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Big Biller recruiting software is designed as a front office applicant tracking and CRM solution for contingency, retained and contract staffing recruitment and search companies in the US and Canada.

Product Details

Big Biller has many recruiting software features such as resume parsing, email parsing, spreadsheet imports, duplicate checking, merging records, logging activities, customized fields and a Chrome extension to help add profiles from the internet with a click. The CRM features helps users stay connected to customers such as: email marketing, templates and logging, sales pipelines, hotlists, biz dev, calendar integration, activity planner, social media, job posting, reports and website portal.

Contact Details

Top Echelon

http://www.topechelon.com

Founded in 1988

Located in United States

Jobs Dashboard
Main Dashboard
Candidate Record
Pipeline
Reports

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Big Biller Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal
Assessments
Background Screening
Billing & Invoicing
CRM
Candidate Management
Internal HR
Interview Management
Job Posting
Lead & Sales Management
Payroll Management
Reference Checking
Resume Parsing
Resume Search
Self Service Portal

Big Biller Reviews

Showing 5 of 180 reviews
Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5
Clare S.
Intern
Staffing and Recruiting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
August 29, 2019

“Thoughts on Big Biller”

OverallI have had an excellent experience with Big Biller. As we all know, technology does not always work the way we want it to or when we want it to, and Big Biller is no different. However, Big Biller has an excellent support team working for them. They care about your opinion and work with you to make your job easier so that you can operate successfully. This mentality has stood out to since day one of working within the Big Biller system.
ProsI have been using the Big Biller software for just over two years now. Since the update, a new feature that I think is beneficial is the automatic nominations. I enjoy the nomination feature because I can see all the applications within the candidate inbox. The apps are all in one place and do not have to worry about adding them into Big Biller, tying them to the correct recruiter and job. This feature saves a lot of time and energy. Another feature that I enjoy is the pipeline. As an intern, my main focus is on finding qualified candidates for our positions. When I am searching, I can easily see if we have considered them for the current opening and other openings we have had in the past. Before the update, this was a feature we did not utilize often. I think the pipeline has improved to become an excellent tool as I can see what candidates I have found and where they are at in the process. I can easily see the candidates that have been rejected or moved onto an interview and adjust my searching with this information.
ConsNo one likes change and adjusting to the new system has not been easy, but after establishing a routine and going through the excellent training videos that Big Biller has to offer it has made the process much a smoother transition.
Reviewer Source 
Source: SoftwareAdvice
August 29, 2019
Gary N.
Owner/Manager/Recuriter/Sales
Staffing and Recruiting, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
December 16, 2016

“Customer Review - SMB Recruiters”

OverallI have over 30-year experience in recruiting and have used several databases during that time. It is a great ATS but lacks as a CRM/sale process tool. It is complete and thorough and easy to use. It is no overly complex. You use most all of the features. Most records or entries are usually no more than 2 clicks away. The parsing feature is invaluable - just ask us old timers that had to OTC faxed resumes and still correct them by hand. The CRM/sales process is not as efficient as the ATS functions, as this is an ATS. But the new database should have new CRM features. I would like a little better metric report system, but I am not sure why or what would be better, It just not as comfortable as some dashboards that I have used. And some of the features I am sure will be updated I.e. emails - auto-type entry, cut and paste pics and data, integration with calendars, also even VOIP systems. (click on the number to dial). It is sometimes not as intuitive as it should be but I think most of that is being addressed. Also, I think it should have some accounting info, placement data information, for both full time and temp. Nothing exotic by can be integrated with popular accounting systems. Support and assistance are easily 5 stars, everyone is willing to help one on one. People are reasonably easy to contact. And everyone speaks excellent English and are culturally aware.
ProsEase of use but thorough. Parsing is awesome. Great customer service. Big enough company to fill the needs of a database and support, but not so big that there are barriers to info and exchange of ideas, suggestions or problems
ConsNeeds some updating on processes - one click instead of 2. Not a very good CRM. the 'note' field does not automatically save. I have seen an hour interviewing a candidate and then go to another record and forgot to save the notes. This really hurts production, efficiency and credibility with clients candidates. Better CRM/Sales pipeline mgt system. Able to select the names in the quick add field of a company record to email a specific person in a campaign. Otherwise, you can't organize by company status (Lead, prospect, account etc) and you have to enter the names manually in a hot list to be emailed.
Recommendations to other buyersThe product is well priced, complete but not overly complex. I would recommend it to any small or midsize staffing company or even a large company if you don't need all the bells and whistles. I like those additional users are inexpensive to enroll.
Source: SoftwareAdvice
December 16, 2016
John F.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 2, 2019

“Praises to the BigBiller product!”

OverallI have used your software since 2005. That speaks volume for my opinion of your services.
ProsBig Biller is a very user-friendly product. It has comprehensive functionality that leaves the statement, "I wish it did this" totally out of the picture. The customer service is outstanding. I mean "Outstanding". They know their product, they always have an answer, they are patient with a string of questions, and they always get back with you if you email them questions. The help section is always the first place I go and generally, I can find answers there.
ConsAt the moment, I have no constructive criticism to give. :-)
Reviewer Source 
Source: SoftwareAdvice
August 2, 2019
Laura C.
Managing Partner/Owner
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 10, 2019

“Great Software, Amazing Support”

OverallIt's a great database for recruiting, with everything a recruiter might need, for a reasonable price. It's truly OUTSTANDING feature, though, is tech support. In the very rare even that I have needed them, I call (yes, call ON THE PHONE....they don't divert me to just a chat or email function), and lo and behold, a live person THAT ACTUALLY WORKS THERE AND KNOWS WHAT THEY'RE TALKING ABOUT answers in the first couple of rings. They then solve my problem DURING THE CALL, giving me as much time as I need for questions. If the problem can't be solved during the call, the follow up is excellent. They behave as if they value each and every customer, and I only have one seat with them currently.
ProsEasy to use, customizable, does everything I want it to in a straightforward manner
ConsI wish that there were more keyword searching capabilities, such as keyword searching on the planner, and an "all records" keyword search, but it doesn't discourage my satisfaction with the software; I had to "reach" for a "what did you like least" example.
Reviewer Source 
Source: SoftwareAdvice
August 10, 2019
Brian C.
President
Consumer Goods, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 29, 2019

“Big Biller Software”

OverallBig Biller is easy to learn, but more importantly their tech support is fantastic and always there when I have questions. Also I like that they continue to update the software and take recruiter inputs to make it better.
ProsI like the pipe lines as I go back to them time after time when I get new job orders. I like that you can parse candidates directly from Linked IN as well as parse multiple resumes at one time.
ConsThe minor issues I have I passed along to tech support and they were incorporated.
Reviewer Source 
Source: SoftwareAdvice
August 29, 2019