# Medidata CTMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Medidata CTMS Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more.

Source: https://www.capterra.com/p/84472/Medidata-CTMS/pricing

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# 

 Medidata CTMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Medidata CTMS

## What is Medidata CTMS?

Robust, flexible, SaaS-based Clinical Trial Management Solution (CTMS) for sponsors and CROs. Functionality includes: \* Project Management \* Supplies \* CRF and DCF Tracking \* Sponsor and Investigator Portal \* Clinical Payments \* Timesheet & expenses \* Monitoring reports \* SAE tracking \* Offline Client

## What is Medidata CTMS used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Medidata CTMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.clinicalforce.com&name=Medidata CTMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Medidata CTMS

4.3 (17)

VS.

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting Price

$1000

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (17)

Ease Of Use

4.7 (204)

Value For Money

4.0 (9)

Value For Money

4.6 (140)

Customer Service

3.9 (12)

Customer Service

4.7 (182)

## Medidata CTMS alternatives

[4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (65)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[2.0 (2)](https://www.capterra.com/p/177099/Ennov-CTMS/#reviews)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/84472/Medidata-CTMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Trail

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Data Import/Export

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Visualization

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Graphical representation of data

Electronic Data Capture

4.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Import, collect, and capture data from multiple sources

Real-Time Data

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Receive data and information in real time

21 CFR Part 11 Compliance

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Shows that electronic documents are authentic and linked to specific records

Medidata CTMS 26 features

Shows that electronic documents are authentic and linked to specific records

A record of all activities within the system, including user access, changes made, etc.

Tools to manage single or multiple clinical studies within a centralized platform

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Import, collect, and capture data from multiple sources

Create and securely store digital patient records

Plan, manage, and track the financial activities of an individual or organization

Store, manage and track all forms in a centralized location

Track and manage inventory levels to maintain proper supply

Observe and track the demand, usage, progress or quality of a system, product, or user

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Helps clinical trials/labs get patients for participation.

Reporting on how each user, task or process has advanced since its initiation

Randomize the displayed order of questions and answer options

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Allows clinics and academic institutions to create trials and studies from scratch.

Create, design and manage workflows for repetitive tasks

Features

4.2 (17)

4.2

Based on 17 reviews

## Pricing

Value for money

4.0 (9)

Basic

$1,000

Per User,Per Month

Value for money

4.0 (9)

4.0

Based on 9 reviews

## Support, customer service and training options

Customer Service

3.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (12)

3.9

Based on 12 reviews

## User reviews

Overall rating

4.3

Based on 17 reviews

Filter by rating

5(8)

4(7)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CB

Christine B.

Sub-Investigator

Health, Wellness and Fitness

### "Medidata improving, but needs an interface makeover"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 3, 2025

Overall, Medidata is fairly easy to use with comprehensive training videos. The interface is not fun or intuitive to navigate and completed pages do not flow into the next page once saved, making data entry more time consuming.

Pros

Good training videos; I like that some ediaries flow directly into Medidata

Cons

It's interface looks archaic and varies in appearance from study to study. I don't like that when you finish a data entry page of the eCRF, after I save, it doesn't automatically flow to the next page where data is needed, especially in the same visit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Elijah T.

Clinical Research Coordinator

Research

### "A Useful Source Capture Resource"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 12, 2024

Pros

Extremely user friendly. Makes inputting source data simple.

Cons

It is easy for some information to get lost if it is not saved appropriately or if there is another user working in the same page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Adriana V.

Research Associate

Health, Wellness and Fitness

### "Prettier than others but not powerful enough. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 25, 2024

Pros

It's cleaner looking than othe EDCs and in general works well.

Cons

It's crazy that in 2024 we can't add info in bulk! They show the option of adding multiple lines to AEs but if you use it a fatal error shows up. Their solution was to "please add line by line" instead of working on this error.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lora P.

Associate Clinical Research Coordinator

Research

### "iMedidata Rave Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 4, 2023

Overall, it is an industry standard software that has multiple great capabilities, and is a sufficient way to enter patient information.

Pros

I like that Medidata is similar for different trials, and makes it much more user friendly when having to navigate between different trials from different sponsors. Fairly straight forward when it comes to data entry and management.

Cons

I don't like that some of the user interface is pretty out of date. Some of the query notifications can also be frustrating, but I believe it is more in data management, not the software itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Kowsalya N.

Data Manager

Information Technology and Services

### "Medidata"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 31, 2023

Pros

It eases the CRF designing with it's architect. Also, it makes sure that the used get proper training before the full access of the system, which covers almost everything which they need to know based on the person's role in the study.

Cons

Sometimes i faced system performance issues. A little high in price range, compared with other EDC.

Alternatives considered

[Viedoc](https://www.capterra.com/p/160680/Viedoc/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director, Software Development

Biotechnology

### "Simplify your clinical trial workflows with Medidata CTMS "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 14, 2023

Pros

\-Well integrated with EDC, eTMF, and other tools and technology to provide real time data for informed decision making.-Automated workflows and real time dashboards.-Medidata CTMS can be scaled from early phase to late phase trials without much hassles.

Cons

As compared to competition, the pricing of Medidata CTMS is relatively on the higher side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Godfrey Eric M.

Systems Expert

Pharmaceuticals

### "Awesome CTMS solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 15, 2021

Overall, a very efficient CTMS software to use, ensures data privacy and has minimum breakdowns. It is a bit expensive and therefore I think it should be used by a mid-big pharma business.

Pros

A very reliable CTMS system, the training offered by medidata before you get full access to the system covers almost everything you need to know whether you are the Principal Investigator or the CRA. It can also be incorporated into an independent portal where you can bypass constant credential requirement by storing the original credentials.

Cons

I think the only issue that annoys me when it comes to Medidata is the use of different login credentials as opposed to company credentials. For other CTMS systems, I can log into the company network and not require different credentials for signing in. It saves time, medidata takes a little bit of my time every other day as I keep logging in over and over again. A bit costly for small companies as the starting price is about 1000$/month with no free version or trial

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Professor Sarah J.

Medical Office Administration Program Director/Faculty/Instructor

Medical Practice

### "Using Medidata in College Medical Office/Medical Billing and Coding Program/Courses "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2020

Data entry and integrity have not failed us, not one time, in over three years of using this platform.

Pros

It's fast, efficient, catches everything my students can throw at it, and it can still give them the responses or results they need on tracking the information they inputted into this platform. Has it's own file management section of the platform we use to store our student's information until the next weeks in-class logging patients, all necessary information on each patient, Insurance information, work information, family history, and on and on and on.

Cons

It's not the primary part of the software the students see or use so they really don't know that Medidata is what keeps their medical office work secure and available.

Reasons for choosing Medidata CTMS

It was enterwined with another software we use for Medical Billing and Coding students. I first realized it's value a few years ago so I use that part of the other software to manage data files of mine, the classes, and store all by each semester's usage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Clinical Research Coordinator

Research

### "Lots of robust features, may be overkill for smaller sponsors or studies"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 22, 2020

I have used this software on several different studies and generally haven't had any trouble using it. However, there are always some sections that get set up differently by every sponsor and you need a bit of an FAQ to understand how they want it to be completed.

Pros

This is a great CTMS with a ton of features that link well together. This is very specifically built for clinical research and it has a lot of features that would only apply here.

Cons

It can be a little intimidating to get started because there are so many features and it has a bit of a language of its own. For a smaller sponsor or a small study, this might be more complicated than it's worth.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Medical Affairs Specialist

Pharmaceuticals

### "Medidata Rave"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 24, 2019

Overall experience with medidata has been good and hope there will additional scenarios will be added to the medidata rave soon.

Pros

This is very good in extracting data for over a long period of time.This includes 2 or more projects includes in the same window at a time.

Cons

This is not much handy when we compared to other software like Elluminate,etc...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/84472/Medidata-CTMS/reviews/)

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