# USU Software Asset Management Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about USU Software Asset Management - reviews, pricing plans, popular comparisons to other IT Asset Management products and more.

Source: https://www.capterra.com/p/84809/USU-SoftwareAssetManagement

---

# 

 USU Software Asset Management Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

USU Software Asset Management

## What is USU Software Asset Management?

Enterprise customers and over 50 Global Fortune 500 companies use the USU Software Asset Management solution (formerly Aspera) to rightsize their software portfolios, assess audit risk, and find millions in savings. USU is the leading provider of software and services for IT & Customer Service Management. We manage software licenses across the data center, cloud services and hybrid scenarios, and our in-house team of SAM experts design managed services around your needs.

## What is USU Software Asset Management used for?

[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[License Management](https://www.capterra.com/license-management-software/)[IT Management](https://www.capterra.com/it-management-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for USU Software Asset Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.usu.com&name=USU Software Asset Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### USU Software Asset Management

3.7 (3)

VS.

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

Contact vendor

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (3)

Ease Of Use

4.5 (2)

Value For Money

3.0 (3)

Value For Money

4.4 (2)

Customer Service

3.3 (3)

Customer Service

4.5 (2)

## USU Software Asset Management alternatives

Highest Rated

[4.9 (30)](https://www.capterra.com/p/154050/Galileo-IPM-Suite/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (2)](https://www.capterra.com/p/159195/CloudAware/#reviews)

Starting price

$0.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Compliance Tracking

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Contract/License Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track, store, and access client contracts or licenses

Inventory Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

License Tracking

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Maintains a history of customer licenses

Audit Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

USU Software Asset Management 28 features

Define levels of authorization for access to specific files or systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track and report regulatory data to either internal management or external stakeholders

Track, store, and access client contracts or licenses

Manage budgets, track and optimize spending and align capacity to workload demand

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

A chronological record of actions or occurrences within a network, software, or process

Use AI to generate content in the form of text, images, videos, etc.

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Managing inventories and tracking changes to hardware and software configurations

Maintains a history of customer licenses

Manage, maintain and track the performance of assets and equipment

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Monitor and analyze the performance and status of a server or system/application

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Manage all supplier data and operations

Manage license during trial period while allowing use of all features

Get Advice

We can help you find the software with the features you need.

Features

4.0 (3)

4.0

Based on 3 reviews

## Pricing

Value for money

3.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.0 (3)

3.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

3.7

Based on 3 reviews

Filter by rating

5(1)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

TN

Tamas N.

Software asset manager

Pharmaceuticals

### "6 years with Smarttrack"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

September 28, 2022

As a user - with a lot of IT experience - it was not difficult to figure out what is what in the tool. However I trained a new member to use the tool and that took a fair amount of training, so people without IT background may find it overwhelming at first. My difficulties started as my role shifted into an administrator one and I had to figure out data related problems or implement new connectors. It took a lot of time to get familiar with the data exchange and administration menus. We run USU LiMa on a dedicated physical server so we barely have any performance issues.

Pros

The software works steadily. In the 6 years I have been working with it I can not recall a single time it stopped working because something went wrong with the software. It is also feature rich and - although it takes effort - can be custom tailored to most organizations and asset management requirements. Having seen other tools of the same purpose, I am still positive about USU LiMa being one of the better ones and I do not mind working with it. Especially with Datahub that makes data source and data management a lot easier, in my opinion.

Cons

First of all Its configuration and installation is fairly complex. User level navigation is fairly easy but as soon as one needs to look into the engine bay, things get complicated. Without knowing where to look for e.g. connector parameters, it is easy to get lost in the labyrinth of submenus and not actually find the thing. That aspect got better with the latest version - where the menu became vertical - so USU improved it. My real gripe with USU LiMa is the support. Their response and solution times are in dire need of improvement in my honest opinion. Despite the close cooperation between Raynet and USU, we encounter many problems transferring data from one tool to another.

Reasons for choosing USU Software Asset Management

I was not with the company when the selection was made, however having seen the tools of the competition, I would have chosen USU SAM as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

David S.

IT Compliance Analyst

Information Technology and Services

### "Overly Complex, Expensive, Not Useful at the moment"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

August 16, 2021

Our information has not updated in 9 months. Our backend IT engineers discovered it was because USU changed their server name that we are reporting into, thus creating a new device ID without telling us. This in turn broke data uploads and has caused our USU reporting to stagnate rendering it useless at this point.

Pros

I like that you can look at your environment and perform various sandbox activities (or what-if scenarios) to try and attain cost advantages.

Cons

The interface is cumbersome and difficult to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rebecca H.

Manager, ITAM

Information Technology and Services

### "Long Time Fan of this Technology!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2021

It's been amazing - they are so supportive and engaged. Now, with the Customer Experience team, it's even better. I've never felt so listened to by a vendor. They really do work to take feedback and make the product better.

Pros

One of the major reasons why we chose USU is becuase of the ability to handle all our different data sources. We weren't forced to buy yet another discovery tool - we have more than 10 different data sources connected globally and we add more every quarter. The ability to normalize that data across all those systems means we can implement new connectors and not have to worry as much as before about data quality.

Cons

If you'd asked me 3 years ago - I'd say the user interface. But they've improved that 10x over!! Now, I'd say a wider selection of out of the box reporting - but even that is getting better with each new release.

Alternatives considered

[Snow License Manager](https://www.capterra.com/p/119364/Snow-License-Manager/)

[FlexNet Manager Suite](https://www.capterra.com/p/116634/FlexNet-Manager-Suite/)

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reasons for choosing USU Software Asset Management

The data/not needing another discovery product. The team - ah-may-zing!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2021

Hi Rebecca, Thank you so much for your review! We are so glad to hear about the many benefits your company has received from our product. We continue to work hard to make helpful updates for our users. Thank you, The USU Software Asset Management Team

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)