Vendor Response

by Top Echelon on January 04, 2017

Thanks Driedra! We love that you found our software and customer service exceptional. It is what we strive for everyday!

My experience converting from an old ATS to Big Biller

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Big Biller is the fourth program we have implemented to run our recruiting firm. The Big Biller software is easy to use, fully functional and very intuitive for all levels of tech skills. The learning curve was almost non-existent for both me and my admin who works on our ATS constantly.

Pros: Ease of use, etc. but also I can't say enough about the support staff. Most especially our account manager, our training person. I didn't have too much contact with the tech person who did the implementation of the Big Biller job board into our Web site, but I understand that that went smoothly also.

Cons: Nothing that stands out in my mind.

Recommendations to other buyers: Big Biller is an ideal choice for an ATS system from all aspects.

Software feedback

Dec 19, 2016
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: We've used BB with my current company and previous company. I've found it limiting in terms of searches; documenting, and call planning. Some of my peers that own agencies have gone to other services. Also, I just bought a Mac and have recently found out that BB is not compatible with it.

Pros: None notes

Cons: See above review.

Awesome Product

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We love using the Big Biller application. It is easy to use and easy for training new users. They provide an ample amount of training for new users and the tech support and data conversion teams are quick and a delight to work with.

Pros: Easy to use. Technical support staff very knowledgeable and friendly. Inexpensive to operate and maintain.

Cons: I would like to see more flexible reporting functionality.

Bigbiller feedback

Dec 17, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great product. Easy to manage, plan and track for data purposes, internal reporting, and emailing sync to our email.

Pros: Price, on-line support, on-going training.

Cons: When a person goes to a new company, it would be better if a new field opened (number 1, employment history) so that we wouldn't have to erase and drop everything back (previous companies) down a field and rewrite their companies, titles, etc. Merge requests, great to have YOUR support to do it for us, but I kind of feel bad having to ask often and wish I could just do it on my own.

Recommendations to other buyers: Do the demo!

Average tool

Dec 16, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Comments: I have not received enough ROI over the years.
The software is my backup alternative and I would not purchase this as my main tool.

Vendor Response

by Top Echelon on January 13, 2017

Hi Mike, Please feel free to check out our blog https://www.topechelon.com/blog/ where you can find tips for recruiters to help them make more placements. We want you to be successful!

Review of Big Biller and Top Echelon

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I would actually rate the above 4's to a 4.5.
Great product at a reasonable price. Easy to learn and easy to use, not overly complex. Terrific one on support. Quick reach, quick to get accurate answers to inquiries. Great training.

Vendor Response

by Top Echelon on January 23, 2017

Thanks for your kind words Gary. We DO have fantastic trainers don't we?

Customer Review - SMB Recruiters

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have over 30-year experience in recruiting and have used several databases during that time. It is a great ATS but lacks as a CRM/sale process tool. It is complete and thorough and easy to use. It is no overly complex. You use most all of the features. Most records or entries are usually no more than 2 clicks away. The parsing feature is invaluable - just ask us old timers that had to OTC faxed resumes and still correct them by hand. The CRM/sales process is not as efficient as the ATS functions, as this is an ATS. But the new database should have new CRM features. I would like a little better metric report system, but I am not sure why or what would be better, It just not as comfortable as some dashboards that I have used. And some of the features I am sure will be updated I.e. emails - auto-type entry, cut and paste pics and data, integration with calendars, also even VOIP systems. (click on the number to dial). It is sometimes not as intuitive as it should be but I think most of that is being addressed. Also, I think it should have some accounting info, placement data information, for both full time and temp. Nothing exotic by can be integrated with popular accounting systems. Support and assistance are easily 5 stars, everyone is willing to help one on one. People are reasonably easy to contact. And everyone speaks excellent English and are culturally aware.

Pros: Ease of use but thorough. Parsing is awesome. Great customer service. Big enough company to fill the needs of a database and support, but not so big that there are barriers to info and exchange of ideas, suggestions or problems

Cons: Needs some updating on processes - one click instead of 2. Not a very good CRM. the 'note' field does not automatically save. I have seen an hour interviewing a candidate and then go to another record and forgot to save the notes. This really hurts production, efficiency and credibility with clients candidates. Better CRM/Sales pipeline mgt system. Able to select the names in the quick add field of a company record to email a specific person in a campaign. Otherwise, you can't organize by company status (Lead, prospect, account etc) and you have to enter the names manually in a hot list to be emailed.

Recommendations to other buyers: The product is well priced, complete but not overly complex. I would recommend it to any small or midsize staffing company or even a large company if you don't need all the bells and whistles. I like those additional users are inexpensive to enroll.

Big Biller User...

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This software is easy to use, Features are relevant to recruiting,

Pros: Easy to use, search, and enter basic info on a candidate.

Cons: On the skills section, it is cumbersome to put relevant skills into the profile.Limit on the number of characters you can type if the skills are not picked up and you want to add others. Only scans for the ones at the top of the recruiter's list in the skills section. Time-consuming but an important step when you are searching for a candidate with certain skills. You miss good candidates because the skills you are seeking, although they have them, are not listed on their profile.

Recommendations to other buyers: I would still recommend the Big Biller software.

Long-time User Loves Big Biller!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Big Biller is simply the easiest and most functional ATS I have ever used in my 30+ years in the recruiting business.

Vendor Response

by Top Echelon on January 24, 2017

Thanks for the fantastic review James! We appreciate you spreading the word about Big Biller.

Big Biller Review

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Big Biller since its conception (literally) and I like it. Big Biller is definitely better than using ACT or GoldMine. I am sure there is a better database out there for recruiters but I feel like I am getting very good value so I am happy (as happy as I ever get).

Ease of use

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: As a small, boutique firm, efficiency is so important as we are doing a lot with a little! Big Biller is easy to use, simple to track where candidates are in the pipeline and simple to upload resumes.

Pros: Easy to use. Simple to see where candidates are in the pipeline. Easy to train others.

Cons: Does not integrate with all versions of Outlook so you will have to manually request resumes being uploaded.

Recommendations to other buyers: Make sure you know what you need to have integrated with this product. Have fun with it!

New User

Dec 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love my new product! Even better is the TE team. Everyone has been supportive and great to work with. Big Biller does everything I need it to and if I ever have a question I know my answer is a quick call away.

BigBiller recruiting software review

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The software is easy to use, does everything I need it to and is very affordable.

Pros: The software is easy to use, does everything I need it to and is very affordable. The customer service is based in the US and always resolves the problem.

Cons: The customer service used to pick up quicker or call back quicker. The reporting on the Pipeline when you convert to an excel spreadsheet doesn't have a place for notes. Or conversely, the pipeline doesn't have a column for "Company". I've been going on about this since 2010 and nothing has changed.

Recommendations to other buyers: Try it. You'll like it. You can master it.

Many years on Big Biller

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've been working with Big Biller many years. Its easy to use and stable. Brought a team of recruiting partners onto BB several years ago because of its ease of use.

Pros: I work with 7 other recruiting partners with different levels of sophistication using software products. We had used other ATS products but Big Biller was the one that was the easiest to use and the group stuck with. It's stable, easy to access on-line and uncomplicated. There is also some degree of customization allowed.

Cons: Not as feature rich as other products. BB's own email has been somewhat problematic due to some servers kicking out email sent from Big Biller thinking it was spam. I now send all emails through outlook. The only problem is the outlook integration with BB is clunky. You have to manually hit a button for each email you send or want to attach to a record on BB.

Recommendations to other buyers: If you don't mind the extra work with manual Outlook email integration and want a stable basic recruiting ats platform, then Big Biller can be a great value.

MEDSEARCH Review of Big Biller Software

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been a Big Biller user for more than 10 years and find the staff, overall support and software to be excellent. Have reviewed other database software options over the years, but have continued to utilize Big Biller based on the reason above and the value for the dollars. Ralph Steeber, CEO MEDSEARCH, Cleveland, Ohio

Good Product

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I think Big Biller is an asset to my organization. It helps keep me organized and track of candidates

Pros: Logging of candidates

Cons: I think that logging activity is confusing and I haven't found it helpful yet

Great recruiting software, great company!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used Big Biller for years. It is intuitive software, feature rich and adds great value to any recruiting organization!

Easy Tech

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This is a wonderful tool for a small or medium-sized staffing firm, there are easy tools to see where you are in process on a search, and some customizing available on the names of your activities. Easy to use, super great for workers who are not as technically literate. Keeps your sales folks on the phone instead of trying to figure out the technology. Great tech support, they always answer me back within 15 minutes and are rarely needed.

Pros: Ease of use, customer service, staff, great job posting tools, reasonably priced, super simple to add or remove users.

Cons: No integrated mail server for both in and outbound

Gets the job done

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Still learning it. Tend to get busy and wander away from it, but I love it

Pros: The search functions make my life so much easier Got rid of all those manilla folders and file cabinets

Cons: All the input that is necessary. I am not a typist, I am a "hunt and pecker" and have to look at the keys, so not the fastest typist. I think a lot faster than I type

Recommendations to other buyers: Don't do what I did. Learn how to use it and take advantage of it. It will save you time and make you money.

Big Biller

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Have a great product. Easy to you, and expensive and has some great features

Big Biller is a Big Deal if you want great recruiting software.

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Cons: My only issue with the software is I would like to drag and drop some items. But I have to believe that is coming.

Overall: Whether you are looking for a software system for a single user shop or a larger multi recruiter business, every search and placement professional should look at Top Echelon's Big Biller software. Very easy to learn - very easy to use and the price is right. While I understand advanced and modern updates are coming - The existing system works great. The training and help support are fabulous! Some fields may be customized to your industry.

Fantastic if you are a 3rd party recruiter!

Dec 08, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Great price for smaller shops to be able to track a placement from start to finish. The customization available to you plus their stellar customer service, training and support response times are fantastic.

Pros: Big Biller really makes an external recruiter's job much easier whether you do perm placement or contract.

Cons: You can only parse 25 resumes at a time.

Recommendations to other buyers: It takes a while to catch on so give it a full 30 days.

A terrific tool for a solo recruiter!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive to use. Seamlessly keeps track of correspondence with contacts whether contacted for recruiting or business development and helps me schedule my next contacts with them.

Cons: I'm not able to do my own merging of records and need the help of Customer Support. But they do a great job of getting it done for me quickly.

Overall: I have used a couple of other recruiting software packages in the past and this one is by far the best. It easily keeps track of all facets of the recruiting and contacts management processes in a seamless manner. The customer support has always been terrific and very timely and the ongoing training series have been invaluable. You can tell Big Biller was designed for Recruiters BY Recruiters. Thank you.

Vendor Response

by Top Echelon on December 07, 2016

Thanks so much for your fantastic review Jeff! You're the best!

WE LOVE BIG BILLER!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, tech support, fair price

Cons: no "add-in" button for Macs

Overall: We've been a customer of TE's Big Biller for many years and won't even consider changing. Our initial set up and transfer of data was seamless and we have found the tech support to be excellent every time. Great product with great people and great support!

Vendor Response

by Top Echelon on December 07, 2016

We love you back Jana! Thanks for the fabulous review!

Review from DBSI

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use/affordable

Cons: more search criteria can be added

Overall: there are some features that can be added- such as the mile radius search needs to increase- perhaps 100 - 200 mile / - can I check with my team and get back to you - on the features we would like you to add.

great except for this review

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Your software gives me the ability to keep accurate records, find information quickly and Plan my days, weeks and months easily.

Using Big Biller!

Dec 07, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, no customization necessary.

Overall: It is very easy to understand and to start working with. If you understand the business it really helps. There doesn't seem to be a way to customize it but for the price who could ask for more.

Great Product

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Looking forward to a better Outlook interface feature. Other than that, a very easy to use system with minimum ramp up time.

Rookie User!

Dec 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I joined this industry about the middle of this year. This software has been incredibly useful. Whenever I have had questions, there has been quick support to answer those questions. The training webinars have been educational and quite often information that I would share with our company at weekly meetings. Go forward and do well!

Vendor Response

by Top Echelon on December 07, 2016

Thank you for the terrific review Maggie. The webinars, along with our software, help us fulfill our mission to help recruiters MAKE MORE PLACEMENTS! :)

Big biller Review

Dec 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall your ATS is a good product that offers good functionality and a good value. I would recommend upgrading your email platform.

Just a little tweaking...

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Big fans here, but...
- compatible with outlook calendar
- an audio alarm with the BB calendar
- a confidential contact area, accessible only to the administrator for personnel info etc.

We appreciate...
- ease of operation
- training and help opportunities.
- positive support from and communication with the technical team.

Just Right

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After our antique ATS crashed, we grudgingly admitted it was time to upgrade to a new system. We researched and watched demos and participated in trials. We listened to sales pitches and read customer reviews. We purchased and implemented one expensive ATS, but it was so feature-rich that, while our managers were excited, our users were intimidated and overwhelmed and didn¿t use it. Big Biller offered exactly what we needed with a user-friendly, simple interface, and excellent pricing. The implementation was painless, training was easy to access, and tech support is responsive. We¿re happy to have found Big Biller for our recruiting business.

Pros: Simplicity, search functionality, ease of administration

Cons: limits on record exports

Perfect for what we need!!!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great company, great software, and great customer support!!! I would like to get the outlook bigbiller addin problem fixed but that is my only complaint. Other than that we have had no problems.

Pros: Ease of doing business.

Cons: Outlook add in needs fixing.

Recommendations to other buyers: Very easy to use. There is nothing I would add or change about this software and if there was they are continuing to improve and take suggestions.

Nothing Better than Big Biller!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a small search firm, I have used Big Biller for over 16 years. I have tried other programs and returned to Big Biller. Why? Because this program is easy to understand and helps me stay organized. I found other programs to be to confusing. With Big Biller, I am able to easily keep track of my Job Orders, Applicants and Placements and that equals a very nice income. The customer service is great. But most importantly, Top Echelon understands the ups and downs of a recruiter's life. They have always been there to help me. The staff is great! I recommend Big Biller to one and all.

Pros: The people stand behind the program. When I have a question or problm, I get a quick and helpful response. I also like the training videos. The training programs helps one under Big biller and also features some of the best best recruitment trainers in the industry.

Cons: I really have no cons.

Recommendations to other buyers: You will find no better bargain than Big Biller. Easy to learn, great support and helps a recruiter stay organized.

I like the product. Customer service is always good.

Dec 06, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: There are a few features I would like (in order of importance to me) Texting Direct pull from LI profile outlook sync

Pros: easy to use and cost effective

Cons: Lacking the things I mentioned above

Excellent recruiter database

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used this product since the creation of my company. I was introduced to it by a friend in the recruiting business who liked it. It is an excellent system to use whether you are a single recruiter or have multiple users. Easy to navigate. Individuals in support and training are always there to provide needed assistance.

Pros: Easy to use. Simple to navigate through the site.

Excellent software for recruiters

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use. Information on candidates and clients can be easily imported. Internal searches are simple to set up. Creating hotlists makes it much easier to manage searches.

Overall: I have used Big Biller since I entered the recruiting field which is over 15 years. I have evaluated other products but find Big Biller to have the most user friendly program. Their support and training teams are always there to assist whether it is a simple question or a problem.

Vendor Response

by Top Echelon on December 06, 2016

Thanks for the terrific review Joe! We love making simple recruiting software that can help recruiters make more placements!

Exactly What We Were Looking For

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been a headhunter for quite a number of years and have tried various products and approaches to recruiting efficiency. I was so desperate for something customized and effective that I crafted my own multi-user database in the late 80's with the help of an applications programmer. We used this system continuously until 2010 when we migrated everything to Top Echelon's Big Biller. It took a strong motivation for us to abandon our old system, but Big Biller checked all of our requirements. It's cloud based with flawless uptime, intuitive, flexible, relational and best of all, it parses resumes directly into the system and populates candidate records from that upload. These attributes along with a very reasonable cost per seat made Big Biller an obvious choice for us. We've reconfigured our group around Big Biller, and that's a recommendation in itself.

Pros: Configurability, Resume Parsing, Cost per Seat

Cons: No Cons worth mentioning. I'd suggest some minor tweaks but nothing that would deter me from recommending.

Recommendations to other buyers: Test drive it, parse some resumes.

excellent

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy

Cons: none

Overall: It is really easy and extremely helpful. I had a license from our company for several years but avoided using Big Biller for a long time thinking I do not need it and it was maybe just a pain. Kind of "old dogs do not need to learn new tricks" . Once it was made madatory to use, I found it so good that I wish I had not wasted so long to just do it as I know I would have made more money. For now I want to become even better at BB. I am pretty good but I know if I mater itm, i will make even more placements.

Recommendations to other buyers: just use it

Vendor Response

by Top Echelon on December 06, 2016

You've got it Thomas! Using Big Biller Recruiting software will streamline your process and help you make more placements!

CEO

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As the principal of a boutique Sale Recruiting firm using Big Biller for about a year now, we've found it a great value and more than adequate for our needs. We still have more to learn about using it to the fullest but it has been very good for us. Content entry is easy, the search function is great and the customer support & training from Top Echelon has exceeded my expectations.

Pros: Ease of Use and Top Echelon Training & Support

Cons: Set up & ramp up would have been been better if we had worked more closely with their staff, but it was very intuitive and easy to use.

Recommendations to other buyers: When starting with the package, be patient & review the all video training sessions first. It will ultimately save you time in the long run. But it was so easy to use it is tempting to skip right into daily usage.

Big Biller review

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great system with a lot to offer. I don't use all of it, but for the money, you cant go wrong

Pros: inexpensive, great support

Great tool to use

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have used this tool before and it is a great tool to use for your candidates and posting jobs.

Pros: Easy to use

Cons: NA

Big Biller in review

Oct 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The Big Biller software works REALLY well. The customer service is excellent.

Pros: It works! :) The parsing efficiency is VERY high. Great add-on tools, like the job postings. Great functionality

Cons: It looks and feels antiquated when compared to other ATS's. Wish there were more customizable and larger' call-to-attention areas.

It's So Easy To Use!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Big Biller is super easy and functional. E-mail parsing is simple and fast. It works perfectly for our small recruiting team. It helps keep us organized and efficient. I wish we had found it sooner!

Pros: Easy to use and simple to learn. Great customer service, with weekly training and individual help if needed.

Cons: You have to go back and forth between pages rather than being able to change things in one candidates file.

Recruiting Software

Oct 21, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software has been amazing to use and has helped me in so many ways. I would recommend this to other business owmers.

Pros: How easy it is to maneuver through the system very user friendly.

Cons: No cons

Recommendations to other buyers: N/A

Big Biller is a Game Changer!

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Big Biller has been a game changer for our recruiting team. We knew after a week into the free trial that this was the system for us. It has streamlined our process and increased our efficiency and productivity. The simple email parsing saves us hours of data entry time. We love the ease of use with multiple recruiters. The activity calendars help us keep track of our candidate interviews while the pipeline makes it so easy to follow them through the entire process. We thought that because we were a smaller company, we wouldn't be able to afford recruiting software. But we were wrong, Big Biller is so affordable. It was an added bonus that the training and customer service is outstanding!

Pros: So easy to learn and use. We loved being able to "test drive" the system with a 30 day trial.

Cons: I wish that the pipeline page would automatically open to the candidate, rather than having to scroll to find them. Or that you could change the pipeline status straight from the pop up in the candidate file.

Recommendations to other buyers: With a free 30 day trial, what do you have to loose? Try it out, you'll love it!

Easy and very resourceful

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It saves a lot of time. Easy to use. Great Customer Service. Parsing resumes awesome.

Pros: Parsing Resumes into the format, great!

No Frills... Just Functionally Sound Recruiting Software

Oct 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This is a very easy to use, functional, and sound recruiting tool. The user interface is easy to navigate. There are other software Solutions out there that are much more robust in features and capabilities. However, if you are a small recruiting agency this software will more than fit your needs.

Pros: Ease-of-use and customer support

Cons: Somewhat Limited with features and capabilities when comparing to other Solutions out there.

Recommendations to other buyers: Do yourself a favor and research all solutions thoroughly on the front end. This will save you lots of time and hassle selecting the right solution up front.

Big Biller, Recruiting Software review

Oct 11, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Our recruiting firm demoed 4 software systems, including Big Biller. This was probably the one that we like the least.

Pros: Monthly subscription service

Cons: Front-office solution only; does not have a connection to QuickBooks. Online group training with others; not individualized. Difficult resume parsing--have to forward the resume in order to parse; can only parse up to 20 resumes at a time. Does not have the ability to link calendars with interviews, meetings, etc. Advertising options not included--a separate cost. Additional fees for storage (not cloud-based). Everything was "a la carte"--when we added all services together, it was one of the most expensive options.

Recommendations to other buyers: Do your research and pick the best option for your firm!

Big Biller Recruiter

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Big Biller is an easy, affordable Recruiting software that allows a small search firm such as ourselves to begin to build our own database. It allows us to keep all the information that we collect in the same place, and have it handy whenever we need it.

Cons: There is really nothing that I do not like about this product. The software itself, and the customer support makes it very easy to use.

Recommendations to other buyers: Take a look at what your company needs. Going with the most expensive option, is not always the best option. There are a lot of quality Recruiting Software that can be used at an affordable cost.

Tacking Your Work

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great processes and easy to use. Tracking the candidates progress and client feedback, has never been so easy. FAST and easy is the best way to describe Big Biller. I don't have time to document and with one click it goes into every file I need to post an activity to. And, the ongoing training they offer, is up to date and on point. I have learned allot about the trends and where the recruiting industry is heading.

Cons: On the job order, sometimes you have two to three hiring managers you need to review a candidate for a department. And, it only allows you to enter one email contact on job order. So, you have to remember who else has to have a Cc resume on the candidate you are submitting job for. Wish they could add button to add more hiring managers for job order.

Recommendations to other buyers: Cost effective, well designed with the recruiter in mind and most of all fast and easy to use.

Get BIG BILLER if you hate wasting money and like being productive!

Sep 06, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: advertising directly from site, clean interfaces, email templates, effective parsing is always accurate, pricing is excellent, support team is excellent as well. Entering new candidates is easy, classifying them is also easy and the fact that it is easy makes it more likely that it is going to happen. Many CRMs I have used repel one from using them as they are clunky and inefficient. I like that one doesn't have to enter information in multiple places.

Cons: I would like this product even more if it were integrated with GMAIL. At current, it only sycns with OUTLOOK. I am a google based shop and emails not being captured in the tool makes for a bit of a nuisance.

Recommendations to other buyers: I tried to WING it and found that I needed the training, even though I have a lot of experience with CRM products. Every product has it's own little bits and pieces that are unique. Sign up for the training! It's useful!

Great Company and client support

Aug 30, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have worked with Top Echelon in the past. Although I did not purchase the product because I use another software at this time, I have used other products. The company is very customer friendly and explain how to use product.

Cons: I am using another product and did not see a reason to leave the product I have but like the idea that you can share candidates if you are part of the Top Echelon network.

Recommendations to other buyers: Try some of the top software first and see which one fits your interests. Each software and plus and minuses and it depends on the your interest and needs.

Easy to use and cost-friendly for a smaller recruiting company

Aug 24, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: During my free trial, I found Big Biller to be very easy to use and experienced no hassle in setting up a free trial. Adding contact information was seamless and was very intuitive for me. The pricing is inexpensive considering all the features you get. My experience was positive.

Cons: I decided not to go with Big Biller largely because the back office solution they offered with contract placement would not allow, for liability reasons, some of the types of contract placements that I would like to make in the future.

Recommendations to other buyers: Looks at many options and don't assume the most expensive option is the best option. It often isn't.

Very easy to set up and use.

Aug 23, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They offer many solutions to SMB which has allowed for us to diversify into C2H and contract placements.

Cons: I've not encountered any issues. The follow up has been phenomenal.

Recommendations to other buyers: Excellent customer service. This is a great brand if you're looking to grow, main-stream process & be more productive, efficient and profitable.

Review of Big Biller

Jul 19, 2016
4/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to navigate through and understand and employees are very helpful and there to offer assistance immediately.

Cons: Some of the searches...I am not sure if it filters through and provides us with all of the candidates that we require from a specific search, I am weary that some critical candidates are missed. Also, don't like how Big Biller doesn't accept duplicate resumes. For example, if we send Jane Doe again, it bounces back, however, Jane Doe may have an updated resume that we would rather include. I think it should accept the duplicate and attach it to the profile already in Big Biller.

Recommendations to other buyers: Reach out if you have any questions, and those responsible for your account will certainly help you with anything you need!

Marginal product and service

Jun 09, 2016
3/5
Overall
3.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: Web based, easy to use and fairly inexpensive. They offer a lot of training.

Cons: Support is spotty at best. No calendar integration so you have to dual entry into BB planner and your calendar. The mobile site does allow access to planner.

Recommendations to other buyers: Margjnal product with spotty support. Pay specific attention to the shortcomings of the planner integration with calendaring function. Be aware the mobile site does not allow access to planner.

Excellent - I compare every year, and stay right here! 7 years now

May 24, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Support - fast, friendly and effective, Flexibility, Value, Scalability

Cons: every once in awhile I find something I can't tweak, but always minor stuff

Recommendations to other buyers: Don't be wowed by other companies' sales pitches - BigBiller is excellent software at a great price.

Excellent Applicant Tracking Tool

May 18, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Everyone has been very helpful and willing to assist you with continued training and knowledge of the program.

Cons: No complaints, I only wish you could upload established applicants and clients into the system without having to enter individually.

Recommendations to other buyers: This program has helped us to organize our applicant tracking. We are still in the learning segment but so far it is very user friendly.

Logo

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The response for setting up my logo for my email signature was within a minute or less!!

WOW and Thank you!!!

Vendor Response

by Top Echelon on December 06, 2016

Thanks for your kind review Michelle! Our customer support loves helping our recruiters!

I have loved Big Biller from the start!

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: After investigating various software - we determined Big Biller was right for us. It was good when we started and it has even improved since then. The pipeline is one of my favorite enhancements. I also like the reporting capabilities and the ability to keep up with what my team is doing.

Big Biller - affordable, accessible & effective!

Jan 15, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I am not a very technologically adept person, but I do work very hard on building my database and do rely on being able to send targeted mass emails. Big Biller is very user-friendly and does a great job in terms of making searches easy to run and consistent. I love the fact that I didn't have start up costs and that my monthly rate is so low. Big Biller is a great product and the customer service is outstanding! Also, I enjoy the free seminars.

Cons: Nothing really...I think there are a couple details that could make Big Biller perfect for my needs, but having used other much more expensive programs that were not as good as Big Biller, I would be nitpicking.

Recommendations to other buyers: Its got as many bells & whistles as I think anyone would need and for a fraction of the price. Top notch customer service!

THE BEST OF THE BEST

Nov 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As the VP of a 30 year old firm, we have worked with MANY softwares over the years and I have found that ALL have their pros and cons with adjustments that need to be made. I have come to realize that the MOST important aspect of a GOOD software is its customer support team and BIG BILLER IS THE BEST!!! Even on the WEEKENDS their team is quick to respond and resolve any issue with excellent customer service, including providing suggestions to free programs not affiliated with their firm that can help serve the needs of its customers. All in all, this will quickly be one of your best choices either for personal use, or by your team. My favorite feature is their candidate import system that is by far one of the best in the business. And don't even get me started on their "pipeline" system. Simply amazing Big Biller. Well done.

The most efficient system I have used!

Jul 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Big Biller allows you to input data and find information quickly!! Love that you can find everything you need all on one page and can share to the network VERY easily! We are still somewhat new to TE and need to take time to really research what all Big Biller really needs to offer. So far our experience has been great, and the customer service is efficient!

Big Biller review

Jun 25, 2015
4/5
Overall
4 / 5
Ease of Use
2.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Great service and easy to use. It has the basic features that you'd expect of any good system.

Cons: Not very tailorable in terms of slicing and dicing my information.

Recommendations to other buyers: I'd highly recommend it if your requirements are simple and straightforward.

Excellent front office software

Jun 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a fairly small staffing agency (7 users) and recently migrated from Bullhorn and Akken into Big Biller and couldn't be happier with the ease of use, customer service and especially price. I highly recommend this ATS to anyone looking for a simple, straight forward software to streamline the process from recruitment to placement. My only regret is that we spent all that money on the other 2 ATS before finding Big Biller.

Great service and simple but powerful system

Jun 15, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am really enjoying Big Biller. It is very fast compared to Sendouts (our last system) which is especially important due to our slow internet connection.
Very straightforward. Training has been excellent and Chris and Tyler in Support are super! Fast, responsive and friendly.

Vice President Business Devlopment

Jun 09, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: every person with whom we have interacted has been friendly, patient, knowledgeable, and professional. the product is very user friendly and logical in its set up.

Cons: lack of complete tie in to Outlook - but i understand that is coming

Recommendations to other buyers: know that Big Biller has expert training and will get you up to speed quickly and is very responsive.

Big Biller is AWESOME!

Jun 09, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Big biller is a one stop shop for keeping track of candidate and client conversations. As a small firm a lot of the resumes that I had on my hard drive was not accessible from home computer so it limited my work to one computer. Big Biller has helped me have more freedom to work from any computer connection. I also love the pipeline management system.

Cons: I think new Jobs should automatically go into the pipeline board.

Recommendations to other buyers: I think it is better than Bullhorn and ZipRecruiter because you can post to job boards that feed into Indeed.com which is important in the staffing business.

Just Learning

May 21, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: There are several things I like about Big Biller. I like the ease of parsing a resume. I like the ease of updating a file. Very easy to learn and use.

I do not like some of the search features. In previous databases we used it had more options on the search.

Recent change from Act!

May 14, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'll start by saying we are a senior level national recruiting firm. We are a group of 15 full cycle senior recruiters and have used a variety of CRM's tailored around our industry already; PC Recruiter, Act!, Gofer and I forget what others we've had. Big Biller is by far the easiest and most practical we've used to date. We've barely started using it and already it has proven to be a very easy to use and useful tool. We recently converted from Gofer to Act! hosted and after a month of struggling with Act! we switched to Big Biller because of how poor Act! was supporting us. This brings up a very import asset to converting to Big Biller. Our conversion support we received from Big Biller was amazing. Their tech support is spot on. They made it seamless and were quick about it. Moving forward, their training is also a huge asset. They provide hands on training as well as follow up. Act! hosted was a total failure in so so many ways. Even while we were going through our conversion from Gofer to Act! we found one issue after another. Our rep actually erroneously forwarded a complaint of a web hosted client having extensive drop offs. Our rep emailed our principal of our organization thinking she was emailing their tech support person saying that they are having a lot of complaints on fall offs & disconnects for the month and wanting tech support. Once again, one example after another that just was not acceptable so we bounced out quickly and found Big Biller. Our practice has been in operations for over 15 years so we have explored a variety of CRM resources. At this point, Big Biller is by far the easiest and most practical we have utilized.

Bill Biller Rocks!

May 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a user of Big Biller for at least 5 years and find it the best software for recruiters on the market. It is seamless to use with other programs like Outlook and posting job to our web page is easy. Highly recommend Big Biller to any serious recruiting agency.

We are in the beginning stages of utilizing big biller as our software, but it is very efficient.

May 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I researched multiple ATS software programs and Big Biller offered the most value for the price. I had no idea initially that we could implement mass marketing emails and the full spectrum of generating reports, metrics and tracking.

Both Tory Tucker and Hannah Lapps have made themselves available at every request, and have exercised the utmost of professionalism and patience while we are in our learning curve. I love the online webinars offered twice a week, and so do my recruiters. They jump on Fridays training often for refresher courses. We still have a lot to learn as soon as we go live, but I know I have a strong support system for when we hit the wall.

Also, the team at Hiring Hook have been brilliant in our Logo Design and Website Design, we could not be happier!!

Big Biller

Jan 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The workflow is very simple. It allows a recruiter to focus on recruiting and not spend a lot of time on data management. The support you get from Big Biller is great, and I really like the chat feature with the technical folks.

Cons: I honestly can't think of anything i don't like about the product. They are doing updates to the system that make functionality better, and the ability to go back to a previous worked record is fantastic.

Recommendations to other buyers: Look at ease of work and simplicity. This software has it all in one. Not to mention the cost is better than any I reviewed.

Amazing software and people!

Jan 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: What I like best is the ease of use and ability to customize the software as needed. We also have Hiring Hook, which makes the job posting process as easy as 1 click. Tuesday's training sessions are conveniently scheduled and when I can't make it, they always have a recorded version I can watch at my convenience. Additionally, the people are absolutely amazing, including sales, support, website development, and accounting. Everyone is always so happy to hear from us and incredibly upbeat, no matter how picky we are. I always enjoy speaking with the company. And, they are very reasonable. When I have made errors, they have gone out of their way to assist me. I highly recommend Big Biller!

Cons: I would like to see some flexibility in the Hot Lists area.

Recommendations to other buyers: Try it! You have nothing to lose. It's competitive with other similar software programs, however I feel for the price I'm getting great value. Also, call support. Each time I've contact support to ask a "How To" question, I've learned something new that made our recruiting lives easier, such as Hot Lists, Customized Skills, Searches, Email templates, and much more.

All in One

Dec 30, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This product really provides an all in one service for tracking clients and candidates. After reviewing competitors, I found Big Biller to offer a number of services surrounding a recruiter's needs to work efficiently with seamless effort.

Cons: You can't delete duplicate contacts; however, there is a way to make sure you do not duplicate before entering (user error).

Recommendations to other buyers: I would recommend you make sure you can grow into your database and watch for additional fees associated with adding space, training fees and job sharing vendors from competitors.

Big Biller super-user (recruiter) since its initial release in 1997.

Dec 12, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: They have exceptional customer support, and are very receptive to input/feedback from users. Big Biller ATS is developed by recruiting industry experts, so they understand the typical recruiters workflows. They also stay current with industry trends and update the software as frequently as realistically possible.

Cons: The Planner doesn't integrate with external calendar applications, requiring duplication of entries in Big Biller Planner and my preferred Google calendar application.

Recommendations to other buyers: Find out what the developers of the ATS know about the recruiting profession, and how receptive and responsive the vendor is to customer input.

Overall I think Big Biller is a great product.

Dec 11, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like Hiring Hook and the detail options for candidates.

Cons: I dislike the search capabilities and layout of open positions. I have no complaints about the vendor.

Recommendations to other buyers: Be sure you do the initial training. It helps a lot getting to know the software.

Great Experience with This Product

Oct 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremely easy to use, and the company is very friendly and offers plenty of support.

Cons: There are really no negatives about the software. Sure, there are a few things that could be tweaked here and there, but overall, I have been extremely pleased.

Recommendations to other buyers: If you are looking for a cost-effective, easy-to-use tracking system for your recruiting firm, this is it!

Big Biller

Aug 14, 2014
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: It was a welcome tool. Before we were fully a paper office, it definitely helped us find/search applicants and employees' files much easier.

Cons: On occasion, we would have trouble uploading and parsing resumes.

Recommendations to other buyers: For the price, it's hard to beat. We currently only utilize the applicant tracking version of Big Biller. But it has worked perfectly for what we needed, which was organizing our applicant database.

Very pleased with Big Biller

Jul 08, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's Extremely easy to use. It's very intuitive and user-friendly.

Cons: I would like the ability to link candidates to job orders from the candidate's profile, as opposed to having to do so from the job order profile. Once I've entered a new candidate into the system, I'd like to be able to link that candidate to the various orders I have for which that person might be submitted. Instead, I have to go to each order individually and then backtrack from each to linking that candidate. Second, I would also like to be able to submit a connected candidate to the contact directly from the job order, as opposed to having to create a new email to the contact and then selecting the job order to which that submission should be applied/notated.

Recommendations to other buyers: The best thing I had about going through demos of different products was seeing how favorably Big Biller compared to all of them, both financially and technically. The minor negatives are far overridden by the superior financial savings over similar products, and Big Biller's customer service is absolutely top-notch. They are always available on immediate demand.

Recruiting Tool

Jun 16, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The ease of use and the technical support that is readily available. I especially liked the parsing feature that enabled me to upload several resumes from email into the system.

Cons: I had no negative experience with this product. I selected this product because it met the criteria I needed to better service my clients.

Recommendations to other buyers: Ensure that you spend the time trying the product and go through the demonstration sessions. it's very helpful.

This software - while very inexpensive - is punching above its weight

Jun 16, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Frankly, the best feature is the cost relative to the benefits. There are solid features in terms of linking applicants to positions, applicant searching, emailing from the system, etc. that you would get on the more expensive ATSs. This system is not perfect, and there a are few things that can take a bit to get used to, but overall it is a great value for the money and easy to learn.

Cons: You can only link the candidate to the job from the candidate screen, and when you update the candidates in the jobs module the candidate jumps to a new position reflecting its advancement relative to other candidates as soon as you update the candidate (introduction, interview, etc.). So sometimes, if want to push a candidate up two notches and you are not paying attention to the movement of the candidates, you advance to the wrong candidate.

Recommendations to other buyers: Compare this to other systems in term of price and feature and it is a good value for a small company.

Fulfills necessary functionality for a Staffing Software

Jun 16, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: This product is affordable, web-based, and therefore Apple-friendly. It has all the necessary functionality you would need to run a small(er) staffing firm.

Cons: Overall, it is visually 'okay.' This is likely the trade-off on pricing. But it is good enough, and the additional price that I would have to pay for a more visually appealing software just isn't worth it.

Recommendations to other buyers: What I really like about Big Biller is its price point for scaling users. Their competitors are much more expensive, but without adding much value at all.