Who Uses This Software?

Conference Centers Stadia Catering companies Unique Venues Law firms


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4,500.00/one-time
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • NFS Technology Group
  • www.myrendezvous.net
  • Founded 1994
  • United Kingdom

About Rendezvous Events

Rendezvous Events is a world-leading software solution that helps your organization transform the way it manages rooms and resources for your events. It allows staff to access all the facilities they need, including AV, video conferencing and catering along with an online portal to manage new and existing business. Advanced reporting features allow you to make informed decisions about your time and your space.


Rendezvous Events Features

  • Attendee Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Event Management
  • Food & Beverage Management
  • Multi-Facility
  • Reservations Management
  • Resource Management
  • Sales Management
  • Staff Management
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties

Rendezvous Events Reviews Recently Reviewed!


Why I continue to use Rendezvous and why it should be considered

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Its hard to say what I like most about Rendezvous but here's a list of likes: Low learning curve in training staff. Ease of use, almost non existent software issues in 5 years and when there was the delay was brief, friendly client support, ability to marry software to other software i.e. QuickBooks, Fair pricing, adaptable to our needs and a nice looking product. Actually there is a most like and that would be having an off the shelf software (My words) that a small to large business does not have to engineer from scratch.

Cons: Its what I like the least about any reservation software and that's total adaptability to my needs but that's practically impossible as most unique business's like ours will always require modifications. In saying that Rendezvous stood out in minimizing modifications in our situation.

Overall: Fast, reliable and easy to use. The current added bonus is the information stored over the years which is helping us analyze our business and our customer needs.

Rendezvous Review

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and easy to navigate.

Also the system allows us to automatically enter a valid matter number or GL charge code.

Cons: There was a period of time where our charge back reports were not pulling down the correct data.

This was however corrected within 2 days of identifying the issue.

Overall: Overall experience is very positive, we having been using this product for over 14 years and apart from a few teething problems when we moved office locations its been a good experience.

Rendezvous experience

Jun 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of the formats . Quick & accurate access to the diary of events, being able to search for clients quickly. Not needing to duplicate entry of clients details. A full solution, capturing all data. Seeing the event through from start to finish

Cons: When creating a contract, when pulled as a pdf certain bits of the information would be missing. Therefore we would need to create as a word doc, manually add missing info & then transfer to a pdf. Very time consuming.

When pulling function sheets, amendements which should be removed would still appear.

Function sheet - when booking a repeated event, eg 4 yoga events over 4 dates, each time a function sheet is pulled the 1st date always appears at the top which is confusing.

If a client books more than one room 7 cancels 1, the whole booking is cancelled.

Overall: Overall the pros easily out weigh the cons, the team here at British Airways i360 all feel that they system is excellent & easy to use. whenever I have needed help re issues ( mainly user issues) or advise on new capabilities the team has responded instantly. Always dealing with the query efficiently .

Perfect Solution for a sales and catering booking/management system

Jun 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use, to train others on and to make it fit to our specific business needs.

The system is built to be intuitive and makes ever sales person and sales managers' jobs a lot more efficient.

You can report on pretty much anything you want to.

The team are all very helpful whenever there are support needs and anytime we have found something we would like tweaking or even building from scratch the team have always been more than happy to help, explore and propose the best solutions to achieve our business goals.

Cons: The format of some reports is not ideal for our business needs. This is quite a bespoke "con" and NFS have done lots to help us overcome this.

Rendevzous Boardroom Software

May 23, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to book rooms across multiple locations with different meeting requirements.

Cons: Integration with WebEx to provide webex link details as a feature would be helpful.

Overall: Our experience has been generally positive. The implementation specialist and trainer was very knowledgeable.

Rendezvous

Jul 09, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customer service is great and on the front end was fantastic. They did a lot to assist us in getting ready for the transition.

Cons: After many years of using the software, it is not a perfect fit for a law firm.i so believe t was built initially for the hospitality industry. Some of the peculiarities to our industry and practices can make things a bit more complicated than we would like.

Very happy!

Jul 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our event requirements are complicated - we have external bookings as well as internal bookings. We have thousands of events each year. We have to publish several calendars to our community auto-pulling from Rendezvous. We have 200 people requesting events and associated supports such as food. At least a thousand of the events are recurring and need to be ported over from one year to the next, and each year will have different support needs (eg food). The system works!

Cons: Some users find it hard to remember how to use if they are not using it frequently. We solve this problem by having short and easy screen casted instructions.

Overall: Excellent.

NFS Review

May 29, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use for our end-users. I also recently have been put in charge of everything Room Scheduling related with no experience on the technical side and your team (especially Drew) have really helped me navigate all changes/updates

Cons: The limited reporting features can cause a wrench in some reporting aspects, but it can usually be resolved.

Great company, great product

Jun 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Flexibility of the company who are always willing to listen and try to encorporate new ideas into the system to improve the functionality.

Cons: Complicated administration. Whilst the system is extremely easy to use for the end user there are a lot of settings that are not that easy to navigate on an administrative side.

Great staff

May 28, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very user friendly and the web version is very good to look at

Cons: The meeting usage data reports and or the ad hoc reports

Overall: Very reactive team who will help with any problems we have

Workspace

Jun 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, easy to use system. Has all the trace ability and history that one needs. Room usage maximization is key.

Cons: Allocating addons to resources was a pain full process

Renezvous is definitely steps above what we previously used

May 21, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: When we decided to replace our existing software for conference room booking, we needed two things - the ability to book multiple rooms in a single reservation, and the ability to easily book multiple rooms across different time zones. Workspace handles both of these beautifully and easily.

Cons: Because there is so much functionality, the configuration can take a while - in fact, much longer than we originally anticipated. The support folks doing the configuration are great to work with, but it really forces you to dig and get answers, which can be difficult when trying to get the needed information from a variety of sources/locations.

Rendezvous Review

May 29, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is flexible and support is amazing.

Simple or Complex bookings system is intuitive.

Accounting and reporting is robust.

Customer service and Training

Mobile functionality

Cons: would love for the system to be PCI compliant without integrating with another system

Overall: Reporting is great to understand our properties and utilization

Support is very good

Rendezvous Events Review

Jul 11, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: ability to add lots of details, track multiple bookings

Cons: some features aren't available, more cost is incurred