3.5 / 5 2 reviews

Average Ratings

2 Reviews
  • 3.5 / 5
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours

Vendor Details

  • SubHub
  • Founded 2005
  • United Kingdom

About SubHub

SubHub membership software makes it easy to build a membership site and charge for access to premium content. Additionally, you can make money from advertising, affiliates or selling products and downloads.

SubHub Features

  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search
  • SEO Management
  • Template Creation
  • Version Control
  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management
  • Advertising Management
  • Books
  • Campaign Management
  • Catalogs
  • Circulation Management
  • Content Management
  • Layout & Design
  • Magazines
  • Newsletters
  • Newspapers

SubHub Reviews

SubHub Takes a Full Year NOT to Implement a Vital Promised Change & Refuses to Refund

Apr 29, 2011
3 / 5
Ease of Use
1 / 5
Customer Support

Pros: None over any of the free platforms such as WordPress - they provide more functions than SubHub!

Cons: Total rip-off

Overall: I signed up for SubHub in May 2010 and was promised my members would be able to upload content directly WITHOUT HAVING FULL ACCESS TO ALL ADMIN CONTROLS by the end of the year.
It's now almost a year later and the function hasn't been added. SubHub can't tell me when it will be implemented as "changes like this always take longer than expected," according to Steve. Personally, I think a year is long enough to make one change, even for a cowboy outfit.
I therefore quite reasonably asked for a refund for the four months this year that the function should have been available, during which time I've lost two writers. I was turned down flat and no responsibility was accepted by SubHub for the situation.
I've wasted a total of over ¿¿600 waiting for these idiots to install a function that should never have been overlooked in the first place.
Unprofessional, incompetent and inadequate are the three words I'd use to sum up this company and its product.

A great solution to create your own membership website

Mar 22, 2011
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I launched my own business - primarily based around/on a membership website. I did a fair amount of research and found SubHub. I am pleased I went with their services as two+ years later I have a strong web community with several hundred paying member/subscribers and more than 530 articles. The tools provided you by SubHub allows you to create a site with little computer knowledge. I do like the fact that I can enable the HTML function on each article to customize if I wish to. It has all the features & functions I think you could want in a members website including free hosting, video & audio support, integration with payment providers, levels of membership, pay per view access and a complete online storefront. SubHub customer service has been very responsive and helpful, and your account comes with a robust set of PDF how-to guides and the 'Owners Club' where you learn great ideas on building & managing your online community.

Cons: It is fairly minor but I find the Forum feature to be a bit lacking in aesthetics and function. If this were a critical component to me, I would either launch a sub-domain for my Forum and use perhaps a PHP product like phpBB. Other than that I have not really found any other downsides or deficits with the SubHub system.

Overall: With this company becoming my primary income two years ago I wanted to ensure that I selected a provide who would be there, a reputable company with strong service & performance and a system that allowed me the creativity and freedom to design the site I needed & wanted.

I am in the process of launching a 2nd Members Website and so I have done a little research recently to ensure that SubHub will still deliver on my needs and based on everything I am reading & finding out - I am ready to launch this new site with SubHub again. I have no hesitation recommending SubHub to others!