--- title: "Top Echelon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Top Echelon Software - reviews, pricing plans, popular comparisons to other Recruiting products and more." source_url: "https://www.capterra.com/p/84093/Top-Echelon/" page_type: "product" language: "en" --- # Top Echelon Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Top Echelon ## What is Top Echelon? TE Recruit™ by Top Echelon is the ATS and CRM solution designed to grow with your recruiting/staffing agency or executive search firm. Built for all industries and niches, TE Recruit is highly configurable, allowing you to create custom fields, pipelines, and workflows that fit your unique needs. Automations save time by streamlining repetitive tasks, while robust CRM features empower business development and help you manage client relationships effectively. With advanced sourcing tools, hotlists, dynamic reporting, and seamless integrations with job boards, email, calendars, and APIs, TE Recruit simplifies every stage of the recruiting process. Its intuitive interface ensures ease of use, while powerful features and AI tools provide the scalability needed for growing agencies. Backed by decades of recruiting expertise, TE Recruit is trusted by thousands of recruiters to save time, stay organized, and close more placements. Streamline your workflow and drive results with TE Recruit. ## What is Top Echelon used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Staffing Agency](https://www.capterra.com/staffing-agency-software/) Recognitions Shortlist Best ease of use Overall rating Based on 515 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 1% Pros & cons Intuitive and adaptable platform Comprehensive candidate management Cumbersome email integration process Starting price $75 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Recruiting / 2026 - Recruiting Agency / 2025 - Staffing Agency / 2025 Our "Best of" badge program showcases products with the highest ratings... - Recruiting Agency / 2026 - PEO / 2025 - Recruiting / 2025 - Staffing Agency / 2025 Our "Best of" badge program showcases products with the highest ratings... ## Top Echelon alternatives Highest Rated [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (443)](https://www.capterra.com/p/133064/Crelate-Talent/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/84093/Top-Echelon/alternatives/) ## FAQs about Top Echelon Overview ### What problems does Top Echelon solve? Top Echelon solves scattered recruiting workflows, missed follow-ups, duplicate candidate submissions, and manual data entry by centralizing jobs, candidates, clients, communication history, and pipelines in one customizable ATS/CRM. Boutique staffing firms, agency recruiters, recruiting managers, and distributed teams benefit most from faster searching, clearer status tracking, and easier collaboration. Answer based on 261 reviews Overview ### Which roles and teams benefit most from Top Echelon? Top Echelon is most used by recruiters, executive search professionals, and recruiting managers who need to source candidates, manage placements, and collaborate across hiring workflows. Agency owners, presidents, CEOs, and managing partners benefit from pipeline visibility, team oversight, and business development support that helps run and grow recruiting firms. Answer based on 473 reviews Overview ### What company size and industries is Top Echelon built for? Top Echelon is built for small recruiting and staffing firms, with 97% of reviewers from small businesses and 53% in Staffing and Recruiting. It also serves executive search firms, with additional use in Human Resources at 9% and Information Technology and Services at 5%, plus limited midsize adoption at 3%. Answer based on 515 reviews Features and Usability ### What are the key features of Top Echelon? Top Echelon includes core recruiting features such as applicant tracking, candidate management, candidate tracking, and resume parsing. Reviewers also highlight Big Biller pipeline management, email integration, job posting, and Boolean search. Differentiating capabilities include recruiter network collaboration, customizable workflows, and reporting dashboards for full-cycle recruiting. Answer based on 131 reviews Pricing ### How much does it cost and what fees or limitations are included? Top Echelon starts at $75/user/month on the Standard plan when billed annually, or 89 billed monthly. The Professional plan starts at 89 annually or 110 monthly. A free trial is available. Reviewers often call it affordable and flexible for smaller firms, though some wanted lower per-user pricing or more add-ons included. Answer based on 84 reviews Integrations ### Which third-party tools and platforms does Top Echelon integrate with? Top Echelon integrates with Microsoft Outlook, Gmail, Google Calendar, Indeed, ZipRecruiter, LinkedIn Recruiter, FoxHire, and Checkr. It connects to 10 third-party tools in its catalog, with reviewer mentions centered on email, calendar, and recruiting job board integrations rather than broader CRM or telephony platforms. Answer based on 76 reviews Getting Started and Support ### How easy is it to onboard and train a team on Top Echelon? Top Echelon is generally quick to onboard, with many teams learning the basics in days and nontechnical users often getting comfortable fast. Training is available through live online sessions, webinars, videos, and documentation. New hires and everyday recruiters ramp quickly, while beginners, admins, and users adopting advanced features may need more time. Answer based on 106 reviews Getting Started and Support ### What customer support options does Top Echelon offer, and how do users rate the experience? Top Echelon offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and knowledgeable, with useful training resources and personalized assistance. Some reviewers mention needing frequent help because parts of the interface feel less intuitive, plus occasional delays reaching support or getting callbacks. Answer based on 121 reviews Recruiting process ### How well does Top Echelon support the recruiting process? Top Echelon supports full-cycle recruiting with candidate tracking, job management, sourcing tools, and workflow visibility. Staffing firms, boutique agencies, and remote recruiting teams often find it easy to stay organized and move placements forward, though some users want stronger interview tracking, agency evaluation features, and better shared candidate search results. Answer based on 131 reviews ## Who uses Top Echelon? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and adaptable platform 99% positive reviews out of 70 Most reviewers find ease of use important, highlighting the intuitive design and minimal training required. Cumbersome email integration process 47% negative reviews out of 51 Some reviewers describe email integration as unreliable, with issues syncing, tracking, and connecting to external email platforms. Comprehensive candidate management 98% positive reviews out of 46 Most reviewers indicate candidate tracking enables efficient organization, progress monitoring, and streamlined recruiting workflows. ron S. owner, 1 employee. "the organization and support...Big Biller applicant tracking program....and the ability to interface with my peers ....and its been a very profitable experience" Highly user-friendly experience 98% positive reviews out of 46 Most reviewers describe the user interface as straightforward, customizable, and accessible for various technical backgrounds. ## Features AI summary Based on 11,304 Recruiting reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Top Echelon supports all three features that reviewers identify as most important: **Application Management**, **Applicant Tracking**, and **Job Posting**. Together, these capabilities help businesses manage candidate flow, keep hiring pipelines organized, and publish openings efficiently, allowing teams to move faster from sourcing to placement. Job Posting 4.4 (71) 61.97% of 71 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Resume Search 4.4 (98) 67.35% of 98 reviewers that rated this feature as important or highly important This aspect helps you quickly locate candidates using keywords, Boolean logic, and hotlists. Reviewers appreciate the accurate, easy-to-use search and the ability to filter by various attributes, but some mention occasional difficulty finding all relevant resumes or refining search parameters. Candidate Management 4.7 (143) 80.42% of 143 reviewers that rated this feature as important or highly important Top Echelon offers robust tools to organize, track, and update candidate records, including parsing from LinkedIn and managing pipelines. Users think it’s easy to input, search, and categorize candidates, but some feel the abundance of options can be overwhelming without better guidance. Resume Database 4.7 (98) 76.53% of 98 reviewers that rated this feature as important or highly important You benefit from a centralized, easily searchable resume repository with strong import and storage options. Reviewers indicate it’s simple to add, update, and access resumes, and value the ability to search other affiliates’ databases, though some see room for improved targeted search. Applicant Tracking 4.7 (220) 78.64% of 220 reviewers that rated this feature as important or highly important With this capability, you can easily monitor applicants through every stage of recruitment, customize workflows, and document interactions. Reviewers appreciate the intuitive tracking, customization, and reporting, though some mention occasional glitches and the need to enter data in multiple places. Resume Parsing 4.7 (53) 88.68% of 53 reviewers that rated this feature as important or highly important It gives you a quick way to add resumes to your database, saving time and reducing manual entry. Some reviewers find the parsing fast and reliable, but others report duplicate entries and issues with resumes that have complex formatting or image-based content. Top Echelon 149 features ### All Features - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - Advertising Management: Manage advertising space and its sales within your network or publication - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Job Description: Users can generate job descriptions with generative AI. - AI Text Generation: Allows users to generate text based on a text prompt. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics Reports: Generates analytics reports based on staffing data. - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: With this capability, you can easily monitor applicants through every stage of recruitment, customize workflows, and document interactions. Reviewers appreciate the intuitive tracking, customization, and reporting, though some mention occasional glitches and the need to enter data in multiple places. - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assessments: Includes assessments to gauge the performance of individual students on learning activities. - Automated Matching: Automates matching of candidates to open positions, based on each candidate’s qualifications. - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Evaluations: Enables users to share feedback on candidates. - Candidate Management: Top Echelon offers robust tools to organize, track, and update candidate records, including parsing from LinkedIn and managing pipelines. Users think it’s easy to input, search, and categorize candidates, but some feel the abundance of options can be overwhelming without better guidance. - Candidate Matching: Provides advanced candidate matching or allows for the creation of an "ideal" candidate profile. - Candidate Portal: Portal provides programmers with coding skills lessons, challenges, and games to develop their skills and promote their experience to companies looking to hire. - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Search: Searches for qualified candidates by integrating with career sites. - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Sourcing Metrics: Reports where applicants are finding job listings. - Candidate Tracking: Record interactions, notes, and developments with candidates - Candidate-Facing Statuses: Enables candidates to view their position in the process. - Career Page Configuration: Configures branded career page for the users website. - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Decision Making: Makes informed choices based on available data and objectives - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Email Integration: Integration with email tools in order to easily send confirmation emails and other communication pertaining to a customer's order. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Referral Management: Manage and track employee referrals for open job positions - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Evaluation Management: Create, share, and manage the distribution of job descriptions/duties - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - For Recruiting Agencies: Designed for the use of recruiting agencies - For Small Businesses: Designed for small businesses - For Staffing Agencies: Software addresses specific needs of staffing agencies - Full Text Search: Search for specific words or phrases within a document or database - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Gen AI in Talent Acquisition: Provides generative AI for the creation of job descriptions, onboarding materials, or talent acquisition tasks. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Initiative Management: Create and manage internal campaigns to improve company culture or business strategy. - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interoperability: The ability of two or more systems to exchange information or data. - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Interviews: Schedules, manages, and hosts live or records video interviews. - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Posts: Enables recruiters to publish job posts across multiple sites. - Job Requisition: Request a new hire, explain the need, and determine available budget - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing - Mobile Access: Access software remotely via mobile devices - Mobility: Provides accessibility from a mobile device for learning on the go - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Orientation Workflow Management: Create orientation programs for new employees or students - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pipeline Dashboards: Provides dashboards that enable tracking candidates through the recruiting process. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Predictive Insights: Use artificial intelligence to provide intelligent strategy modelling and proactive risk assessment - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: You benefit from a centralized, easily searchable resume repository with strong import and storage options. Reviewers indicate it’s simple to add, update, and access resumes, and value the ability to search other affiliates’ databases, though some see room for improved targeted search. - Resume Parsing: It gives you a quick way to add resumes to your database, saving time and reducing manual entry. Some reviewers find the parsing fast and reliable, but others report duplicate entries and issues with resumes that have complex formatting or image-based content. - Resume Search: This aspect helps you quickly locate candidates using keywords, Boolean logic, and hotlists. Reviewers appreciate the accurate, easy-to-use search and the ability to filter by various attributes, but some mention occasional difficulty finding all relevant resumes or refining search parameters. - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Sourcing: Manage suppliers, the products and services they offer, and pricing. - Sourcing and Candidate Identification: Search broad candidate pool to recruit passive talent - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Permissions: Gives administrators the power to restrict views, functionality, access, and abilities by role. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Building: Enables the building of custom recruiting workflows. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (504) 4.4 Based on 504 reviews ## Pricing Value for money 4.5 (421) Free Trial [View pricing plan details](https://www.capterra.com/p/84093/Top-Echelon/pricing/) Standard $75.00 Per User,Per Month It includes: - Resume parsing - Job Pipeline Management - Hotlists - Advanced Search - Custom Fields and Configuration - Email Integration - Calendar Integration - Job Board Integrations - Browser Extension - Careers Page Professional $89.00 Per User,Per Month It includes: - ATS + CRM - Resume parsing - Job Pipeline Management - Advanced Search - Hotlists - Custom Fields and Configuration - Email Integration - Calendar Integration - Job Board Integrations - Browser Extension - Careers Page - Smart-TE AI - Automations - Sequences - Custom Application Forms - Custom Careers Page Domain - Open API Access Value for money 4.5 (421) 4.5 Based on 421 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Checkr](https://www.capterra.com/p/177814/Checkr/)[ Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/)[ FoxHire](https://www.capterra.com/p/213260/FoxHire/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (480) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (480) 4.7 Based on 480 reviews ## User reviews Overall rating 4.6 Based on 515 reviews Filter by rating 5(338) 4(148) 3(20) 2(7) 1(2) Mentioned topic Sorted by most recent PP Pragya Paramita K. Recruiter Staffing and Recruiting ### "A Strong Recruiting Network with Valuable Tools and Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 12, 2026 Overall, my experience with Top Echelon has been positive. It provides independent recruiters with valuable tools, networking opportunities, and access to resources that would be difficult to build individually. The biggest value is the ability to collaborate with other recruiters and expand your reach beyond your own candidate and client network. Like any recruiting platform, the results depend on how actively you use it, but it has been a useful addition to my recruiting business. Pros Top Echelon provides a strong network of recruiters and makes it easier to collaborate on job orders and candidate placements. I especially like the ability to connect with other recruiting professionals, share opportunities, and access a broader candidate pool. The platform is generally easy to use, and the training, webinars, and support resources are also helpful for growing a recruiting business. Cons Some areas of the platform could be more intuitive, especially for newer users. It can take some time to understand all of the features and determine the best way to use the network effectively. I would also like to see more active participation and quality opportunities across certain industries and geographic markets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2026 Thank you so much for the thoughtful and candid review, Pragya. Please feel free to reach out to our team if you ever would like a more in depth review of the TE Network platform. We appreciate you being a member of the Top Echelon community! Steve T. President Staffing and Recruiting ### "Adapting to the needs of modern recruiters" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2026 I have been recruiting for a long time and have used several different systems over the years, so I probably look at recruiting software a little differently than someone just starting out. I don't need technology for technology's sake. It has to make me a better or more efficient recruiter. I joined Top Echelon initially because of the Network, but TE Recruit has become an increasingly important part of how I run my business. The combination of the ATS/CRM and the Network is particularly powerful. I can work my own searches and candidates while also making those candidates and opportunities available to other recruiters, creating possibilities that simply wouldn't exist inside a standalone database. What has impressed me most recently is the pace at which Top Echelon continues to improve the product. Features such as Data Enrichment, the RingCentral integration, AI capabilities, sequencing and automations, and now an open API aren't just cosmetic additions. They create opportunities to rethink and improve actual recruiting workflows. I find myself looking at new features and asking, "How can I use this to recruit better?" That is a good sign for any technology platform. The support has also been excellent. I recently found an issue with the new RingCentral integration where a phone number already in my database wasn't being recognized correctly. Rather than giving me a canned response, the TE team investigated it, figured out exactly why it was happening, discussed the logic with me, and considered how the integration could work better in the real world. That responsiveness matters to me. TE Recruit isn't perfect, and like any substantial ATS there is a learning curve. There are also areas where I would like to see the product go further. But I actually consider that a positive part of my experience: the company continues to develop the platform, listens to recruiter feedback, and seems genuinely interested in how recruiters use the system rather than assuming they already have everything figured out. For me, the biggest change has been gradual. I originally thought of Top Echelon primarily as a recruiting network that also had an ATS. Increasingly, I think of TE Recruit as the center of a larger recruiting ecosystem. The more I learn about what it can do, and the more capabilities they add, the more of my workflow I find myself moving there. After many years in this business, I don't get particularly excited about software simply because it has new features. I get excited when I can see how those features might help me make another placement, serve a client better, connect another recruiter with the right candidate, or eliminate work that doesn't need to be done manually. TE Recruit is increasingly doing that for me. Pros It works for an individual as well as a multi-person or multi-site firm. Engages a larger network to everyone's mutual benefit. Cons I am newer to it and keep finding more that I can use. I haven't spent enough time exploring it yet but as I take more webinars, it keeps bringing more value. Switched from [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Moved my static database to a more dynamic shared network site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2026 Steve, thank you for such a thoughtful review. We especially appreciate your perspective as someone who has spent many years in recruiting and understands what truly makes technology useful. It’s great to hear that TE Recruit has become an increasingly important part of how you run your business, and that the combination of TE Recruit and TE Network is creating new opportunities for you. We’re also glad the newer capabilities, from AI and automation to Data Enrichment, RingCentral, and our Open API, are helping you rethink and improve your workflows. Your comments about our Support team mean a lot as well. We want customers to feel heard, especially when real-world feedback can help us make the product better. Thank you for continuing to learn, explore, and share feedback with us. We’re excited to keep earning a bigger role in your recruiting business. MG Mike G. Owner Electrical/Electronic Manufacturing ### "TE Connect long term review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 I left bullhorn about 6 years ago and I very happy that I made the switch. It has benefited my business dramatically. Pros The ease of use, and the ability to search and utilize my database and find possible candidates with ease. The price is also big plus. Cons They have made a lot of improvements, and I don't always integrate them into my practices. I need to keep up with the changes and adapt to them. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) I switched because of the cost and I didn't use it much Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jay M. President Staffing and Recruiting ### "Product continues to impress!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Overall, I am very satisfied with Top Echelon. The features and functionality make it a wise investment for our agency. Pros The product continues to become more user-friendly and they have introduced a new feature where you can share on direct hire placements with other agencies. Cons There are times when I experience difficultly parsing a new resume to a candidate's profile in the system. Switched from [SendOut](https://www.capterra.com/p/159465/SendOut/) Cost and lack of new features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Steve A. CEO and Founder Information Technology and Services ### "I love working with the Top Echelon people and products." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 Excellent - access to real people that live in the US and are responsive is #1 Pros It works like I do. I have been using it for over three years and have only had to call tech support two or three times—that's incredible. Cons It lacks some of the features and functions of other ATS systems that I have seen in the market AND there are some very minor things that could be added that would be a huge help to the daily operation of my business. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) Reasons for choosing Top Echelon Ease of use, price, and personal service. I've had the opportunity to meet many TE people in person, and that has made a huge difference to me. The most likely contenders were RecruiterFlow and Recruit CRM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TW Ted W. Partner, Vice President, SVP, Principal Management Consulting ### "Can't beat the value, cost and features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 My company has been using TE for more than two-decades and despite lots of competitors, none seem to provide the tools and the price to match the value I have with Top Echelon...and there are a lot of companies asking us to change. Pros It is easy and convenient for all of my recruiting tasks. I've been using it for more than 20 years and despite lots of competitors, none seem to provide the tools and price to match the value I have with Top Echelon. TE also provides live, timely support, ongoing training for recruiters and they are always looking to improve. Cons hmmm...maybe a little more convenience with the mobile version. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Carol B. Office Manager Staffing and Recruiting ### "Best way to track placements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 My overall experience is very positive, user friendly and makes texting directly to candidate quick and easy Pros Top Echelon is the best application for tracking placements. Cons The newest changes have some issues like the Placement report doesnt show Recruiter name. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Michelle S. Recruiter Mechanical or Industrial Engineering ### "Top Echelon is the BEST!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 I went to the First training Conference being brand new in this business and have been impressed with the overall comraderie and again assistance when needed from \[sensitive content hidden\] Pros The support from the corporate staff and team. Also the recruiting partners are helpful in sharing tips and ideas. Cons Learning the program as a beginner. No fault of TE , just a learning curve on my end. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Scott S. Owner Staffing and Recruiting ### "Very Happy With Top Echelon's TE Recruit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 Extremely happy with Top Echelon's TE Recruit. The product really helps me run my Recruiting Business - and the support is excellent. Pros The things I like most about Top Echelon's TE Recruit is the ease of use of the ATS as well as how frequently features are updated. Cons I really can't think of anything negative about the product. Switched from [Act!](https://www.capterra.com/p/175860/Act/) I needed a more modern and more user friendly ATS. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reasons for choosing Top Echelon Ease of use, Easy Set-up, and just an overall good experience dealing with the folks at Top Echelon during the Sales Process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Brian S. Director of Recruiting Staffing and Recruiting ### "Big Thumbs Up to TE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2025 Overall, a great experience. I am a fan of Training Tuesday and have often attended webinars presented by top recruiting trainers from around the country. I also like the ease and efficiency of tracking my progress with a candidate through each step of the interview process. Pros How easy it is to access information re: candidates, clients and prospects and the efficiency of entering notes in the system as I am interviewing candidates. Very good people at Top Echelon to work with, always helpful in answering questions and making suggestions. Cons I have had good experiences in using Top Echelon so I cannot think of a con. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/84093/Top-Echelon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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