--- title: "Hosted Predictive Dialer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hosted Predictive Dialer Software - reviews, pricing plans, popular comparisons to other Predictive Dialer products and more." source_url: "https://www.capterra.com/p/84238/Hosted-Predictive-Dialer/" page_type: "product" language: "en" publication_date: "2026-08-20" --- # Hosted Predictive Dialer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hosted Predictive Dialer ## What is Hosted Predictive Dialer? Ideal for call centers, the predictive dialing platform helps manage customer database, leads, and more while tracking agents at work. ## What is Hosted Predictive Dialer used for? [Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hosted Predictive Dialer 4.6 (5) VS. [4.6 (145)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.6 (395) Value For Money 4.5 (2) Value For Money 4.5 (317) Customer Service 4.8 (5) Customer Service 4.5 (342) ## Hosted Predictive Dialer alternatives Highest Rated [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (108)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) [TCN](https://www.capterra.com/p/84252/TCN/) [4.5 (60)](https://www.capterra.com/p/84252/TCN/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/84252/TCN/) [View all alternatives](https://www.capterra.com/p/84238/Hosted-Predictive-Dialer/alternatives/) ## FAQs about Hosted Predictive Dialer Overview ### What company size and specific industries is Hosted Predictive Dialer built for? Hosted Predictive Dialer is designed for call centers of varying sizes, including small teams and larger operations that handle high volumes of outbound calling. It fits industries and departments that rely on customer outreach, lead management, voicemail follow-up, and callback scheduling, especially sales, support, and other phone-based service teams. Features and Usability ### What are the key features of Hosted Predictive Dialer? Hosted Predictive Dialer offers predictive dialer functions for outbound calling, along with automatic call distribution, call routing, and call transfer to direct calls. It also includes call scheduling, call scripting, IVR, lead management, list management, campaign management, campaign-specific caller ID, and FCC and FTC compliance features. Getting Started and Support ### What customer support options does Hosted Predictive Dialer offer? Hosted Predictive Dialer provides 24/7 live rep support and chat. These channels give users direct access to assistance at any time. No reviewer feedback is available here, so support quality, response times, and common issues cannot be described from user experience data. ## Features AI summary Based on 308 Predictive Dialer reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating predictive dialer software: - **Call Center Management** (**49%** of reviewers rated this feature as critical) - **Call Recording** (**60%**) - **Reporting/Analytics** (**52%**) Hosted Predictive Dialer includes other capabilities that reviewers also consider important, such as **Automatic Call Distribution** (**53%**) and **Call Routing** (**47%**). Together, these features help teams direct inbound and outbound calls more efficiently, balance agent workloads, and connect customers to the right representative faster, helping businesses improve call handling and day-to-day contact center operations. Automatic Call Distribution Distribute/route/connect calls Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Scheduling Schedule date and time for callbacks/follow-up calls or reminders Call Scripting Provide agents with a typical response for common call subject matter Call Transfer Transfers live calls to other agents Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Hosted Predictive Dialer 13 features ### All Features - Automatic Call Distribution: Distribute/route/connect calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Transfer: Transfers live calls to other agents - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - FCC Compliance: Federal Communications Commission (FCC) compliance - FTC Compliance: Federal Trade Commission (FCC) compliance - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic $99.00 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(4) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BU Bob U. Owner ### "It is a good dialer for the money. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 17, 2018 Pros It has alot of features that help make the process easy. Customer support is available through email and phone and they are helpful. Cons The self help articles are not the best. Putting lists in and out are easy just managing the different lists isn't as easy as other dialers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lauren B. Marketing Coordinator ### "Great product for small companies" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 17, 2018 Pros Hosted Dialer is easy to use if you need to send out a phone marketing campaign quickly. You can upload a list, record a message and hit send immediately. The message then gets distributed to all the callers on the call list. Cons There are many times when I will send out a phone campaign, someone will call me back and say there was no recording; as if the message was just blank. That can get frustrating at times because I know I recorded a message, tested the message through my personal phone and then when I have an expectation that the message will get to my users, sometimes it doesn't. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Brenda W. Marketing Manager ### "Marketing made easy using Hosted Dialer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 25, 2011 I would recommend Hosted Dialer to anyone! I am very pleased with how it works for me and I want others to benefit from this great tool as well. Pros One thing that i love about this tool is that it is very easy to use, so very easy to understand! Great customer service too! Cons So far, for the few months that I have been with Hosted Dialer, I have not encountered any issues with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Paul G. IT Support ### "Dialer reveiw" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 5, 2011 I give this dialer top recommendation! I have already referred a couple prospects to this solution and will continue to refer others in the future. Two thumbs up! Pros This dialer was really easy to set up for my agents and took me no time to get my agents ready to place calls. I barely had to do any training with them because this dialer is so straight forward! Getting started was a breeze and my sales rep is always able to answer my questions in a timely manner. I've already been seeing results since we started using this dialer. Good stuff! Cons I haven't encountered any negatives with this dialer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Allen D. Owner ### "Nice Dialer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 5, 2011 I have already recommended Vioteck to 3 other companies that I work with and will continue to do so, this thing is exactly what I was looking for. Thanks Pros I used to use a dialer that was called a ViciDialer, and it was really confusing, Vioteck has a dialer that is really easy to use, they have training videos that explain things really well, the sales dept is great and friendly, they always answer when I call. They have a small town feel but a robust dialer that not only dials, it emails, leaves voice mails, does three way calls, you name it. Cons I honestly cant think of anything to put here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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