# Page 4 | Top Echelon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Top Echelon the right Recruiting solution for you? Explore 513 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/84093/Top-Echelon/reviews --- Top Echelon 4.6 (513) [View alternatives](https://www.capterra.com/p/84093/Top-Echelon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 4 - Reviews of Top Echelon ## Showing most helpful reviews Showing 76-100 of 513 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kara C. Senior Recruiter Chemicals Used the software for: 2+ years ### "TE Review - Excellent, economical resource for Talent and Job Management" May 23, 2023 4.0 Overall, TE is a good value. Pros Top Echelon allows recruiting agencies to run a full cycle recruiting desk in an organized manner through candidate and job management. Cons It is not easy to share candidates or receive candidates from affiliates. Review Source TH Tom H. Sales Information Technology and Services Used the software for: 6-12 months ### "Review for Top Echelon 8/25/23" August 25, 2023 5.0 I'm sure there are other good ATS systems out there but the shared networking with hundreds of other recruiting companies puts TE at the top and we don't ever plan on switching. Pros The networking and receiving help or helping other recruiters on job searches is the reason Decide Consulting switched to TE and is a fantastic benefit. The first thing I do every morning is review all the JO's posted to TE in the last 24 hours.Also TE keeps me well organized, the "PIN" feature as well as job order pipeline help me keep track of a lot searches going on at once. Cons I wish TE was integrated with MS Outlook, i.e. would love to click on email address instead of copying and pasting into Outlook. The bulk email function is the only redeemable thing about TE email. Review Source SM Shea M. President Staffing and Recruiting Used the software for: 6-12 months ### "Review from a 25+ year Recruiter" August 29, 2023 4.0 It keeps my candidates organized and accessible. Pros I like how easy it is to put candidates in and build the database. The search functions are also very "user friendly". Cons Not much negative to say about it, I have really liked it in the time I have had it. Reason for choosing Top Echelon I liked the customer support Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) It was not my decision to use Zoho, it was my decision to use Top Ecehlon Review Source rS ron S. owner Automotive Used the software for: 2+ years ### "a great asset to my business" December 5, 2023 5.0 excellent ...very profitable and keeps me on top of my game Pros the organization and support...Big Biller applicant tracking program....and the ability to interface with my peers ....and its been a very profitable experience Cons I don't have any cons....I have been a member for so long TE is an integral pat of my business Review Source DE Debi E. CEO Staffing and Recruiting Used the software for: 2+ years ### "One Stop Resource for Solopreneurs in the Recruiting / Staffing space" April 30, 2024 5.0 Love that when there have been technical glitches, their development teams are able to quickly remedy. Pros Love the Chrome extension (LinkedIn and social pages) Cons The UI isn't terrible pretty, but it gets the job done. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Top Echelon Mainly cost, based on functionality offered. Review Source VR Verified Reviewer Partner Hospitality Used the software for: 2+ years ### "Our company and staff love Big Biller!" January 5, 2022 5.0 It houses our database effectively. Pros Our team of recruiters each use the software differently. All like that its easy to navigate for their individual needs. Cons We would love to have someone review our company account and tell us where we are failing and what we can do to maximize our use. Reason for choosing Top Echelon Honestly we chose Big Biller because we like the rep. While the systems we shopped were all comparable, ultimately we chose Big Biller for the personality of the sales rep. Our job is about people and our first experience with Big Biller supported our mission of working with good people. Review Source kH kathleen H. Senior Recruiter Financial Services Used the software for: 2+ years ### "Easy to use." May 10, 2024 5.0 Overall, easy to use and no complaints on the software. Pros It's the only recruiting software that I've used. It seems very user friendly. Cons No real complaints other than cost. I enjoy using it and don't have anything bad to say. Review Source KH Katelyn H. Sr. Resource Manager Information Technology and Services Used the software for: 2+ years ### "Big Biller Review" June 24, 2021 5.0 I have been using Big Biller, at the Atayo Group, for the last 7 years. It's been a great tool for candidate tracking, documentation, candidate searching and maintaining a pipeline I use daily as well as daily, weekly, monthly and yearly reporting. Pros Big Biller is very simple to use yet has all the features and options of a more expensive database. Cons For me, having to pay for job postings, is the part I like least. We don't have that option. I would love to be able to post 1 job for free each month. Review Source VR Verified Reviewer Sr. Dir of Operations Human Resources Used the software for: 2+ years ### "Review" July 11, 2022 5.0 Always updating to make the product better. Pros Product is easy to use. It hardly ever crashes and helps keep track of candidates, job flow, and production. Cons This is difficult to use via your phone & chrome app. I wish there was an application. Switched from [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Price Review Source JB John B. Founder Staffing and Recruiting Used the software for: 2+ years ### "Happy with Top Echelon" December 11, 2023 4.0 I have been with Top Echelon for many years and their employees are very good and supportive. Pros Big Biller, network, support, Webinars, Top Echelon employees Cons Job Search alert capabilities for candidates should be improved. Candidates don not find it as helpful. Cost of Top echelon and Big Biller Switched from [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) Better product for the staffing business Review Source LS Leslye S. Senior Search Director Staffing and Recruiting Used the software for: 2+ years ### "Great ATS!" August 17, 2023 5.0 Pros Top Echelon is an efficient and user friendly application. We have used for 5+ years and have always been impressed with the constant updates and tweaks to improve use. Customer service is excellent - Always prompt, able to answer and address questions - Highly recommend this service! Cons Would very much like to see integration for mac users using outlook Review Source MR Maximillian R. Recruiting Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Love it, better than others I've used" August 23, 2023 5.0 It has been a great experience with TE. I recommend it endlessly. I've used MaxHire, BullHorn and Salesforce and now Top Echelon and 10 times out of 9, I would choose TE. Pros It is so easy to use, the integration was a breeze and support has been phenomenal. Every ATS/CRM I've used, I've always had the thought of "I wish I could do this" or "Why can't I just switch this to over here" and TE makes it so easy to do all of those things. Cons The resume parsing via email can be a bit of a pain sometimes, I would really like just a drag and drop option as well. Reason for choosing Top Echelon Price, features, the network recruiting piece that's available after a year Review Source ET Eric T. President Staffing and Recruiting Used the software for: 2+ years ### "BB" October 26, 2020 3.0 It is what it is for now... It gets us by, but we will have to upgrade soon. I am going to need something that has a complete staffing package that can do my payroll as well, and track all of my HR information. Pros It is easy to use, and if you have a small company it is easy to buy into with a low amount of users. The text messaging feature is a game changer. Very helpful. Cons The job posting tool does not get applicants. We would get 2-3 people per week. I had to get another subscription with Zip. We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. Everything is an add-on with this software. Which can be a benefit as well. When I see my bill at the end of the month I really don't feel that we put $220 into this. I wish my users utilized it more, however they don't have the time for all the importing. I wish there was a way to actually downgrade users. For example, my onsite doesn't enter a thing in this and just sits at a company and makes phone calls. All I would need from her is to enter information, and import resumes if needed. Review Source CB Cheryle B. Owner/Recruiter Hospital & Health Care Used the software for: 2+ years ### "Top Echelon review" July 12, 2022 5.0 Pros This is a very easy to use product, built by recruiters for recruiters. I have used it over 10 years now. The support is amazing. They are coming out with new things monthly, which shows they are listening to us. I could not do my work without Top Echelon. I highly recommend them. Cons The reporting/analytics for me are the hardest to use. I'm sure with time I could figure it out, but for right now, I don't use that functionality. Reason for choosing Top Echelon cost, ease of use, functionality, support Review Source JP Jim P. Sr. Director Banking Used the software for: 2+ years ### "I am a very satisfied >10 years customer" May 11, 2023 5.0 Recruitment: With TE, I have billed $$ millions of successful search fees. It gives me everything I need. Pros What can I say? Easy to use for a non-techie like me; great training and customer service. When there is a question I can call and get an immediate response from an english-speaking professional. Generally speaking, on occasion I work way past normal hours and the app keeps me in touch wherever I may be. I've had demos of other products, but the value, functionality, and continuous ongoing development of the product makes me a very loyal customer. Cons There are no dislikes. Top Echelon can perform way above my proficiency level. Reason for choosing Top Echelon The best and greatest value for my skill level. Review Source BA Brandon A. Owner Design Used the software for: 2+ years ### "AES review" December 5, 2023 4.0 It has been good, I’ve been using it for many years Pros I like everything in general there’s not one thing that stands out more than others I would say Cons There are some cumbersome parts of the top edge on network, and the software in general that could be changed to make things a little, easier, less steps, but nothing major Review Source JW Jane W. Managing Director Non-Profit Organization Management Used the software for: 2+ years ### "Executive Search Function " May 8, 2024 4.0 Pros Able to customize - pricing - hot lists Cons Hard to customize for specialty retained searches Review Source VR Verified Reviewer Recruiter Human Resources Used the software for: 6-12 months ### "Top Echelon ATS" April 25, 2024 5.0 Pros Ease of use. The tabs and buttons are laid out in way that is easy to use and understand. Cons Has some conflicts with MS Edge. Sometimes that is tech support's answer to an issue. Review Source RT Rose T. Training & Quality Manager Human Resources Used the software for: 2+ years ### "Outstanding Software for the Money" October 27, 2020 5.0 The Pros outweigh the Cons on this software. It has an ease to it which makes it my only go to software for placements and tracking. With a built in email system it is the best product out there for the money. Pros Amazing product. It saves me time with easy access to all my candidates for the particular job. I can create my own panels within each candidates profile which helps me streamline. It is the first software I bring up and the last one I close out at the end of the day. I can't say enough about its functionality. The self help material is outstanding. Cons There are two things which I would like to have more control of. 1) The Reports. I want to be able to do specific reports but I am unable. It is set on certain reports which can't be changed. 2) The pipeline and candidate availability. I wish I could add more in the process instead of just showing INBOX, IN PLAY, Placements and Disqualified. I have certain phases that I would like to see there but could not add to that. (It can be added in the little circles but I wanted an actual tab on top for certain phases) Review Source CB Carol B. Executive Recruiter Hospitality Used the software for: 1-2 years ### "Carol Bullock Insights" July 12, 2022 3.0 Overall it's been fine, I do work primarily in Linked In outside BB and then I use BB to record information and as a repository for candidates. Pros Easy to use the three areas of company, people and jobs. Cons Needs better parent child relationship capabilities for better data management practices. Review Source ML Mike L. Owner Logistics and Supply Chain Used the software for: 2+ years ### "Tools for success in Recruiting" October 26, 2020 5.0 I am saving time and Big Biller has increased my efficiency. Pros After over 20 years of recruiting and using several software platforms, I found Big Biller to have the best platform I have used by far. Big Biller has increased my personal productivity in managing my recruiting desk and allows more time for working with clients and candidates vs working with the software. Cons I would like to see the AI track info to take me back to my most recent client or candidate. An example of this is when working with a candidate for a search assignment, other search assignments by other Top Echelon recruiters should pop up to save time in matching the candidate for other options (if they are not a fit for the original search assignment) Alternatives considered [Jobvite](https://www.capterra.com/p/109268/Jobvite/) Reason for choosing Top Echelon I felt Big Biller was a superior product. Review Source MC Maria C. Talent Acquisition Director Staffing and Recruiting Used the software for: 2+ years ### "Excellent Package!!!" August 22, 2023 5.0 Very Good!! Friendly, easy to use Pros Very easy to use, you have all the necessary information, I like the training sessions! Cons Reports. it is important to create own reports Reason for choosing Top Echelon Because we used it before in the last recruiting firm where we work Review Source DT Daniel T. VP and Executive Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Great software for recruiting" August 25, 2023 5.0 My experience with TE has been overwhelmingly positive, including interactions with the core team. Pros We use Big Biller for all of our recruiting operations and have been in the TE Network for almost 15 years. It's the backbone of our operation and has served us well. Cons They still haven't perfected candidate searching for split placements. Review Source JQ Jeremy Q. Managing Director & Founder Staffing and Recruiting Used the software for: 2+ years ### "Easy to use and easy to customize" October 20, 2020 5.0 I love Big Biller. I've been using it for years and they do a great job keeping the software simple and intuitive while constantly updating and refreshing the look and functionality. Pros Intuitive Customizable Visually pleasing Reasonably priced Hotlists and pipelines are great to use and productive Cons Sometimes there are too many clicks involved to get the information I need I wish it ran better on Safari and I would like an extension for Safari. I don't like using Chrome. Support is good but I sometimes feel like they push me to a video or article and I would like to speak with someone. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Top Echelon Ease of use and price. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn is expensive and bloated. Review Source Matt S. Owner and Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Great ATS software!" December 17, 2021 5.0 I switched to Big Biller from Zoho Recruit and it was a great decision. Big Biller is a bit more expensive but it's been worth it and their support is amazing. The integration with the Top Echelon Network has been great too. Pros The ability to search the database is excellent, and the email integration with with templates and merge fields is a huge time saver. Cons I wish it had a better integration with Indeed and LinkedIn. Drip campaign features would also be amazing. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.