Medidata CTMS Ratings

Overall
4/5
Ease of Use
3.5/5
Customer Service
3.5/5

About Medidata CTMS

Robust, flexible, SaaS-based Clinical Trial Management Solution (CTMS) delivered to Sponsors or CROs. Functionality includes: * Project Management * Supplies * CRF and DCF Tracking * Sponsor and Investigator Portal * Clinical Payments * Timesheet & expenses * Monitoring reports * SAE tracking * Offline Client Learn more about Medidata CTMS

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Showing 8 of 8 reviews

Showing Most Helpful

Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Rebekah S.
Clinical research coordinator
Research, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 24, 2018

“Medidata Review”

OverallAfter using other systems, I've realized medidata does offer the best training for new users.
ProsI like that Medidata has several services and products that it offers. It has a secure portal that allows me to confidentially put in results for clinical trials. Medidata has offered multiple online training courses that are very beneficial. As far as EDC systems, it is currently my favorite one to use.
ConsI feel as though Medidata could be more user friendly. Some things on imedidata/RAVE can be very time consuming. Getting help from the help center usually isn't immediate. Even with these complaints, I still recommend the software.
Reviewer Source 
Source: Capterra
October 24, 2018
Verified Reviewer
Pharmaceuticals, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
June 24, 2019

“Medidata Rave”

OverallOverall experience with medidata has been good and hope there will additional scenarios will be added to the medidata rave soon.
ProsThis is very good in extracting data for over a long period of time.This includes 2 or more projects includes in the same window at a time.
ConsThis is not much handy when we compared to other software like Elluminate,etc...
Reviewer Source 
Source: Capterra
June 24, 2019
Deborah S.
Clinical Research Manager
Research, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Medidata”

OverallThis system has made data entry smooth compared to other systems. The home page lists clearly the status of each subject.
ProsEasy to view icons. Corrections that are needed are clear. Data entry seems to go quickly.
ConsI have not had any issues so far. Most have only been with the sponsor's locked pages.
Reviewer Source 
Source: Capterra
December 4, 2018
Jen W.
Director of Operations
Pharmaceuticals, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Source: Capterra
December 5, 2016

“One of the best EDC's”

OverallIt is easier to use than many other EDC's. Easy to learn, easy to navigate. Doesn't take long to learn the bascis
ProsNew users can be trained quickly because the software is pretty easy to use
ConsQueries that automatically pop up can be frustrating to the user. They often are wrong.
Source: Capterra
December 5, 2016
Amy H.
Physician
Medical Practice, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 14, 2018

“Medidata review”

OverallI have been using Medidata for 1 year with no issues. User-friendly interface and good customer service.
ProsI use Medidata EDC for two of the clinical trials I am involved in. It is not difficult to learn and use, and the training is fairly quick. The interface is user-friendly and customer service is excellent.
ConsRequires training, like all EDC software.
Reviewer Source 
Source: Capterra
October 14, 2018
Deepak k.
Associate Director
Pharmaceuticals, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
October 11, 2016

“Medidata Rave is the one of the best EDC software”

Overallworked on Rave to design and manage clinical studies and found this the best EDC software so far . Easy to use and reliability is very high.
ProsEasy to use for site users and easy to manage clinical trials
Consprogramming on custom checks is complex.
Source: Capterra
October 11, 2016
Jon W.
CEO
Pharmaceuticals, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
2/5
Features
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
November 20, 2018

“Very cumbersome, but includes many data points that are valuable.”

ProsLove the elements it requires our staff to complete for each entry. Very friendly to the administration
ConsDue to the length of data required for staff to enter, it becomes very burdensome and often gets one of two things, our staff dont enter it or they will enter "0000" in sections to complete it.
Reviewer Source 
Source: Capterra
November 20, 2018
Tom S.
Clinical Data Manager
Unspecified
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
1/5
Customer Service
1/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
February 5, 2018

“Unfinished higschool science project”

ProsArchitect builder allows for easy database specification and build. No other pros exist no matter how much I think about it.
ConsNo robust reporting tool . GUI looks like broken software project made by higschooler. Ease of use for site coordinators pales in comparison to other established systems. Every feature saps the limited resources and makes Rave come to a crawl. Terrible system for end user at the site leads to too many errors and too much money spend correcting them. Nearly absent helpdesk support.
Reviewer Source 
Source: Capterra
February 5, 2018