--- title: "Donor Tools Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Donor Tools Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/84250/Donor-Tools/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Donor Tools Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Donor Tools ## What is Donor Tools? Donor Tools is donor management software for non-profits and churches. Donor Tools is fast, simple, affordable, and online. Donor Tools is a nonprofit donor database to help charities, churches, and growing organizations make smart decisions and raise more money. With unlimited users, unlimited donations, smart tags, multiple names, donation splits, online donations, QuickBooks and MailChimp integrations, and lots more, we make you look good. ## What is Donor Tools used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fund Accounting](https://www.capterra.com/fund-accounting-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 320 user reviews Reviews sentiment Positive 85% Neutral 13% Negative 2% Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Donor Tools?[Manage this product listing](https://www.g2.com/products/donor-tools/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Donor Tools 4.2 (320) VS. [4.4 (188)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (320) Ease Of Use 4.4 (188) Value For Money 4.3 (292) Value For Money 4.4 (149) Customer Service 4.2 (294) Customer Service 4.6 (168) ## Donor Tools alternatives Highest Rated [4.6 (214)](https://www.capterra.com/p/142350/Continue-to-Give/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Donor Tools Overview ### What problems does Donor Tools solve? Donor Tools solves messy spreadsheet-based donor management, slow gift entry, and inconsistent follow-up by centralizing donation histories, contact details, tags, receipts, thank-you letters, and mailing lists in one web-based system. Small nonprofits, development directors, donor relations staff, treasurers, and volunteer teams benefit most from easier reporting, year-over-year fundraising visibility, and shared remote access. Answer based on 266 reviews Overview ### Which roles and teams benefit most from Donor Tools? Donor Tools is most used by nonprofit executives, development leaders, and administrative teams that manage donor relationships and fundraising operations. Executive directors, founders, presidents, and CEOs use it for reporting and oversight, while office managers, assistants, treasurers, and program or operations leaders rely on it to track donations, maintain records, and streamline communications. Answer based on 212 reviews Overview ### What company size and specific industries is Donor Tools built for? Donor Tools is designed for small to medium nonprofit organizations, as well as international organizations and multi-site organizations that need donor management support. Features and Usability ### What are the key features of Donor Tools? Donor Tools includes core donor management features like donor profiles, donation tracking, pledge management, and online giving with payment processing. Reviewers also highlight reporting, receipt management, and contact database functions for acknowledgements, mailing lists, and donor history. Differentiators include Smart Tags, dashboard views, and data import/export. Answer based on 161 reviews Pricing ### How much does it cost and what fees or limitations are included? Donor Tools starts at $39/month for the Basic plan, with a 3-day free trial and payment processing fees of 2.3% + $0.30 per donation. Reviewers often call it affordable for small nonprofits, though some mention clunky reporting, limited functionality in cheaper plans, and no real multi-currency support. Answer based on 67 reviews Getting Started and Support ### What training and onboarding options does Donor Tools offer? Donor Tools provides documentation to help teams get started. Documentation offers written reference material for learning core features, checking setup steps, and finding answers during onboarding or later use. Only this training format is listed in the catalog data. Answer based on 9 reviews Getting Started and Support ### What customer support options does Donor Tools offer, and how do users rate the experience? Donor Tools offers chat support. Users often describe support as quick, helpful, and responsive when questions come up, and some mention detailed guidance that resolves issues well. Still, a few users report frustration when troubleshooting limitations, saying some problems take time to resolve or require workarounds. Answer based on 53 reviews Features and Usability ### How well does Donor Tools manage donors and donations? Donor Tools gives nonprofits a simple way to track donors, gifts, tags, notes, and giving history. Small organizations often value the easy setup, online access, mailing lists, thank-you letters, and donor records, though some teams run into limits with reporting, Smart Tags, imports, and integrations beyond PayPal. Answer based on 161 reviews Features and Usability ### Is Donor Tools easy to use? Donor Tools feels straightforward for many nonprofit teams, with a clear web interface and quick onboarding for new staff. Small organizations often like the dashboard, simple navigation, and shared online access, though some users find tags, batches, report setup, mobile use, and training resources harder than expected. Answer based on 68 reviews ## Features AI summary Based on 2,971 Donation Management reviews Not all Donation Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Donor Tools supports **Donation Tracking** and **Online Giving**, covering two of the top priorities buyers look for in Donation Management software. However, it does not include **Contact Management**. Instead, it offers **Donor Management** (**57%**) and **Payment Processing** (**61%**), which still address important operational needs for fundraising teams. These features help organizations record gifts accurately, accept donations online, manage donor relationships, and process payments efficiently, allowing teams to keep fundraising activity organized and maintain consistent donor support. Donation Tracking 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Donor Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Payment Processing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Contribution Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress Recurring Giving 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track recurring gifts Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Donor Tools 21 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Event Management: Schedule and manage the logistics of activities and other gatherings - Financial Reporting: Generate reports to assess the financial performance of an organization - Fundraising Management: Activities related to raising money for a specific cause - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 3.9 (319) 3.9 Based on 319 reviews ## Pricing Value for money 4.3 (292) Free Trial [View pricing plan details](https://www.capterra.com/p/84250/Donor-Tools/pricing/) Basic $39.00 Flat Rate,Per Month It includes: - Unlimited Donations - Unlimited Donors Value for money 4.3 (292) 4.3 Based on 292 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (294) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (294) 4.2 Based on 294 reviews ## User reviews Overall rating 4.2 Based on 320 reviews Filter by rating 5(131) 4(141) 3(42) 2(5) 1(1) Mentioned topic Sorted by most recent JS Joan S. Media specialist Museums and Institutions ### "It was nice while it lasted" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 14, 2021 We had the old version for years and it was fine. When they simplified, it was easy to use but not sophisticated enough, there were reports we just couldn't get from it. Customer service was extremely nice, but by email only so very slow - sometimes getting an answer took a week. So we switched to Eleo about 8 months ago, very happy now. Pros It met our needs for years before the simplifying. Cons Simplifying made it less than we needed, reports weren't enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK James K. Founder Civic & Social Organization ### " Donor Tools Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2019 We use them it helps to assist with others as our number one goal. Pros It was so efficient to use and productivr and reliable with our work to help others to become sucess Cons The pricey we would realy Benicia if the prices were lower then what they are we keep on working to Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TYLER B. Communications Officer Non-Profit Organization Management ### "A pretty solid choice!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 11, 2019 Overall this tool was a pretty good solution for organizing and tracking all of our incoming donations. It's not the best on the market, but it's very serviceable. Pros I found this software very user friendly. A lot of donation management software can be very convoluted and overwhelming to even just look at. After spending 10 minutes with Donor Tools, I knew how to do pretty much everything I would need to do on a regular basis. It's laid out very easily. Cons At least in my experience I found the software itself to be a bit glitchy and buggy. Navigating around the software and trying to create reports, for example, often led to pauses of up to 7 or 8 seconds while the program found its bearings. It seems like things on the coding side are not quite perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lincoln M. Financial Assistant Non-Profit Organization Management ### "Good tools for small organizations." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2019 Donor Tools is a great tracking tool for donors and their donations and is important for small nonprofits. Pros The interface is easy to handle, you can control donors with your address and contact, you can include multiple users and their permissions, and send personalized thank you messages to donors. Cons Some functions are not possible to customize, being only possible to use the standard form that comes in the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Center Coordinator Education Management ### "An amazing tool for any nonprofit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 30, 2019 I love this software. I think that any nonprofit would benefit immensely from this program and is cuts down time for the grants department as well as for accounting. Pros Donor Tools has made the process of connecting with our donors so much easier. Donors are able to directly upload all their information, update it, and process donations all in one software. We are also able to directly pull reports and connect it to our Quickbooks account. Cons I cannot think of anything that we do not like yet. It has honestly made everything a little easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Abdiel S. President Non-Profit Organization Management ### "Perfect for Small non profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2019 We use it every day to track our donor and donations. Great tool. Pros After searching different sites to track donors we found Donor Tools to be the best one for us. It has everything we need and for the price, i could not find anything better. Cons The reports are not customize like others, it comes out in excel, but once in excel you can customize the entire report and obtain all the information you need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Justin R. Campaigns Manager Non-Profit Organization Management ### "Donor Tools Smarts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 29, 2019 Donor Tools has helped with smart organization decisions when it comes getting more people to donate. Pros I love that this software can help us make important decisions in regards to charities and the option to integrate with MailChimp. Cons The integration process with MailChimp can be made a little easier but works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chris M. Case Manager Mental Health Care ### "DonorTools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2019 Other than those two small things, I have absolutely loved using DonorTools in my small business and it has truly helped me be organized with all of my information. Pros DonorTools is extremely easy to set up and I am able to see the income trends from years prior. I love the fact that you don't have to know how to program in order to be able to develop fund pages. Having the ability to have several users with the ability to limit access is very helpful so that everyone can be on the same page and access the necessary information. Cons I wish that we would be able to customize the way emails would come in. I would also be beneficial if there was better usage on a smart device. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Carlton W. Director Civic & Social Organization ### "Donor Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 4, 2019 My overall experience with donor tools has been great since I stumbled upon the software while browsing online. I don't know what we were doing prior to this installation of software but we definitely will use this moving forward... good job guys Pros The overall creation of software to capture this type of service is Standalone and unique this gives my nonprofit organization the ability to keep track of all donations coming out which is excellent for tax purposes. Cons The cons are very few when talking about this software the ease of navigating through the program is almost seamless and it's also an excellent way to keep your nonprofit organization organized I understand this is the section where the negative views are supposed to be but there are none in my opinion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jairo G. Project Education Management ### "Project " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2019 Good Pros Easy to use, ese to leen, way for our work Cons I believe is good app und perfect for projects Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/84250/Donor-Tools/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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