# Page 2 | Top Echelon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Top Echelon the right Recruiting solution for you? Explore 513 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/84093/Top-Echelon/reviews --- Top Echelon 4.6 (513) [View alternatives](https://www.capterra.com/p/84093/Top-Echelon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Top Echelon ## Showing most helpful reviews Showing 26-50 of 513 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SA Steve A. CEO and Founder Information Technology and Services Used the software for: 2+ years ### "I love working with the Top Echelon people and products." April 11, 2025 5.0 Excellent - access to real people that live in the US and are responsive is #1 Pros It works like I do. I have been using it for over three years and have only had to call tech support two or three times—that's incredible. Cons It lacks some of the features and functions of other ATS systems that I have seen in the market AND there are some very minor things that could be added that would be a huge help to the daily operation of my business. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/)[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) Reason for choosing Top Echelon Ease of use, price, and personal service. I've had the opportunity to meet many TE people in person, and that has made a huge difference to me. The most likely contenders were RecruiterFlow and Recruit CRM Review Source SS Scott S. Owner Staffing and Recruiting Used the software for: 1-2 years ### "Very Happy With Top Echelon's TE Recruit" April 9, 2025 5.0 Extremely happy with Top Echelon's TE Recruit. The product really helps me run my Recruiting Business - and the support is excellent. Pros The things I like most about Top Echelon's TE Recruit is the ease of use of the ATS as well as how frequently features are updated. Cons I really can't think of anything negative about the product. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Top Echelon Ease of use, Easy Set-up, and just an overall good experience dealing with the folks at Top Echelon during the Sales Process. Switched from [Act!](https://www.capterra.com/p/175860/Act/) I needed a more modern and more user friendly ATS. Review Source MG Mike G. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "TE Connect Review" April 9, 2025 5.0 I have had it for about 5 years and I really like and appreciate it. Pros The ease of use! I had other software that I owned but didn't use as much. Cons Keeping on top of tuesday trainings because they introduce many improvements Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) I switched because of the cost and I didn't use it much Review Source BS Brian S. Director of Recruiting Staffing and Recruiting Used the software for: 2+ years ### "Big Thumbs Up to TE" April 9, 2025 5.0 Overall, a great experience. I am a fan of Training Tuesday and have often attended webinars presented by top recruiting trainers from around the country. I also like the ease and efficiency of tracking my progress with a candidate through each step of the interview process. Pros How easy it is to access information re: candidates, clients and prospects and the efficiency of entering notes in the system as I am interviewing candidates. Very good people at Top Echelon to work with, always helpful in answering questions and making suggestions. Cons I have had good experiences in using Top Echelon so I cannot think of a con. Review Source DH Don H. President Renewables & Environment Used the software for: 2+ years ### "Great recruiting business software at an affordable price" March 25, 2025 5.0 My overall experience with TE has been excellent. Customer support is always very responsive, knowledgeable, and thorough. Pros I have been using BB since 2008 and have always appreciated its simplicity and customization options. I have also tried other CRMs, and nothing compares. Cons Very few complaints. Always looking for more automation and integration options. Would really appreciate a mobile app to make it easier when I am traveling. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Top Echelon Simplicity, cost. and ability to customize Review Source DW Douglas W. Founder CEO Human Resources Used the software for: 2+ years ### "Founder/President" April 9, 2025 5.0 Excellent! Great support! Love how simple it is to use. Pros Easy to use. Made for recruiters. Helps me grow my business. Cons Not anything comes to mind. They always take our suggestions. Review Source JS James S. Headhunter Chemicals Used the software for: 2+ years ### "TE Works for me..." April 9, 2025 4.0 since 2017 we've been using both the ats and the split network. it's been a learning process, but solid! The team is solid. Pros interchangeability with the ATS and the split network! its magical. Cons some of the functionality is overwhelming at times. Review Source MS Michelle S. Recruiter Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Top Echelon is the BEST!" April 9, 2025 5.0 I went to the First training Conference being brand new in this business and have been impressed with the overall comraderie and again assistance when needed from \[sensitive content hidden\] Pros The support from the corporate staff and team. Also the recruiting partners are helpful in sharing tips and ideas. Cons Learning the program as a beginner. No fault of TE , just a learning curve on my end. Review Source LB Lindsey B. National Recruiting Director Staffing and Recruiting Used the software for: 1-2 years ### "Our agency loves Top Echelon! " February 10, 2025 5.0 We love this software and get a lot of use out of it. Pros Such a great software for keeping track of candidates and jobs we are working on. Cons I think Top Echelon could be more user-friendly for business development activities. Review Source SE Steve E. Managing Partner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "How to Maximize TEN service" May 24, 2024 4.0 I have no way to search for candidates listed from other recruiting companies' jobs. That is what pinched me on doing porfitable business. I jsut retired from my company but the last 1 1/2 years were tough, Pros I learned to hard way that just posting jobs on TEN is only part of the solution. Results from recruiter company initially high but the quality of candidates was low as they just hand the candidate apply to the job and sent to me. Have figured out how to do candidate searches for other recruiters who have posted jobs. Cons The searchers for candidates from the other recruiters doesn't work. I can't tell for what the candidates experience is for me jobs and that message I do send never get answered. Switched from [LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/) Too expensive after they were bought out by a bigger company. Review Source ILS Isabel Lina S. President Staffing and Recruiting Used the software for: 1-2 years ### "No Regrets!" May 10, 2024 5.0 I would highly recommend Top Echelon to any recruiting firm or organization looking to streamline their processes, enhance their productivity, and achieve greater success in their recruitment efforts. It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top Echelon in the future. Pros I am writing to provide a reference for Top Echelon, a software solution that our company has been using since October 2023. As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have found Top Echelon to be an invaluable tool that has significantly enhanced our recruiting processes. Top Echelon has revolutionized the way we approach candidate sourcing, recruitment, and placement. The platform's intuitive interface and robust features have streamlined our workflow, allowing us to source and engage top talent more efficiently than ever before. The comprehensive candidate database and powerful search capabilities have enabled us to quickly identify qualified candidates that align with our clients' needs and requirements. The sourcing functions provided by Top Echelon have been particularly beneficial to our recruitment efforts. The ability to access a vast network of candidates and leverage advanced search filters has helped us find candidates much easier and make more placements. To date, we can honestly attribute a 20% increase in placements to using Top Echelon. Furthermore, as a boutique family-owned business, scalability and flexibility are essential considerations for us. We have found that Top Echelon not only supports our current size but also has incredible capability to grow with us. The platform's scalability and customizable features ensure that it can adapt to our evolving needs and accommodate our continued growth. Overall, our experience with Top Echelon has been overwhelmingly positive. The software has exceeded our expectations in terms of functionality, reliability, and customer support. The Top Echelon team has been responsive, knowledgeable, and supportive every step of the way, ensuring that we derive maximum value from the platform. In conclusion, I would highly recommend Top Echelon to any recruiting firm or organization looking to streamline their processes, enhance their productivity, and achieve greater success in their recruitment efforts. It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top Echelon in the future. Cons There are times when parsing glitches. I don't like the way contacts tht are hiring authorities appear to show up as candidates as well. This should be separated. Reason for choosing Top Echelon Ease of implementation, user friendly and intuitive, price, customer service are excellent! Review Source MA Marlaine A. Managing Principal Staffing and Recruiting Used the software for: 2+ years ### "Top Echelon User Review" May 8, 2024 5.0 The experience with Top Echelon is over quite a number of years, 5 days/week and 6-8 hours on the system. There have been a few times something went down or there was a glitch, but they addressed it right away and we all moved on. Pros I like Top Echelon for the ease of use, that they are always adding more value to the platform in how to source, how to contact candidates or clients, ease of posting jobs, add on to get the jobs out on other job sites, multiple ways to go about a task, quick and efficient customer service people who always have the answer, training resources, and webinars to help me be better at my job. Cons I do not have any issues with Top Echelon. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Top Echelon Liked Top Exhelon better. I also had Hire Desk as a system, but it is no longer in business. Review Source RM Roland M. Director of Sales and Recruiting Staffing and Recruiting Used the software for: 1-2 years ### "Top Echelon is a great platform for For agency recruiters and executive search consultants" May 8, 2024 5.0 As I stated, I really like this platform. It is by Recruiters for Recruiters and it shows! Pros •A Very strong ATS •A fully functioning CRM •Great Sourcing Tools and Job Posting abilities •Strong Reporting tools •Great Careers Page addon •Texting and SMS abilities •Email tracking •Social Network Integrations •Google Chrome add-on •A.I. Job Description writing tools •Stellar Support and Training •A VERY DOABLE PRICE POINT!!! Cons I really don't have any issues with this platform. Maybe one day the ability to scroll right and left to go back and forth in open profiles on a list....It is possible for applicants for individual job posts. Switched from [Zoho One](https://www.capterra.com/p/166175/Zoho-One/) Better support and better price point along with better functionality~! Review Source EB Eddie B. Director of Recruiting Defense & Space Used the software for: 2+ years ### "What a great Recruiting tool" May 8, 2024 5.0 We are very happy with Top Echelon and will continue to use this product. Pros The user experience is very easy to learn and setup. Cons The parser could be more robust and for some reason my extensions that highlight words does not come through very well. But the extensions do work on the resume widget, so that is a plus, i just wish they showed up better on the screen. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) we just like top echelon better and chose to use it over the other products. Review Source Fiona F. Director Staffing and Recruiting Used the software for: 1-2 years ### "Good in parts" May 21, 2024 5.0 Good it has helped me speed up my work and be more successful Pros Streamlines getting to plenty of potential candidates without delay Cons The fact that stored records may be very out of date Review Source MB Margaret B. CEO Human Resources Used the software for: 1-2 years ### "Strongly Recommend Top Echelon - Cost Effective and Easy to Implement" May 1, 2024 5.0 I used Top Echelon/Big Biller years ago when I started out as an independent recruiter. Their product was the most cost effective, customizable, multi function product then and now. I would not think of using another product as an independent recruiter. Pros I absolutely love that I can manage my full desk, job postings, candidate tracking, client tracking all in one place. The customer service is wonderful, you can customize fields, and they offer a split network program that allows you to collaborate with trusted partners. Cons The only con I have is that I did not implement the product sooner. Reason for choosing Top Echelon I chose Top Echelon because I knew the quality of the product, because there is an option to join a split network, because the setup and integration with my web page was seamless and painless. The customer support is a huge plus. Switched from [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) I opened my own business and knew the product. Review Source JD January D. Executive Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Chose ATS for two companies" May 3, 2024 5.0 Pros Customer service and ease of set up to work with company website. Cons Keeps getting more expensive every year. Review Source TO Trina O. Senior Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Big Biller - Great Features and Quality Service - Highly Recommend" April 25, 2024 5.0 I began TORP Group about 7 years ago and started using Big Biller withing a few months of starting our business. From the beginning, their level of care and service has been beyond what I expected. The product has many features and options available to use within their system. The system was far beyond what I had used in the past. They are continually improving, which says to me, they care about their clients. Top Echelon is looking to be the best in what they do and it shows!! Pros The level of service has always been outstanding. The company is responsive, reliable and overall amazing to work with. Cons The texting option is great, but there has not been an ability to group text, which would be most ideal. Currently not using their texting system due to this. Alternatives considered [Adapt](https://www.capterra.com/p/178759/Adapt/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Top Echelon Ease of work flow, ability for the job order/employee/company to cross over with ease, and great data mining abilities. Review Source JL John L. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Top Echelon recruiting soltions database review" April 25, 2024 5.0 I have been with Top Echelon for 6 years and have never had any issues with it. Took me about a week to really get used to it at first. It may take some people less time since I'm an old man. LOL. Pros Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and reminders are great as well as the mass email capabilities and tracking emails. Cons I can't think of any major negatives for the Top Echelon database Switched from [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) I like the fact that Top Echelon has the split commission aspect. Review Source HL Hannah L. Executive Recruiter Hospitality Used the software for: 2+ years ### "Top Echelon - The tracking system you need!" April 25, 2024 5.0 Excellent experience so far, they provide weekly ongoing trainings on new features as well as industry secrets and tips. Pros Ease of use, everything you need in a database for tracking candidates, jobs, and companies. Excellent resource for recruiting teams, love the browser extension for all recruiting platforms including Linkedin, Indeed, and Ziprecruiter. Cons It takes a little training to get used to the boolean search, but the trainings via the help desk are great. Review Source GK Gwen K. Sr. Executive Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Top Echelon Rocks!!!" May 15, 2024 5.0 TE is been great to work with! I've used other platforms throughout my career, and I would rate TE #1! Pros I have been working with TE for 20+ years and absolutely LOVE it! It's easy to use and the format is very user friendly. Cons The only thing I can really think of is I wish you were able to text multiple candidates at once out of a pipeline. Review Source MS Matt S. Owner and Recruiter Accounting Used the software for: 2+ years ### "My Review Top Echelon BigBiller" May 8, 2024 4.0 Pros Easy to use ... excellent customer support Cons I'm not really sure ... I think there are some aspects that could be a little more sophisticated, but that might make it more complicated too and I like how easy it is to navigate Switched from [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) I like the look and feel (and certain functionality) of BigBiller better than Crelate Review Source jR jim R. General Manager Human Resources Used the software for: 2+ years ### "Simple and Easy to use " April 30, 2024 5.0 Pros The system is simple and easy to use. It is intuitive and let's you use as much or as little as you want. There are no "required fields" that stop you in your tracks. Cons Email responses go to a different platform so you may have to look in more that one place for an email. Review Source DS Douglas S. Chairman Hospital & Health Care Used the software for: 2+ years ### "Top Help From Top Echelon" May 15, 2024 5.0 Pros The people that run top Echelon are great \[sensitive content hidden\] Cons I can't think of anything to say about the Big Biller. Review Source DE Debi E. CEO Staffing and Recruiting Used the software for: 2+ years ### "One Stop Resource for Solopreneurs in the Recruiting / Staffing space" April 30, 2024 5.0 Love that when there have been technical glitches, their development teams are able to quickly remedy. Pros Love the Chrome extension (LinkedIn and social pages) Cons The UI isn't terrible pretty, but it gets the job done. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Top Echelon Mainly cost, based on functionality offered. Review Source Similar Products Featured