# Page 2 | TransPlus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TransPlus the right Transportation Dispatch solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/85105/Fleet-Manager-Professional/reviews

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TransPlus

4.4 (56)

[View alternatives](https://www.capterra.com/p/85105/Fleet-Manager-Professional/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of TransPlus

## Showing most helpful reviews

Showing 26-50 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jA

jorden A.  
Systems Administrator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Logistics Manager for a Canadian Broker"

May 7, 2024

3.0

8/10 - Overall TP and Logistics Manager meets 80% of all of our needs. We've been using it for over 14 years and its been good to us. Like everything, it has its issues but we've never been in a spot where we couldn't do business because a fatal flaw that wasn't resolved. TP will try its best to get critical fixes resolved as quickly as possible. The other 20% are more so short comings with the software itself and not as much development with the brokerage side of the software. This makes sense, as its a small share of the market, but would be nice to see more. Also, if you look at where the product started from 14 years ago and where it's now you can see vast improvements. We are pretty happy with TP and their software and would recommended it to anyone. We look forward to more years with TP.

Pros

Customer service always tries their best to resolve issues. Sales reps are nice. On-going webinars about the product. Seeing on-going product development is nice to see and be apart of. On premise solution with a SQL backend that we are able to access ourselves when the program doesn't have the reports we need. Because of this on premise solution, it works well with our other systems. Supports old legacy systems. Works in a Terminal server environment. Handles 80% of our needs very well. Simple to use, user friendly, experience. Online self help portal was a real help and benefit. Canadian company that will make time for your if you need it and your ticket doesn't get lost in the abyss and you can get ahold of someone quickly if you really need too.

Cons

Logistics side of the software lacks development when compared to Trucking side. Lack of reporting and exportable data fields, a weaker online tracking/tracing website ( data retention, code hasn't been updated) , program is slow at times, customer service is often back logged and some problems/issues never get fixed. EDI/API implementations take too long, our customers are surprised it takes 1 month to implement when they can do it in 1 week.

Reason for choosing TransPlus

Mostly because it was on Premises at the time, was a Canadian company, Wasn't cloud at the time and we where able to talk with \[sensitive content hidden\] daily about issues with the software. He was able to make on demand fixes to the software, custom to us.

Review Source

JG

Joel G.  
Controller  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Confused, not sure."

December 7, 2023

3.0

Pros

Invoice Rendition, Order Management, Multi Currency per customer/Carrier, Location HOA could be divided or merged, Location Internal Notes (not printed) and Standard notes (printed), Unique customs Brokers per probill in the same order, Probill Customs Notes printed on the Rate Con, Customs Broker notes in the CB Record, spot Quotes, auto Rating, Master Orders, Certain Reports, More then one contract on a probill, Order form has Shipper/Pickup and Consignee/Deliver To (helps on Blind BOL), Filter Boards, Load layout, itinerary and different event steps, Order Confirmation e--mails and auto Alerts, Consolidated RateCon, RateCon could be se-mailed from outlook, Automation, Contract History, Customer Credit Control, Carrier Insurance control, order entry Warning, Order entry default, Order Audit Trail, POD Request

Cons

Order # and Contract # is not the same (Huge problem), Spot Quote Sucks, Master Order could not automate the contract booking, AutoRating needs a major fix, Sorting Options on the contract Board, Add Contact History Item sucks, Carrier Lane search needs a overhaul, Equipment on the Order Form should be mandatory AND Printable in the order Confirmation/Customs Invoice, Cargo Description should be automated based on Customer or shipper (in Spot Quotes and Order), Shipping As TL should be automated based on probill AND it should be printed on the RateCon, Reports needs a Major overhaul, CB Info on the RateCon isn't on the right place, more events needed on the Contract board, More auto-e-mails needed, Audit Trail in every aspect of the software, better searching on all records (Customer/Prospect/Outside Carrier/Location, etc), Customer Entry Warning for Spot Quotes, Default for Spot quotes, Carriers insurance for more then one policy, Integration with Carier411, More.

Review Source

JB

Jashan B.  
customs administrative  
Accounting  
Used the software for: 1-2 years

### "Point of view about Fleet Manager"

December 22, 2023

4.0

Pros

The functionality of the fleet manager is straightforward, and the speed is also impressive. There are numerous features, and each one operates seamlessly without any errors. This aspect is what I like the most about the fleet manager.

Cons

The latest integration of Border Connect is not functioning properly. I have encountered numerous errors after submitting my manifests via Transplus, without any apparent reason. If I cancel a manifest through Transplus, it does not reflect as canceled in Border Connect. Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect. There is a need for improvement in the Fleet Manager section to address these issues.

Review Source

SJ

Shayne J.  
SYSTEMS ADMINISTRATOR  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "One of the best non-TMW trucking softwares"

October 11, 2022

5.0

Has drastically improved dispatching from the old days of cards/paper on the wall in slats and moving them around. Makes dispatching much more reliable and great helps in avoiding mistakes as the software kind of thinks for you and wont let you make mistakes!

Pros

Program is easy to use and intuitive in design and application. Things are laid out in a way that makes sense and is easy to follow!

Cons

Could be better at handling one off situations. There is always a work-around that can be figured out, but could be a little more flexible for those types of situations.

Review Source

MS

Manmeet S.  
DISPATCHER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Review"

October 6, 2022

3.0

Mix experience somethinngs are better and some which can be improved.

Pros

Assests and driver management i like the most

Cons

some times it does not allow you to override the steps, some times there were mistakes which you need to override without touching previous trips, and customer service should be more efficient with 24 hours support available as trucks are running 24/7 and support should match that.

Review Source

DC

David C.  
Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Fleet Manager is great"

October 6, 2022

4.0

Pros

I love how easy it is to use. It flows very well, especially when all of the functions are active. We can do customs straight from the program and use our GPS intergration through it to send drivers trips and messages.

Cons

The major issue with the program is if there was a mistake made, example a trailer not switched properly and you don't catch it right away. You need to go back on numerous trips to tear apart drivers trips that have touched that trailer or load. It becomes quite a pain and there should be an easier way to go about that.

Review Source

LA

Lorelei A.  
Safety and Admin  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Fleet Manager"

October 6, 2022

4.0

Overall the system is great, it just needs some tweaking.

Pros

Processing driver envelopes is quick and efficient with the system. Maintaining lists of equipment and drivers are easy. Compliancy lists are great and an effective tool.

Cons

Pc Miler is very slow and it is difficult to make corrections. If you start a trip and need to add something you must start all over again. When doing an order listing for a customer, you cannot have a column with BOL numbers which most customers want. You have to export it to excel and manual add them. That takes a lot of time.

Review Source

AJ

Ashish J.  
operations manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Friendly software in world of dispatch"

October 6, 2022

5.0

awesome. so easy to use; i always recommend people to use this software.

Pros

ease about tracking previous orders and comparing the rates with the new ones. sales reports and profitability reports are also a good features

Cons

nothing this software is perfect for the new user

Review Source

HM

Harry M.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Best fleet management software "

July 7, 2022

5.0

Pros

\- Easy to signup - Best for all the services for transportation like shipment management, dispatching, accounting, tracking, ACE, ACI, Etc.

Cons

The pricing point can be lowered, so that all companies can afford it.

Review Source

TP

Tim P.  
Assistant Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great product… easy to use… powerful reports"

December 4, 2023

5.0

It’s been great. The whole team likes it.

Pros

How quick it was to learn and understand.

Cons

I would like to see some more report options.

Review Source

rK

raman K.  
dispatch  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "dispatch"

October 6, 2022

5.0

super satisfied .

Pros

very friendly user , love the dispatch software

Cons

i like everything. very organized. no complains

Review Source

BC

Brent C.  
Account manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Fleet Manager "

September 26, 2023

4.0

Pros

this is a valuble asset for trucking companies looking to stream line their operation

Cons

not being able to filter out load to multiple states or a country

Review Source

JN

Jodi N.  
Controller/Office Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Review"

October 6, 2022

5.0

Pros

There are of ways to tell a story for each shipment. Audit history, notes, document imaging, etc

Cons

Billing for driver payroll. I wish there was a way to allocate wait time and driver assist directly to the driver from the billing item line.

Review Source

TT

Tracey T.  
Executive Assistant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Fleet Manger Reiew"

October 11, 2022

4.0

Pros

Once you know the basic functions, it's easy to use.

Cons

Running Reports needs improvement. And understanding the data that each report is pulling.

Review Source

AR

Amardip R.  
President  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Simple"

December 28, 2022

5.0

Pros

Ease of use in the software makes it user friendly.

Cons

Report generation and customization is very difficult at times

Review Source

TN

Tanvi N.  
payroll administrator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "the fleet review"

January 26, 2023

3.0

Pros

the quickness of the miles which are calculated

Cons

the renew feature of PC miler every 15 days

Review Source

AT

Arshdeep T.  
DISPATCH MANAGER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "best software ever"

October 6, 2022

5.0

team is also good, you can contact with them anytime, very helpful

Pros

most amazing feature is an accuracy, never had any issue

Cons

nothing so far, but good things take time

Review Source

NN

Nayeema N.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Good Software but pricey"

October 6, 2022

4.0

It gets the job done pretty efficiently for our needs

Pros

Once you learn it, its easier to use for sure

Cons

The processes could be a little more simplified

Reason for choosing TransPlus

ITS Dispatch

Review Source

KT

Kostiantyn T.  
Finance Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Good tool for trucking"

December 5, 2023

5.0

Pros

Payroll interface, resource management, speed

Cons

It might have more user-friendly interface

Review Source

CG

Carey G.  
System Admin  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Fleet from a New User"

October 7, 2022

4.0

Pros

It covers many, if not all aspects of the logistics industry.

Cons

I don't like that any boards that are created can only be shared by those that creator., they should be shareable from the admin users as well. the icons are tiny and the GUI needs to be updated so its more graphical.

Review Source

NK

Navneet K.  
SAFETY ADMIN  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "It is one of the most used software"

October 6, 2022

5.0

n/a

Pros

compliancy,ifta,reports etc. I use it daily in fact evey 30 minutes.

Cons

Someetimes, there is aglitch on it and it stuck sometimes.

Review Source

BK

Bilal K.  
Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "a"

October 6, 2022

5.0

Pros

Diversified features helps me in managing the business

Cons

Fleet maintenance scheduling and popups are missing, that makes our job a little more difficult

Review Source

HM

Howie M.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Review"

October 18, 2022

5.0

Good for the most part

Pros

Easy to work within on a daily basis for all users

Cons

Some functionality not available asset tracking and history

Alternatives considered

[TMW.Suite](https://www.capterra.com/p/266770/TMWSuite/)

Reason for choosing TransPlus

Most viable option

Review Source

MR

Melanie R.  
Office Admin  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Customer Service Support ROCKS!"

October 18, 2022

5.0

This is a Customer Service based review - they were very quick to help and figured out my issues, then explained how to fix the problem myself - Thank You to \[SENSITIVE CONTENT\] !

Pros

Fleet has a lot to it and can be overwhelming at times, but once you get a grip of how things are laid out it makes it a really straight forward program to use.

Cons

I wish there was more user training available to better understand how the program works. Overall very satisfied though!

Review Source

HS

Harman S.  
SAFETY & COMPLIANCE  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Key Role In MANAGEMENT"

October 6, 2022

5.0

Pros

Managing data about trucks, trailers & drivers etc. Easily find and identify trips & PRO # Ease to get trip history for any truck, trailer & driver

Cons

Geofencing needs to be worked on, we're currently working on it.

Review Source

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