Who Uses This Software?

Cloud-based order management solution which helps businesses of all sizes manage supply network from a centralized dashboard with custom order fulfillment, inventory management and more.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact IBM for pricing details.
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • IBM
  • www.ibm.com
  • Founded 1911
  • United States

About Sterling Order Management

Provides a centralized inventory, order promising and fulfillment hub.


Sterling Order Management Features

  • Backorder Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

Sterling Order Management Reviews Recently Reviewed!


Great order management tool

May 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: This is a great way to create and track orders in a large company - it's all in one place it even allows you to check availability of goods before they are ordered and it follows all the way through to invoicing and payment - all your ordering needs in one place

Cons: There are no real cons with this product it covers all of the needs associated with ordering and obtaining goods/inventory

Overall: All ordering needs in 1 simple tool

Great tool!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I liked the ease of use of this software. It's very user friendly!

Cons: There are often glitches that occur preventing order processing from completing, but with any software comes the risk of unexpected glitches.

IBM Sterling

Nov 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: IBM® Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. The Sterling Order Management system enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.

Sterling OMS is a premier product

Apr 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Comments: The order orchestration capabilities are market leading. Great integration with its sister WMS along with other WMS providers.