--- title: "Igloo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Igloo Software - reviews, pricing plans, popular comparisons to other Digital Workplace products and more." source_url: "https://www.capterra.com/p/84689/Igloo-Software/" page_type: "product" language: "en" --- # Igloo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Igloo ## What is Igloo? Deliver a better employee experience and build a silo-free culture, where internal communication is a two-way street. An Igloo digital workplace solution is like an engine for internal content discovery. But it's also designed to help your entire workforce  (from 500 to 5,000+) get more from the tools they rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. ## What is Igloo used for? [Digital Workplace](https://www.capterra.com/digital-workplace-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 3% Starting price $599 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Igloo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.appspace.com/&name=Igloo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Igloo 4.5 (40) VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $599 per user, per month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (39) Ease Of Use 4.7 (3,690) Value For Money 4.3 (32) Value For Money 4.5 (2,282) Customer Service 4.2 (32) Customer Service 4.6 (2,177) ## Igloo alternatives Highest Rated [4.7 (24,198)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,111)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,473)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/84689/Igloo-Software/alternatives/) ## FAQs about Igloo Overview ### Which roles and teams benefit most from Igloo? Igloo is most used by knowledge managers, internal communications and marketing teams, IT leaders and developers, and executives. These groups rely on it to organize company knowledge, publish updates, manage documentation, support collaboration across departments, and give leadership a central hub for employee engagement, compliance, and operational visibility. Answer based on 37 reviews Overview ### What company size and specific industries is Igloo built for? Igloo is designed for organizations of all sizes that want better internal communication and a stronger employee experience. It is especially suited to companies that rely on connected teams and common workplace tools, including businesses focused on culture, collaboration, and employee engagement across any industry. Features and Usability ### What are the key features of Igloo? Igloo offers employee engagement and customer support features, plus collaboration and communication tools such as discussions, real-time chat, @mentions, and commenting. It also includes content management, document storage, a knowledge base, task management, workflow management, reporting/analytics, and access controls/permissions for organizing shared work and information. Integrations ### Which third-party tools and platforms does Igloo integrate with? Igloo integrates with 16 third-party tools and platforms, including Box, Dropbox, Gmail, Google Drive, Google Workspace, Microsoft 365, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, OneDrive, Slack, Okta, Salesforce Sales Cloud, ServiceNow, Workday HCM, and Zendesk Suite. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Igloo offer? Igloo provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live online options offer guided instruction, webinars present scheduled sessions for groups, and documentation and videos give self-paced reference material for learning product features and steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Igloo offer? Igloo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as helpful and knowledgeable, though some note slower responses and a learning curve for new users. The available resources cover both self-service help and direct contact. Answer based on 5 reviews Features and Usability ### Is Igloo easy to use for employees and admins? Igloo works well for basic intranet setup and everyday content management, but ease of use is mixed for broader teams. Many admins find widgets, page updates, and deployment straightforward, while new users sometimes face a learning curve, weaker search, confusing navigation, and limits when requirements become more complex. Answer based on 11 reviews Features and Usability ### What is the Igloo interface like to use? Igloo offers a clean, modern interface that helps teams manage intranet content, communication, and collaboration in one place. Many small business and distributed teams find it simple to configure and visually appealing, but some users struggle with navigation, search, crowded admin options, and limited training for advanced features. Answer based on 10 reviews ## Features AI summary Based on 3,712 Digital Workplace reviews Not all Digital Workplace products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Real-Time Updates** (**60%** of reviewers rated this feature as critical) - **Content Management** (**60%**) - **Workflow Management** (**60%**) Igloo includes **Content Management** and **Workflow Management**, so teams can organize internal information and manage repeatable processes in one place. However, it does not offer **Real-Time Updates**. Instead, it provides other highly rated capabilities, including **Communication Management** (**60%**), **Collaboration Tools** (**57%**), and **Alerts/Notifications** (**60%**). These features help businesses keep employees informed, support teamwork across departments, and share important updates quickly, allowing teams to stay aligned and work more efficiently. Content Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Workflow Management 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Communication Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Collaboration Tools 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Alerts/Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Document Storage 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Igloo 53 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Blogs: Allows users to publish blogs on social site - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Policy Management: Create, manage, and track policies and procedures within an organization - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Text Editing: Edit text as needed - Version Control: Track revisions and updates made to files and navigate between different versions - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (38) 4.3 Based on 38 reviews ## Pricing Value for money 4.3 (32) Basic $599.00 Value for money 4.3 (32) 4.3 Based on 32 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (32) 4.2 Based on 32 reviews ## User reviews Overall rating 4.5 Based on 40 reviews Filter by rating 5(24) 4(12) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User System Admin Investment Management ### "Igloo - An antiquated platform that no longer delivers" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 13, 2025 This simply isn't a modern solution and we should have realized this years earlier. There are much better solutions available and while the window dressing may look good, this is a dying platform that most will want to avoid. Pros When we began using Igloo approximately 7 years ago, it provided us with an enhanced intranet over what was available to SharePoint Cons The platform did not progress at the same rate as other solutions. It is overpriced and under delivered. Team members did not want to use the platform because it is difficult to use, painful to navigate, has poor search capabilities and does not integrate with other solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gabriela L. Managing Vice President, Head of Marketing Financial Services ### "Igloo surprises with organized integration features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2023 At the beginning I had some doubts regarding the functionality and integration of the service within the organization, with its application I gained experience using the Intranet for professional purposes that I believe are intelligent and complete, these aspects of the service were slow but positive for the company and the professional community. Pros Its most important feature is its ability to combine with other daily office apps, its ability to combine with Office 365 tools is exceptionally developed and can be accessed from Igloo seamlessly and in a way that makes the user able to manage all their work from a central platform that has the features and needs of the user and no more, you have quick access to important information, key people and work procedures. Cons Like many Internet services and extensive add-ons, it has a large number of tools and resources that leave the user with no knowledge of the administration interface, which results in some problems at startup. The first use of this service was at the time of the presentation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rahul M. Developer Information Technology and Services ### "About software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 1, 2022 Pros I use this software and i recommend to all . Cons It's easy to use and very reliable software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Application developer Information Technology and Services ### "Cool software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 July 12, 2022 Pros This software is useful I suggest to you should use it. Cons New feature are cool,you must use this. We can use for increase of engament and collabration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Chirag A. SEO Team Leader Information Technology and Services ### "Great platform for team building" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 9, 2022 Pros A great tool for client collaboration and file sharing. Cons Complex usage for new users and bit slow customer support. Switched from [Interact](https://www.capterra.com/p/133947/Interact-Intranet/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jelle D. Software Engineer Computer Software ### "Great team portal, a favourite!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 1, 2022 Pros One of my favourite things about Igloo is the support it gives on mobile devices. This has been an issue with other communication software, but not with Igloo. Cons The UI could use more functionalities, besides that it has been perfect. Switched from [Inbenta](https://www.capterra.com/p/158902/Inbenta/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jacob S. Operations Director Religious Institutions ### "Modern, Evolving Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 9, 2021 Pros Igloo offers a robust feature set. Their customer service team is responsive, knowledegable, and helpful. Cons The knowledge base does a good job of explaining the basics, but could be more thorough. I often have to search through customer forums to find the solution to a question or issue that I assumed would be covered by standard knowledge base information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tyler W. operator Mining & Metals ### "Pretty good software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 13, 2021 Pros Seem to have not to bad luck with it. pretty easy to use and understand Cons we have had not to many cons and issues with it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Abraham A. CEO Internet ### "Building Funnels is pretty easy with this" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 May 12, 2021 I would say fair enough Pros The drag and drop feature is important to me. Cons It still doesn't have some very important integration features for me Switched from [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) Its relatively inexpensive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Geoff S. Media Designer Mechanical or Industrial Engineering ### "A good platform for managing projects and handling team collaboration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 31, 2019 Igloo was a good service for us as a small company, and is great for any start-up looking to streamline their collaborative processes. Pros Igloo is a simple, clean web based interface for project management and internal communication and collaboration. It offers a straight-forward approach to managing tasks and deliverables compared to other bloated services. Cons The last time I used Igloo, it could do with some additional project milestone and deliverable management features such as individual task assignment and progress updates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/84689/Igloo-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.