Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours

Vendor Details

  • Mekashron
  • www.mekashron.com
  • Founded 2006

About Mekashron Call Center

Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consistent manner that accelerates growth and dramatically increases productivity. Increase call center agent productivity by up to 220%. Connect calls automatically, no wasted time with unanswered calls. Track all your customer interactions in one place and manage telemarketing campaigns.


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Mekashron Call Center Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

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