# Medidata CTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Medidata CTMS the right Clinical Trial Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/84472/Medidata-CTMS/reviews

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Medidata CTMS

4.3 (17)

[View alternatives](https://www.capterra.com/p/84472/Medidata-CTMS/alternatives/)

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Last updated March 13th, 2026

# Reviews of Medidata CTMS

Ease of use

3.7

Customer Service

3.9

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Godfrey Eric M.  
Systems Expert  
Pharmaceuticals  
Used the software for: 1-2 years

### "Awesome CTMS solution"

March 15, 2021

5.0

Overall, a very efficient CTMS software to use, ensures data privacy and has minimum breakdowns. It is a bit expensive and therefore I think it should be used by a mid-big pharma business.

Pros

A very reliable CTMS system, the training offered by medidata before you get full access to the system covers almost everything you need to know whether you are the Principal Investigator or the CRA. It can also be incorporated into an independent portal where you can bypass constant credential requirement by storing the original credentials.

Cons

I think the only issue that annoys me when it comes to Medidata is the use of different login credentials as opposed to company credentials. For other CTMS systems, I can log into the company network and not require different credentials for signing in. It saves time, medidata takes a little bit of my time every other day as I keep logging in over and over again. A bit costly for small companies as the starting price is about 1000$/month with no free version or trial

Review Source

CB

Christine B.  
Sub-Investigator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Medidata improving, but needs an interface makeover"

March 3, 2025

4.0

Overall, Medidata is fairly easy to use with comprehensive training videos. The interface is not fun or intuitive to navigate and completed pages do not flow into the next page once saved, making data entry more time consuming.

Pros

Good training videos; I like that some ediaries flow directly into Medidata

Cons

It's interface looks archaic and varies in appearance from study to study. I don't like that when you finish a data entry page of the eCRF, after I save, it doesn't automatically flow to the next page where data is needed, especially in the same visit.

Review Source

AV

Adriana V.  
Research Associate  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Prettier than others but not powerful enough. "

June 25, 2024

3.0

Pros

It's cleaner looking than othe EDCs and in general works well.

Cons

It's crazy that in 2024 we can't add info in bulk! They show the option of adding multiple lines to AEs but if you use it a fatal error shows up. Their solution was to "please add line by line" instead of working on this error.

Review Source

ET

Elijah T.  
Clinical Research Coordinator  
Research  
Used the software for: 6-12 months

### "A Useful Source Capture Resource"

December 12, 2024

5.0

Pros

Extremely user friendly. Makes inputting source data simple.

Cons

It is easy for some information to get lost if it is not saved appropriately or if there is another user working in the same page.

Review Source

VR

Verified Reviewer  
Director, Software Development  
Biotechnology  
Used the software for: 2+ years

### "Simplify your clinical trial workflows with Medidata CTMS "

June 14, 2023

5.0

Pros

\-Well integrated with EDC, eTMF, and other tools and technology to provide real time data for informed decision making.-Automated workflows and real time dashboards.-Medidata CTMS can be scaled from early phase to late phase trials without much hassles.

Cons

As compared to competition, the pricing of Medidata CTMS is relatively on the higher side.

Review Source

VR

Verified Reviewer  
Medical Affairs Specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "Medidata Rave"

June 24, 2019

4.0

Overall experience with medidata has been good and hope there will additional scenarios will be added to the medidata rave soon.

Pros

This is very good in extracting data for over a long period of time.This includes 2 or more projects includes in the same window at a time.

Cons

This is not much handy when we compared to other software like Elluminate,etc...

Review Source

LP

Lora P.  
Associate Clinical Research Coordinator  
Research  
Used the software for: Less than 6 months

### "iMedidata Rave Review"

December 4, 2023

4.0

Overall, it is an industry standard software that has multiple great capabilities, and is a sufficient way to enter patient information.

Pros

I like that Medidata is similar for different trials, and makes it much more user friendly when having to navigate between different trials from different sponsors. Fairly straight forward when it comes to data entry and management.

Cons

I don't like that some of the user interface is pretty out of date. Some of the query notifications can also be frustrating, but I believe it is more in data management, not the software itself.

Review Source

VR

Verified Reviewer  
Senior Clinical Research Coordinator  
Research  
Used the software for: 2+ years

### "Lots of robust features, may be overkill for smaller sponsors or studies"

September 22, 2020

5.0

I have used this software on several different studies and generally haven't had any trouble using it. However, there are always some sections that get set up differently by every sponsor and you need a bit of an FAQ to understand how they want it to be completed.

Pros

This is a great CTMS with a ton of features that link well together. This is very specifically built for clinical research and it has a lot of features that would only apply here.

Cons

It can be a little intimidating to get started because there are so many features and it has a bit of a language of its own. For a smaller sponsor or a small study, this might be more complicated than it's worth.

Review Source

PSJ

Professor Sarah J.  
Medical Office Administration Program Director/Faculty/Instructor  
Medical Practice  
Used the software for: 2+ years

### "Using Medidata in College Medical Office/Medical Billing and Coding Program/Courses "

October 9, 2020

5.0

Data entry and integrity have not failed us, not one time, in over three years of using this platform.

Pros

It's fast, efficient, catches everything my students can throw at it, and it can still give them the responses or results they need on tracking the information they inputted into this platform. Has it's own file management section of the platform we use to store our student's information until the next weeks in-class logging patients, all necessary information on each patient, Insurance information, work information, family history, and on and on and on.

Cons

It's not the primary part of the software the students see or use so they really don't know that Medidata is what keeps their medical office work secure and available.

Reason for choosing Medidata CTMS

It was enterwined with another software we use for Medical Billing and Coding students. I first realized it's value a few years ago so I use that part of the other software to manage data files of mine, the classes, and store all by each semester's usage.

Review Source

KN

Kowsalya N.  
Data Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Medidata"

July 31, 2023

4.0

Pros

It eases the CRF designing with it's architect. Also, it makes sure that the used get proper training before the full access of the system, which covers almost everything which they need to know based on the person's role in the study.

Cons

Sometimes i faced system performance issues. A little high in price range, compared with other EDC.

Alternatives considered

[Viedoc](https://www.capterra.com/p/160680/Viedoc/)

Review Source

TS

Tom S.  
Clinical Data Manager  
  
Used the software for: 2+ years

### "Unfinished higschool science project"

February 5, 2018

2.0

Pros

Architect builder allows for easy database specification and build. No other pros exist no matter how much I think about it.

Cons

No robust reporting tool . GUI looks like broken software project made by higschooler. Ease of use for site coordinators pales in comparison to other established systems. Every feature saps the limited resources and makes Rave come to a crawl. Terrible system for end user at the site leads to too many errors and too much money spend correcting them. Nearly absent helpdesk support.

Review Source

DS

Deborah S.  
Clinical Research Manager  
Research  
Used the software for: 2+ years

### "Medidata"

December 4, 2018

5.0

This system has made data entry smooth compared to other systems. The home page lists clearly the status of each subject.

Pros

Easy to view icons. Corrections that are needed are clear. Data entry seems to go quickly.

Cons

I have not had any issues so far. Most have only been with the sponsor’s locked pages.

Review Source

RS

Rebekah S.  
Clinical research coordinator  
Research  
Used the software for: 1-2 years

### "Medidata Review"

October 24, 2018

4.0

After using other systems, I've realized medidata does offer the best training for new users.

Pros

I like that Medidata has several services and products that it offers. It has a secure portal that allows me to confidentially put in results for clinical trials. Medidata has offered multiple online training courses that are very beneficial. As far as EDC systems, it is currently my favorite one to use.

Cons

I feel as though Medidata could be more user friendly. Some things on imedidata/RAVE can be very time consuming. Getting help from the help center usually isn't immediate. Even with these complaints, I still recommend the software.

Review Source

JW

Jen W.  
Director of Operations  
Pharmaceuticals  
Used the software for: 2+ years

### "One of the best EDC's"

December 6, 2016

5.0

It is easier to use than many other EDC's. Easy to learn, easy to navigate. Doesn't take long to learn the bascis

Pros

New users can be trained quickly because the software is pretty easy to use

Cons

Queries that automatically pop up can be frustrating to the user. They often are wrong.

Review Source

AH

Amy H.  
Physician  
Medical Practice  
Used the software for: 1-2 years

### "Medidata review"

October 15, 2018

4.0

I have been using Medidata for 1 year with no issues. User-friendly interface and good customer service.

Pros

I use Medidata EDC for two of the clinical trials I am involved in. It is not difficult to learn and use, and the training is fairly quick. The interface is user-friendly and customer service is excellent.

Cons

Requires training, like all EDC software.

Review Source

JW

Jon W.  
CEO  
Pharmaceuticals  
Used the software for: 1-2 years

### "Very cumbersome, but includes many data points that are valuable."

November 20, 2018

4.0

Pros

Love the elements it requires our staff to complete for each entry. Very friendly to the administration

Cons

Due to the length of data required for staff to enter, it becomes very burdensome and often gets one of two things, our staff dont enter it or they will enter "0000" in sections to complete it.

Review Source

DK

Deepak K.  
Associate Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Medidata Rave is the one of the best EDC software"

October 12, 2016

5.0

worked on Rave to design and manage clinical studies and found this the best EDC software so far . Easy to use and reliability is very high.

Pros

Easy to use for site users and easy to manage clinical trials

Cons

programming on custom checks is complex.

Review Source

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