# inRetail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about inRetail Software - reviews, pricing plans, popular comparisons to other Energy Management products and more.

Source: https://www.capterra.com/p/84892/inRetail

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# 

 inRetail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 8, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

inRetail

## What is inRetail?

Intelometry offers a state of art, cross commodity retail electricity and natural gas transactional system called inRetail. inRetail enables front, mid and back office operations. Retail energy suppliers across the country use inRetail for customer data acquisition and processing, meter profiling, price quotation, contracting and enrollments, load forecasting and position management, as well as complex and mass market billing. inRetail is live and supports over 50 utilities and 6 ISO markets.

## What is inRetail used for?

[Energy Management](https://www.capterra.com/energy-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

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Neutral

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### Starting price

Free trial not available

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Do you work for inRetail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.intelometry.com&name=inRetail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### inRetail

0.0

VS.

[4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/)

Starting Price

Contact vendor

Starting Price

$1200

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (54)

Value For Money

0.0 (0)

Value For Money

4.8 (43)

Customer Service

0.0 (0)

Customer Service

4.9 (53)

## inRetail alternatives

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting price

$1295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.6 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/)

Starting price

$0.35

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/)

Starting price

$2850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about inRetail

Overview

### What company size and specific industries is inRetail built for?

inRetail is designed for retail electricity providers, retail natural gas providers, brokers, aggregators, consultants, consulting firms, and large energy users or user groups. It is aimed at organizations operating in the energy retail and advisory sectors, especially businesses that manage pricing, sourcing, and related customer services.

Features and Usability

### What are the key features of inRetail?

inRetail offers billing and invoicing, metered billing, and non-metered billing, plus payment collection through ACH Payment Processing and online payments. It also includes bill audit, bill database, and bill importing, along with budgeting/forecasting, cost/use reporting, rate management, meter data management, and weather normalization reporting.

Getting Started and Support

### What training and onboarding options does inRetail offer?

inRetail provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided setup, webinars can cover product topics for groups, and documentation offers written reference material for self-paced review.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Benchmarking

Compare key metrics for the business against prominent players in the industry

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Contract/License Management

Track, store, and access client contracts or licenses

Customer Management

Store and organize information about customers and previous interactions

Forecasting

Form predictions based on past and present data/trends

inRetail 17 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Track, store, and access client contracts or licenses

Store and organize information about customers and previous interactions

Utility billing for electricity

Utility billing for natural gas

Form predictions based on past and present data/trends

Manage the supply and flow of electricity across the network

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Process billing for a product/service with a fixed monthly charge

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Track/optimize rates in relation to usage

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Track and measure the impact of weather on energy consumption

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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