# SpringAhead Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SpringAhead the right Time and Expense solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/85050/SpringAhead/reviews

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SpringAhead

4.1 (30)

[View alternatives](https://www.capterra.com/p/85050/SpringAhead/alternatives/)

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Last updated March 13th, 2026

# Reviews of SpringAhead

Ease of use

4.2

Customer Service

3.7

## Showing most helpful reviews

Showing 1-25 of 30 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Project Manager  
Oil & Energy  
Used the software for: 2+ years

### "Basic cloud-based time and expense tracking software"

February 5, 2019

4.0

Overall, my organization has had good enough experience that we are not actively looking elsewhere.

Pros

The cloud-based nature of SpringAhead makes it very easy to enter time and expenses from anywhere with internet.

Cons

With many different jobs or time tracking categories, it can get cluttered and confusing when trying to use the drop-down menu.

Review Source

SW

Shannon W.  
Administrative Assistant  
Architecture & Planning  
Used the software for: 2+ years

### "SpringAhead - User Friendly Timekeeping System"

September 2, 2020

5.0

We had to switch from a previous timekeeping software as it did not provide all of the needed items that our client was requesting on timesheets (Logo, timestamps, etc.). SpringAhead was the perfect fit! In fact, our client asked us if they could have other contractors reach out to us to find out what system we were using as it checked all of their boxes.

Pros

The ease of use (as an administrator and end user) is fantastic. Also, the fact that when we were setting up the system, we were able to add in the items that we needed (logo on our timesheets, specific tasks, etc.). SpringAhead was much easier to use than our previous software which did not provide us with all of the items that we needed.

Cons

I can't think of any things that I don't like about this system.

Switched from

[BigTime](https://www.capterra.com/p/131076/BigTime/)

Due to client requirements on the timesheets (we had to provide copies of timesheets as backup for invoicing), our old system did not allow us to fulfill all of the requirements.

Review Source

DG

Dmitry G.  
President  
Retail  
Used the software for: 2+ years

### "There are a number of better options"

November 6, 2025

2.0

Was difficult to cancel - cancellation options well hidden, require 2-3 forms to fill out, they got an extra month of payment out of us this way

Pros

It was originally set up for Quickbooks integration. Web based, fairly easy to learn. Was a good option 10 years ago

Cons

No new development visible over 5+ years. Same old, but Emburse had simply raised the price. Milking

Review Source

RL

Renee L.  
HR  
Computer & Network Security  
Used the software for: 6-12 months

### "Decent tool for the price"

April 9, 2025

4.0

Mostly ok experience, however we found a superior option that integrated more features we needed.

Pros

Pretty good functionality for the price.

Cons

Does not have a lot of features that other platforms do. Running reports leaves a lot to be desired.

Review Source

LH

Liana H.  
program officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Comprehensive and easily managed time recording for billing"

June 24, 2022

5.0

I have to submit weekly timesheets for a project and billing, and this one is one of the rare time tracking softwares, that doesnt take too much time or effort to submit. Other softwares I have used are more sophisticated and time consuming. With SpringAhead it takes me max 3 min to fill in the time. Another nice future is also, that overtime is tracked separately, given that 8 hours is the regular timeline to work, so you can see how many hours OT you have.

Pros

SpringAhead is extremely easy to understand, use and navigate. It also makes approvals are smooth, so the reporting and time keeping makes it easy for supervisors review and approval.

Cons

The only downside is that once submitted and it's still under pending review, you can't make changes to your timesheet. Though sometimes, if not approved yet, I would prefer to have the ability to make adjustments.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Time consuming

Review Source

EW

Elizabeth W.  
Director  
Government Relations  
Used the software for: 1-2 years

### "Spring ahead(sort-of)"

March 3, 2025

3.0

Pros

Fine as timekeeping but has no way to calculate budgets

Cons

Not a lot of ability to customize anything

Review Source

Cindy M.  
Owner  
Accounting  
Used the software for: 2+ years

### "Changes are in the works"

March 12, 2020

3.0

I used it for time tracking. I recently changed to a different product. The customer service was sorely lacking from inception to the time I cancelled my subscription.

Pros

I was able to sync time to QuickBooks..

Cons

Setting up a new job, employee and getting everything to work well always had glitches. Even after using the software for years I never felt that I really felt confident with it.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing SpringAhead

I chose them for cost.

Review Source

VR

Verified Reviewer  
Project Manager  
Facilities Services  
Used the software for: 2+ years

### "SpringAhead"

November 26, 2018

4.0

Pros

I like the ability to customize projects with tasks so there is a detailed understanding of where a project stands.

Cons

The search function does not work very well. I also do not like that each week you have to copy your entire timesheet and delete out the time in order to keep all of the needed projects in it. That is time consuming when you have a lot of different projects that you are billing to each week.

Review Source

Denise W.  
Business Owner  
Financial Services  
Used the software for: 2+ years

### "Good luck trying to cancel"

November 2, 2021

5.0

11 years fine (easy enough to use) last several months NIGHTMARE

Pros

This software worked fine for 11 years, until they jacked up the price to more than double

Cons

No warning; jacked up the price, I found MUCH more reasonable software to do the same thing. Springahead has ZERO customer service, and I cannot get them to stop charging me, even though I canceled months ago. I DO NOT RECOMMEND THEM for total lack of customer support.

Review Source

VR

Verified Reviewer  
Contributor  
Information Technology and Services  
Used the software for: 2+ years

### "Adding time is easy"

November 13, 2018

5.0

Springahead is user friendly and gives clear error messages. It is easy to add and delete job codes but seems like it may be a lot of work for an admin to keep up with if clients are more fluid.

Pros

Easy to add time or use timer options when using billable hours

Cons

The fact that you have to have a reason for adding time after the date has passed is a hassle. I am an hourly employee and log my hours off line and transfer in at one time each month. Admin should have an override for this function

Review Source

CT

Chi T.  
Accountant  
Environmental Services  
Used the software for: 2+ years

### "Accountant"

March 17, 2022

5.0

Pros

Timesheet, Expenses, Approval are used in everyday activities. Springahead is rarely in down time. The sync data to Quickbooks is very fast and accurate.

Cons

So far, I don't have any problem about this software.

Reason for choosing SpringAhead

It's friendly use and affordable price for a small business.

Review Source

SL

Sharon L.  
Secretary/Treasurer  
Telecommunications  
Used the software for: 2+ years

### "Completely Satisfied!"

March 24, 2022

5.0

time and expense reporting works seamlessly. Project tracking as well.

Pros

We use it for time and expense reporting as well as project tracking.

Cons

There are no complaints about the system--it works very well for us.

Review Source

JS

Jim S.  
Manager  
Accounting  
Used the software for: 2+ years

### "Dinosaur Age Product"

June 22, 2017

2.0

Pros

The software is easy to use and works as intended. The integration with QuickBooks is flawless. SpringAhead is a good stable but very basic software that you can rely on.

Cons

They made no changes to the software in the 6 years that we used them. Things to improve upon include PTO accrual options, Mobile App, increased attachment sizes, time off requests, city/state and vendor confirmation within the expense system, and more... SpringAhead made it clear to us that they have to intention of making some of these changes. They are falling behind the times. Check them out... their most recent blog post on their website is 3 years old.

Review Source

EF

Elizabeth F.  
Director of Operations  
Management Consulting  
Used the software for: 2+ years

### "Great software for timekeeping"

August 10, 2022

5.0

All good except the sync with Quickbooks

Pros

Easy to deploy and use by all users. It works well.

Cons

synchronization with Quickbooks is difficult. We had this software set up with an older version of Quickbooks but when we switch to the online Quickbooks version, the syn did not happen.

Review Source

MB

Max B.  
Project Manager  
Environmental Services  
Used the software for: 2+ years

### "Springahead review"

November 18, 2020

5.0

Pros

very easy to input time, job tasks are relatively easy to find

Cons

it times out when you are inputting your time and you lose everything if you don't remember to save. finding benefit hours is not very easy

Review Source

MMC

Md Muhibbul C.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "SpringAhead review from Muhibbul"

February 19, 2019

5.0

Overall, I am satisfied with SpringAhead software for time tracking with overall user friendly experience. It is also easy to maintain. Thanks!

Pros

1) Ease of use to upload time sheet with putting note whenever time sheet is not approved. 2) Ability to upload time sheet in any format like pdf or image. 3) Ability to save and submit time sheet as many time I want. 4) User friendly interface.

Cons

1) Sometimes, even though time sheet was uploaded successfully, but it says error in uploading which gives wrong impression. 2) Probably more secured password pattern should be used.

Review Source

JJ

Judith J.  
President  
Management Consulting  
Used the software for: 2+ years

### "SpringAhead Review"

February 11, 2022

5.0

Pros

The ability to provide detailed data on projects. The exportation of time cards into QuickBooks software.

Cons

Limited information on dealing with problems.

Review Source

BF

Buckley F.  
President  
  
Used the software for:

### "Virthual Time for timesheet reporting"

July 16, 2009

4.0

I found this software to be much better than Time Tracker because my staff has to submit a lot of Expense reports. Time Tracker did not allow them to submit both Time Sheets and Expense Reports. Virtual Time allows them to submit both and I can approve them and download them into Quickbooks at the same time. Virtual Time is synched with my Quickbooks so that all of our clients and services are already there in the drop down menu for my staff.

Pros

My employees can enter their time via the web from home and I can use Virtual Time to download their time into Quickbooks saving me a lot of time and energy. My payroll company capital-accouting.com has a deal with this company saving me a lot of time and money in the set-up and Virtual Time has been responsive with any issues I have had in editing it to fit my needs.

Cons

The Notes section of Expense reports does not translate over to Quickbooks, so I have to re-enter that information when I create the Invoices on Quickbooks. The people at Virtual Time are trying to create and end run around this issue. I did have my accounting/payroll company set it up for me, as that part was somewhat complicated.

Review Source

CP

Chris P.  
Office Manager  
Research  
Used the software for: 2+ years

### "Easy to Use"

November 24, 2020

4.0

We do not use all of SpringAhead's features, but what we do use is easy to grasp and put into practice.

Pros

SpringAhead is very easy to use from the very beginning. When I onboard new employees, it takes very little training to get them started.

Cons

I don't understand how to use their pay rates, etc. I tried to set them up for our hourly employees, but I did something wrong.

Review Source

KS

Kevin S.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Sprinh Ahead - mgmt software"

October 7, 2020

5.0

Excellant, only couple of issues with the QB desktop to online conversion, but not Spring Ahead's fault.

Pros

Extremely easy to use for people of all technical abilities. The ability to attach receipts for expense tracking is great. Interfaces with both QuickBooks desktop and Online versions. Remote access is great.

Cons

Tech support could be faster to repsond.

Review Source

hK

habeeb K.  
SAP BASIS & HANA CONSULTANT - LEAD  
Information Technology and Services  
Used the software for: 6-12 months

### "Emburse SpringAhead Review"

June 29, 2022

5.0

Awesome tool to main our attendance.

Pros

Good choice to main attendance accurately. And it is very user friendly.

Cons

It is highly recommended to use for their corporate companies.

Review Source

LR

Leticia R.  
Human Resources Manager  
Defense & Space  
Used the software for: 2+ years

### "Easy to use and navigate"

October 19, 2020

4.0

Pros

SpringAhead is super easy to use, navigate, approvals are easy too, and has the reporting we need for project based time keeping.

Cons

It does not integrate with our HR system so we are always having to pull a report from SpringAhead to make the adjustments in our HR system.

Review Source

TT

TIMMETRIA T.  
Diabolo  
Retail  
Used the software for: 6-12 months

### "Awesome for payroll "

September 6, 2018

4.0

The set up is genus. I love the layout and organization of the software. It is compartmentalize in the expense and timesheet submission section very well. It gives you room to adjust and personalize what your doing so it's easly communicated. I love that you're able to export report files by whatever timeframe you like

Pros

I like that this software has alot of features and functions.

Cons

I had little pet peeves but nothing major to dislike the software. A couple issues with uploading attachments. It could be because I use this software on my mobile device.

Review Source

KD

Katie D.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "SpringAhead"

February 5, 2019

5.0

Overall experience has been positive. When needed customer support, it came quickly and easily.

Pros

Excellent timekeeping software, especially when DCAA compliance is required. Easy for employees and contractors to use. QuickBooks compatible.

Cons

The setup for each employee is somewhat timely when getting them added to the system and various jobs/items.

Review Source

MP

Mark P.  
CEO  
Accounting  
Used the software for: 2+ years

### "Simple time, expense, billing software"

September 12, 2018

4.0

Good overall product for the price

Pros

Very easy to configure, relatively inexpensive, syncs with QuickBooks

Cons

Sometimes have had sync problems, reporting is a little limited

Review Source

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