# Page 15 | Top Echelon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Top Echelon the right Recruiting solution for you? Explore 513 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/84093/Top-Echelon/reviews --- Top Echelon 4.6 (513) [View alternatives](https://www.capterra.com/p/84093/Top-Echelon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 15 - Reviews of Top Echelon ## Showing most helpful reviews Showing 351-375 of 513 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Jeff K. Principle Recruiter, Owner Medical Devices Used the software for: 6-12 months ### "A terrific tool for a solo recruiter!" December 7, 2016 5.0 I have used a couple of other recruiting software packages in the past and this one is by far the best. It easily keeps track of all facets of the recruiting and contacts management processes in a seamless manner. The customer support has always been terrific and very timely and the ongoing training series have been invaluable. You can tell Big Biller was designed for Recruiters BY Recruiters. Thank you. Pros Very intuitive to use. Seamlessly keeps track of correspondence with contacts whether contacted for recruiting or business development and helps me schedule my next contacts with them. Cons I'm not able to do my own merging of records and need the help of Customer Support. But they do a great job of getting it done for me quickly. Review Source Response from Top Echelon December 7, 2016 Thanks so much for your fantastic review Jeff! You're the best! AL Areona L. Account Manager Staffing and Recruiting Used the software for: 2+ years ### "Big Biller is wonderful!" September 23, 2019 5.0 Pros It is user-friendly, customer service is great. They are constantly working to improve the software. Cons There's not much to complain about- they are constantly working to upgrade the software. Review Source KV Kelly V. President Staffing and Recruiting Used the software for: 1-2 years ### "Customer focused" October 30, 2020 5.0 Customer service is second to none and there are enhancements almost every month. The team listens to its users and cares about providing value with features that are researched and vetted before rolling them out. Pros The software is intuitive and the team is consistently doing new things to enhance the functionality. Cons The features you are enhancing are helping. thank you! Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Top Echelon Price, family feel, customer-focused business model. Review Source MB Mike B. Senior Recruiter Food & Beverages Used the software for: 2+ years ### "Great Organizational Tool" October 20, 2020 4.0 Very good experience Pros This is great for keeping clients and individuals to date and accurate. The planner is above average with any other platform Cons There needs to be an Apple app for ease of use. Review Source VR Verified Reviewer Recruiter Outsourcing/Offshoring Used the software for: 1-2 years ### "Great Applicant Tracking system" July 6, 2018 5.0 Pros The best thing of this software is that it is very easy to use. I am able to track clients as well as candidates responses. It streamlined the whole recruiting process. Cons There is nothing that I dislikes about this software but sometimes it doesn't detect the duplicate resumes due to the updated contact details of candidates. Review Source KS Krista S. Executive Recruiter Chemicals Used the software for: Less than 6 months ### "Simple and Customizable Interface, Good Value for Spend" May 24, 2024 5.0 Pros Most things are customizable and intuitive. It's rare that I'm not able to easily accommodate a need using this platform. Cons The interface is a bit dated however I believe it's being updated Review Source ML MIchael L. CEO Staffing and Recruiting Used the software for: 2+ years ### "highly recommended " August 21, 2019 5.0 simple, easy to use and very good bang for your buck Pros The simplicity of the software is great Cons AI functions and advanced functions need to be brought up to speed Review Source GS Gry S. president Human Resources Used the software for: 1-2 years ### "big biller is a great deal for recruiters" August 31, 2020 5.0 I am able to search for jobs from other recruiter and send resume to for job under the same system. easy to use great USA-based customer service Pros big biller is tied into Tp echelon, In contrast, other ATS did not contain this feature. Cons The 1000 mass email limit: other ATS have a 5000 limit cut and paste resumes yield a parse error Review Source SB Sienna B. Junior Executive Recruiter Machinery Used the software for: 2+ years ### "Big Biller Review" August 22, 2019 4.0 Pros There are many uses in this software. It's nice to have an all-in-one database. Cons It's always changing and seems to have several glitches at times. Review Source CB Cynthia B. Executive Recruiter Defense & Space Used the software for: 2+ years ### "new to BB" November 2, 2020 5.0 so far so good Pros functionality, easy to use and captures info from other sites. Cons still learning all features, not sure I am qualified to answer Review Source RS Randy S. VP Staffing and Recruiting Used the software for: 1-2 years ### "Great software " October 20, 2020 5.0 Great company with excellent customer support Pros Ease of use improves once you commit to use daily, and understand its capabilities. The addition of TEN was brilliant. The people section has too many 'boxes'. Cons At times, parsing is a bit clumsy. I still cannot see where the 'opened email' alert appears. Review Source HW Harris W. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Big Biller is the best Applicant Tracking System in the recruitment industry." March 10, 2018 5.0 I am able to track responses of candidates, maintains my data. Pros It helps me to maintains clients as well as the candidates data, their, responses. Also I can send emails to number of candidates in one go. The best thing in this software is that we can set the stages for the candidates. Cons There is only one thing I dislikes about this software that sometimes the duplicate candidates are not detected due to new address and email of candidate while parsing the resume. This should be improve. Review Source MT Melissa T. Executive Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Great Product" December 17, 2021 5.0 I like that there are multiple ways to get information. It is simple to navigate. Pros The system is easy to use with multiple avenues to research what you need. Cons Since I am fairly new in using the system, I can really think of anything. Review Source JB Jodi B. Executive Recruiter Hospitality Used the software for: 1-2 years ### "My business lifeline" October 20, 2020 5.0 Extremely useful Pros It's a necessity for my business. I am able to log all my important information plus receive information from my colleagues Cons There are a lot of features to learn that I still haven't mastered Review Source JR Jana R. President Staffing and Recruiting Used the software for: 2+ years ### "WE LOVE BIG BILLER!" December 7, 2016 5.0 We've been a customer of TE's Big Biller for many years and won't even consider changing. Our initial set up and transfer of data was seamless and we have found the tech support to be excellent every time. Great product with great people and great support! Pros ease of use, tech support, fair price Cons no "add-in" button for Macs Review Source Response from Top Echelon December 7, 2016 We love you back Jana! Thanks for the fabulous review! LM Laurie M. Recruiter Hospitality Used the software for: 6-12 months ### "Very User Friendly" October 26, 2020 4.0 Pros This software is easy to use. It does not take long to learn your way around it. Cons Other software I have used has made it easier to track candidates by being able to filter candidates at a particular stage of the process. Review Source LF Lonnie F. Director of Talent Acquisition Human Resources Used the software for: Less than 6 months ### "Well designed for the small operations" November 2, 2020 5.0 They have been very easy to work with and the system is well thought out and functional. Pros it is very easy to use and intuitive. Drag and drop features to create candidates. Integration with email. Ability to import candidates easily. Cons You need to put candidates into a zip file to load as bulk (but at least it has a bulk upload feature). It does not have integrations with top vendor systems to automatically import jobs. Reason for choosing Top Echelon Price, Functionality, major job board integrations and packages and ability to work on shared deals with other independent recruiters. Review Source NL Naima L. President Human Resources Used the software for: Less than 6 months ### "It Was Worth The Change" October 26, 2020 5.0 I had a few hiccups and am still learning how to get around. Overall, I found great help and their software training is available on Monday, Tuesdays and Fridays which help a lot. Pros I like my ability to upload my applicants and place them in the Network. This way, although I might not have anything for them right now, they would be eligible for another Recruiter to use. I also like the fact that I can find applicants for jobs that I am attempting to fill and don't have in my own portal. Cons it was a little tedious getting up and running. Review Source Andrew M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Big biller is a balanced system for working with employees " September 2, 2019 4.0 Big biller is perfect for working with clients, since it integrates with external CRM services, further expanding the results. We recommend it to check personal references quickly, to manage HR internally, and to manage job interviews. Pros Luckily for us there are platforms of HR and ATS as elaborate as it is big biller, which has allowed us to keep a professional count of all the candidates who go through the recruitment process, their identifications, and their previous work activity. Cons The platform does not include an evaluation system for agencies, so in the case of those whose work is based on mobilizing staff prospects, they will have problems using it. The platform does not allow us to track job interviews. Review Source AC Andy C. Executive Recruiter Human Resources Used the software for: 6-12 months ### "Great product" October 29, 2020 5.0 I use Big Biller every day and would not switch to any other software. It is very user friendly and customer service is A+. Pros Very easy to use and applicant tracking is great. Cons I dont really have any problems with the software. Review Source WB William B. Owner Hospital & Health Care Used the software for: 2+ years ### "Effective and affordable" October 29, 2020 4.0 Pros It’s easy to use. Allows you to manage the whole recruitment process or just your candidates. Cons Sometimes not as intuitive as it should be . Can take a long time to fix some issues. Review Source JW Jackie W. Account Executive Staffing and Recruiting Used the software for: 6-12 months ### "Good for Small Company" June 7, 2017 3.0 Overall, I feel like you get what you pay for with Big Biller and it is good for a company that is small and starting up. Pros Big Biller is inexpensive. I like that Big Biller can make lists which I like. I also like that I am able to see the reports of sales/marketing activity. Cons There is no automation. It does not link to your email if you use gmail. The search options are extremely limited and also the reporting is extremely limited. There is no actual pipeline for each job is in a separate location then the candidate profile and I find that confusing. Review Source IC Ila C. President Medical Devices Used the software for: 2+ years ### "Review from DBSI" December 7, 2016 5.0 there are some features that can be added- such as the mile radius search needs to increase- perhaps 100 - 200 mile / - can I check with my team and get back to you - on the features we would like you to add. Pros easy to use/affordable Cons more search criteria can be added Review Source AP Amit P. Used the software for: ### "" September 23, 2013 4.5 We're a new user to Big Biller. Sales team and customer support are solid. User interface is good. Perhaps a bit clunky, but just a little bit. I mean that from the perspective of user interface. However, its very easy to learn and the functionality is there. Overall its a very good system. Especially given the price, you get an excellent value. I have a traditional 3rd party staffing agency. Need the usual stuff: job orders, candidates, database, metrics, etc. As far as front end, Big Biller has you covered. They don't have invoicing, time cards, etc. for the back end. However, versus all other vendors I talked to, BB has the edge. It does the same thing many others do and will charge you literally a fraction of the price. Plus, they don't lock you down into annual subscriptions (which will cost you money every time you lose an employee; and anyone in staffing knows we have turnover in our business), or charge you high start-up costs. Their monthly pricing gives you ability to add and remove users without getting stuck paying hundreds or thousands of dollars on annual seats. Big Biller is the only vendor I found that is willing to give you a 30 day trial. You can actually use and test the system versus sitting through the demo and then having to make a decision. I'd recommend BB for any boutique staffing firms. Especially start-ups like myself. Review Source JG Jeffrey G. Managing Member Computer & Network Security Used the software for: 1-2 years ### "Use of Big Biller" December 16, 2019 5.0 The benefits are all info in one place...done. Pros I find BB easy to navigate and it provides me an independent recruiter just what I need. Cons I would like to send mass emails and maybe it does?? 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