--- title: "SOAPe Platinum Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SOAPe Platinum Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more." source_url: "https://www.capterra.com/p/85299/SOAPe-Platinum/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SOAPe Platinum Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SOAPe Platinum ## What is SOAPe Platinum? Full service Chiropractic Billing Software and Complete Practice Management EHR software! Scheduling, Reporting, Paperless Office, Billing and Claims Management at the industries most affordable rates. Download SOAPe today and use for FREE for 15 days! ## What is SOAPe Platinum used for? [Chiropractic](https://www.capterra.com/chiropractic-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $349 Flat Rate, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SOAPe Platinum?[Manage this product listing](https://www.g2.com/products/soape-platinum/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SOAPe Platinum 3.7 (19) VS. [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $349 Flat Rate, One Time Starting Price $329 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (19) Ease Of Use 4.0 (1,133) Value For Money 4.0 (3) Value For Money 3.7 (883) Customer Service 3.7 (19) Customer Service 3.9 (1,090) ## SOAPe Platinum alternatives [4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (186)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/85299/SOAPe-Platinum/alternatives/) ## FAQs about SOAPe Platinum Overview ### Which roles and teams benefit most from SOAPe Platinum? SOAPe Platinum is most used by chiropractors, chiropractic doctors, and clinic directors who need to document patient visits, create SOAP notes, and manage treatment records. Practice owners, CEOs, and office managers use it to oversee daily operations, while consultants can support documentation processes and practice workflow standardization. Answer based on 15 reviews Overview ### What company size and specific industries is SOAPe Platinum built for? SOAPe Platinum is designed for startup offices and small chiropractic offices. It is built for smaller organizations rather than large enterprises, with a focus on practices in the chiropractic sector that need software suited to early-stage or small-scale operations. Features and Usability ### What are the key features of SOAPe Platinum? SOAPe Platinum includes appointment management, confirmations and reminders, billing and invoicing, claims management, and patient management for chiropractic practices. It also offers patient records management, SOAP notes, and outcome assessment tools to support documentation, scheduling, and payment-related workflows. Pricing ### How much does it cost and what fees or limitations are included? SOAPe Platinum starts with the Soape Platinum Plus plan at a $349 one-time activation fee for setup. An additional PC can be added for $249. A free version and free trial are available, and the plan includes billing and claims management, data management, patient scheduling, software upgrades, and top-notch security. Getting Started and Support ### What training and onboarding options does SOAPe Platinum offer? SOAPe Platinum provides live online sessions and documentation for team training. Live online sessions support guided instruction with a trainer, while documentation offers written materials for self-paced reference and review of product features and setup steps. Getting Started and Support ### What customer support options does SOAPe Platinum offer? SOAPe Platinum provides 24/7 live rep support and chat. These channels give users direct access to help at any time through real-time assistance. No reviewer feedback is available here, so support quality, response speed, and common user frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,357 Chiropractic reviews Not all Chiropractic software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **SOAP notes** (**70%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**74%**) - **Patient Records Management** (**60%**) SOAPe Platinum includes **SOAP notes** and **Patient Records Management**, giving chiropractic practices the tools to document visits clearly and keep patient information organized in one place. However, it does not include **HIPAA Compliant**. Instead, the product offers other important capabilities, including **Appointment Management** (**60%**) and **Billing & Invoicing** (**61%**), which help clinics manage scheduling and handle payments more efficiently, allowing teams to keep daily operations organized and support consistent patient care. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing Create, manage, and send invoices or bills to customers Claims Management Process of submitting and following up on claims with insurance companies Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email For Chiropractors Serves chiropractic practices Outcome Assessment Tools Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients SOAPe Platinum 9 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Claims Management: Process of submitting and following up on claims with insurance companies - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - For Chiropractors: Serves chiropractic practices - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) --- Get Advice We can help you find the software with the features you need. Features 2.0 (3) 2.0 Based on 3 reviews ## Pricing Value for money 4.0 (3) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/85299/SOAPe-Platinum/pricing/) Soape Platinum Plus $349.00 Flat Rate,One Time It includes: - Billing and Claims Management - Data Management - Patient Scheduling - Software Upgrades - Top Notch Security Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (19) 3.7 Based on 19 reviews ## User reviews Overall rating 3.7 Based on 19 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(5) 3(0) 2(1) 1(4) Mentioned topic Recent reviews first, then most helpful RE Reviewer ### "Look else where unless you plan on spending a LOT of time & money on technical problems" 1.0 May 17, 2017 The GOOD: Made for DCs, templates for notes; orthopedic tests, subluxation, diagnosis codes, etc. A new patient/exam takes about 10-15 minutes input, but follow-up visits take me 2-5 minutes. And cheap compared to many other programs! The BAD: I only use the software for taking notes, but even that has been a headache. I really am not THAT bad at using computers (I built my own website, blog, etc) and I have experience with other software, but I was surprised at how hard this one is to use. I would tell anyone to basically plan on paying their technical support to help; I've only had it for 4 months and have had to hire someone twice - the second time was a guy from Soape that even admitted to me that the free videos wouldn't give me the information to update the new version and that it was Soape's fault (to their credit, they paid for it, but this was after waiting about 3 weeks during a software glitch and many angry emails back and forth). Also, I thought the data was saving oddly, but I kept getting a message that said that the backup was successful, which is what the free video says will happen. After attempting to do their upgrade from a previously unusable version, I found out it was not backed up and I lost EVERYTHING. I'm so glad I only had my SOAP notes in Soape!! I use a separate register to collect money and scheduling company and that totally saved me to figure out who came in when and input EVERYTHING back in. I'm not kidding, I have a small private practice: 3-4 days a week that was only open for like 3 months at this time, and it still took me almost 20 hours to just re-do all the notes. I was LIVID. And there is no way to get a refund - even at a time that I couldn't even access my notes. Really, I'm no drama-queen, but when I explained the whole saga and even showed some people the emails written back and forth, people couldn't believe it was real. Opening a practice is tough, and I can honestly say that Soape has been one of the worst parts. But, it has only been 4 months and I'd already dropped $350 on the program and another $100 on IT support, and for such a small cash practice, $450 is a lot. I have warned other DCs against it, but I will stick with it and hope for the best until it either improves or I can afford something better. I recommend looking else where unless you want to budget a LOT of time and money into technical problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer doctor of chiropractic Used the software for: 3-5 years ### "I have used this software and I think it is easy to use. However there is no support what so ever." 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 17, 2018 Pros I paid for another year and couln't access my account. Reached our via email no one responded. besides having no support this is ok system. I wish there was customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chiropractor ### "Very satisfied - Can't believe it's free" 4.0 August 16, 2012 Would highly recommend soape platinum to anyone looking for practice management software. Pros Decided to try out soape platinum software after a recommendation from a colleague. Has all the features offered by other companies minus the huge price tag. There is a $195 activation fee but no other mandatory fees. I didn't opt for the support and found the free resources adequate. Cons Would be nice if live support was included at no cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner ### "EXCELLENT SOFTWARE & SERVICE" 4.0 May 27, 2012 I came across SOAPe Platinum at the recommendation of a colleague. After a small glitch during installation, I was up and running. It took me a couple hours to learn the program. I found their online video tutorials very helpful. I would highly recommend SOAPe Platinum to anyone looking for a solid practice management program that has all the essentials to run a practice. They do charge for support, but that's no surprise..most companies do. I did opt for a support plan and found their staff very attentive to my requests and needs. Pros Free practice management software that would otherwise cost thousands of dollars. Easy to use if you're somewhat computer literate. Does scheduling, reports and billing. Fast & friendly support staff. Cons Could use a few more "bells & whistles" per say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chiropractor/Director ### "Fits My Needs" 4.0 May 24, 2012 Not a bad product considering that it's free. Has all the basic functionality you would expect and need from a practice management software. I hope they continue to improve on the product as it has a lot of potential. Also hope that they continue to offer it at no cost. Pros Free product. Easy to use. Cons Support is extra cost. Electronic billing is also extra cost each month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner ### "I have used this software for over a year now." 1.0 May 29, 2015 The functionality of this software is mediocre. That really is the only nice thing I have to say about it. They say this software is free, but it really isn't. You have to pay an activation fee (and not a small amount), and that's per computer not per license. If you buy a new computer you have to pay the activation fee again. We just bought a new computer and went to activate the software but right now their site is down because someone hacked it so we can't get the product activated until their site gets reactivated which will be who knows when. Overall my experience has not been a great one with this company. I opened my own practice about a year and a half ago and got this software because it was "free." If I could go back I would have just put out a little more money and gotten something a little more functional with some actual tech support that knows what they are doing and speak English. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chiropractor ### "Perfect for a new office" 5.0 May 17, 2017 Starting out, the full price of EHR is absurd. I've tried some of the other free programs, and couldn't stand the layout. This program, though it has flaws, is a solid program that has helped get my office going strong. I would recommend going with the network option rather than the single computer, you can have a computer at the front desk to do appointments and do billing, one in the office for exams/soaps, and if you want, you can even have one for patients to take assessments on. My hopes are that they can develop an app for this that does simple intakes and assessments. If that happened, they would effectively get rid of all paperwork needed unless you want to do paper billing. If they do that, I wouldn't be tempted to go with anyone else in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chiropractor ### "Highly Recommend SOAPe Platinum" 4.0 May 27, 2012 I've been using SOAPE for about 3 weeks now and love it. Very easy to learn and use. It has everything I need including a scheduler that sends out auto reminders, a report generator that knocks out detailed notes in a few seconds and a billing/claims module. I highly recommend SOAPE to anyone looking to save money and improve the efficiency of their practice. I was told by a staff member that they are working on moving the system to a cloud based system which would be great. Pros Ease of use; low cost (free); makes reporting simple and fast; also does scheduling and reporting; fast support response. Cons They say it's free but there is a setup & activation charge of $125. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Consultant Used the software for: Less than 1 year ### "It has lots of bugs" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 March 28, 2019 I think that this program has to improved Pros honestly I don't like most something, I think that who is able to use it maybe he can do a good use Cons It's terrible the managing of the error. I can't resole anything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "No ICD-10 update?!?" 1.0 September 29, 2015 I chose this software out of desperation when opening an office with almost nothing. I've had issues here and there, unexplained errors, glitches and every upgrade has cost me additional in tech support because they always manage to "forget" one very important step in the upgrade instructions. But the fact that they are not providing an ICD-10 upgrades is ridiculous. Every insurance company requires this and those of us who have used their service for years are left with useless software. It's pretty shady that they even offer this software for purchase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/85299/SOAPe-Platinum/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.