Who Uses This Software?

Igloo helps you connect your workforce across geographically dispersed project teams, departments, and business units. We serve small and medium business, as well as very large enterprise.


Average Ratings

22 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
    See pricing details
  • Pricing Details
    Volume discounts available.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Igloo Software
  • www.igloosoftware.com
  • Founded 2008
  • Canada

About Igloo Software

Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.


Igloo Software Features

  • Activity / News Feed
  • Blogs
  • Calendar Management
  • Content Management
  • Discussions / Forums
  • Employee Directory
  • Knowledge Management
  • Policy Management
  • Search
  • Wiki
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

Igloo Software Reviews Recently Reviewed!


Igloo is an intranet you'll actually like.

Mar 01, 2015
5/5
Overall

Comments: Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based educational solution "school in a box" to primary teachers and their students who live in remote communities around the world. Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.

Pros: Igloo is "up and open" always, no matter the time or the time zone. Team members can collaborate and work on projects together, communicate in real time, and solve problems quickly and easily, even if they're located on the other side of the world from one another and in different time zones. Streamline and organize - better work flow and less time spent of juggling multiple applications in different places. Multiple ways to communicate - Write it once and send it once, and distribute it to a select few or the many, easily, easy to follow visual email thread, Wikis, Forum. Broadcasts Saving time and productivity has increased, easy and fast to get started, tools we already know how to use, our knowledge repository is in one place, and searching and retrieving content is properly filed and organized. Real Time communication anytime to team members in Dubai or in Toronto Great Customer Service, very responsive company, easy to use product

Cons: Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future.

Vendor Response

by Igloo Software on March 02, 2015

Thank you very much for this wonderful review of our product. We are glad to hear you are enjoying your Igloo experience.
As for the ability to communicate and FaceTime with your team, while we do not offer videochats, you can most definitely set up "microblogs" (or dedicated social newsfeed) per team space where members of the same team can interact with each other. These feeds also allow for rich media (pictures, embedded videos, links, etc.). Hope this helps. Feel free to contact us for more information or to get help setting it up.

Evaluation of Igloo

Jul 11, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It typically doesn't require many steps to perform the most common operations. It is also helpful that Igloo supports a variety of file types.

Cons: Some of this comes with working with the application I realize, but I wish you could find a way to make versioning more transparent. I recently received some helpful instruction from a fellow employee about uploading a more recent version of a document without having to delete the prior document and running the risk of messing up the path/location of the document (important because other departments link to that document from their own Igloo pages). After right-clicking, I realized how obvious the step was, but I wish there had been a way to show this on the page; I'll keep working with Igloo on this.

Overall: I routinely use Igloo to view company announcements that are broadcast across multiple sites within our Intranet, and I also use it to access and upload files that are used across multiple departments within our organization.

Recommendations to other buyers: I've gone to the Igloo site several times, and aside from some 100-second promotional clip., I can't find any "How To" videos when it comes to using Igloo. I think you could do a better job on this; I realize this is highly customizable, but stuff like broadcasting site announcements and doing lookups of employees is fairly basic stuff.

The most user friendly intranet you could ever ask for!

Jul 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful. I also really enjoy the fact that you can edit a document in word, powerpoint, or excel without the hassle of downloading a new version; you can simply open a document and save in one motion.

Cons: As easy as it is to use, sometimes it is too simple. Would like it to be more complex when designing pages, but it still looks great.

Overall: As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not only for administrators, but for our employees using the intranet as well. Have a file you need to move? No problem. Need to edit the file but don't have time to re-download the latest version? Easy! Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?

Recommendations to other buyers: If you are contemplating using Igloo vs other products, go for Igloo. You will be extremely happy with your decision, and the team at Igloo is happy to work by your side throughout the entire process.

The Billtrust Igloo "Trusty" Experience

Jul 11, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to manage and maintain. The ease of use helps to win buy in from your users. 95% of our company is up and running with uploads, postings, blogs etc.

Cons: There are certain limitations to the software that makes it necessary for a more time consuming work -around. Igloo is working hard utilizing their Client Success resources to implement enhancements to address these limitations.

Overall: Our executive team had doubts that we could roll out a much needed knowledge management tool that came packaged within an Intranet system effectively. They were all pleasantly surprised at how smooth it went and how quickly we were able to meet our go-live targets.

Recommendations to other buyers: I would highly recommend getting executive and managerial buy in when you implement Igloo. We had strong support from our leadership team which really helped promote the Igloo tool as an effective new data sharing resource across the company.

It really is an Intranet tool we like!

Feb 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability for all users in the community to maintain their own spaces.

Cons: Would like to see some future enhancements in the searching capability and other little areas of functionality.

Overall: We've been using Igloo software for a little over a year now and it continues to amaze me how well it connects your company. All the different teams are able to collaborate and be kept in the loop about events taking place in all locations and departments across the company. The best part is that it is easy to manage and maintain by all members of the community. Love this tool.

Recommendations to other buyers: Yes - if you implement make sure you get your managements support and identify leads across each department that will be responsible for the upkeep of their spaces.

Great alternative to Sharepoint

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and manage. Excellent customer support and service. Great value for the money. Always improving their product.

Cons: There is very little to dislike about this software. It does everything our organization needs it to do with very little customization.

Cool Functionality and Collaboration tool

Jul 27, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of file upload. I like the broadcast functionality. Task workflow is good too at the document level.

Cons: I wish the viewing document box was bigger. I usually do download or edit document just to view the document in a larger size.

I know you can hover over the date a document was uploaded for details of date and time. I have many documents saved and frequently I like to search by the most recent date and time to find the document quicker rather than the alphabetic view.

Overall: I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff and task follow through.

Happy with our new intranet

Jul 11, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The widgets are easy to use and there seem to be a steady flow of enhancements from Igloo

Cons: Other than the knowledge base and FAQs, there doesn't seem to be a comprehensive "how to" guide. It would be great if there were videos explaining some of the more complicated features.

Overall: Igloo has enabled us to create a more dynamic and user-friendly intranet experience for our employees. The customer experience team have been a great support and wealth of knowledge.

Recommendations to other buyers: Enhance the member widget so that the persons title shows under their name. We don't find the member widget very useful without the title.

Easy to use intranet solution! Loved to be able to get all of our useful information in one place

Sep 08, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: allowed our team to gather useful information in one place, which we could search for later if needed. No longer using individual documentation and moving between platforms.

Cons: so far I have not run into any cons. I really enjoy the way this functions and how it has helped my department. Maybe some of the setup was difficult at first, so be prepared for a slight learning curve.

Overall: Became more organized and moved information quicker to allow my team to be more efficient

A beautiful looking intranet software, but hard to set up

Jul 01, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Igloo has everything - blogs, feeds, instant messaging, groups...etc. It really is full featured and can be customized anyway that works for your organization.

Igloo also looks fantastic. Even right out of the box, the software shines and has a very new look and feel.

Cons: Igloo is very hard to set up and you need to pay for a higher tier of service to really get hands-on help. Since it's so exceptionally customizable, it's hard to (1) determine the best way to set it up and (2) actually set it up.

Great Enterprise tool

Jul 27, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Deployed with very little support from our IT team. Business was able to stand this up very quickly. Fast adoption by employees. Need only a small team to administer it.

Cons: Does not integrate with gmail. Limited sales force integration.

Overall: I was the executive who was tasked with sourcing an enterprise KM tool. Igloo offers that and so much more the with the configurable intranet.

Recommendations to other buyers: Just buy it you love it

Service makes all the difference

Jul 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are in the implementation phase but so far it's extremely user-friendly and the features are easily adjusted based on size and scope of project.

Overall: After exploring three intranet providers, we chose Igloo because the people who helped us through the process were helpful, professional and truly cared about our needs as an organization. They were the only software providers to take the time to ask about our specific needs (we're a small organization) and tailor the sales demo based on those needs.

Recommendations to other buyers: Reach out to them for a demo if you are curious. Their staff are friendly and approachable and I never felt pressured. They also had valuable information about the questions we should be asking during our search.

Trusty for Billtrust

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use - straightforward interface

Cons: version control is a little funky

Overall: Love everything about the interface and functionality. It is extremely easy to post content and monitor who sees it. The folder and archive structure is also very good

Where is it?

Jul 15, 2016
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The availability of information from all departments for our company.

Cons: There are no ntaifications when new posts are added for the different departments. I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose. Also, when scrolling to "view more" I find it inconvenient notto see the actual date a post was made but rather "2 weeks ago" or "13 days ago". I am not liking the fact that I have to hunt through the different

Overall: I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently.

Recommendations to other buyers: Keep working to improve the functionality of the product, it is a great application.

Great alternative to Sharepoint

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great alternative to Sharepoint, much easier to manage with a lot less resources. It has all the core functionality with out all the excess bells and whistles.

Trusting Trusty

Jul 13, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Too soon to tell.

Cons: Again not enough time to accurately answer.

Overall: I have had limited time using the product. So far I find uploading of files to be easy. Some of my colleagues say that they have trouble finding things. But I am not sure if that is because of your product or due to the way items are organized on the site. Time will tell once we are fully integrated.

Recommendations to other buyers: Not at this time.

Lots of features, easy to get started and keep discovering new things.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The learning curve is friendly, it's easy to just get going but then there are many features that can be discovered as needed.

Cons: The UX is not always consistent across features so things that work one way in some places work another way in others.

Igloo Implementation

Jul 27, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Document management

Cons: Pictures are too small and can't click to view larger

Overall: As a user, I find the product fairly simple to use. Posting documents and managing version controls is standard. The Chatter feature could be better if I could post the same items across multiple pages easily and if pictures could be larger.

Recommendations to other buyers: no

Solid tool for business use

Jul 27, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use

Cons: lack of online training to guide new employees through

Overall: this is a tool the business uses to accomplish our daily tasks and used as the basic medium for our internal communication

Recommendations to other buyers: N/A

Apr 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Review of Igloo

Jul 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I jumped into using Igloo right before the system went live and everything about the system was very easy to use and the support has been great.

Great Social Intranet!

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Very happy with our decision to go with Igloo for our company Intranet. It's flexible, easy to use, and keeps our team members engaged. Highly recommend!