--- title: "inRetail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about inRetail Software - reviews, pricing plans, popular comparisons to other CTRM products and more." source_url: "https://www.capterra.com/p/84892/inRetail/" page_type: "product" language: "en" --- # inRetail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) inRetail ## What is inRetail? Intelometry offers a state of art, cross commodity retail electricity and natural gas transactional system called inRetail. inRetail enables front, mid and back office operations. Retail energy suppliers across the country use inRetail for customer data acquisition and processing, meter profiling, price quotation, contracting and enrollments, load forecasting and position management, as well as complex and mass market billing. inRetail is live and supports over 50 utilities and 6 ISO markets. ## What is inRetail used for? [Energy Management](https://www.capterra.com/energy-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[CTRM](https://www.capterra.com/ctrm-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for inRetail?[Manage this product listing](https://www.g2.com/products/inretail/claim_requests/new?auto=true) ## inRetail Overview Updated September 2026 AI summary inRetail supports businesses of all sizes in managing energy operations, offering features such as benchmarking, billing and invoicing, forecasting, and meter data management. With optional tools for contract management, load management, risk management, and weather normalization reporting, it is deployed via cloud or Windows, and serves organizations handling energy supply, pricing, and customer management in commercial markets. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### inRetail 0.0 VS. [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting Price Contact vendor Starting Price $2850 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (90) Value For Money 0.0 (0) Value For Money 4.8 (82) Customer Service 0.0 (0) Customer Service 4.9 (84) ## inRetail alternatives [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Zego](https://www.capterra.com/p/230122/Zego/) [4.5 (90)](https://www.capterra.com/p/230122/Zego/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230122/Zego/) [AMCS Utility Billing](https://www.capterra.com/p/55011/AMCS-Utility-Billing/) [4.8 (80)](https://www.capterra.com/p/55011/AMCS-Utility-Billing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/55011/AMCS-Utility-Billing/) ## FAQs about inRetail Overview ### What company size and specific industries is inRetail built for? inRetail is designed for retail electricity providers, retail natural gas providers, brokers, aggregators, consultants, consulting firms, and large energy users or user groups. It fits organizations operating in the energy retail and advisory sectors, especially those handling pricing, supply, and customer management for commercial energy markets. Features and Usability ### What are the key features of inRetail? inRetail offers billing and invoicing for metered and non-metered billing, online payments, ACH payment processing, and payment collection. It also includes bill database and bill importing, bill audit, rate management, meter data management, and meter tracking, plus budgeting/forecasting, cost/use reporting, energy price analysis, and weather normalization reporting. Getting Started and Support ### What training and onboarding options does inRetail offer? inRetail provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover shared training topics, and documentation gives written reference material for self-paced review. ## Features AI summary Based on 144 CTRM reviews Capterra reviewers point to these as the features buyers value most when comparing energy management software: - **Reporting/Analytics** (**33%** of reviewers rated this feature as critical) - **Data Visualization** (**31%**) - **Performance Metrics** (**35%**) inRetail is positioned around capabilities outside these reviewer-prioritized features. Based on the available coverage data, the product’s included feature set is not specified here in detail, so buyers may need to review its current functionality more closely to understand how it fits their operational needs and day-to-day energy management processes, helping businesses match software choices to their reporting, monitoring, and decision-making requirements. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Benchmarking Compare key metrics for the business against prominent players in the industry Billing & Invoicing Create, manage, and send invoices or bills to customers Contract/License Management Track, store, and access client contracts or licenses Customer Management Store and organize information about customers and previous interactions Decision Making Makes informed choices based on available data and objectives inRetail 18 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Compare key metrics for the business against prominent players in the industry Create, manage, and send invoices or bills to customers Track, store, and access client contracts or licenses Store and organize information about customers and previous interactions Makes informed choices based on available data and objectives Utility billing for electricity Utility billing for natural gas Form predictions based on past and present data/trends Manage the supply and flow of electricity across the network Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Track/optimize rates in relation to usage Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Track and measure the impact of weather on energy consumption Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.