# onePOS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about onePOS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/85408/onePOS

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# 

 onePOS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

onePOS

## What is onePOS?

Turn-key solutions for restaurants which leverage our knowledge of the restaurant industry and ability to adapt to industry standards.

## What is onePOS used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1200

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for onePOS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://payroc.com/&name=onePOS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### onePOS

2.9 (11)

VS.

[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$1200

Flat Rate, One Time

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (11)

Ease Of Use

4.2 (591)

Value For Money

2.4 (7)

Value For Money

3.8 (486)

Customer Service

2.9 (9)

Customer Service

3.7 (516)

## onePOS alternatives

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[View all alternatives](https://www.capterra.com/p/85408/onePOS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Mobile Access

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Tips Management

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Delivery Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

Employee Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Order Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

onePOS 16 features

Create, manage, and send invoices or bills to customers

Accounting functionality within the system, not requiring integration with third-party tools

Manage order deliveries until they are received by the customers

Track employee schedules, availability, and performance across projects and tasks

Track and manage inventory levels to maintain proper supply

Allows users to view inventory and build a menu that's appropriate

Access software remotely via mobile devices

Tracks and processes online orders

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Distribute a bill into multiple payers according to the proportion suggested by the payers

Assign waitstaff and coordinate the table services

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

2.9 (8)

2.9

Based on 8 reviews

## Pricing

Value for money

2.4 (7)

Basic

$1,200

Flat Rate,One Time

Value for money

2.4 (7)

2.4

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (9)

2.9

Based on 9 reviews

## User reviews

Overall rating

2.9

Based on 11 reviews

Filter by rating

5(3)

4(3)

3(0)

2(0)

1(5)

Mentioned topic

Sorted by most recent

HC

Heather C.

Owner

Food & Beverages

### "Very disappointing "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 26, 2024

Disappointing wase of money. Expensive startup with little to no planning from one POS.

Pros

Offered features hand helds that would print at table side

Cons

None of the options promised were actually available or functioning. No prior setup before arrival day. Constant promises to provide promised features without any intention of doing so.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Looking for a more restaurant friendly pos.

Reasons for choosing onePOS

I was given false information and false promises.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Melina R.

CFO

Restaurants

### "Worst company I have ever dealt with."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 5, 2022

Horrible

Pros

Nothing. They do not have a good system. Can't do server banking w hosts or bartenders. Don't help you figure out solutions. Don't help with anything. They don't even answer the phone

Cons

This company has no customer service. No help on a Friday night when all Hell is breaking loose. They don't answer the HELP desk. No help with billing. They overcharge & then refuse to fix & pay back overcharges.

Reasons for choosing onePOS

Was talked into it by sales person who couldn't stand behind the product & mischarged .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Ryan M.

General Manager

Restaurants

### "Observations"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 19, 2020

It works well enough for what we need. I still prefer this over Aloha but sometimes seems to lack the stability of something like digital dining.

Pros

I like the option of having a delayed send button. It is most helpful for my team when they need to fire the next course but the table might not be quite ready yet. This can sometimes save the waitstaff an extra trip or help prevent them from forgetting as they are able to do it while performing other operations at the POS terminal

Cons

The back office can be a little aggravating. For example, If I want to put items in all capital letters I should be able to do so. Setting up tables on the dining area can be cumbersome as the alignment on the terminals doesn't always appear as it does in back office. We have had issues before that the POS terminals seem to revert back to days old menu items. That said, we haven't encountered this for some time now. We sometimes have issues with the cover count reporting where one servers covers will be extremely high, even when the initial guest count has been entered correctly. It appears the issue may be with splitting check, merging checks or transferring checks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brad B.

Owner

Restaurants

### "OnePOS Software very good.....Reseller stay away"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 26, 2019

Software good, reseller not so good.

Pros

The software effectively ran our restaurant for 8 or so years. Good reports, up time was good, handled multiple bartenders very well.

Cons

The re-seller of the software, 24x7 Hospitality has left a bad taste in my mouth. They helped us convert to EMV and took payment via check and via EFT, effectively a double payment. They indicated that we would receive a credit on our annual software maintenance renewal when that time came...the following autumn. We decided, after eight years of using the software, to make a change and use a different POS system for various reasons prior to receiving the aforementioned credit. 24x7 Hospitality has refused to respond to a single e-mail ( I have sent five or six) regarding the credit. I have asked in multiple e-mails for a reason why they've chosen not to provide the credit back to me and they have not responded to those either. This is not a way to do business and no way to treat a loyal customer for eight years who decided to change platforms. Extremely disappointed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Jason Z.

Application Administrator

### "Very Easy system to learn and they add features all the time"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 15, 2018

Pros

A server could be trained in minutes for any basic functionality and anything beyond is just a few minutes more.

Cons

I didn't really have any cons, I thought it was a well thought out product and implementing happy hour was a breeze

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YK

Yair K.

Owner

### "Switched over from talech pos system. Biggest mistake I made. Constant system failure. Horrible "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

April 11, 2018

Headache

Pros

Staff are nice and always there. But nothing gets resolved. Overall easy to use. Able to print reports

Cons

Terrible software. If you want to be on the phone with tech support almost everyday, get this system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Lance L.

Director or Special Projects

### "Great system. Reliable, Easy to train and use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 5, 2018

Pros

The software is complex enough to do all of the things that we require of a sophisticated POS yet easy to use and learn. It has great time clock and scheduling with and app for employees. Great manager phone app also. Gift cards, loyalty system and the ability to manage data in the cloud. System is store based with cloud features.

Cons

With complex needs comes complex programming. While this is the easiest system I have found it still requires some skill to create the database when you have multiple kitchens, kitchen display and online ordering. As a plus, while all of the elements part of the system there are no clunky interfaces and multiple help desk problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kelly M.

bartender

### "decent functionality but limited by overlapping on mapping which causes problems"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 2, 2018

Pros

back of house screens provide tabs for mapping which is helpful in seeing the bigger picture. Reflective of how this company and product work.

Cons

system fails A LOT. ease of use is not enough to make up for the constant changes to settings that aren't made in house and need tech support to resolve, which seems like a product built to fail to make money on problem solving

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lisa W.

Owner

### "THE BEST POS SYSTEM AND SUPPORT IN FLORIDA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 2, 2016

The Guys here in South Florida are absolutely the best. We installed 4 new Terminals in our new relocated Bar and love it. Their Support and Software upgrades are very affordable. We paid $995 for Remote support 24/7 and $700 for Upgrades for the entire year. We can call them anytime and they answer them immediately or return them very quickly. The Software never has issues and can do everything that we ask of it. If a computer has a problem, they pick it up and give us a temporary computer to use until it gets repaired. All we pay is for their labor to pick it up send it out and bring it back an install it which they explained in the beginning is not covered by the computer company. We have had issues where had power surges and a computer did not turn back on, the repair was covered under warranty but not the parts which is to be expected

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

mike g.

owner

### "unprofessional crooks"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 13, 2015

I bought 3 brand new terminals from one pos when i first opened, they were supposed to have a 3 year warranty. 6 months in one of them went down, i was told the warranty only covered parts and not labor, Then the had the nerve to tell me he parts wouldn't be covered under the warranty because if failed do to an act of god witch is such bullshit. i was paying over $2000 a year for support but any time i called for support i get charged for it, so i decided to not pay the $2000 for support anymore because it literally didn't even cover a phone call to them if it was made after five o'clock , within hours of telling them i didn't want the support anymore my entire system shut down and they wouldn't help until we payed the $2000 to be back on support. i had a hunch they the entered my pos remotely and and installed a virus but i couldn't prove it and just payed the money, one year later the exact same thing happened only this time the security camera in my office got them on tape logging on to my back office at 4am and locking me out again, this time i knew they did it purposely and i sent them a text threatening to sue and sure enough pos car right back on. the best thing i have done for my business since i opened 4 years ago was swapping my pos to a new company, it is easy to use has many more features and support for one year is $600 24/7 and they are also going to warrantee my terminals even though i bought them from a afferent company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/85408/onePOS/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)