---
title: "Frontdesk Anywhere Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Frontdesk Anywhere Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/84709/Frontdesk-Anywhere/"
page_type: "product"
language: "en"
---

# 

 Frontdesk Anywhere Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Frontdesk Anywhere

## What is Frontdesk Anywhere?

Frontdesk Anywhere is full featured reservation and check-in/checkout platform with service levels ideal for Inns, mid-sized hotels and hotel groups. Daily operations are easy to learn and the full complement of management reporting provides key insights to your business. Offer specialized rates including weekly and packaged plans. 2 way integration with GDS, Expedia, Hotels.com available. Works on Mac or PC and iPad, iPhone and other Smart Phones.

## What is Frontdesk Anywhere used for?

[Reservations](https://www.capterra.com/reservations-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 121 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Starting price

$100

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Frontdesk Anywhere?[Manage this product listing](https://www.g2.com/products/frontdesk-anywhere/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Frontdesk Anywhere

4.4 (121)

VS.

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$100

Per Month

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (121)

Ease Of Use

4.4 (197)

Value For Money

4.4 (67)

Value For Money

4.2 (192)

Customer Service

4.5 (119)

Customer Service

4.3 (194)

## Frontdesk Anywhere alternatives

[4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.0 (80)](https://www.capterra.com/p/2443/RDPWin/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

## FAQs about Frontdesk Anywhere

Overview

### What problems does Frontdesk Anywhere solve?

Frontdesk Anywhere solves slow hotel operations, scattered reservations, and time-consuming rate updates by centralizing booking, tape-chart scheduling, housekeeping status, OTA management, and reporting in one cloud system. Front desk staff, property managers, sales teams, and independent hotel operators benefit most from faster training, fewer manual follow-ups, and real-time visibility across properties.

Answer based on 111 reviews

Overview

### Which roles and teams benefit most from Frontdesk Anywhere?

Frontdesk Anywhere is most used by hotel managers, property managers, and owners who oversee daily lodging operations. Front desk and reservations teams rely on it to manage bookings, guest check-ins, and room availability, while operations and revenue leaders use it to streamline workflows, monitor performance, and improve occupancy and service delivery.

Answer based on 113 reviews

Overview

### What company size and specific industries is Frontdesk Anywhere built for?

Frontdesk Anywhere is designed for independent hospitality and lodging businesses, including hotels, motels, resorts, hostels, and bed and breakfasts. It also targets corporate housing, military and medical accommodations, student housing, and management groups that need software for property operations.

Features and Usability

### What are the key features of Frontdesk Anywhere?

Frontdesk Anywhere includes core property management tools like reservations management, online booking, and front desk management, plus differentiators such as customizable reports, financial reporting, and analytics. Reviewers also highlight the tape chart calendar, rate management, channel management with OTA integrations, and mobile access for multi-property operations.

Answer based on 66 reviews

Overview

### Is Frontdesk Anywhere good for managing a hotel?

Frontdesk Anywhere works well for day-to-day hotel management with cloud access, reservations, room tracking, and staff-friendly workflows. Independent hotels, boutiques, and small lodging teams often find it easy to learn and run from anywhere, though some properties report limits with complex PMS tasks, housekeeping flow, room moves, or chain-style requirements.

Answer based on 36 reviews

Integrations

### Which third-party tools and platforms does Frontdesk Anywhere integrate with?

Frontdesk Anywhere integrates with SiteMinder for channel management and Stripe for payment processing. These are the specific third-party platforms listed in the available catalog data for Frontdesk Anywhere, covering two core hotel operations areas: distribution and online payments.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Frontdesk Anywhere?

Frontdesk Anywhere offers in-person training, live online sessions, webinars, documentation, and videos. Front desk staff and other nontechnical users often learn basic check-in and checkout tasks quickly, sometimes within hours. Admins and teams using broader features may need more setup time, a longer learning curve, and extra support resources.

Answer based on 38 reviews

Getting Started and Support

### What customer support options does Frontdesk Anywhere offer, and how do users rate the experience?

Frontdesk Anywhere offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as friendly, attentive, and helpful, with fast answers through chat and email. Some, however, report inconsistent availability, delayed callbacks, unresolved issues, and frustration when urgent problems take too long to fix.

Answer based on 61 reviews

Features and Usability

### How good is Frontdesk Anywhere for hotel reporting?

Frontdesk Anywhere gives hotels broad reporting options for daily operations, accounting, arrivals, departures, and forecasting. Many managers and small property teams like the report variety and remote access, but some accounting users run into issues with reconciliation, report accuracy, confusing report names, or gaps in audit and month-end reporting.

Answer based on 38 reviews

## Features

AI summary

Based on 5,388 Reservations reviews

Capterra data shows that buyers of reservations software rank the following features as their top priorities:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

Frontdesk Anywhere supports all three features reviewers consider most important: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations online, manage bookings accurately, and keep availability up to date, allowing teams to reduce scheduling conflicts and handle reservations more efficiently.

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Customer Support

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Booking Notes

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Group Reservations

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

The ability to reserve times in groups.

Payment Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Frontdesk Anywhere 55 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Electronic Payments: Electronically collect payments for goods or services
- Email Templates: Pre-made examples and templates for emails
- Extended Stay: Long term accommodation for guests
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Vacation Rentals: Designed for vacation rentals
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Group Reservations: The ability to reserve times in groups.
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Mobile Access: Access software remotely via mobile devices
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Reviews Management: Track and monitor reviews of products or services
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Single Property: One location
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (83)

4.3

Based on 83 reviews

## Pricing

Value for money

4.4 (67)

Free Trial

Basic

$100.00

Per Month

Value for money

4.4 (67)

4.4

Based on 67 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (119)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (119)

4.5

Based on 119 reviews

## User reviews

Overall rating

4.4

Based on 121 reviews

Filter by rating

5(73)

4(34)

3(9)

2(3)

1(2)

Mentioned topic

Sorted by most recent

HS

Henry S.

Owner

Computer Hardware

### "So easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2022

Makes online booking so much easier!

Pros

Great with online reservations and payment processing options.

Cons

Nothing really because it is very easy to use software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sarah B.

Property Manager

Hospitality

### "Stop hunting, and make the switch today!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2020

We found that with other platforms, customer service was not always available (half-way around the world!), or not easily accessible. With FDA our personal contact is always available and helps solve issues practically immediately. FDA nearly eliminated repetitive and duplicate tasks across many platforms, freeing up literally hours of time for more important tasks. We love it!

Pros

Front Desk Anywhere (FDA) is simple, easy to use, and has all the pro features you are looking for to manage a vacation rental business of any size or shape. Features are extensive; reports will give you everything you are looking for and then some. FDA seamlessly and easily integrates with other booking platforms. Access can be granted in various capacities for employees, etc. FDA simply revolutionized our business, pulling everything together in a single platform. Customer service is impeccable, reliable and relatively immediate. Highly recommended!

Cons

Set up can be a little cumbersome, but that was simply due to now knowing what to ask. Our personal contact was available to assist with every step of setup, and any questions ongoing. There is a bit of a learning curve with all the features, but lots of resources are provided.

Reasons for choosing Frontdesk Anywhere

Customer service and features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kamal B.

General Manager

Hospitality

### "Thank you Frontdesk Anywhere!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 5, 2020

Pros

We've been using Frontdesk Anywhere for several years and we are extremely satisfied. We've made our choice after trying several alternatives and FDA was the best option. The ease of use is very important and reduces the training time for new recruits and the possibility of mistakes.

Cons

Truly, all the features we need are there and easy to find and use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Steve G.

Owner

Hospitality

### "Front Desk Anywhere works for us!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2020

Pros

The software works well, was relatively easy to integrate with our website for online bookings and also with Expedia for direct bookings from them and Tripadvisor. It's easy to make multiple prices for various dates, Christmas, summer, rainy season, etc.

Cons

It would be nice to have different language support in the admin section. We operate in Costa Rica where the local language is Spanish, and some of our employees struggle with it a bit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Suzette H.

Owner/Operator

Hospitality

### "Seasonal mom & pops property find Frontdesk Anywhere invaluable."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2020

We are a small, seasonal mom & pops motel in northern Michigan. Frontdesk Anywhere meets all of the needs of our seasonal business; finding a good seasonal program had been a challenge. The agents from Frontdesk are always very responsive and our reservations have increased more than significantly since our partnering with them. The program is very user friendly and meets all of our needs!!

Pros

Ease of use Agents very responsive and knowledgeable Good reporting system

Cons

Does not yet integrate/require all information from guests or online travel agencies

Reasons for choosing Frontdesk Anywhere

Frontdesk is one of the few products that can accommodate our seasonal ratings. Open six months and our rates start low, climb and then then lower again, on a bell curve. We have five room types. Frontdesk manages to accommodate all of those needs easily.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Apiram N.

Revenue Manager

Hospitality

### "Function of product"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 19, 2020

good. I'm satisfied with your product.

Pros

easy to use . Not complicated and easy to contact support team

Cons

sometime there is no instruction or video to teach some function. At least FAQs to instruct user basic information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

Pitchapa T.

General Manager

Hospitality

### "Amazing PMS for hotelier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2020

Pros

I have been using FDA for 2 years. It’s super functional, user friendly and effective for us as Small hotel. Reports are well organised and helpful for analysis. Yield function in PMS is also help us with better ADR and revenue. Support team is also helpful.

Cons

Some reports are too complex for front end user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Bryan T.

Coordinator, Nunnally House & Development

Hospital & Health Care

### "Nunnally House at Southeast Georgia Health System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2020

Very good overall experience. In six years I've had maybe three issues with the program where I had to contact Support via email. Their response time was always fast, once within the hour and recently within 4 hours but they called with a report and asked for additional information on the problem..

Pros

It's very simple and intuitive to use. The reservation layout is easy to read and I like the ability to quickly look at reservations for a few days ahead or up to a month in advance. We serve cancer patients undergoing treatment, family members of critical care patients, medical students and medical staff. The program gives us the ability to distinguish different types of rooms for our various guests and quickly change schedules as needed.

Cons

There are so many options for generating reports that I sometimes have trouble deciphering the titles and finding what I need. Once I figure out what it is it's simple....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Alexander H.

General Manager

Hospitality

### "FDA is easy to learn"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 24, 2020

Overall I have used, Lightspeed, Cloudbeds, Maestro, and some other PMS, however FDA was the most easy to use.

Pros

What I like most about Frontdesk Anywhere is that, its cloudbased so you can litterally pull this up on your phone and check in a guest or charge them for a retail item. I also like how easy it is to learn, this will be very helpful when training as that will take up most of your time. However with FDA, its so easy to pick this up quickly, even if you havent used a PMS system before you will be able to understand this software.

Cons

I wish there was a how to guide book, not all PMS systems have it and ive had to make some for other PMS in the past, however FDA does have a vast variety of help pages for each specific function. Just saying would be nice to have a welcome to FDA guide book and start from the basics.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Ben H.

General Manager

Hospitality

### "Best property management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2020

We have great experience with working with fda.

Pros

The best thing about FDA is how user friendly it is.

Cons

The only thing would be the loading issue on rooms that have been in the system for multiple months. Really nothing else.

Alternatives considered

[innRoad](https://www.capterra.com/p/135307/innRoad/)

Reasons for choosing Frontdesk Anywhere

The user friendly nature colors etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/84709/Frontdesk-Anywhere/reviews/)

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