Average Ratings

4 Reviews
  • 2.5 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/one-time/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • MDansby
  • www.mdansby.com
  • Founded 1999
  • United States

About PsychReport

The PsychReport provides a full range of clinical case - patient management functionality. It can handle an unlimited number of patients and clients. PsychReport is quickly becoming the standard for those who want flexibility without sacrificing convenience and ease-of-use. The PsychReport is available on Macintosh and Windows computers. Download a trial version and enter some Patients.


PsychReport Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

PsychReport Reviews

Terrible service so can't rate how good the product is.

Sep 15, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Value for Money

Pros: None

Cons: Cannot get any help to make it work on multiple computers including my laptop. Support keeps me on hold for hours and hours and still doesn't help. I have stayed signed on and gone home and the next morning no one has responded in all that time.tired of waiting. I have written complaints to the sales department and get no answer from them as well. They just say when I call to contact support. Run around over and over

Overall: I purchased the first program for a 1 user computer. My needs were greater so purchased a multi user program which is still not up and running. Purchased it last December. So then I purchased the tablet version and CANNOT get anyone to help me download it onto my iPad. I call the sales department and they tell me to contact support online cause there is not a phone number for support. I have spent up to 8 hours waiting for my turn on support and no one helps me. I am so disappointed with the service and help with the program. We are supposed to get a year of service with the program. That is useless. NOT HAPPY!!!!!!

Recommendations to other buyers: Don't buy it !!!!!!!!!

Worst sales department ever!

Jul 19, 2013
3/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: A nice software in worst sales department's hands. Non professional communication skills and attitude will make your worry if you dealing with a real company or a fraud. Mdansby desperately need to review and revise their own customer support and sales department communication skills and understanding. One other thing is company pretending that they have several international locations but it is total lie as local phone numbers are fake or non functional.

Great Software!!

Jun 29, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I use the software for co pay billing to generate invoices. i like the notes area, very easy to use. I've seen some of the other comments, they must be competitors. I been using the software for 2 years.

Cons: No cons, great program

Overall: great for tracking patients, billing and progress notes

PsycReport

Jan 13, 2010
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Pros: There are no pros

Cons: Do not expect any support from this company and unless you pay the yearly upgrade the product will revert to demo mode and be rendered useless.

Overall: I do not recommend this product to anyone.