Who Uses This Software?

Our target market is independent retail jewelers with single or multi-stores. Typical customer has 2-3 stores. Largest customer has 60 stores.


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,495.00/one-time
  • Pricing Details
    Single store, all modules, with 3 workstations $4,700.
  • Deployment
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Jewelry Computer Systems
  • www.jcssoft.com/
  • Founded 1984
  • United States

About J.C.S.

JCS is a Retail Jewelry Management System. Track inventory by using RFID or Barcoding. Picture inty. reports available. Sales entered at POS(with EMV ready cc processing), or record when you have time. Track Repairs, Special Orders, Layaways, Accounts Receivable(either Revolving or Installment), Employee Management, Appraisals, Bridal Registry, Customer tracking, including extensive CRM section and wish lists). There is a Time Clock feature, and custom programming is available.


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J.C.S. Features

  • Appraisal Management
  • Customer Purchase History
  • Jewelry Design
  • Marketing Management
  • Pricing Management
  • Repair Tracking
  • Supplier Management

J.C.S. Reviews Recently Reviewed!

We like the hands-on experience we receive. The support is great!

Aug 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's ability to do many things related to the jewelry industry. The reporting and inventory features have enabled us to track and keep updated and informative records, which have enhanced our customer service. The ability to get software designed to meet our specific needs.

Overall: Great inventory records and tracking. Use of reports. We went from a manual sales system to JCS point of sale and our staff and customers are happier. We are somewhat new users and we learn more about the abilities of the software all the time.

Customer rep & staff are always available when I need help. I can either call or email &get a fast response

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is fairly simple (meaning in non-technical terms) which makes it easy to use. Plus it an advantage that we have a one-on-one person to speak with to resolve any issues we are having. Any time they issue an update we are notified of the new features and instructions. If there are "bugs" in the update (which is not often) the problem is fixed immediately. Also we have requested certain things and they have worked with us to create or fulfill or needs.

Cons: We, as a company, fail to use all the new features because we used to the old way. So the dis-advantage is on us.

Great support!

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease and support

Cons: Nothing

Overall: Our rep and his staff are wonderful ! Looked into a lot of computer systems that were set up for retail jewelry stores. Very happy that decided to go with JCS! Nothing but good things to say about the company. Being basically computer illiterate the ease of the system has worked great in our store! The support team has always been there with quick response and always solving my question! Can't say enough about the program!

Recommendations to other buyers: Look into won't be disappointed!

20 Year User! Sissy's Log Cabin loves JCS

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Sissy's Log Cabin has used the JCS program for over 20 years.
JCS has kept up with the jewelry industry and updated their software to meet all our needs from POS, inventory control, accounting, reporting, customer relations, repairs, layaway's, appraisals, accounts receivable and many more.
We have detailed history for every customer and their purchases at our fingertips. The customer relationship management program allows us to do extensive internal marketing by generating reports or mailing labels.
We love the texting feature within our repair system. It allows us to text our customers when their repair is ready with a click of a button.
Pricing our inventory with the bar code system allows us to keep track and makes doing inventory a snap.
JCS also integrates with QuickBooks. We are able to post sales daily with a click of a button.
This program is so user friendly it enables us to train new employees with ease.
There are too many functions to elaborate.
The customer service Craig has provided has been impeccable. He is always there for us day or night. He is always willing to go the extra mile to add programs for our specific needs.
Sissy's Log Cabin has grown from one to four stores in the past 5 years and the JCS program and Craig's knowledge helped us accommodate this growth.
I have personally used this software from the beginning and I will be happy to discuss the JCS program with you at any time. It is a great product and has been very beneficial to our company.

Jewelry Manager

Jan 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: user friendly

Cons: back ups and only because I forget to backup daily.

Overall: I have enjoyed working with JCS and this software package. It's a very user friendly program and the customer support is outstanding.

Recommendations to other buyers: I'm pleased with my decision and ultimate purchase of JCS .

Milkins Review

Jan 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It has always been a pleasure to work with the rep at JCS. He has been beyond helpful on many occasions and always goes the extra mile. There are a few small issues with the program that stump us. We have had a few issues with the Layaway part and recently had a few glitches when doing inventory, but hard to say where the problem falls. Overall, happy with the program!

Been using J.C.S for years! Very satisfied!!!

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I have been using JCS for years, and they have always provided above and beyond service. They are always available to answer questions, no matter how big or small. After doing research on other jewelry computer software, I'm so greatful that I chose them.

Great Company and Great Software!

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to track my customer's purchases and the inventory function.

Overall: We have been with JCS since 2009. The customer support rep is always a phone call away and always willing to help in any way. It is great to keep our customer's purchases in one system so we can keep a track of everything.

Happy with JCS

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that you don't need to be a computer wizard to use it.

Cons: There are some things in terms of purchase orders/reorder reports that could be streamlined a little more for our use.

Overall: Overall, I find JCS a pretty user-friendly system. Representatives are always incredibly helpful and get back to me right away if I have questions. Rep is always open to listening to our needs and implementing what he can to make the system work better for us.

Recommendations to other buyers: Rep is incredibly helpful, so don't be afraid to reach out to him with questions.

JCS Review by Costello Jewelry

Jan 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy of use once you understand everything the functions and what they can do and provide for your business.

Cons: I would like to be able to see multiple screen at once instead of signing in and out of everything all the time.

Overall: I am sure if I knew all the functions of JCS I would rate everything 5 stars. I can tell you the customer support is superior!

Recommendations to other buyers: Love the support staff even though he is still an AOL user!!!

JCS software and help

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Long time customer , whenever I need help it is quick concise and thorough. Updates are timely and done conveniently without distracting or tying up our computers