# SubHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SubHub the right Membership Management solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/84253/SubHub/reviews --- SubHub 4.8 (84) [View alternatives](https://www.capterra.com/p/84253/SubHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SubHub Ease of use 4.5 Customer Service 5.0 ## Pros and Cons in Reviews SR Stephen R Treasurer and Web adminDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “SubHub does nearly all we need our site to do, and because it allows us to integrate an external forms program onto our web pages, gets us even closer to 100%. “ March 4, 2024 MC Matthew C Co-OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The forums section needs more development - very rudimentary functionality and a little clunky to use both from an admin and user perspectives.“ October 24, 2023 RS Rebecca S Managing PartnerEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “Suhub offers great customer service - so impressed they offer such great service even when I contacted them over the weekend.“ November 7, 2024 Eliaquim S Portuguese TeacherE-Learning, Self-employedUsed the software for: 6-12 months. “I have never worked with anyone else, and I will probably not work with anyone else other than my students.“ May 16, 2022 MP Mac P Co-FounderConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “Subhub lets us have a corner in the internet where users can access the content relevant to them.“ July 24, 2023 RP Robert P Website AdministratorNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “The worst thing is trying to align images and text.“ February 15, 2022 JA John A PrincipalFinancial Services, Self-employedUsed the software for: 1-2 years. “This platform offers an impressive range of features and functionalities that make managing my membership site a breeze.“ August 27, 2023 AA Alejandro A WriterWriting and Editing, 2 - 10 employeesUsed the software for: Less than 6 months. “They have a feature to protect the pdf from downloading, but the resolution is terrible and the site that encrypted the pdf has a fee.“ September 8, 2020 ## Showing most helpful reviews Showing 1-25 of 84 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Johnnie Ray K. Co-Host Entertainment Used the software for: 6-12 months ### "My Favorite Thing I Purchased In 2021" February 18, 2022 5.0 Pros Subhub has made it so easy to launch my podcast membership site. It has all of the needed features and then some. I have been able to build a functional easy to navigate site that I can grow into. Also, the customer service is top notch! Easily some of the best service I've ever received consistently. Cons I don't have many dislikes. I would say the UI isn't sleek or clean. It takes some getting used to as we see services with a lot more ability to create a website that way. There are some additional integrations I'd like, but nothing major. Review Source Response from SubHub May 17, 2022 Thanks Johnnie! We try to make up for any shortcomings in our product by being committed to our customers 101%. : ) SB Steve B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Thanks Subhub" January 11, 2021 4.0 Excellent. Glad I made the switch. I am just getting more into the support documentation so I am understanding more :) takes time. I am interacting with their support team weekly are they are bare none the best of I used on any site/platform. Pros The best part about any software product is its customer support. These guys are wonderful. Efficient and patient. I am new to the online business and they have held my hand well :) I love that the platform is fast to load. I also love the Courses module although I have not implemented yet. But soon. The ease of use for the member is excellent. Cons I wish it was a little more intuitive. I am a newbie as well so I have limited experience. I would like an easier page editor :) Reason for choosing SubHub My designer actually built a Shopify site as well and it would don't work for our purposes. Thanks again Subhub. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) My designer felt Subhub was a better membership platform that could grow as I was . He was Review Source Response from SubHub March 5, 2021 Hi Steve Thanks so much for your review. It means a lot to the team. You're always a pleasure to work with. AA Alejandro A. Writer Writing and Editing Used the software for: Less than 6 months ### "Easy to implement memberships but they need to implement a lot of features if they want to compete" September 8, 2020 4.0 Is a decent solution for a membership site but they need to implement more features. The online marketing world is constantly changing and they need to adapt. Pros This a very easy to use software for membership sites. You can construct a site in a couple of days and start making money. The web page designer is implemented in the app and you can even link your domain name. The app is very organized and intuitive and the support is top notch. They reply in minutes and are very helpful Cons They need to implement a lot more features. You can't sale courses in the store. They are part of the membership site. This is a little annoying because some clients just want one course, not be part of all the site, and they have to fill the form just to access the course and sometimes is overwhelming for them. Is buggy at times, you can't see the changes in the page inmeaditely. Other problem is with pdfs. They have a feature to protect the pdf from downloading, but the resolution is terrible and the site that encrypted the pdf has a fee. So if you want to embed 5 or more pdfs you will have to pay for that external service. Review Source Response from SubHub December 29, 2020 Hi Alejandro, Thanks for the review and feedback. We are continuing to refine our platform especially our course creator. You can now sell courses separately from memberships. BO Bianca O. Chef Food & Beverages Used the software for: Less than 6 months ### "I love this service" November 8, 2019 5.0 Pros I’ve had my idea for my recipe membership for AGES but the tech held me back...and then the price lol. I found subhub doing a casual search and signed up for the free trial. Life happened and I was granted a two week trial extension from customer service. I launched about a month ago and I already have members. The ease of use, customer support and features make sub hub a buy. I wish I found it sooner. Cons I would love some more Easy design features that are drag and drop. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing SubHub Price. Features. Pay per view being one of them. And customer support. Review Source MG MaryJane G. Producer Entertainment Used the software for: 2+ years ### "Subhub is a Lifesaver " July 10, 2024 5.0 I was handed the responsibility of a overwhelming, near impossible project, and from day 1 subhub has helped and followed through with excellent services, great information and a kind supportive personal touch. Pros SubHub has consistently met my expectations and constantly went above and beyond to keep me in top shape excicutiting, my demands for keeping business thriving and consistent with a high quality standards. Cons My main complaint is that SubHub, runs so smoothly, that it magnifying many other companies and their lack of professionalism and efficiency. Reason for choosing SubHub Yes Review Source Response from SubHub July 17, 2024 We really appreciate your positive review, MaryJane. We're glad we could support you and exceed your expectations. We're here when you need us. We wish you every success for your project! AS Ami S. Secretary Farming Used the software for: Less than 6 months ### "Responsive, polite and helpful" August 15, 2024 5.0 excellent. I was impressed with response times, and the ongoing support. Pros I have been so impressed by \[sensitive content hidden\] at SubHub, who has guided me through the website redesign process and who has been so helpful and responsive. Cons No qualms here, it was a great experience. Review Source Response from SubHub August 23, 2024 Hi Ami, thank you for your review. We're so glad that you had a positive experience with SubHub and our team. We're always here to help, whenever you need us. Thank you again and best wishes for the success of your site! JA John A. Principal Financial Services Used the software for: 1-2 years ### " Subhub - The Ultimate Membership Platform" August 27, 2023 5.0 My experience with my support contact, \[sensitive content hidden\], has been outstanding. Being a "one man operation" I did not have the time to focus 100% on building and launching the site. \[sensitive content hidden\] was very available and easy to work with. Pros I recently started using SubHub for my membership website, and it has exceeded my expectations. This platform offers an impressive range of features and functionalities that make managing my membership site a breeze.The user interface is intuitive and user-friendly. Setting up my membership levels, creating content, and managing member profiles was easy.For my use, SubHub is an exceptional membership platform that checks all the boxes I need. Cons There isn’t anything I dislike. If I had a wishlist, it would be great if SubHub could integrate a community platform like Skype or Facebook. Review Source Andy R. Editor Online Media Used the software for: 2+ years ### "Easy to use membership site platform with minimal tech skills required" April 9, 2020 5.0 SubHub allows me to get on with publishing content, knowing that payment and back-end processes are well handled and reliable. On the rare occasion when I need support, it arrives quickly and with excellent follow-up. Pros It was easy to configure and set up my website \[SENSITIVE CONTENT HIDDEN\] on Subhub. That was back in 2008 and I've been using Subhub ever since to host the site. Payment processes are easily integrated and have proven reliable. Cons It would be good to have more customisation options, and more choice of which other software to integrate with. For example, Mailchimp is supported but not other popular email autoresponders such as Aweber. Maybe Zapier could create the bridge for this to happen but I haven't yet investigated. An integrated affiliate management system is commonplace with a lot of membership site builders and that would be a useful addition rather than having to use iDev Affiliate as a third party plugin Reason for choosing SubHub Reasonable price and a system that promised (and has delivered) to be easy to use and require minimal technical skills to get set up. Probably there are many other options available now compared with 2008, but I haven't seen a reason to change from Subhub Review Source Response from SubHub December 29, 2020 Thanks Andy for the feedback! We are actually about to release our Zapier integration! Allowing more integration options will be a priority this year for us. Cathie B. Co-Founder Broadcast Media Used the software for: 2+ years ### "Best Membership Platform" November 8, 2019 5.0 We are an online media and magazine platform with paying and non paying members. We are able to connect our payments email and social media through SubHub and if we have questions or changes we need to make SubHub is right there immediately to help us. Superb customer service! Pros SubHub was one of the best decisions we made when deciding on a membership platform for our website. They were super helpful with the setup. Answered everyone of our questions right away. And have been an amazing partner for us throughout the two years we have used them. And their pricing works as your company grows which was what lead us to them Cons we haven’t found any problems with them at all. Reason for choosing SubHub Their customer service and their ability to create a platform that would work for our company at an affordable price Review Source Response from SubHub December 29, 2020 Thank you Cathie for the review and feedback. Eric M. Editor/Publisher Health, Wellness and Fitness Used the software for: 2+ years ### "Great customer service and good service" October 4, 2018 5.0 Please see my above comment. I really enjoy the team that puts this product overall. Pros I really like the SubHub team. They have been available, professional, and present to help me navigate the process of creating and subscription site. Their product is also very good and the web designers are knowledgeable. The recent upgrade that they did in 2017 was a significant improvement on an already good product. It is nice to see them striving to improve their product ongoing. Cons Every so often, the built in web editor might get slightly glitchy, but they have always responded quickly and helped rectify the glitches that occur. Review Source Response from SubHub September 11, 2019 Hi Eric, Thanks for taking the time to post this review. As you mentioned, we are always working to improve our product to provide a better experience for our customers. AM Andrew M. Editor/Publisher Publishing Used the software for: 2+ years ### "SubHub review" February 11, 2022 5.0 Overall, if you have a lot of content that needs to be behind a paywall, SubHub is a good way to publish your content and control who has access to it. Pros The SubHub platform is pretty intuitive, especially if you've used other WYSIWIG HTML editors, and it does a good job keeping track of all of our members and who has access to what content. One thing that stands out is the customer support, though- support team is very responsive so when there are issues (which of course there always will be with any platform) they get back quickly and can usually figure out what's going on pretty quickly. Cons The store for physical items is very basic, and doesn't have a lot of flexibility or features that many other store platforms have. So if selling physical items is important to your business, you might consider making your "store" link go to a Shopify or other store platform. Other than that it's pretty good. Review Source Response from SubHub May 17, 2022 Thanks Andrew! We appreciate the feedback. RP Rebecca P. business owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Just what we needed to take our business to the next level" September 27, 2019 5.0 We needed to develop a subscription based platform to provide the many offerings we have in support of a social influencer based brand. It is the central hub for all things related to our business, so end users can find everything in one place. Once built, it has worked seamlessly for this purpose. The build was a challenge because of the first account manager we had, but once we got a new one, things happened quickly and everything turned out beautifully. Pros The many features offered as part of the website, the ability to integrate pretty much any service/program, ease of use for our end users. Above all else, the fact that we could design a unique website for our business while integrating the subscription features and not look like a cookie cutter website. Cons The back office took some getting used to. If you have anything developed for you, it's always a bit of a wait to get on the developers calendar. Reason for choosing SubHub The others all felt like cookie cutters and we would've still had to built another website to house a lot of our content. Subhub allows you to build anything and everything you want in one convenient location while offering some things behind the veil of subscription and others publicly. Review Source Response from SubHub October 24, 2019 Hi Rebecca, Glad we could help you move forward on your membership website. LC Lisa C. Director of Communications Health, Wellness and Fitness Used the software for: 2+ years ### "Great option for small businesses" June 11, 2019 4.0 The whole process of creating the site went very smoothly and it functions beautifully. The SubHub team works hard to help their clients be successful with their websites. Pros We chose to have SubHub custom design our site and it was well worth it - they did a beautiful job. Once you learn your way around, it's easy to use. Most importantly, when you have questions or need assistance, the support team is always super helpful. This allows us to manage the site ourselves at a reasonable cost, while still have the technical support we need from time to time. Cons While SubHub is often upgrading and adding features, there have been times that we've discovered our site could not function as we wished it to (without paying for additional custom features), and it is somewhat limited as far as integrating with other 3rd party applications. Review Source Response from SubHub September 9, 2019 Lisa thanks for your review. It's been a pleasure to help you build and grow your website. We're working to improve our integrations and always try to compensate with exceptional support. JH Jo H. Owner E-Learning Used the software for: 2+ years ### "Basic software that works with unbeatable customer service. " May 17, 2021 5.0 I really like subhub. I use a lot of softwares in my business and I like how simple and trustworthy sub hub is. Some of my other softwares feel like a full time job just checking they’re working as they should but with SubHub I barely have to ink about it, which is a good sign! Pros The customer service is just second to non. It works the way it should and I trust it to just get on with its job. I don’t have to babysit it to make sure the features are still working. The very few times there’s been an issue (and normally it’s user error on my end) customer support have fixed it really quickly. Cons In an ideal world I’d have more reports to see what my customers were doing in the site and the ability to send auto emails on anniversaries or if people haven’t logged in in a while. Review Source Response from SubHub May 26, 2021 Thanks Jo! The team appreciates your review. PSF Pierre S F. Owner/CEO Publishing Used the software for: 6-12 months ### "Subhub helped me create a website to boost my brand. The site is currently performing well ." May 29, 2018 5.0 Convenient way to post review Pros SERVICE SOUGHT Subhub helped me create a website which is currently performing well the function of boosting my brand's image. This is the major need I had at the time. THINGS I BENEFIT FROM SUBHUB WEBSITE DESIGN - Friendly support on my website and blog. - 24/7 monitoring is another feature I enjoy. - Unlimited number of pages. - Unlimited number of members. - Security and Backups Expert. WHAT BUSINESS SOLUTION I GOT FROM SUBHUB - I needed a website to boost my brand and I got subhub. - Subhub gave me a platform for my gifting. - My brand has now got the professional look I wanted. - The website is accessible though mobile and pc devices. - I can connect my posts on my website with my social media accounts easily. MY PERCEPTION OF THE JOB DONE - The layout of the website has a very inviting appeal. - I fell in love with the aesthetic appeal right from the start. - The website did not take too long to complete. Very timely. Cons The pricing for website building, but it is worth it. In any case, I have not seen another company offering such a great service at a lower price. Review Source Response from SubHub September 13, 2019 Hi Pierre, Thanks so much for your review! MP Mac P. Co-Founder Consumer Services Used the software for: 1-2 years ### "Great Customer Service" July 24, 2023 5.0 Pros Subhub lets us have a corner in the internet where users can access the content relevant to them. It's great to use the the customer service is awesome where I'm able to get help right away when issues come up. Cons The webbuilder could be updated and the storage platform is a bit hard to use. Review Source Response from SubHub July 27, 2023 Many thanks for the positive review. We're really pleased you've found SubHub to be valuable. We're especially pleased you praised our customer support, something we take a lot of pride in. Thank you! We also appreciate the constructive feedback. We're continually working to improve SubHub. Feel free to let us know if you have specific suggestions or feedback. Thanks again! BC Brian C. Owner Real Estate Used the software for: 1-2 years ### "Superior Customer Service" August 2, 2022 5.0 I use SubHub for my real estate investor community. People can connect in the forums and answer questions. We also use it to host courses, videos, e-books, and blog articles. Pros The software is intuitive and easy to use. The changes occur instantly. But my favorite aspect of SubHub is the customer service. The team is very responsive, and they are committed to working with me until I have a clear resolution on something. Cons I originally did not want a "news feed" but I'm starting to feel this could be an attractive feature for members. Review Source Response from SubHub August 10, 2022 Hi Brian Thanks for your comments and feedback. We're so happy to be able to support you! PR Peter R. President Financial Services Used the software for: Less than 6 months ### "Support/design group at Subhub are experts at helping you get your subscription site together." May 25, 2018 5.0 Subhub provides a turnkey solution for our stock trading education subscription business. Pros Our experience was outstanding right from the beginning. The sales team took the time to understand our business needs and the degree of service that we required. I always felt that they had our interest at heart rather than offering the most expensive service. We opted for assistance with working with their standard templates which included a few hours of development customization. Again, we thought the Subhub team far out delivered our expectations. We simply couldn't believe the amount of hours they must've spent helping us put together our website for the price we paid. Further they put together individualized tutorials for subject matter that wasn't covered by their support area on the website. We were completely satisfied with the experience and you can see the result at https://www.traderounds.com Cons We are extremely satisfied with the software and service. If we had one complaint, it would be that they have not completed their upgrade to handle larger capacity videos yet. This will ultimately allow hosting of all our subscription videos including the much longer ones that we now have to place on Vimeo. Review Source Response from SubHub September 13, 2019 Hi Pete, Thanks for your review. We've enjoyed working you you as well! Our team goal is always to treat a customer's website as if it were our own! SS Sean S. Director of Marketing and Business Development Investment Management Used the software for: 6-12 months ### "Rare Earth SubHub Review" August 27, 2019 5.0 I have been very happy overall. Support is great. I searched for other solutions before subhub and nothing else compared for our needs and price. Pros Flxible. The application allows me to setup rules and conditions based on our needs. Cons I do have to do allot of manual configurations that I wish were more global to implement but I do not mind as long as it works. Reason for choosing SubHub It simply worked. Everything I needed was available in the application and it was easy to get started and impliment. The price was also very competative. Review Source Response from SubHub September 11, 2019 Hi Sean, Thanks for your review. It's great working with you. We do acknowledge there are limitations in our platform and always try to compensate with hands on support to help our customers achieve their needs. GH Glenn H. Director Publishing Used the software for: 6-12 months ### "Fantastic service and support" February 21, 2020 5.0 SubHub have been first class. I would highly recommend the speedy setup service. We had a knowledgeable and talented designer help us produce a fantastic website that does exactly what we wanted it to do. We cannot recommend SubHub highly enough! Pros The software has been built from the ground up to do exactly what we needed to do. Very easy to use once you get to grips with how things work, and the support has been first class. Cons Very steep learning curve to begin with but worth persevering with. Exporting financial data could be improved. Review Source Response from SubHub December 29, 2020 Thanks Glenn and Russ! JN Jonathan N. Graphic Artist Media Production Used the software for: 2+ years ### "Fantastic Support" June 13, 2019 4.0 SubHub personnel and support have been wonderful. They've always accommodated us in every way we've needed and typically in a very timely manner. Pros We liked the fact that we can use it to create a subscription based website. Cons Wish it were a bit more flexible when it comes to modifying the overall design template. Review Source Response from SubHub July 17, 2019 It's always a pleasure to work with you Jonathan. Thanks for taking the time to post this review and feedback. We realise that our platform does sometimes have limitations, so we do try our best accommodate the needs of our clients! SP Sahar P. CEO Marketing and Advertising Used the software for: 6-12 months ### "They made it easy for me!" March 28, 2019 5.0 They have been very helpful, easy to contact, and the team felt like an extension of my team. Thank you! Pros Two times now I've had great speaking opportunities in front of me and the team at SubHub was extremely helpful in helping me get content up and designed in efficient time. Once they set up the template, it was easy for me to go into the back end to update and change. I am very happy with the service and excited to grow my membership! Cons Backend is intimidating at first, but after a call and initial set up by the SubHub team, I was able to tweak and update with confidence. Review Source Response from SubHub September 11, 2019 Hi Sahar, It's been a pleasure working with you. Thanks for your comments and feedback! SM SUDIP M. CEO Information Technology and Services Used the software for: 6-12 months ### "Best Ever Billing Software I have Used" May 19, 2021 5.0 excellent Pros Its smoothness and user-friendliness and easy to work makes it a likely software for me Cons nothing as it is great so I prefer not to say anything wrong about this product Review Source CH Chris H. Compliance Consultant, Founder Management Consulting Used the software for: Less than 6 months ### "SubHub Exceeds Expectations!" June 11, 2019 5.0 My SubHub Team provided me with one of the best customer service experiences that I had for launching my new business. Cheers to executives & Developers for their patient guidance and problem-solving solutions when I had none. Developers rapidly tweaked the template that I used to accommodate my needs. While my website is now live, my team continues to support me--they are the IT Department that I don't have as a small business startup. I could not be happier than I am today with my SubHub experience. Pros Easy to learn. Easy to customize. Easy to execute. Cons No complaints Review Source Response from SubHub September 10, 2019 Hi Chris, Thanks for your review! Our whole team is committed to supporting our clients! CB Choukri B. Actor Motion Pictures and Film Used the software for: Less than 6 months ### "A really dedicated team" June 14, 2019 5.0 I was looking for a membership software to create a website and I found Subhub. They highly helped me. They understood my outlook and suggested some ideas to set up the website. It was really good in terms of collaboration. Now, my website is really great. And I want to thank again the dedicated Subhub team. Pros Understanding, professionalism and flexibility. Cons Maybe time but it was necessary to build a great website. Review Source Response from SubHub September 11, 2019 Hi Choukri, Thank you for your review. Happy clients mean a lot to us! Similar Products Featured