--- title: "TransPlus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TransPlus the right Transportation Dispatch solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/85105/Fleet-Manager-Professional/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- TransPlus 4.4 (56) [View alternatives](https://www.capterra.com/p/85105/Fleet-Manager-Professional/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of TransPlus Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews ja jorden a Systems AdministratorLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “On premise solution with a SQL backend that we are able to access ourselves when the program doesn't have the reports we need. Because of this on premise solution, it works well with our other systems.“ May 7, 2024 ja jorden a Systems AdministratorLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “Lack of reporting and exportable data fields, a weaker online tracking/tracing website ( data retention, code hasn't been updated) , program is slow at times, customer service is often back logged and some problems/issues never get fixed.“ May 7, 2024 GK Gurleen K SafetyTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “It has helped us with managing and storing our vital data.“ October 22, 2024 CM Cathy M Dispatch ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Lifting a container on/off a chassis is unrealistic“ November 21, 2024 RT Ryan T Financial AnalystLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “As a primarily financial user I appreciate the ease with which it bridges to Sage 50.“ February 4, 2025 ja jorden a Systems AdministratorLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “EDI/API implementations take too long, our customers are surprised it takes 1 month to implement when they can do it in 1 week.“ May 7, 2024 PM Puneet M Safety and Compliance Manager.Transportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “All needed information is there in one platform.“ January 28, 2025 JB Jashan B customs administrativeAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect.“ December 22, 2023 ## Showing most helpful reviews Showing 1-25 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Logistics supervisor Transportation/Trucking/Railroad Used the software for: 6-12 months ### "User friendly " March 7, 2023 5.0 Pros User friendly, easy to track fleet and border Cons Dispatch and payment Makes is fast and easy Review Source PM Puneet M. Safety and Compliance Manager. Transportation/Trucking/Railroad Used the software for: 2+ years ### "TransPlus review in a hand bag!" January 28, 2025 4.0 learning curve is a little steep, but once you get a hang of it, it becomes routine. Pros All needed information is there in one platform. Cons Any lists including drivers or vehicles could be found easier if there was a Control F feature like in Excel. Review Source JG Joel G. Controller Transportation/Trucking/Railroad Used the software for: 2+ years ### "Confused, not sure." December 7, 2023 3.0 Pros Invoice Rendition, Order Management, Multi Currency per customer/Carrier, Location HOA could be divided or merged, Location Internal Notes (not printed) and Standard notes (printed), Unique customs Brokers per probill in the same order, Probill Customs Notes printed on the Rate Con, Customs Broker notes in the CB Record, spot Quotes, auto Rating, Master Orders, Certain Reports, More then one contract on a probill, Order form has Shipper/Pickup and Consignee/Deliver To (helps on Blind BOL), Filter Boards, Load layout, itinerary and different event steps, Order Confirmation e--mails and auto Alerts, Consolidated RateCon, RateCon could be se-mailed from outlook, Automation, Contract History, Customer Credit Control, Carrier Insurance control, order entry Warning, Order entry default, Order Audit Trail, POD Request Cons Order # and Contract # is not the same (Huge problem), Spot Quote Sucks, Master Order could not automate the contract booking, AutoRating needs a major fix, Sorting Options on the contract Board, Add Contact History Item sucks, Carrier Lane search needs a overhaul, Equipment on the Order Form should be mandatory AND Printable in the order Confirmation/Customs Invoice, Cargo Description should be automated based on Customer or shipper (in Spot Quotes and Order), Shipping As TL should be automated based on probill AND it should be printed on the RateCon, Reports needs a Major overhaul, CB Info on the RateCon isn't on the right place, more events needed on the Contract board, More auto-e-mails needed, Audit Trail in every aspect of the software, better searching on all records (Customer/Prospect/Outside Carrier/Location, etc), Customer Entry Warning for Spot Quotes, Default for Spot quotes, Carriers insurance for more then one policy, Integration with Carier411, More. Review Source KA Kunal A. Dispatch manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Awesome software " October 8, 2024 5.0 Very good software for trucking .this perfectly cover each aspects Pros Keep the track of all the deliveries and pickup Cons Need to refresh after every move.some time we forgot to refresh that do show update done by another team member Review Source RT Ryan T. Financial Analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "New to industry, new to TransPlus" February 4, 2025 5.0 I have a relatively positive experience with TransPlus. As a primarily financial user I appreciate the ease with which it bridges to Sage 50. Pros Prompt and helpful support team has been helpful with any issues that have arisen. Cons I think the UI is intimidating for a new user. Review Source TH Tahir H. Financial Controller Transportation/Trucking/Railroad Used the software for: 2+ years ### "Financial Controller" August 27, 2024 3.0 No too bad but my rating is low due to poor customer service. Pros This software is capable to manage a large fleet. Breakdown of software is hardly ever noticed, Cons Customer service is almost zero. Its' been more than one year that we have purchased a module to pull the data to design our desired reports. Although TransPlus is charging us for this service every month. But Customer Service and Technical Team of Transplus completely failed to help us to pull they data and get our desired reports. Switched from [Xpert Dispatch Software](https://www.capterra.com/p/99828/Xpert-Dispatch-Software/) Xpert was not able to deliver the desired results Review Source IS INDERJIT S. Dispatch Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "EXCELLENT EXPERIENCE WITH TRANSPLUS" December 31, 2024 5.0 Very good and always willing to help I recommend to everyone Pros Always quick to response, quick to solve problems Cons Nothing everything is good so far in my experience Review Source CM Cathy M. Dispatch Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Support" November 21, 2024 5.0 appreciate that the agents follow-up on cases. agents are knowledgeable. Pros customer service; can get answers almost immediately Cons Lifting a container on/off a chassis is unrealistic should be able to change the destination of a shipment without removing it from the assigned driver Review Source jA jorden A. Systems Administrator Logistics and Supply Chain Used the software for: 2+ years ### "Logistics Manager for a Canadian Broker" May 7, 2024 3.0 8/10 - Overall TP and Logistics Manager meets 80% of all of our needs. We've been using it for over 14 years and its been good to us. Like everything, it has its issues but we've never been in a spot where we couldn't do business because a fatal flaw that wasn't resolved. TP will try its best to get critical fixes resolved as quickly as possible. The other 20% are more so short comings with the software itself and not as much development with the brokerage side of the software. This makes sense, as its a small share of the market, but would be nice to see more. Also, if you look at where the product started from 14 years ago and where it's now you can see vast improvements. We are pretty happy with TP and their software and would recommended it to anyone. We look forward to more years with TP. Pros Customer service always tries their best to resolve issues. Sales reps are nice. On-going webinars about the product. Seeing on-going product development is nice to see and be apart of. On premise solution with a SQL backend that we are able to access ourselves when the program doesn't have the reports we need. Because of this on premise solution, it works well with our other systems. Supports old legacy systems. Works in a Terminal server environment. Handles 80% of our needs very well. Simple to use, user friendly, experience. Online self help portal was a real help and benefit. Canadian company that will make time for your if you need it and your ticket doesn't get lost in the abyss and you can get ahold of someone quickly if you really need too. Cons Logistics side of the software lacks development when compared to Trucking side. Lack of reporting and exportable data fields, a weaker online tracking/tracing website ( data retention, code hasn't been updated) , program is slow at times, customer service is often back logged and some problems/issues never get fixed. EDI/API implementations take too long, our customers are surprised it takes 1 month to implement when they can do it in 1 week. Reason for choosing TransPlus Mostly because it was on Premises at the time, was a Canadian company, Wasn't cloud at the time and we where able to talk with \[sensitive content hidden\] daily about issues with the software. He was able to make on demand fixes to the software, custom to us. Review Source SG Savina G. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "My Review for Transplus" June 11, 2024 5.0 I find the software is great, it is definitely an upgrade from what I had before. But it is not exactly what I wanted. I still have to use QB and Whats App in order to operate. I still have to use excel sheets to track cash advances given to drivers. I feel that Transplus only helps us in the dispatching aspect but not anything more. Pros It is very easy to find locations, entering in carrier confirmation is quick, lots of ways where you can give details to drivers when getting dispatched. Very easy to make driver payment settlements, avoids a lot of manual work. Very easy to bill clients from the software. Cons I was looking for a software in which I can integrate everything into. This would include all my repairs, office expenses, EVERYTHING but I feel that Transplus does not provide that yet. For example: I want to be able to view accurate reports for each truck's profit and I am not able to do that because we give advance cash to drivers for their on-road expenses and I do not have a way to enter in this info unless I pay a driver for those expenses after he has paid himself. Review Source AR Amardip R. President Logistics and Supply Chain Used the software for: 2+ years ### "Simple" December 28, 2022 5.0 Pros Ease of use in the software makes it user friendly. Cons Report generation and customization is very difficult at times Review Source NN Nayeema N. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good Software but pricey" October 6, 2022 4.0 It gets the job done pretty efficiently for our needs Pros Once you learn it, its easier to use for sure Cons The processes could be a little more simplified Reason for choosing TransPlus ITS Dispatch Review Source CG Carey G. System Admin Logistics and Supply Chain Used the software for: 2+ years ### "Fleet from a New User" October 7, 2022 4.0 Pros It covers many, if not all aspects of the logistics industry. Cons I don't like that any boards that are created can only be shared by those that creator., they should be shareable from the admin users as well. the icons are tiny and the GUI needs to be updated so its more graphical. Review Source BK Bilal K. Manager Logistics and Supply Chain Used the software for: 1-2 years ### "a" October 6, 2022 5.0 Pros Diversified features helps me in managing the business Cons Fleet maintenance scheduling and popups are missing, that makes our job a little more difficult Review Source MR Melanie R. Office Admin Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Customer Service Support ROCKS!" October 18, 2022 5.0 This is a Customer Service based review - they were very quick to help and figured out my issues, then explained how to fix the problem myself - Thank You to \[SENSITIVE CONTENT\] ! Pros Fleet has a lot to it and can be overwhelming at times, but once you get a grip of how things are laid out it makes it a really straight forward program to use. Cons I wish there was more user training available to better understand how the program works. Overall very satisfied though! Review Source AS Afzal S. Dispatcher Transportation/Trucking/Railroad Used the software for: 6-12 months ### "dispatch" October 6, 2022 5.0 Pros it is easy to use it makes things little easier Cons it keeps logging out sometime and we cant open it on laptops Review Source SS Sahildeep S. Payroll Administrator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Opinion" July 4, 2023 5.0 Pros The software is easy to learn and integrates very nicely with other softwares. Cons Sometimes the software can get a bit laggy and may shut down after loading something for a while. Review Source AS Anmol S. Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Pro's and Cons'" October 6, 2022 4.0 Pros Disptaching and Tracking is easy and makes easy along with consolidated info at one screen helps a lot. Cons System lagging at times, causing trouble and not being able to dispatch thereafter Review Source RT Ron T. National Logistics Manager Warehousing Used the software for: Less than 6 months ### "FTC TMS Review" September 26, 2023 4.0 Great product for any size fleet or company to manage freight and 3PL carrier assignments. Increased invoicing and reporting capabilities Pros Overall fleet and order management. Indepth TMS system to fit all our requirements while providing user friendly capability. Cons multi-warehouse loadbord functionality. Visual tools or screens for our warehouse operators to identify assigned 3PL carriers orders as assigned by the dispatch group. Reason for choosing TransPlus Fleet Manager / Transplus checked most our required boxes. Review Source OJ Olalekan J. Fleet Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "My honest Review on Transplus" September 13, 2024 4.0 My overall experience with TransPlus began with some difficulties related to integration features. However, I can see that they are actively working to address these issues, which will improve the experience significantly. Pros What I liked most about TransPlus was its robust FMS (Fleet Management System) features. The comprehensive tools and functionalities for managing fleet operations effectively stood out, offering significant support in optimizing performance and improving overall efficiency. Cons One aspect I liked least about TransPlus was its outdated integration platform. It often struggled to keep pace with modern technologies and integration needs, which sometimes resulted in inefficiencies and complications. An updated, more versatile platform would greatly enhance its functionality and user experience. Review Source JB Jashan B. customs administrative Accounting Used the software for: 1-2 years ### "Point of view about Fleet Manager" December 22, 2023 4.0 Pros The functionality of the fleet manager is straightforward, and the speed is also impressive. There are numerous features, and each one operates seamlessly without any errors. This aspect is what I like the most about the fleet manager. Cons The latest integration of Border Connect is not functioning properly. I have encountered numerous errors after submitting my manifests via Transplus, without any apparent reason. If I cancel a manifest through Transplus, it does not reflect as canceled in Border Connect. Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect. There is a need for improvement in the Fleet Manager section to address these issues. Review Source SJ Shayne J. SYSTEMS ADMINISTRATOR Transportation/Trucking/Railroad Used the software for: 2+ years ### "One of the best non-TMW trucking softwares" October 11, 2022 5.0 Has drastically improved dispatching from the old days of cards/paper on the wall in slats and moving them around. Makes dispatching much more reliable and great helps in avoiding mistakes as the software kind of thinks for you and wont let you make mistakes! Pros Program is easy to use and intuitive in design and application. Things are laid out in a way that makes sense and is easy to follow! Cons Could be better at handling one off situations. There is always a work-around that can be figured out, but could be a little more flexible for those types of situations. Review Source MS Manmeet S. DISPATCHER Transportation/Trucking/Railroad Used the software for: 2+ years ### "Review" October 6, 2022 3.0 Mix experience somethinngs are better and some which can be improved. Pros Assests and driver management i like the most Cons some times it does not allow you to override the steps, some times there were mistakes which you need to override without touching previous trips, and customer service should be more efficient with 24 hours support available as trucks are running 24/7 and support should match that. Review Source DC David C. Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Fleet Manager is great" October 6, 2022 4.0 Pros I love how easy it is to use. It flows very well, especially when all of the functions are active. We can do customs straight from the program and use our GPS intergration through it to send drivers trips and messages. Cons The major issue with the program is if there was a mistake made, example a trailer not switched properly and you don't catch it right away. You need to go back on numerous trips to tear apart drivers trips that have touched that trailer or load. It becomes quite a pain and there should be an easier way to go about that. Review Source LA Lorelei A. Safety and Admin Transportation/Trucking/Railroad Used the software for: 2+ years ### "Fleet Manager" October 6, 2022 4.0 Overall the system is great, it just needs some tweaking. Pros Processing driver envelopes is quick and efficient with the system. Maintaining lists of equipment and drivers are easy. Compliancy lists are great and an effective tool. Cons Pc Miler is very slow and it is difficult to make corrections. If you start a trip and need to add something you must start all over again. When doing an order listing for a customer, you cannot have a column with BOL numbers which most customers want. You have to export it to excel and manual add them. That takes a lot of time. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.