# SOS Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SOS Suite Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/85289/SOS-Suite --- # SOS Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SOS Suite ## What is SOS Suite? Billing, electronic medical records, and scheduling software with electronic claims modules for mental health practices. ## What is SOS Suite used for? [Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $545 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SOS Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sosoft.com&name=SOS Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SOS Suite 4.8 (12) VS. [4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $545 Per User, One Time Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (12) Ease Of Use 4.6 (505) Value For Money 4.9 (8) Value For Money 4.7 (446) Customer Service 5.0 (11) Customer Service 4.8 (480) ## SOS Suite alternatives [4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (85)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/85289/SOS-Suite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling Schedule appointments via a calendar Claims Management Process of submitting and following up on claims with insurance companies Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email EMR/EHR Create and securely store digital patient records HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Initial Assessments Conduct intake assessments to determine patient health status, medical history, conditions, etc. SOS Suite 8 features Schedule appointments via a calendar Process of submitting and following up on claims with insurance companies Automated reminders and confirmations for booked appointments and events via text or email Create and securely store digital patient records Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Manage billing and payments for a healthcare provider Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.9 (8) Free Trial Basic $545.00 Per User,One Time Value for money 4.9 (8) 4.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(9) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OF Oluwatomisin F. Gaming lounge Computer Games ### "Tommy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 3, 2023 Pros Sos suite is a good and realieable company which I recommend to you all Cons The tab key is interchangeable that is the only thing I can say Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark W. Author, chef Entertainment ### "Great alternative " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 24, 2020 Pros The interface takes a little orientation to get used to, but don’t they all? Once you’ve gotten a handle on it, it’s a breeze to work with. Cons If you’re used to officesuite, it’s a little disorienting at first Switched from [OfficeSuite HD Meeting](https://www.capterra.com/p/136406/OfficeSuite-HD-Meeting/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE Carlene E. Office Manager Mental Health Care ### "SOS Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2020 Overall experience has been easy to learn but with the set up process I needed a lot of help....I was greatful they had the answers to what I didn't understand. Pros The support behind the scenes! They return phone calls as quickly as possible, answer emails and are always on target with knowledge. Cons There are "hicups" that happen, as with any software, but support is ALWAYS there with an answer or a "way out" of the problem. Reasons for choosing SOS Suite My Employer had chosen this product before I was here and only recently had restated that at the time of purchasing this product it was the best for mental health offices and remains so today. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB TIM B. Psychologist & Practice Group Owner Mental Health Care ### "Consistently Good Over the Years" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2019 Pros It's general ease of use and the high quality of support has been outstanding. Support has been quickly available, friendly, and knowledgeable and efficient in resolving any issue which we've had. Cons I can't say that any stands out as significant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jody K. Office Manager Mental Health Care ### "Amazing product and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 EXCELLENT!!!! Pros We have used SOS product for 20 yrs. The software is very user friendly. The staff has been and continues to be consistently available and extremely helpful for whatever our need may be! Cons Not much, but one thing that would be helpful, to be able to switch between screens without closing down one to get to the other. Reasons for choosing SOS Suite BEFORE OUR TIME Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Julie S. Owner Mental Health Care ### "Outstanding Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2019 Pros As the owner of a mental health billing service, I depend on SOS Office Manager. The software is comprehensive and customizable so data entry is quick and uploading claims is seamless. Patient accounts are clear and balances are easily distributed across multiple payers. After 12 years of use, I have not even thought about another software. Hands down, though, the number one selling point of SOS is their support team. The IT department responds immediately, listens to my concerns and always works to remedy a problem, customize a report or resolve a glitch. Cons Overall, I'm totally satisfied with SOS software. Several of the data entry processes could be streamlined to require fewer keystrokes but that's my only minor "con" Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mary Lynn J. Owner/Partner/Psychotherapist Mental Health Care ### "We have used SOS for 17 years and they have been faithful, attentive colleagues. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2019 SOS has been everything our small practice of 3 offices and up to 12-15 clinicians has needed. It has a scheduler, medical record, billing. We are sorry to go, sad to leave and feel like we are leaving friends. Pros We have used SOS for our Electronic Medical Record for 17 years. The staff have been AMAZINGLY consistent, VERY KNOWLEDGEABLE, polite, personal and dedicated. They've been attentive to our needs and patient with us. Cons It would be nice to be able to get to different windows without having to close out of one to check another. We would not be leaving now if SOS could be "connectable" with NC Connex project. Reasons for choosing SOS Suite Cost was a major factor, personal responsibility was another. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Darla M. Billing Coordinator Mental Health Care ### "We love SOS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2019 Pros Program is reliable & easy to master, support is quick & friendly. We recently got a new Finance Director & after showing her our billing program she said, "If we would have had SOS at my last job my life would have been so much easier!" SOS also just wrote an additional program for us & it was very inexpensive to purchase & is easy to use. Cons Sorry, but I can't think of anything I like least! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Norma C. Billing specialist Mental Health Care ### "Outstanding support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2019 Again, I can't say enough about the owners and staff at SOS. Because of the high quality of service and support, they make it impossible to think about changing systems! Pros I believe it's an affordable option for any practice. It definitely does what I need for my business. Some users may be put off that it's not an internet-based product, but to me this has its advantages. I must say that the absolutely best thing about SOS is the responsive LIVE staff. It's so nice to be able to speak with a real, helpful person whenever I have a question or am trying to resolve a problem. In addition, everyone I interact with is so patient with me despite my severe lack of technical understanding. Cons Data input can be slowed down due to some inconsistency in the key setups. Usually the tab key is needed to move from field to field, other times the return key does the same function, but it's not interchangeable. There's a definite learning curve to figuring out the flow. Reasons for choosing SOS Suite This was in use when I went to work at an office for mental health providers in 2007. Three years ago I began my own billing service and SOS was the natural choice for me. I don't regret staying with it, I am a fan for life. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Barbara L. Owner Hospital & Health Care ### "SOS is the BEST thing that ever happened for my business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2019 I really love the SOS product and your support team. SOS has answered every question I've had in a timely fashion. SOS is the BEST thing that ever happened for my business. SOS is truly the BEST in billing programs! Pros SOS is the 4th software billing program that I have used throughout my 38 year career . Hands down, I found it to be the easiest to learn. Cons No Cons! I'm a billing agent for mental health providers and each of them have required something unique in their needs for patient reports. SOS has been able to provide ANY report that has been requested. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/85289/SOS-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)