---
title: "IntegriBill Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about IntegriBill Software - reviews, pricing plans, popular comparisons to other Billing and Provisioning products and more."
source_url: "https://www.capterra.com/p/85128/InTELEbill-and-InteleCABS/"
page_type: "product"
language: "en"
---

# 

 IntegriBill Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

IntegriBill

## What is IntegriBill?

IntegriBill, allows communications providers with multiple carriers, products, and switch types to produce one convergent invoice for clients. The software includes invoice creation and delivery, regulatory and tax calculation, subscriber portal, commissioning, agent portal, CDR processing/rating, ACH/credit card integration, management toolbox, and a collection module.

## What is IntegriBill used for?

[Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$375

Usage Based, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for IntegriBill?[Manage this product listing](https://www.g2.com/products/integribill/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IntegriBill

4.9 (11)

VS.

[0.0](https://www.capterra.com/p/48069/Cadebill/#reviews)

Starting Price

$375

Usage Based, Per Month

Starting Price

$2000

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (11)

Ease Of Use

0.0 (25)

Value For Money

5.0 (11)

Value For Money

0.0 (24)

Customer Service

5.0 (10)

Customer Service

0.0 (23)

## IntegriBill alternatives

Highest Rated

[Tridens Monetization](https://www.capterra.com/p/204110/Tridens-Monetization/)

[5.0 (25)](https://www.capterra.com/p/204110/Tridens-Monetization/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/204110/Tridens-Monetization/)

[Stax Bill](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/)

[4.5 (48)](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/)

[OneBill](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/)

[4.8 (23)](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/)

[MaxBill](https://www.capterra.com/p/2787/MaxBill/)

[4.1 (9)](https://www.capterra.com/p/2787/MaxBill/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/2787/MaxBill/)

## FAQs about IntegriBill

Overview

### What company size and specific industries is IntegriBill built for?

IntegriBill is designed for start-ups and established providers in telecommunications and related communication services, including VoIP providers, UCaaS companies, MSPs, CLECs, ILECs, MVNOs, ICPs, and ISPs. It fits businesses that manage billing and service operations across these sectors.

Features and Usability

### What are the key features of IntegriBill?

IntegriBill offers billing and invoicing tools, including invoice creation, invoice history, online invoicing, and customizable invoices. It also includes payment processing for ACH and credit cards, recurring and subscription billing, client and self-service portals, reporting, accounting integration, and a rating engine with flexible rate tables.

Getting Started and Support

### What training and onboarding options does IntegriBill offer?

IntegriBill provides in-person training, live online sessions, webinars, documentation, and videos. In-person training and live online sessions support guided instruction, webinars cover group presentations, documentation serves as written reference material, and videos offer visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does IntegriBill offer?

IntegriBill provides a knowledge base and phone support. These resources give users self-service guidance and direct assistance when questions come up. No reviewer feedback about support experience is available, so support quality, response times, and common issues cannot be described from user reports.

## Features

AI summary

Based on 1,949 Billing and Provisioning reviews

Capterra data shows that buyers of recurring billing software rank the following features as their top priorities:

-   **Electronic Payments** (**66%** of reviewers rated this feature as critical)
-   **Credit Card Processing** (**77%**)
-   **Invoice Processing** (**65%**)

IntegriBill supports **Electronic Payments** and **Credit Card Processing**, covering two of the three features reviewers call out most often. However, it does not include **Invoice Processing**. Instead, it offers other highly valued capabilities, including **Billing & Invoicing** (**68%**), **Payment Processing** (**63%**), and **Recurring/Subscription Billing** (**59%**). These features help businesses manage ongoing charges, collect payments more efficiently, and maintain consistent billing cycles, allowing teams to keep revenue operations organized and reduce manual work.

Electronic Payments

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Payment Processing

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Recurring/Subscription Billing

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Self Service Portal

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Third-Party Integrations

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

IntegriBill 43 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- API: Application programming interface that allows for integration with other systems/databases
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network.
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Online Invoicing: Create, send, and view electronic invoices
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Processing: Accept, record, and reconcile financial transactions
- Post-Paid Service: Services paid in real-time or end of the monthly billing cycle.
- Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle.
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Product Catalog: Present a catalog of inventory that customers can view
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Rating Engine: The calculation of a price/premium based on specific variables.
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

4.8 (11)

4.8

Based on 11 reviews

## Pricing

Value for money

5.0 (11)

Basic

$375.00

Usage Based,Per Month

Value for money

5.0 (11)

5.0

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

4.9

Based on 11 reviews

Filter by rating

5(10)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EB

elmer B.

President

Telecommunications

### "I would not trust our Company’s billing with anyone else. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2023

Pros

As a Maryland CLEC we started using Sandy Beaches Software over 7 years ago. I did not realize back then how much value \[sensitive content hidden\] and his company would provide us. I would like to say that I chose Sandy Beaches because of our expert knowledge. However, the truth is that I had no idea at the time I had just tapped into a person and a company with so much knowledge. They pay close attention to our billing each month and leverage their 30 years of telecom and governmental regulations knowledge to help us accomplish our goals and keep us competitive in the industry. Their software is modern and has all the security, scalability and flexibility that we need. When we have a question or issue both \[sensitive content hidden\] and his staff answer our calls and resolve the issue quickly and always to our satisfaction. I could not be more eager to recommend Sandy Beaches Software.

Cons

None because when I have a feature I would like to change, Sandy Beaches jumps on changing it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Susan L.

Accountant

Telecommunications

### "Excellent service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2022

We could not be happier with \[SENSITIVE CONTENT\] and his whole team. They made it easy for us to manage our own billing.

Pros

Working with the SBS was a great experience. If we did not know what we were doing SBS was right there to help. If we needed a tweak to the software to fit in with our way of doing business they made it work for us.

Cons

Nothing, it worked like they said it would

Reasons for choosing IntegriBill

We thought it would be the best product for our business, and the cost were fair.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 20, 2022

Thank you for the great review! It's always nice to hear from customers who are very pleased with IntegriBill and the Sandy Beaches Software team.

DD

Diane D.

Accounting Manager

Telecommunications

### "Great company to work with."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2022

Pros

We have been able to customize to meet our needs.

Cons

Not so much the difficulty with the software but since we were new to the business as a whole, a lot more to learn/understand than expected.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2022

Thank you for your review and high praise. We enjoy working with you and value your business.

KR

Kevin R.

President

Telecommunications

### "Sandy Beaches billing software /Integribill"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 26, 2022

Excellent! It's not just the software you buy that's important, it's the team of people standing behind that make the real difference! The staff at Sandy Beaches are highly competent and responsive.

Pros

Ease of use, specifically the "Charge Maintenance" functionality

Cons

Review and correction of Call Records not processed/billed

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 2, 2022

Thank you for your kind words and feedback! We are currently re-prioritizing our assistance with bad ANI maintenance/CDR clean-up for all of our customers. We look forward to working with your team to get yours corrected in the near future. We appreciate your business!

NR

Nicole R.

Owner

Telecommunications

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2022

We have been extremely pleased with this product and their entire company. They are very friendly and knowledgeable.

Pros

This product is very easy to use, any time we have had questions they are quick to respond and their support team is fantastic to work with.

Cons

They are just coming out with the integration for our backend accounting software, we are excited to see that come out.

Alternatives considered

[CCH SureTax](https://www.capterra.com/p/179085/CCH-SureTax/)

Reasons for choosing IntegriBill

Simplicity and Customer service

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2022

We're very glad that you are pleased with the IntegiBill billing platform and our staff's responsiveness. Thank you for your business!

EK

Eric K.

CEO

### "Great product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 18, 2017

Pros

As users of the system for the past 10 years, we can attest to the unparalleled support received from Sandy Beaches Software staff. Their dedication to their clientele shines through individualized attention and constant availability. Starting as a young telecommunications company using InTELEbill platform, we have seen firsthand the ways that the product has allowed our business to grow and expand. It is clear that the InTELEbill team truly listens to their clients and improves the system's functionality based on valued feedback. The monthly minimums were very reasonable and affordable as a startup. The pricing is straight forward and has been consistent. We've never experienced contract shock. I don't recall ever paying for any software enhancements and billing reruns are always completed quickly and for less than $.

Cons

It would be nice if the product was integrated with MasterStream. After 10 years, this is the only Con.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Patrick M.

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 17, 2017

I have been a user of InTELEbill for over a decade. This software makes my monthly billing and account management easy. Uploading/downloading of data is seamless and whenever my team has a question, Sandy Beaches is right there to assist. i definitely recommend InTELEbill.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jeff B.

VP Finance

Telecommunications

### "inTELEbill is the Right Choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 23, 2016

InTELEbill is a great system. A great system starts with even better people. InTELEbill has some of the most talented telecom billing folks in the industry. I initially started using InTELEbill due to a quick internal handoff. Looking back it was a case of "I didn't know, what I didn't know". Now working with the system for almost three years, I have discovered many new features that I didn't even know existed within the robust InTELEbill infrastructure. I contribute one main source for "discovering" those beneficial new functions - the support folks at InTELEbill. The entire staff, especially our account manager Nick North, have been nothing short of exceptional. My life is much easier knowing that I have someone to call for assistance with what seems like daily requests for reporting, maintenance, and enhancements. The system and the staff have never let us down. All in all, InTELEbill has been a reliable, flexible, and cost effective telecom billing platform. I encourage any company looking for a great system, supported by great people, to look no further than inTELEbill. Keep it strong inTELEbill!

Pros

The willingness of the folks at InTELEbill to accommodate almost every reasonable request. I can't say enough about the superior customer support they offer. And of course, the system works like a charm.

Cons

It's not even about what I like least, it's about needing some enhancements specific to the way our company functions. It's hard to be everything to everyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Tony R.

### "InTELEbill is "The Art of Simplicity""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 20, 2016

InTELEbill software can only be described as masterfully crafted. Ten years ago we had the good fortune of meeting Jeff Lytle and Sandy Beaches Software, since that time our customers have been extremely happy with their billing. Our staff often comment on the ease of use the platform provides and the endless features and flexible functionality of the software. Jeff's relentless pursuit of superior quality makes this software platform a must have for every telecom company that wants to deliver exceptional service. The multitude of features you get with his system will give you a greater BANG for your BUCK. In addition to the high quality product you receive, you also get a highly knowledgeable, friendly and experienced support staff ready to assist and resolve any questions or concerns you may have. We highly recommend Jeff Lytle and Sandy Beaches Software!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mark S.

### "Awesome Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2016

We have been using Intelebill for close to 15 years and we look forward to using Intelebill for many, many more years!

Pros

The Intelebill Customer Support is really good. Their promptness in support responses has enabled our relationship to proceed smoothly. They have a knowledgeable and helpful staff that goes above and beyond to resolve any issues. Even if we have a question during a night or weekend, they are typically there to assist us. In addition, the Intelebill tech team always assists us with integrating our internal business software with the Intelebill software. Another major advantage of Intelebill is that the entire software and data is in one folder we are therefore able to easily backup the entire software package and the data at any time.

Cons

Only had a good experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/85128/InTELEbill-and-InteleCABS/reviews/)

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