Who Uses This Software?

Project managers, business analysts and QA managers looking for integrated Application Lifecycle Management (ALM) systems to manage their entire project from requirements, through testing to delivery.


Average Ratings

81 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.99/month
    See pricing details
  • Pricing Details
    1 concurrent user, unlimited named users and projects
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Inflectra
  • www.inflectra.com
  • Founded 2006
  • United States

About SpiraTeam

SpiraTeam is an integrated Application Lifecycle Management (ALM) system that manages your project's requirements, releases, test cases, issues and tasks in one unified environment. With integrated customizable dashboards of key project information, SpiraTeam allows you to take control of your entire project lifecycle and synchronize the hitherto separate worlds of development and testing.


SpiraTeam Features

  • Administrator Level Control
  • Defect Tracking
  • Iteration Planning
  • Project Management
  • Release Management
  • Requirements Review
  • Task Management
  • Test Case Tracking
  • User Level Management
  • Version Control
  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Change Management
  • Compliance Management
  • Cost Tracking
  • Design Management
  • Document Management
  • Product Data Management
  • Project Management
  • Requirements Management
  • Supplier Management

SpiraTeam Reviews Recently Reviewed!

My contacts with Inflectra can only be reviewed at 5-star at the moment

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Integration of all tools, open interfaces, online access from anywhere => to showcase example business cases to my customers, ease of use,

Cons: It would be good to have the possibility to create own reports, that can be used as official QA-Reports... every customer has his own QA-Reporting requirements
(...but maybe I haven't found it yet...)

Overall: A very good tool for my QA skill set

Great value and great support

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Feature set for the price compared to competing products. Flexible licensing. Very good support from the company.

Cons: Very occasionally can be slow, for no apparent reason. Validation against AD can be difficult to setup.

You get more than you pay for SPIRATeam - easy to use - get better from update to update

May 19, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - easy administration
- traceability over the whole development process
- good test integration
- integrated dokument versioning
- good and fast support

Cons: - external test tool integration arn´t freeware anymore
- text editor for inputs arn´t so good like in other tools

Overall: - Great overview over the project progress
- Easy administration effort

Pretty Good!

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the concept of how test cases are arranged, within folders.

Cons: I don't like how the concept of the folders was implemented. Often times, when copying and pasting test cases, it gets placed in the wrong location. Have to spend extra time getting test cases and folders placed in the right location.

Overall: Overall, I like SpiraTeam. There's a bunch of different ALM solutions out there. I prefer something easy of a lot of confusing functionality. SpiraTeam is somewhere in the middle. It has a good balance. I use it for keeping track of test cases, but don't use the requirements functionality. I wish we did use the Requirement functionality, but the developers I work with have a thing about NOT documenting what they are developing... In any case, I can produce the results of the test effort rather easily so the rest of the team can see where we are within the project.
Some of the annoyances are the ability to produce a report and distribute to the rest of the team. With the templates that SpiraTeam provides, I would like something a lit bit different. The templates just don't provide the information that I need. I know there is a way to modify the templates, but never had time to devote to figure it out. Also, the way arranging tests in folders and then moving tests around in the folders has been difficult over the versions of SpiraTeam. I like how tests are arranged in that way. It helps keep everything organized in a good manner, but the implementation of it is not entirely perfect. test cases often get put in the wrong place and have to spend some time moving them around. My last annoyance is how test cases are copied and pasted. When pasting a test case, it places it on the top of the test case I copied, not underneath it. That bugs me more than anything.
But when judging SpiraTeam as a whole, I do like the product, but it's those little interface annoyances that get in the way.

Recommendations to other buyers: Keep up the good work!

Vendor Response

by Inflectra on December 14, 2016

Hi Tom Thanks so much for the very fair and detailed review, we appreciate the time you spent writing it. I would like to mention that in SpiraTeam v5.0 we completely overhauled the test case and test set folders in line with the issues you identified, so please try out the newest version and let us know if you have any suggestions or feedback.

SpiraTeam Review

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1) great value for the money
2) flexibility
3) can help track all aspects of a project

Cons: I am still on version 4, so it may be that some of these are handled by v5

1) not tied in well enough with build systems
2) no test scheduling support supplied for linux systems
3) no simple way to tell which automated hosts are currently being used for automated testing. Should be some GUI screen that provides a single look at whats being scheduled and to what host.

Overall: I am an engineering contractor performing both SW development and SW qa work. I have convinced my last 3 employers to use Spirateam to help with project management and automation testing.

Recommendations to other buyers: Great tool for the money !!

SpiraTeam, great potentials, good feature set and excellent support team

Dec 02, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great variety of plugins

Cons: Limitations for some integrations, Jenkins will be a good example for that.

Overall: I believe the fact that I bringing with me the SpiraTeam to the third company I am working for, speaks for itself. In my current company, I was able to replace Jenkins and TestRail with the SpiraTeam. Eliminating an extra tool is always great news for the companies, thank you SpiraTeam!

Recommendations to other buyers: The Even performance was greatly improved over the years, but sometimes slowness in rendering some pages is painful.

Vendor Response

by Inflectra on December 02, 2016

Thanks Boris, we have the page rendering speed, firmly in our sights for the next version.

Requirements and Test Management in one place

Dec 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The primary goal of the software we were looking for was the management of requirements and testing along with a built-in traceability matrix and reports. SpiraTeam included these at a reasonable cost. We purchased the 4.2 version and have not upgraded to the latest.

We like the feature that not only maps the requirement to test case(s) but also indicates how many of the associated test cases have passed/failed. The filtering on tables for Requirements, Test Cases and Incidents is very helpful. Also like the folder and subfolder concepts to easily group system features. We have not used the Test Sets feature.

We've been able to generate requirements and test reports and make some modifications. I am not a developer so this was a bit challenging and was not able to figure out how to create a report for bugs not linked to test cases. SpiraTeam does have a report showing Test Cases with associated incidents of which I was able to expand to get additional incident information other than just the ID. They have a handful of other reports as well.

We used several administrative features. Adding new users and projects is fairly easy and straight forward. We configured the Incident work steps (workflow) to meet our business workflow (e.g., added Works as Designed and Close (by Design)), added some custom fields and adjusted field properties (e.g., hide, require) per the workstep. We used the email notifications feature as well. We also synchronized with Jira but abandoned this. We could not get the components to map but mostly because after trying it, we found it much easier to manage defects in one system for our internal processes. Once a bug is synchronized and written to Jira, you can only update it from Jira, not SpiraTeam.

It would be nice to have a feature that lets you know when a test case should be retested because the associated bugs are fixed.

Customer Service is responsive and professional. Sometimes I found answers to my questions on their Knowledge Base.

Overall good experience. Really helps to see that requirements are covered by test cases and gives the ability to manage test case (pass/fail) in one place without having to use spreadsheets!

Great product

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We've been using the product for a couple of years and it has been great so far. Support has been very responsive and helpful whenever we needed them.

Great product for managing software testing at a great price.

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All the functionality needed for our Software Quality Testing goals at a great price.

Cons: Reporting could be easier to manage and sorting columns by "not" would be valuable - ex. Status = "not" Accepted for Requirements.

Overall: SpiraTeam has been a great tool for meeting our Software Quality Testing goals. We use Planning to track our business requirements and trace them to our test cases. We use the Testing section to capture all our test cases and record our test runs. We have started to use the Rapise Test Automation Tool to integrate with SpiraTeam and run our test automation scripts. We use Tracking to document all our test failures and track incidents for our projects. The Dashboard and Reporting sections have been valuable in communicating test progress and results to our project teams. We have been very pleased with the tools use and performance.

Great Lifecycle Management Tool

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Incident tracker flexibility is phenomenal.

Cons: Inability to search the contents of uploaded documents that contain text from the search bar to get back to your artifacts.

Overall: SpiraTeam is a flexible lifecycle management tool. In addition to using it for software development, we've found the incident tracker to be highly customizable for hardware defect resolution tracking. This is an extremely cost-effective tool for creating standardized workflows and improving the documentation trail of your products.

Recommendations to other buyers: Keep making it better. It's already a great tool.

A complete vision of the projects

Nov 21, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The application can modify to adapt the workflow to your needs (based on a complex workflow). The document management is very good. You can change a part of UI (colors, logos, etc.). You can do a personal dashboard with your heat points. This could help you to focus your most important points.

Cons: In my personal opinion, the application needs a guidance or a screen that can show the flow process to make more easy the entry of the project elements.

Overall: I was used SpiraTeam in some projects. Our work with the application was right, but our experience with it, is like a fixed application with a strongest modulation of the project process. The UI, is not very friendly with a complex form to work on it.
Is true, that you can add any document, requirement, task or other in each moment, but you cannot change the flow of the project. In action it is maddening because you has not clarity of the steps to do with the different parts of the project.
But, if you have a big project with many people that need to interact (for example, you need to follow the status of the tasks and the test cases by developer) it is your project application.

Recommendations to other buyers: I only use this application in traditional project management, not with an agile methodology

Vendor Response

by Inflectra on November 21, 2016

Thanks for the feedback. We are adding a new user onboarding wizard into SpiraTeam to guide a new user through the project management process that is enabled in SpiraTeam. We're not sure which version Daniel used, but v5.0 has a completely overhauled user interface which our users are loving.

SpiraTeam and Inflectra great alround value

May 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very intuitive and easy to use application with custom role based access that suites any organisation. We have run the in-house version for over four years now and nothing much to complain about and when we've had a problem the support has been fantastic. We don't use the application to its fullest potential but extensively for test management and reporting.

Pros: Ease of use, no client installations, supports the main browser flora, a multitude of plugins for integration with other systems. Configuration flexibility. Plenty of features to grow in to. Fantastic support team and a vendor that listens to the user base addapting and improving the application at every new release. Very reasonable licensing and support fees.

Cons: I can only think of one drawback that is MS platform dependancy for the server installation and db.

Vendor Response

by Inflectra on May 31, 2016

Thanks David

Great Tool For The Entire Project Life Cycle

Dec 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using SpiraTeam within our organization for quite a few years. SpiraTeam is very easy to use, and is a great way to help track, maintain and troubleshoot an entire project, from the planning stages, to implementation, to enhancement requests and software bug and defect resolution. I would recommend SpiraTeam to any organization looking for a straightforward, easy to use tool.

Pros: Pros: Easy to use Versatile Tracks multiple project points

Cons: Cons: Cannot easily move artifacts from one project to another.

SpiraTeam

Mar 11, 2015
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Great integration story with variety of third party tools.
Strong customization capabilities
Availability of all key components

Cons:
Reports don't have enough graphical representations.
Limited and not very intuitive customization of the reports.
Some painful flows in the integration with very popular tool on the market: Jira.

Vendor Response

by Inflectra on March 11, 2015

Thanks for the feedback, we are aware of the JIRA integration piece and we are going to be releasing a direct cloud connect option in the very near future for customers where both tools are cloud-based.

Just starting

Feb 24, 2015
4/5
Overall

Comments: We have just started to work with SpiraTeam. What I can tell so far, support is excellent.

Best Value Alternative to the Big Bloated Beasts

Jan 30, 2015
5/5
Overall

Comments: This is a great suite for managing the application development life cycle. Very competitive in features and functions. This suite is just as good, if not better than IBM's or HP's suites. I've now worked with all three and can easily recommend this for all but the most complex and complicated organizations. I'm using the SaaS version and it works great. Gartner positions this in the niche-players section of its magic quadrant when it should be in the Leaders section, far above and to the right of the others!

Pros: Functionality Reasonable Documentation Customer Service Pricing

Cons: None discovered yet

Excellent product

Jan 18, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall SpiraTeam is an excellent product, very easy to use and testers love the set up. I have been setting it up onsite for a major client and showing their test team how to use the product. As well as the set up, I am also hooking it up to Rapise to get automated testing in place for a continuous deployment solution.

There have been one or two issues, however, the Inflectra support team are very, very quick to help and resolve any problems, and they also readily implement change suggestions if you come up with something that would be useful.

Note: Make sure you take a full back up before updating to newer versions if running on a local server.

Manage the full project lifecycle, testing is just a part

Nov 17, 2014
4/5
Overall

Comments: We have been using SpiraTeam for well over 4 years now and have over 600 registered users with over 100 using the system at any one time. SpiraTeam allows us to manage multiple development projects detailing requirements, writing and executing test cases and mapping the two together. SpiraTeam provides a great defect tracking tool and is used internally and by clients alike.

Pros: Customisable workflows, SpiraTeam uses colour in the interface well to highlight high priority items. SpiraTeam supports multiple plugins and we have integrated with Jenkins. Good support with same day response normal.

Cons: Occasionally buggy after new releases. Agile task management tools need refining.

Spira Feedback

Oct 17, 2014
4/5
Overall

Comments: Spira is a very good QA tool. It is very easy to use and very nice documents to follow. Very affordable price. Very good customer service. I am very happy using this tool and pleased with the customer service quick responses. However, here are some of the improvements and enhancement suggestions.

1. Is this compatible to use in all the browsers. Currently, if I am using chrome, when I try to edit the test case there is no way of saving. Save button is disabled. Update button is not displaying on the edited step.

Today I started using IE to see if it will work better. Any ideas on that which browser it works well or is it properly tested to use in all browsers?

2. If working on a test script or projects using Spira, user accidently deletes the test case, is there a way that we can restore the data? Any history to bring back the deleted test case? If this is not there now, I request to add as a future enhancement to benefit.

3. Why do we need in Test cases also Execute button and in Test Sets also Execute button? It is very confusing. Usually it should be in Test Sets.

4. Axosoft and Spira test documents can be clearer to understand from a QA tester perspective.

5. I am still learning and trying to experiment the full features.

Thanks.

Vendor Response

by Inflectra on October 20, 2014

Hi Sudha Thanks for the positive feedback. I think you have some questions as well as the review. For questions 1-5 I would submit a help desk ticket to us (if you have not already). In answer to the questions for anyone reading: 1) Spira works with all versions of Firefox, Safari, Chrome and Opera as well as IE8 or later. 2) If you delete a test case, simply go to Administration > Project History Changes and you can revert the delete. 3) You can execute a test case or a test set because sometimes smaller teams don't want to use the test set functionality and just assign test cases directly. For larger teams, test sets are optimal. 4) Thanks for the feedback, the integration with AxoSoft OnTime is an integration feature and is definitely more technical than the rest of the system.

SpiraTeam Review

Oct 14, 2014
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: Overall, the product is a great value. There are definitely things that can be improved though.
* Make reporting easier to use and more flexible. One of our number 1 complaints from Managers that use the system including myself is that we can't easily get data out of the system.
* Make it easier to create custom reports.
* The testing functionality is still cumbersome. We have seen our testing times increase fairly significantly since we started using the product. While some of that was expected, the tool is slow and not very efficient in some cases. For example instead of allowing multiple modules to be added at one time, the testers have to search for each one separately.
* The requirements module is slow.
* Performance of the product overall could be improved.
* Grids are restrictive. I have gotten lots of feedback with people wanting the ability to do things like double sort the grids or multiselecting certain fields like release.
* The customer service is fantastic but the reason I didn't give it an outstanding score is because I wish we had more say with enhancements. I wish we could pay you for an enhancement that was really important to us or for you to create a report for us.

Vendor Response

by Inflectra on October 14, 2014

We appreciate the feedback. Reporting is one of those areas where we have added significant new capabilities but users always want to slice and dice things in different ways. The custom reporting added in v4.1 has helped by allowing users to create their own reports and we shall be adding more custom graphs in future version. For enhancements we have 5000+ customers so sadly we do have to make decisions about priority, which is one challenge with a tool that is designed to be used by large numbers of customers that have their own processes...

User Experience

Oct 02, 2014
3/5
Overall

Comments: The functionality are ideal to work with in a typical agile project management environment

Pros: Project Requirements management works okay

Cons: The Planning board is not efficient in terms of task management

I'm a big fan of the application

Sep 24, 2014
5/5
Overall

Comments: I'm a big fan of the application. I manage the testing team for an IS department and was unhappy with the existing tools we had, so I evaluated a number of tools to replace what we used. The outcome put SpiraTest in the top 5. After using the free trial for a few weeks I was sold.

Pros: + Excellent price: + Mature tool: + Good integration: + Good support:

Cons: SLA support for hosting: As I work for a big company , there¿s a demand for 24hour support and clear SLAs. Inflectra don¿t provide that level of cover. That said, I¿ve not had any problems in the 9 months I have used the tool.

Great affordable Project Lifecycle Management tool!

Aug 28, 2014
4/5
Overall

Comments: My team and I have been using SpiraTeam for over a year now. We continue to be impressed by how customizable the product is. The ability to create custom workflows for Requirements and Incidents really allows us to make this product conform to our companies methodology. We aren't forced to follow a rigid methodology (Pure waterfall or Scrum). We can configure the application to follow our specific needs.

Pros: -Hosted solution, no infrastructure to worry about, Inflectra handles the backups, upgrades, servers, etc -Customizable workflows -Easy to learn UI -Plug-in for integration with our Automated Testing tool -Plug-in for Visual Studio

Cons: -At times it can be a little slow when loading new pages, not huge lag but enough to be annoying -The out of the box reports aren't the best and creating custom reports is challenging

SpiraTeam Review

Jul 25, 2014
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Basis our current usage, we have found Spira to be a good SDLC tool till the testing stage. This has helped us tracking/recording and monitoring our test cases and test results.

The workflow in which we are able to track the requirement from the initial requirement gathering stage to the release stage, including testing very effectively. It has also helped in keeping a tab on the release calender and hence effective Project Management.

There is scope of improvement in the overall upload functionality, specially post appending our data. Creation of new workflow, still remains a challenge, which hopefully spira team is working towards addressing.
It would be helpful, if we complete SDLC cycle, including post release management workflows as well.

Great Customer Support

Jun 05, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whenever I have a problem or question, whether via email or telephone, I always get a quick helpful response.

SpiraTeam an easy implementation and Great Customer Support

Mar 05, 2014
4/5
Overall

Comments: As a QA Manager I've worked with many defect tracking systems and ALM tools including TFS and HP QC\ALM. SpiraTeam is quick to implement and easy to work with. The key is mapping out your hierarchy and workflows for the project or all your projects if you're creating a template. This makes creating future projects a snap. The ease and flexibility of creating a custom Issue workflow was also key to a quick implementation. SpiraTeam has good basic functionality covering the different SDLC artifacts Issues, Requirements, Test Management, Releases, etc... There may be some features higher tiered ALM tools may have, but if they're not must haves for your team then SpiraTeam is the way to go. I've worked with the Inflectra Support team on easy and very complex issues. They've been very responsive on their communication and followups. They're always a joy to work with.

Pros: Easy and Quick Implementation Ease of use througout Pricing Good overall functionality across the board for all SDLC Artifacts, not just Defect Tracking Integration to third party software Great Customer Support Importing of artifacts is easy

Cons: Limited flexibility of controlling location of the fields on each screen Reports are a bit cumbersome Making Global Changes that would impact multiple projects in progress Linking Artifacts across projects for cross functionality

License downgrade and renewal

Feb 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The sales people were very helpful and our renewal was processed without incident or delay.

Review of Spirateam product by 1 yr user and admin.

Feb 05, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Product meets a large majority of the QC requirements I have.
Surpasses expectations so far.

Graphical interface could be improved cosmetically.

WASTE OF TIME AND WORSE, "MONEY"

Jan 07, 2014
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: I can expect better from a open source project, and that would be free. This is quite literally the most dysfunctional piece of software that I have ever had to deal with.
API is buggy, bulky, and non-intuitive.
Copy then paste is broken
Custom properties are very limited
no reporting tools to search test runs based off of custom properties Vs permutations of properties..
etc.....
etc.

Your better off implementing your own MySQL database with it's own web front end.

Vendor Response

by Inflectra on January 07, 2014

We're sorry that Russell doesn't like SpiraTeam, however we're surprised by his comments because his company has been using it for the past 4 years and renewed it as recently as 3 days ago (January 4th, 2014). We recommend customers take a trial version and try it out for themselves...

Enhances Team Collaboration

Dec 21, 2013
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really happy with the collaborative capabilities in helping coordinate all activities and information across teams.

SPIRA Review

Dec 13, 2013
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been using Spira for a number of years now overall find it very good for our needs.

Pros:
- Easy to track Test Cases and Releases
- Easy to track Test Cases against Requirements
- Reporting is straightforward and easy to follow
- The Support team is always very quick in responding to our queries
- The ability to copy test cases from project to project is a huge benefit to us
- Export and Import add on for Word is a great tool that has been used by a number of our teams

Cons:
- We have had some issues where test cases have been deleted by accident and the roll back functionality did not quite work to revert them - now if this happens I generally revert directly through the database which is not ideal
- Although there is a History tab this does not quite suit us for versioning our test cases - it would be great if there was proper versioning of test cases so you don't have to duplicate them
- sometimes the front end gets a bit confused and we start seeing duplicate folders and test cases which can cause confusion and filter sometimes doesn't work correctly

Overall the product is easy to use once you understand how everything links together.
As with all tools there are some things we would change to make it more useful for ourselves.
But the system has been a huge benefit to us from managing our test cases through the QA lifecycle.

Excellent package, it helped improve our internal processes

Oct 26, 2013
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We migrated from OnTime to SpiraTeam and couldn't be happier. For us, the power of SpiraTeam is the way it ties everything together. It also clear visibility of things like: This release includes these features and addresses these defects, and these test cases were executed. it is clear what is being included in each release, and it improves communication between our project managers and the developers. We have three testers, and they use the testing features of SpiraTeam both in concert with an automated tool (TestComplete) and for manual testing. We recently hired a junior tester to do manual testing, guided by the test scripts created in SpiraTeam by our lead tester.
Our developers have been asking for a Kanban board, which is not currently available. It is coming, accounting to Inflectra's support. Speaking of support, we've been happy with the results the few times we have needed to call. These days it is relatively unusual to call a company and have your call answered by a real live person, a person who has a detailed understanding of the product, and who has a full command of the English language.
We are hosting the application ourselves. Setup was easy, and the performance is excellent. We looked at a lot of products in this space, from open source to very expensive. SpiraTeam was the best choice for us, and we've never regretted the purchase.

Loving SpiraTeam

Sep 18, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We began using SpiraTeam about 6 months ago and and have been very happy with the tool. Overall, the tool is very easy to use and easy to learn. The customer service is excellent and unlike any other tool I have worked with in the past. We typically hear back on all help desk tickets within a few hours. There are a few performance issues with certain modules like requirements or test cases though. Importing tests is also quite cumbersome. We are hoping those issues are addressed in the next release.

spira

Sep 02, 2013
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Product performs well.
Have technical challange linking krono's to spira which was our original goal

Sage Spain Spira Team Review

Jul 29, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We need the TFS Sync with the requirents synchronization.
The rest of the features are OK, and works quite well.
The Customer Service is excellent.

Vendor Response

by Inflectra on July 29, 2013

The TFS 2012 data-sync that includes the requirements data synchronization is under development right now. Should be released in mid-August.

Outstanding Software and Support

Jun 18, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to deploy and use. The benefits of having an importer from quality center to spira team makes it easier to bring in all of your projects.

Cons: Make it FIPS compliant and you can attain a greater government audience

Overall: Would recommend to other organizations

Easy to use ALM tool at an affordable price

Apr 29, 2013
5/5
Overall

Comments: We¿ve been using SpiraTeam for test management for almost a year and already implemented 2 projects with it. User experience is great, since SpiraTeam is a lightweight tool and we hadn¿t had any experience with such a tool before adopting SpiraTeam. The most value it adds to our test management process and to the company in general is that all test cases and test results are stored in a single repository, both manual and automated, and it is very easy to organize and find test cases or retrieve test results using filters. We find particularly useful the options for test case re-use (linked test cases), separating test cases from test data (parameters), using test sets as containers for test cases, and using custom fields. We are eager to also adopt the other modules, especially incident management and requirements management, to benefit from the traceability between all the different artifacts we manage. And yes, it is very important that all of this comes at an affordable price with really exclusive customer support - we purchased the Enterprise Edition and have no problems whatsoever with the number of concurrent users. We expect future releases of SpiraTeam to include customizable workflows for the other artifacts, not only for incidents, as well as enhanced search.

SpiraTeam Review

Apr 22, 2013
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Good traceability for all artifacts
Good traceability for all test runs

Cons: Limited dashboard selections

Overall: Good to have as an overall tool for whole software development cycle.

Great RM/TM tool for the price

Feb 12, 2013
4/5
Overall

Comments: Our company researched over 2 dozen tools while looking for a Req Mgmt/Test Mgmt solution. We are very pleased with our decision to use SpiraTeam. Several projects have adopted its use in the first few months of deployment, and all the internal reviews are positive. A common remark I hear is "The more I use SpiraTeam, the more I like it". As a result of our satisfaction with this tool we have also purchased Rapise for automated testing. Again we have been very pleased with the number of features and ease of use, not to mention its integration with SpiraTeam.

Review

Jan 29, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Able to use test spreadsheet to write test cases and it is very simple to import into product. Test case execution is user friendly. Discrepancies can be tied to the test case. Discrepancies can be distributed amongst team members with ease for development and re-testing.

Cons: Large quantity of test cases in the import spreadsheet can cause it to lock up.

Overall: I would definitely recommend this product to companies for test case writing and execution. The product is easy to use. The testing progression can be viewed quickly for management of the timeline. We do not use the product for the business requirements though.

Quick and competent support

Mar 28, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: quick answer
competent and friendly support

Cons: different time zones (Swiss/USA)

Overall: SpiraTeam is a professional product for a small price. Also the support is competent, friendly and quick.

Wondeful Product

Mar 23, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1. Feature rich product
2. Excellent support even during the weekends
3. Very good integration facilities offerd

Cons: 1. Workflow support for requirements, test cases, test step etc similar to incident will be useful. This will allow differentiaing the requester and reviewer.
2. EA Integration does not have support for TAG values
3. Good if the product can support copying custom properties and list across projects.

Overall: Certainly very well suited product for the entire life cycle.

Spira reviews

Mar 02, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: As good as if not better then TFS Team Foundation Sever

Cons: Might consider attaching images to specitic test steps rather than overall test

Overall: Now becoming our main project/QA management tool

Can't beat the awesome customer support

Dec 28, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Inflectra customer support team provides the best customer support in the software industry. It is simply uncompareable. Can't thank Mike and Adam enoguh for their support. The team is very rich in knowledge and can answer or solve any problem that i come accross.

Cons: Sometime upgrade and patch installation is bit confusing.

Overall: i would highly recommend this product as QA/ requirement management tool.

Outstanding Sales, Service, and Product

Dec 07, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent company to do business with in all aspects.
Outstanding Sales, Service, and Product.

Cons: None that I have found.

Overall: 5 Stars - Outstanding Sales, Service, and Product.

Vendor Selection / Scoring

Nov 08, 2011
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: Today was the first time we had a overview of the tool. Based on the initial meeting, it seems to be a tool that covers most of our requirements and seems fairly easy to use.

Cons: Need to know more about the integration with Microsoft Project Server and the upcoming release on requirements and test in March of 2012.

Overall: Like what I saw today but would like to trial it out to get some hands on experience.

Customer Service/Product Review

Oct 21, 2011
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer support was excellent. The product features are clear and easy to use. The system is highly customizable using a hierarchical structure. The application produces high quality reports as well.

Cons: I would like to see some features that leverage graphics a bit more. Also the ability to link assets between projects and a more robust (and customizable) use case module will add some value (although I understand these are underway.

Overall: I would recommend the product based on ease of use, customer support and moderate pricing model.

Review for government contractor agile team

Aug 22, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Excellent tool. Really liked the ability to trace a requirement all the way through the process, linking it to test cases.

Cons: The one negative for us was the lack of a sortable backlog for scrum. I was not able to find a way to rank items in a list to create the order for the backlog. Are there any plans for this in an upcoming release?

Overall: Would highly recommend. We reviewed several tracking tools for agile development, and this was definitely one of the top contenders. Nice work!

Vendor Response

by Inflectra on August 25, 2011

You can prioritize the items in the backlog by assigning them a priority value (1-4) however in addition in a future release we shall be adding the ability to drag and drop prioritize them.

Technical support

Jun 21, 2011
4/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Pros: Remarkable technical support, for this I would really like to appreciate the Inflectra Support team especially to Adam who understood my issues and fixed it.

Cons: 1. Very sad to know that an appropriate load testing certification is not yet done or not published yet.

2. Single database for all the projects for big firm like us who keeps huge date will be concern , suggestion is to keep seperate db for each project.

Overall: For the value of money it is worth to use ,but those who look at this as an alternative for QC the comfort of use is surely going to loose.

Vendor Response

by Inflectra on June 21, 2011

- Unlike QC we chose to use a single database because many potential customers disliked the admin burden of QC and the inability to do cross-project reporting. - Load testing results for v3.1 in the process of being formatted for external consumption - The system has a different user interface than QC, some people like SpiraTeam's more than QC, some prefer QC, it depends what you are used to :-)

SpiraTeam Review

Mar 02, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Product is lightweight, flexible, feature-rich, responsive. Company has good documentation and provides excellent customer support. Reasonable pricing.

Cons: Only a few very minor issues so far, but nothing worth reporting.

Overall: So far, we would highly recommend the product and the company. It is a great light-weight alternative to HP Quality Center, which we also evaluated.

Excellent Value

Feb 09, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: - Affordable
- Ease of installation
- Has all the functionality we were looking for, primaily reguirements traceability and testing.

Cons: - had a bit of difficulty with JIRA sync but have since decided not to integrate the two.

Overall: Our web search found a large spectrum of requirements traceability tools from do-it-yourself spreadsheet templates to enterprise class installations that were far out of our price range. SpiraTeam was a great find in that it exceeded our needs and was very affordable offering great value. It's quickly become the focal point of our project implementation activities.

SpiraTeam Intro

Jan 12, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Adam Sandman is one of the reasons we returned to Inflectra. He is very cusotmer focused.

Cons: None to-date

Overall: Outstanding

Top Marks

Jan 06, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Total value for money, a customer service second to none, this is a vendor with the customer in focus. The application is very intuitive and meets all our current needs with plenty of room for growing.

Cons: None so far

Overall: I've looked at several applications in this segment and this comes out tops so far no doubt about it. If you've never had an ALM before or even a test management tool then you just can't lose. I'm expecting an ROI in man hours the first year of ownership not to mention the lift it will give to our working process along with job satisfaction for all our users.

Complete, flexible and intelligent software for managing entire software development life cycle

Dec 09, 2010
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Allows to manage the entire life cycle of software, from requirements to test cases and bugs
- The price is much inferior than other similar products (HP Quality center)
- Allows to manage release numbers, schedule and assign tasks
- Support team really nice and reactive
- Many update patchs, product is constantly evolving
- Possibility of defining custom workflows for incidents

Cons: - A bit slow sometimes, maybe because we have installed it on our company server
- The associations between requirements, test cases, incidents, and code version could be easier to use
- Some difficulties to attach big files

Overall: Strongly recommend it, it provides much more functionality than expected, and the support team is awesome!

Cybage-GlobalCollect Review

Dec 01, 2010
2/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Pros: 1) Good Support
2) Has very good Test Management

Cons: 1) Online costumer support must be given like some one must be online to solve problem eg on any chat
2) The interface is not user friendly

Overall: Good. Can be used by any org.

Spira Team Review

Jul 14, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This seems to be one tool that could replace several different tools that we have.

Also, this is one centralized location for various teams to look into the status of the projects.

Cons: I have some questions. Once I figure out if the tool can do that or not, I might be able to answer this better.

Overall: I would strongly recommend this product.

Excellent support

Jun 25, 2010
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Just started using the tool and pretty easy. Had wueations and got immediate response form support staff- A nice person called Mike.

Cons: Too bad it does not have copy features for workflows etc from 1 project to another.

Overall: Have just started using and it seems good thus far. Will have to use it some more before I can actually recommend it.

First Rate Customer Support

May 24, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy Installation.
Simple to Configure.
Excellent customer support (very responsive)

Cons: No real downside

Overall: Highly recommended

Good mid range ALM-software for a good price

Mar 30, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very quick und friendly support with honest and competent answers.
Interesting price.
Important ALM-function are covered

Cons: However we miss some specific functions. Therefore we need workarounds or specific implementations:

Cross-project associations or copy function for custom properties

Render different attachments format (without coping them as image in the description field) in a HTML report

Ability to change or add custom report

Copying configuration between different installations

Data migration from (other than the 4 supported tools) third party software with attachments

Disabling not always used mandatory fields (planed effort) in the different asp pages

Overall: good software covering a lot of functions for a good price

useful, powerful, efficient, satisfied, good support

Mar 28, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I don't understand what "Pros" means here.

Cons: I don't understand what "Cons" means here.

Overall: For the time being everything seems good.

SpiraTeam is a Feature-Rich Product with Incredible Technical Support

Mar 11, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Easy to install and use. Out of the box, the package just works, no hassles.

- Documentation is *extremely* well done, in all areas: Comprehensiveness, organization, layout, technical content, language and grammar, clarity.

- Technical support is incredibly responsive and helpful; extremely knowledgable; and goes above and beyond what is required.

Cons: I cannot think of any cons.

Overall: I would absolutely recommend the product to others who are looking for a easy to use, feature-rich, well-supported, and low-cost solution.

[Note: I can act as a referral on my own accord, but cannot endorse any product on behalf of SAIC.]

spirateam

Mar 11, 2010
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: features and good manual

Cons: User interface -sql server

Overall: This is a good product for non critical areas

Highly cost effective solution for test management

Mar 03, 2010
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1) Features available
2) Cost per feature
3) Integration with TestComplete & NUnit
4) Great Sales person; Adam helping end user better understanding of functionality, providing workaround and more importantly promptness in response.

Cons: 1) Inflexibility in reports, though this could be overcome by customized xml reports, this customization could have been made simpler.
2) Dashboard is functional but not appealing
3) Testing tasks other than testcase execution could not be created
4) OS Env could not be mentioned for a test planning & execution

Overall: Great and simple tool, a cost effective solution.

Vendor Response

by Inflectra on March 03, 2010

For item (4) you just need to add OS/Env custom properties on the Test Runs and then you can specify such factors during testing.

SpiraTeam

Feb 24, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The thing we like most about SpiraTeam is its flexibility. We are able to configure it to our processes and integrate it with MS TFS. The customer support is outstanding.

Cons: There are a few things we wish it had, but they are very open to enhancement suggestions and most of the things we suggest are already planned for an upcoming release.

Overall: Recommended highly.

Good web based tool

Feb 14, 2010
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Very good clean work .
Having planing + test cases tracking + issue tracking in one integrated solution is great. It worth every penny of its price.

Cons: Requirements ,and Releases features are fair.
Test Cases and Runs features are very good.
Incidents features are good.
Tasks features are only basic.
Some suggestions:-
1-Need to enable multiple resources assignment for tasks.
2-It will be great to submit time in a weekly time sheet view. with resource tasks as rows and days as columns.
3- It will be nice to enable the user to choose a distinct color for each status in the incidents workflow definition. so he/she can easily recognize it in the grid.
4- In the Requirement screens, it will be nice to make the colored inductors for testing and tasks "click-able" linking to the corresponding test cases or tasks

Overall: VERY good for its price !

High Functionality, Low Price & Responsive Support - It's a Winner!

Jan 28, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Functionality, Price and Support. What more do you need in a Test Management Tool? And it has integration with other tools and test automation.
SpiraTeam was trialled over three major projects and was enthusiastically accepted by both the IT group and the Business Areas doing UAT with absolutely minimal training. SpiraTeam provides a high level of functionality at an extremely affordable price point. I was extremely pleased with the responsiveness of Inflectra to every issue and suggestion I raised.
When you're sitting in a meeting with SpiraTeam users discussing incident reports from one of the trial projects, and the Director turns to you and says..."give me the quote...we need SpiraTeam" you know the product is doing the job for both test process improvement and management reporting. A winner for all !!

Cons: Oracle support (but it is on the way).
Greater email support ( such as broadcast notification to all SpiraTeam users)- but that is on the way too.

Overall: Highly recommended.
Cannot be beaten for functionality and support at the price point. And I've looked at many, with over 10 years experience with the big boys !!! Throw away those Word documents and Excel spreadsheets. At this price you can afford this top class software. You'll wonder why you made do with anything less!! And there is a free 30 day trial. That's how we got hooked.

I don't know what you mean

Jan 21, 2010
2/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Pros: Integration with bug tracking and testing.

Cons: It was slow. Clunky interface. You seriously need to consult an agile expert, and implement better project management capability. Need person based detail, assign two engineers to one task, dashboard where you can choose multiple reports for multiple projects display, group tasks under user story/spec--heirarchy, input hours worked per day (auto accumulation instead of manual), and hours left to do estimate, needs better reporting for project managers, drag and drop tasks to iterations, drag and drop work order (your priority field is REALLY criticality---priority is work order. Progress bar should update automatically with hours worked over hours estimated.

Overall: Gather project mgmt design specs to your program and you will have a killer app---with integration between project management, bug tracking, and QA.

Vendor Response

by Inflectra on January 21, 2010

We are aware of some of the additional features such as time tracking and enhanced personnel resource tracking that are already planned for future versions. The ability to drag and drop tasks to iterations does exist (we worked with Christine to show her that feature) and the % complete is deliberately not associated to # hours expended as that is a misleading metric if a task was under-estimated to begin with.

Great feature set at any price - yet at the best price!

Dec 11, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: SpiraTeam is an incredible value. Its feature set rivals competitors that are literally 10 times the cost. It has provided all the test case management that we need & the sales/support team has been immediately responsive to every question we've had.

Cons: The only challenge we've had with SpiraTeam is the "team" part. It isn't quite as graceful as we'd like for using a team of testers to execute tests. They came up with a solution so it's not a show stopper but I hope it improves with the next release.

Overall: SpiraTeam from Inflectra was inexpensive enough for us to use when our QA efforts were first launching as well as feature rich enough now that we have dozens of testers, analysts, and developers involved. We plan to bring on a test automation tool next year (QuickTest Pro, SmarteScript, or TestComplete) and SpiraTeam came with the hooks built in. In fact, SpiraTeam has a number of extra features built in that may make it even more useful to us over time; such as Project & Requirements Management. Their sales and support team have been invaluable in helping us understand how to use their software and even how to best test our software as well. They are flexible and very fast to respond (even after we bought) Their pricing model makes sense for the initial purchase and the annual maintenance. Simply put, Im sold. Its too tough to justify a competing product, no matter how popular, at tens of thousands of dollars more.

SpiraTeam Support

Oct 21, 2009
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great support service.

Cons: Lack of knowledge on my part of networks and servers made various steps hard to comprehend, without assistance.

Overall: Would definitely recommend. Still reviewing and documenting possible improvements.

Excellent Value for Money, replacement for QC

Jul 16, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have used this tool for organisation of 50 users and it has worked perfectly. It has got all the features which a Test and Defect management tools should have.

Cons: Its not very stable on new IE 8. Need to have some more basic feature to improve usability and speed of writing, designing Test Scripts.

Overall: It can still improve with additional features such as mutiple copy paste, more stable build for IE 8 users. But an excellent buy for this price. Reliable and well priced tool.

Vendor Response

by Inflectra on March 03, 2010

The mentioned issue with IE8 was addressed many versions ago (v2.2+).

Very good keep up the great work you guys are doing.

Jun 11, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: You are have a good customer support which really speaks a volume about your commitment toward product.

Cons: If i find one let you know.

Overall: Very good keep up the great work you guys are doing including development team, customer support(Adam stand out in his response) very positive team.

I would reccomend this product to anyone who needs to manage a project with test cases.

Jun 05, 2009
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: The product does an outstanding job on collecting the information needed to manage projects both large and small. The application has a good road map for future enhancements and helps me manage my projects without the normal amount of effort.

Cons: The screens could use some user inferface enhancements to make it easier to navigate. The filters, although useful, can confuse you as to what you are seeing. Many time I think I'm missing data to only find that the system ha me in a filter.

Overall: I would reccomend this product to anyone who needs to manage a project with test cases and requirements.

SpiraTeam is great. You get much more than you pay for. I would definitely recommend this software

May 14, 2009
4/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Pros: You're customer service is wonderful. Everytime I have presented a question I receive a very quick email back from Adam. Other than our own customer service I have never received such good service from a software vendor.

Cons: With the new 2.2 upgrade I have lost the ability to tab when creating a new test script. This is causing me to take twice as long to enter my steps.

Overall: SpiraTeam is great. You get much more than you pay for. I would definitely recommend this software to others.

We are using Spirateam / Spiratest for test case management and for managing our testing workforce.

May 05, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - world class customer service
- product is still improved and enhanced
- cost/feature ratio is ok
- helps us to improve software development process
- we are using the Excel importer often also to create new testcases. This is really fast.
- direct access to the MSSQL databaes allows custom report generation

Cons: - Jira integration is not really working
- Jira integration is only done with cryptic configuration files and not using the web-admin interface.
- doesn't work well with Firefox browsers
- doesn't work under Linux
- test case creation using the web-gui is kind of time consuming
- reporting could be more configurable directly in Spiratest

Overall: We are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution.
-> This is where I can recommend the tool to others

Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed.
-> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent.

We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009.
-> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.

Yes, I definitly recomment the product.

Mar 11, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: customer support is great

Cons: The product doesn't (yet) have as many features as some of the rest of them.

Overall: Yes, I definitly recomment the product.

We are mostly using this package as documentation for our testing processes.

Feb 18, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Support for the product has been fantastic! Whe have gone thu 2 upgrades and had questions. The support personnel ( Adam ) was extremely helpful and we were able to complete the upgrades.

Cons: None at present.

Overall: We are mostly using this package as documentation for our testing processes.
We can keep track by release as to what has been tested. Very satisfied with product.

As a small organizatio but with a multi million dollars software project to manage, we were looking

Jan 08, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Price
Functionalities
Outstanding support

Cons: Some functionalities could be added but SpiraTeam is definitevely worth its price

Overall: As a small organizatio but with a multi million dollars software project to manage, we were looking for an affordable solution in order to manage our requirements, define and follow-up test plans. We had also to integrate it with Jira, the bug tracking software used by our subcontractor. We have been very satisfied with SpiraTeam: easy to implement, easy to use, well documented. Inflectra delivers a very fast and impressive support, even to a French customer !

Our QA team is committed to using this product for our needs. We would love to see it grow.

Dec 02, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Good features. Stable. The best aspect about this tool is that Inflectra is commited to making it better. Customer service is great. Frequest releases. Bugs are fixed fast. Customer support is super fast and super helpful.

Cons: The UI has room to improve, feature-wise, but nothing bad about the product overall.

Overall: Our QA team is committed to using this product for our needs. We would love to see it grow and become more robust.

A tool to be reckoned with.

Oct 31, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: As a professional Mercury user and admin, this tool blows it out of the water based on usability to cost.

Cons: Windows platform server only

Overall: A tool to be reckoned with.

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Sep 10, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money