--- title: "Igloo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Igloo Software - reviews, pricing plans, popular comparisons to other Digital Workplace products and more." source_url: "https://www.capterra.com/p/84689/Igloo-Software/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Igloo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Igloo ## What is Igloo? Deliver a better employee experience and build a silo-free culture, where internal communication is a two-way street. An Igloo digital workplace solution is like an engine for internal content discovery. But it's also designed to help your entire workforce  (from 500 to 5,000+) get more from the tools they rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. ## What is Igloo used for? [Digital Workplace](https://www.capterra.com/digital-workplace-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 3% Starting price $599 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Igloo?[Manage this product listing](https://www.g2.com/products/igloo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Igloo 4.5 (40) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $599 per user, per month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (39) Ease Of Use 4.7 (22,799) Value For Money 4.3 (32) Value For Money 4.5 (15,350) Customer Service 4.2 (32) Customer Service 4.6 (13,607) ## Igloo alternatives [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (123)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,244)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [View all alternatives](https://www.capterra.com/p/84689/Igloo-Software/alternatives/) ## FAQs about Igloo Overview ### Which roles and teams benefit most from Igloo? Igloo is most used by knowledge management, operations, and communications teams that organize internal information, publish updates, and maintain shared documentation. IT administrators and software leaders manage access and technical resources, while executives, project coordinators, and training specialists use it to align initiatives, distribute materials, and keep employees informed. Answer based on 37 reviews Overview ### What company size and specific industries is Igloo built for? Igloo is designed for organizations of any size that want better employee communication and a stronger employee experience. It fits companies across industries that need an internal platform to support workplace culture and connect with the tools employees already use. Features and Usability ### What are the key features of Igloo? Igloo offers employee engagement and customer support tools, plus access controls/permissions, Active Directory integration, and audit trail capabilities. Core collaboration features include activity/news feeds, discussions/forums, @mentions, real-time chat, and file sharing. It also includes content management, document storage, knowledge base management, reporting/analytics, and workflow management. Integrations ### Which third-party tools and platforms does Igloo integrate with? Igloo integrates with Box, Dropbox, Gmail, Google Drive, Google Workspace, Microsoft 365, Microsoft SharePoint, Microsoft Teams, OneDrive, Slack, Okta, Salesforce Sales Cloud, ServiceNow, Workday HCM, Zendesk Suite, and Microsoft Power BI for file storage, communication, identity, CRM, service management, and analytics. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Igloo offer? Igloo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group learning, documentation offers written reference, and videos provide recorded walkthroughs for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Igloo offer? Igloo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as helpful and knowledgeable, though some mention slower response times and a steeper learning curve for new users when getting started. Answer based on 5 reviews Features and Usability ### How easy is Igloo to use for an employee intranet? Igloo gives teams a generally approachable way to launch and manage an intranet, with ready-made tools and simple widgets. Small business and departmental teams often find setup and routine publishing manageable, while new users can face a learning curve. Navigation, employee lookup, search, notifications, and advanced requirements may feel limiting. Answer based on 11 reviews Features and Usability ### What is the Igloo user interface like? Igloo provides a clean, configurable web interface that helps teams publish content, manage projects, and centralize internal communication. Users value its modern appearance and familiar collaboration tools, especially distributed organizations. However, the interface can feel crowded for first-time administrators, and limited tutorials or guided training can make navigation and feature adoption harder. Answer based on 10 reviews ## Features AI summary Based on 3,732 Digital Workplace reviews Not all Digital Workplace products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Real-Time Updates** (**61%** of reviewers rated this feature as critical) - **Content Management** (**60%**) - **Workflow Management** (**60%**) Igloo includes **Content Management** and **Workflow Management**, giving teams a central place to organize information and manage repeatable processes across the workplace. However, it does not offer **Real-Time Updates**. Instead, it provides other highly rated capabilities, including **Communication Management** (**60%**), **Collaboration Tools** (**58%**), and **Alerts/Notifications** (**60%**), which help teams stay informed, work together more effectively, and respond faster to important updates. Content Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Workflow Management 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Communication Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Collaboration Tools 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Alerts/Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Document Storage 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Igloo 58 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Advertising Management: Manage advertising space and its sales within your network or publication - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Blogs: Allows users to publish blogs on social site - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Policy Management: Create, manage, and track policies and procedures within an organization - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Text Editing: Edit text as needed - Version Control: Track revisions and updates made to files and navigate between different versions - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (38) 4.3 Based on 38 reviews ## Pricing Value for money 4.3 (32) Basic $599.00 Value for money 4.3 (32) 4.3 Based on 32 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Box](https://www.capterra.com/p/148766/Box/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (32) 4.2 Based on 32 reviews ## User reviews Overall rating 4.5 Based on 40 reviews Filter by rating Counts reflect reviews available in this feed. 5(24) 4(12) 3(3) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: I used a free trial ### "Building Funnels is pretty easy with this" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 May 28, 2021 I would say fair enough Pros The drag and drop feature is important to me. Cons It still doesn't have some very important integration features for me MC Marketing Communications Specialist Marketing Communications Specialist Used the software for: Less than 1 year ### "The most user friendly intranet you could ever ask for!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not only for administrators, but for our employees using the intranet as well. Have a file you need to move? No problem. Need to edit the file but don't have time to re-download the latest version? Easy! Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for? Pros We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful. I also really enjoy the fact that you can edit a document in word, powerpoint, or excel without the hassle of downloading a new version; you can simply open a document and save in one motion. Cons As easy as it is to use, sometimes it is too simple. Would like it to be more complex when designing pages, but it still looks great. Tiffany M. Administrative Assistant Used the software for: Less than 1 year ### "Where is it?" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 18, 2016 I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently. Pros The availability of information from all departments for our company. Cons There are no ntaifications when new posts are added for the different departments. I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose. Also, when scrolling to "view more" I find it inconvenient notto see the actual date a post was made but rather "2 weeks ago" or "13 days ago". I am not liking the fact that I have to hunt through the different MD Media Designer Media Designer Used the software for: Less than 1 year ### "A good platform for managing projects and handling team collaboration" 4.0 January 2, 2020 Igloo was a good service for us as a small company, and is great for any start-up looking to streamline their collaborative processes. Pros Igloo is a simple, clean web based interface for project management and internal communication and collaboration. It offers a straight-forward approach to managing tasks and deliverables compared to other bloated services. Cons The last time I used Igloo, it could do with some additional project milestone and deliverable management features such as individual task assignment and progress updates. KM Knowledge Manager Knowledge Manager Used the software for: 1-3 years ### "It really is an Intranet tool we like!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 We've been using Igloo software for a little over a year now and it continues to amaze me how well it connects your company. All the different teams are able to collaborate and be kept in the loop about events taking place in all locations and departments across the company. The best part is that it is easy to manage and maintain by all members of the community. Love this tool. Pros Ability for all users in the community to maintain their own spaces. Cons Would like to see some future enhancements in the searching capability and other little areas of functionality. KM Knowledge Manager Knowledge Manager Used the software for: Less than 1 year ### "The Billtrust Igloo "Trusty" Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 17, 2017 Our executive team had doubts that we could roll out a much needed knowledge management tool that came packaged within an Intranet system effectively. They were all pleasantly surprised at how smooth it went and how quickly we were able to meet our go-live targets. Pros Very easy to manage and maintain. The ease of use helps to win buy in from your users. 95% of our company is up and running with uploads, postings, blogs etc. Cons There are certain limitations to the software that makes it necessary for a more time consuming work -around. Igloo is working hard utilizing their Client Success resources to implement enhancements to address these limitations. Rahul M. Developer Used the software for: Less than 1 year ### "About software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 17, 2022 Pros I use this software and i recommend to all . Cons It's easy to use and very reliable software DO Director of Compliance Director of Compliance Used the software for: Less than 1 year ### "Cool Functionality and Collaboration tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 6, 2016 I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff and task follow through. Pros Ease of file upload. I like the broadcast functionality. Task workflow is good too at the document level. Cons I wish the viewing document box was bigger. I usually do download or edit document just to view the document in a larger size. I know you can hover over the date a document was uploaded for details of date and time. I have many documents saved and frequently I like to search by the most recent date and time to find the document quicker rather than the alphabetic view. SE Software Engineer Software Engineer Used the software for: Less than 1 year ### "Great team portal, a favourite!" 5.0 June 2, 2022 Pros One of my favourite things about Igloo is the support it gives on mobile devices. This has been an issue with other communication software, but not with Igloo. Cons The UI could use more functionalities, besides that it has been perfect. SA Systems Administrator Systems Administrator Used the software for: 3-5 years ### "Great alternative to Sharepoint" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2018 Pros Easy to use and manage. Excellent customer support and service. Great value for the money. Always improving their product. Cons There is very little to dislike about this software. It does everything our organization needs it to do with very little customization. [View all Reviews](https://www.capterra.com/p/84689/Igloo-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.