# SOS Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SOS Suite Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/85289/SOS-Suite/pricing

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# 

 SOS Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SOS Suite

## What is SOS Suite?

Billing, electronic medical records, and scheduling software with electronic claims modules for mental health practices.

## What is SOS Suite used for?

[Mental Health](https://www.capterra.com/mental-health-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$545

Per User, One Time

Free trial  
available

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Do you work for SOS Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sosoft.com&name=SOS Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SOS Suite

4.8 (12)

VS.

[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

$545

Per User, One Time

Starting Price

$49.95

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (12)

Ease Of Use

4.6 (817)

Value For Money

4.9 (8)

Value For Money

4.7 (745)

Customer Service

5.0 (11)

Customer Service

4.9 (722)

## SOS Suite alternatives

[4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$58.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/85289/SOS-Suite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

Schedule appointments via a calendar

Claims Management

Process of submitting and following up on claims with insurance companies

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

EMR/EHR

Create and securely store digital patient records

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Initial Assessments

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

SOS Suite 8 features

Schedule appointments via a calendar

Process of submitting and following up on claims with insurance companies

Automated reminders and confirmations for booked appointments and events via text or email

Create and securely store digital patient records

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Manage billing and payments for a healthcare provider

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.6 (10)

4.6

Based on 10 reviews

## Pricing

Value for money

4.9 (8)

Free Trial

Basic

$545.00

Per User,One Time

Value for money

4.9 (8)

4.9

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(9)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OF

Oluwatomisin F.

Gaming lounge

Computer Games

### "Tommy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 3, 2023

Pros

Sos suite is a good and realieable company which I recommend to you all

Cons

The tab key is interchangeable that is the only thing I can say

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mark W.

Author, chef

Entertainment

### "Great alternative "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 24, 2020

Pros

The interface takes a little orientation to get used to, but don’t they all? Once you’ve gotten a handle on it, it’s a breeze to work with.

Cons

If you’re used to officesuite, it’s a little disorienting at first

Switched from

[OfficeSuite HD Meeting](https://www.capterra.com/p/136406/OfficeSuite-HD-Meeting/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Carlene E.

Office Manager

Mental Health Care

### "SOS Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 7, 2020

Overall experience has been easy to learn but with the set up process I needed a lot of help....I was greatful they had the answers to what I didn't understand.

Pros

The support behind the scenes! They return phone calls as quickly as possible, answer emails and are always on target with knowledge.

Cons

There are "hicups" that happen, as with any software, but support is ALWAYS there with an answer or a "way out" of the problem.

Reasons for choosing SOS Suite

My Employer had chosen this product before I was here and only recently had restated that at the time of purchasing this product it was the best for mental health offices and remains so today.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

TIM B.

Psychologist & Practice Group Owner

Mental Health Care

### "Consistently Good Over the Years"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2019

Pros

It's general ease of use and the high quality of support has been outstanding. Support has been quickly available, friendly, and knowledgeable and efficient in resolving any issue which we've had.

Cons

I can't say that any stands out as significant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jody K.

Office Manager

Mental Health Care

### "Amazing product and customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2019

EXCELLENT!!!!

Pros

We have used SOS product for 20 yrs. The software is very user friendly. The staff has been and continues to be consistently available and extremely helpful for whatever our need may be!

Cons

Not much, but one thing that would be helpful, to be able to switch between screens without closing down one to get to the other.

Reasons for choosing SOS Suite

BEFORE OUR TIME

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Julie S.

Owner

Mental Health Care

### "Outstanding Customer Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2019

Pros

As the owner of a mental health billing service, I depend on SOS Office Manager. The software is comprehensive and customizable so data entry is quick and uploading claims is seamless. Patient accounts are clear and balances are easily distributed across multiple payers. After 12 years of use, I have not even thought about another software. Hands down, though, the number one selling point of SOS is their support team. The IT department responds immediately, listens to my concerns and always works to remedy a problem, customize a report or resolve a glitch.

Cons

Overall, I'm totally satisfied with SOS software. Several of the data entry processes could be streamlined to require fewer keystrokes but that's my only minor "con"

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mary Lynn J.

Owner/Partner/Psychotherapist

Mental Health Care

### "We have used SOS for 17 years and they have been faithful, attentive colleagues. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 12, 2019

SOS has been everything our small practice of 3 offices and up to 12-15 clinicians has needed. It has a scheduler, medical record, billing. We are sorry to go, sad to leave and feel like we are leaving friends.

Pros

We have used SOS for our Electronic Medical Record for 17 years. The staff have been AMAZINGLY consistent, VERY KNOWLEDGEABLE, polite, personal and dedicated. They've been attentive to our needs and patient with us.

Cons

It would be nice to be able to get to different windows without having to close out of one to check another. We would not be leaving now if SOS could be "connectable" with NC Connex project.

Reasons for choosing SOS Suite

Cost was a major factor, personal responsibility was another.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Darla M.

Billing Coordinator

Mental Health Care

### "We love SOS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2019

Pros

Program is reliable & easy to master, support is quick & friendly. We recently got a new Finance Director & after showing her our billing program she said, "If we would have had SOS at my last job my life would have been so much easier!" SOS also just wrote an additional program for us & it was very inexpensive to purchase & is easy to use.

Cons

Sorry, but I can't think of anything I like least!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Norma C.

Billing specialist

Mental Health Care

### "Outstanding support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 26, 2019

Again, I can't say enough about the owners and staff at SOS. Because of the high quality of service and support, they make it impossible to think about changing systems!

Pros

I believe it's an affordable option for any practice. It definitely does what I need for my business. Some users may be put off that it's not an internet-based product, but to me this has its advantages. I must say that the absolutely best thing about SOS is the responsive LIVE staff. It's so nice to be able to speak with a real, helpful person whenever I have a question or am trying to resolve a problem. In addition, everyone I interact with is so patient with me despite my severe lack of technical understanding.

Cons

Data input can be slowed down due to some inconsistency in the key setups. Usually the tab key is needed to move from field to field, other times the return key does the same function, but it's not interchangeable. There's a definite learning curve to figuring out the flow.

Reasons for choosing SOS Suite

This was in use when I went to work at an office for mental health providers in 2007. Three years ago I began my own billing service and SOS was the natural choice for me. I don't regret staying with it, I am a fan for life.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Barbara L.

Owner

Hospital & Health Care

### "SOS is the BEST thing that ever happened for my business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2019

I really love the SOS product and your support team. SOS has answered every question I've had in a timely fashion. SOS is the BEST thing that ever happened for my business. SOS is truly the BEST in billing programs!

Pros

SOS is the 4th software billing program that I have used throughout my 38 year career . Hands down, I found it to be the easiest to learn.

Cons

No Cons! I'm a billing agent for mental health providers and each of them have required something unique in their needs for patient reports. SOS has been able to provide ANY report that has been requested.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/85289/SOS-Suite/reviews/)

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