# Fusion Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fusion Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more. Source: https://www.capterra.com/p/84094/Fusion --- # Fusion Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fusion ## What is Fusion? Windows-based fleet management solution that helps businesses with features such as reporting, analytics, dashboards, alerts, and more. ## What is Fusion used for? [Trucking](https://www.capterra.com/trucking-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fusion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.karmak.com/&name=Fusion) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fusion 1.8 (8) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.8 (8) Ease Of Use 4.4 (1,688) Value For Money 1.8 (5) Value For Money 4.2 (1,554) Customer Service 2.5 (8) Customer Service 4.4 (1,625) ## Fusion alternatives [4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (44)](https://www.capterra.com/p/92495/BiT-Dealership-Software/reviews/) Starting price $270.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.9 (26)](https://www.capterra.com/p/2060/Zeus-System/reviews/) Starting price $175.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (25)](https://www.capterra.com/p/160144/ARSloaner-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Maintenance Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Scheduling 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Employee Management Track employee schedules, availability, and performance across projects and tasks For Automotive Dealerships For automotive/car dealerships GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Fusion 9 features Create, manage, and send invoices or bills to customers Track employee schedules, availability, and performance across projects and tasks For automotive/car dealerships System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment Observe and track the demand, usage, progress or quality of a system, product, or user View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. Features 2.0 (5) 2.0 Based on 5 reviews ## Pricing Value for money 1.8 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 1.8 (5) 1.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (8) 2.5 Based on 8 reviews ## User reviews Overall rating 1.8 Based on 8 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(6) Mentioned topic Sorted by most recent WM Wes M. assistant manager Automotive ### "Confusion beyond belief" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 28, 2021 I'm only in the "training" and I can already tell that this is a very convoluted program. Was designed by persons paid by the click or the button pushing. No rhyme or reason in order to complete a simple retail parts billing invoice. Why should I have to cancel a window to continue an invoice. Not looking forward to the day we go live. Pros Nothing, there is too many steps for this to be a user friendly program. Not retail savvy. Cons Every bit of it. Too confusing for a simple retail billing invoice. May be accounting friendly, as far as I'm told, but the retail side is to long of a process. Customers are not going to be patient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michael C. Service Liaison Transportation/Trucking/Railroad ### "Karmak defines terrible software " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 28, 2020 The training was the worst I've ever encountered. It was glitchy and didn't work correctly. The lessons didn't actually teach, they just confused. I eventually just wrote notes so I could take the assessment. I repeated the assessments too many times, sometimes 10 or 20 times just to pass. There would be three type of assessments, and each one didn't work like the last one you took. When I finally passed, the assessment showed I only took the test once and it never updated my scores even though I hit refresh and logged out and back in multiple times. I was the first to complete all my assessments and I have no idea how this system works or how to create a repair order. Unlike other systems, it doesn't have a data base where it can decode a VIN and pull it up, EVERY new unit has to have every detail entered by hand. My service advisers can't get their job done now, how will they ever be able to do their job with this monstrosity? Our old program allows you to run a repair order review or to sublet a repair in seconds, on one screen. Three more seconds you can verify your actions. With Karmak Confusion, it takes half a dozen screens and twenty mouse clicks. Luckily I no longer write service, or I would have already found a job elsewhere. Pros Many options for accounting. That's it, nothing else good about it. Cons Every task requires a different approach and 10 to 20 clicks of your mouse. For some unexplainable reason, they've decided to use the "TAB" button instead of "ENTER". Worse yet, in "SOME" scenarios the user has to push the enter button. In some windows you have to click buttons outside of your window (new, find etc) and others you click inside the window. It's extremely confusing and frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Julie A. Controller Automotive ### "Karmak Fusion s/h/b named Karmak Con-Fusion" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 29, 2018 Very poor experience. If you go with Karmak Fusion do not pay them until the system is working as they promised and to your specifications. Once they receive your payment they will not continue to work on your account and instead you are transferred to their support call center. We converted on June 20, 2018 from their Legend product and we still do not have the sales analysis reports, inventory reports that balance to the general ledger, or the DMV forms needed to process equipment sales. They told us that their Legend product was at end of life and promised us a more efficient system. The product was over sold. We contacted the Karmak VP of Customer Relations and still no progress. We are now starting the process of looking for a new business system. Pros Nothing! Karmak Fusion is the worst software I've used in the last 40 years. Cons Everything, the system is not efficient and we are unable to get the basic reports from the system that we used to get out of our previous system. Even though we were promised we would be able to get the same and more. Too many windows, buttons, links, tabs, and clicks to enter information. We estimate it takes twice as long to enter the same information. We are incurring overtime and a reduction in production. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TO Tiffany O. Customer Care Supervisor Transportation/Trucking/Railroad ### "Easy to Use For Parts Management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2018 We use Karmak to create invoices for parts orders. Pros It is very easy to use Karmak to create parts orders and I love how simple it is to look up old invoice numbers and reprint them if we need to. Cons The software frequently works slow and it is hard to find the customer that I am looking for if I don't have the customer number that was created. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Ron S. service manager Automotive ### "system is slow most of the time, what should take a minute or less can go as high as 4 minutes " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 January 31, 2018 nothing, we had Karmak Profitmaster before this, it was okay but Fusion has been a thorn in everyones side since we switched over. stored items that where suppose to transfer did not, customer accounts got jacked up. not a good system Pros when it works correctly it works but to many bugs and the operating system seems to run slow every day at some time or another. Customer service is good when they get involved but in a fast paced business this system does not work well Cons takes too long and every thing has to have a permission set and if one thing gets changed everything seems to have to be reset Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rokk H. Chief Dick ### "Business Owner" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 31, 2016 The quality is terrible and someone explained why: they abandoned a high quality manufacturing process and demoted the developers who pushed for the quality control necessary to produce a quality product. Instead, they opted to crank out an inferior product using poor quality manufacturing processes. The one thing they do have going for them is that you will get great customer service after their top-of-the-line Sales team sells you their heaping pile of software. So when you are frustrated by the over-complicated, bug-laden applications, you can call their support lines and take it out on them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Gary W. parts counter ### "Too slow for everyday use. Too much data was lost in the conversion." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 0.0 0.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 17, 2016 Fusion is a far cry from the wonderful picture painted by their sales team. On the morning of the "big day" we stood around for 3 hours waiting for their team to figure out how to make the program work. Seems they were not fully prepared. Now there are some nice features like being able to search by customer p.o. and being able to void and reopen an invoice to edit it. The move parts function in R/O is also nice along with several other functions. But it is plain to see that Fusion was designed by people who never had to work a busy parts counter. Eight clicks/tabs before you can enter a part on an R/O. Want to print a quote, well now just hit print in 3 different popup screens. Reopen a quote to see what parts on in stock requires you to click/tab on each part one at a time. Come on folks when things are rocking at the parts counter there is a need for speed. The stock answer to many questions was that everything was going to be ok once we got use to the system. After 3 months that has not happened. What ever happened to the practice of K.I.S.S. Let us not forget all the data that was not converted such as core tracking,customer history and the many many years of valuable memos. Have pity on the poor accounting department which is now in chaos. You would think that there are better choices out there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Joe F. back counter guy ### "Fan of the mouse! Click, Click, Click, Click, Click, Click, Click, Click, Click" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 9, 2015 Point and click should be the name of this program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/84094/Fusion/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)