Best For

Project managers, business analysts and QA managers looking for integrated Application Lifecycle Management (ALM) systems to manage their entire project from requirements, through testing to delivery.

Product Details

SpiraTeam is an integrated Application Lifecycle Management (ALM) system that manages your project's requirements, releases, test cases, issues and tasks in one unified environment. With integrated customizable dashboards of key project information, SpiraTeam allows you to take control of your entire project lifecycle and synchronize the hitherto separate worlds of development and testing.

Contact Details

Inflectra

http://www.inflectra.com

Founded in 2006

Located in United States

Starting Price

  • $29.99/month
  • 3 concurrent users, unlimited named users and projects

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

SpiraTeam Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports
Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking
Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking
Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management

SpiraTeam Reviews

Overall
4/5
Ease of Use
4/5
Customer Service
4.5/5

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Showing 50 of 88 reviews

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Showing 50 of 88 reviews

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Reviewer's Role
Length of Use
Frequency of Use
Tom E.
QA Engineer
Telecommunications, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
December 14, 2016

“Pretty Good!”

OverallOverall, I like SpiraTeam. There's a bunch of different ALM solutions out there. I prefer something easy of a lot of confusing functionality. SpiraTeam is somewhere in the middle. It has a good balance. I use it for keeping track of test cases, but don't use the requirements functionality. I wish we did use the Requirement functionality, but the developers I work with have a thing about NOT documenting what they are developing... In any case, I can produce the results of the test effort rather easily so the rest of the team can see where we are within the project. Some of the annoyances are the ability to produce a report and distribute to the rest of the team. With the templates that SpiraTeam provides, I would like something a lit bit different. The templates just don't provide the information that I need. I know there is a way to modify the templates, but never had time to devote to figure it out. Also, the way arranging tests in folders and then moving tests around in the folders has been difficult over the versions of SpiraTeam. I like how tests are arranged in that way. It helps keep everything organized in a good manner, but the implementation of it is not entirely perfect. test cases often get put in the wrong place and have to spend some time moving them around. My last annoyance is how test cases are copied and pasted. When pasting a test case, it places it on the top of the test case I copied, not underneath it. That bugs me more than anything. But when judging SpiraTeam as a whole, I do like the product, but it's those little interface annoyances that get in the way.
ProsI like the concept of how test cases are arranged, within folders.
ConsI don't like how the concept of the folders was implemented. Often times, when copying and pasting test cases, it gets placed in the wrong location. Have to spend extra time getting test cases and folders placed in the right location.
Recommendations to other buyersKeep up the good work!

Vendor Response

By Inflectra on December 14, 2016
Hi Tom Thanks so much for the very fair and detailed review, we appreciate the time you spent writing it. I would like to mention that in SpiraTeam v5.0 we completely overhauled the test case and test set folders in line with the issues you identified, so please try out the newest version and let us know if you have any suggestions or feedback.
Source: Capterra
December 14, 2016
Mark L.
Head of Delivery
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
February 15, 2019

“Are you in Wagile Hell?”

OverallWith Spira Team we are building out our B2B and B2C solutions. We use the Planning Boards for SPrint Planning and daily stand up reference. WE use the Incidents page for tracking defects and Test Cases for Test Management. We also use Requirements for High Level Requirements, decomposing into Use Cases. We can bring in third parties as required to communicate their cards.
ProsWhere you are in the B2B market and have tech clients who remain Waterfall in their planning, yet you are more enlightened, this is a suitable tool. It does allow you to plan your dev trains according to iterations and project onto a scrum board. At the same time it allows you to map these cards to a set of requirements. In addition, you can plan your test cases and track defects all in the one platform. Sure, you could go down the Atlassian route, Inflectra appears to be better value for money, especially when adding modules.
ConsInsufficient integrations available with market defacto standard testing tools. The training model is on a consulting model - not great for start ups and scale ups. Need more training videos dealing with the set up in situations of increasing complexity! Was advised that Inflectra is responsive to customer feedback feature requests. Have not experienced this yet, despite regular feedback. Because most teams spend so much time in the Planning Board, more investment is required to improve usability of this page. Its good, just not great yet. It would be great to restrict visibility of external users to specific pages or to specific cards, instead we have to create separate projects for these groups, which is not always ideal when inserting external groups into internal team work.
Reviewer Source 
Source: Capterra
February 15, 2019
Tammy B.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Source: Capterra
December 2, 2016

“Requirements and Test Management in one place”

OverallThe primary goal of the software we were looking for was the management of requirements and testing along with a built-in traceability matrix and reports. SpiraTeam included these at a reasonable cost. We purchased the 4.2 version and have not upgraded to the latest. We like the feature that not only maps the requirement to test case(s) but also indicates how many of the associated test cases have passed/failed. The filtering on tables for Requirements, Test Cases and Incidents is very helpful. Also like the folder and subfolder concepts to easily group system features. We have not used the Test Sets feature. We've been able to generate requirements and test reports and make some modifications. I am not a developer so this was a bit challenging and was not able to figure out how to create a report for bugs not linked to test cases. SpiraTeam does have a report showing Test Cases with associated incidents of which I was able to expand to get additional incident information other than just the ID. They have a handful of other reports as well. We used several administrative features. Adding new users and projects is fairly easy and straight forward. We configured the Incident work steps (workflow) to meet our business workflow (e.g., added Works as Designed and Close (by Design)), added some custom fields and adjusted field properties (e.g., hide, require) per the workstep. We used the email notifications feature as well. We also synchronized with Jira but abandoned this. We could not get the components to map but mostly because after trying it, we found it much easier to manage defects in one system for our internal processes. Once a bug is synchronized and written to Jira, you can only update it from Jira, not SpiraTeam. It would be nice to have a feature that lets you know when a test case should be retested because the associated bugs are fixed. Customer Service is responsive and professional. Sometimes I found answers to my questions on their Knowledge Base. Overall good experience. Really helps to see that requirements are covered by test cases and gives the ability to manage test case (pass/fail) in one place without having to use spreadsheets!
Source: Capterra
December 2, 2016
Juan D.
Test Engineer
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 1, 2019

“Capitec Bank Feedback”

OverallMost excellent, brings our Business and testing together in understanding the req.
ProsThe Software made Automation easier. Integration easy, total revolutionary product. Very powerful tool if used as designed.
ConsUsers. Misunderstanding the designed use compared to their personal opinion.
Reviewer Source 
Source: Capterra
August 1, 2019
Kevin D.
Quality Assurance Team Lead
Food Production, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 2, 2016

“Great product for managing software testing at a great price.”

OverallSpiraTeam has been a great tool for meeting our Software Quality Testing goals. We use Planning to track our business requirements and trace them to our test cases. We use the Testing section to capture all our test cases and record our test runs. We have started to use the Rapise Test Automation Tool to integrate with SpiraTeam and run our test automation scripts. We use Tracking to document all our test failures and track incidents for our projects. The Dashboard and Reporting sections have been valuable in communicating test progress and results to our project teams. We have been very pleased with the tools use and performance.
ProsAll the functionality needed for our Software Quality Testing goals at a great price.
ConsReporting could be easier to manage and sorting columns by "not" would be valuable - ex. Status = "not" Accepted for Requirements.
Source: Capterra
December 2, 2016
Sudha G.
QA Manager
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Source: Capterra
October 17, 2014

“Spira Feedback”

OverallSpira is a very good QA tool. It is very easy to use and very nice documents to follow. Very affordable price. Very good customer service. I am very happy using this tool and pleased with the customer service quick responses. However, here are some of the improvements and enhancement suggestions. 1. Is this compatible to use in all the browsers. Currently, if I am using chrome, when I try to edit the test case there is no way of saving. Save button is disabled. Update button is not displaying on the edited step. Today I started using IE to see if it will work better. Any ideas on that which browser it works well or is it properly tested to use in all browsers? 2. If working on a test script or projects using Spira, user accidently deletes the test case, is there a way that we can restore the data? Any history to bring back the deleted test case? If this is not there now, I request to add as a future enhancement to benefit. 3. Why do we need in Test cases also Execute button and in Test Sets also Execute button? It is very confusing. Usually it should be in Test Sets. 4. Axosoft and Spira test documents can be clearer to understand from a QA tester perspective. 5. I am still learning and trying to experiment the full features. Thanks.

Vendor Response

By Inflectra on October 20, 2014
Hi Sudha Thanks for the positive feedback. I think you have some questions as well as the review. For questions 1-5 I would submit a help desk ticket to us (if you have not already). In answer to the questions for anyone reading: 1) Spira works with all versions of Firefox, Safari, Chrome and Opera as well as IE8 or later. 2) If you delete a test case, simply go to Administration > Project History Changes and you can revert the delete. 3) You can execute a test case or a test set because sometimes smaller teams don't want to use the test set functionality and just assign test cases directly. For larger teams, test sets are optimal. 4) Thanks for the feedback, the integration with AxoSoft OnTime is an integration feature and is definitely more technical than the rest of the system.
Source: Capterra
October 17, 2014
Avatar Image
Aaron W.
Internal Business Improvement Consultant (Senior Business Analyst)
Insurance, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 16, 2018

“SpiraTeam gives visibility to the work getting done!”

OverallMy company purchase this and said "here, figure out how to use this for your project". It took be a couple of hours to put all the pieces together. It is rather intuitive and user friendly. I was able to guide the team into how we intend to use the tool to develop our software product. It was easy to get the team engaged in using SpiraTeam.
ProsI like that we can see the work move across the Planning (Kanban) Board so it gives great visibility to the entire team of the work that is being done. It is great for agile approach to software development. It provides great integration from Requirement to Development to Testing to Completed.
ConsThe toughest part of using this new tool was to determine at what level to put the requirements into the system. As we were transitioning to agile at the same time we determined to put features into the tool as requirements and write user stories for each feature. It worked well. My team experienced some clunkiness, but I believe it was the way we had the tool configured as opposed to the tool itself. We changed the permissions on a couple of roles (BA, Developer) and it worked much better. We also changed some of the default workflows to make it work better.
Reviewer Source 
Source: Capterra
October 16, 2018
Boris G.
QA Director
Computer & Network Security, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 2, 2016

“SpiraTeam, great potentials, good feature set and excellent support team”

OverallI believe the fact that I bringing with me the SpiraTeam to the third company I am working for, speaks for itself. In my current company, I was able to replace Jenkins and TestRail with the SpiraTeam. Eliminating an extra tool is always great news for the companies, thank you SpiraTeam!
ProsGreat variety of plugins
ConsLimitations for some integrations, Jenkins will be a good example for that.
Recommendations to other buyersThe Even performance was greatly improved over the years, but sometimes slowness in rendering some pages is painful.

Vendor Response

By Inflectra on December 2, 2016
Thanks Boris, we have the page rendering speed, firmly in our sights for the next version.
Source: Capterra
December 2, 2016
Michael W.
Director Project Management
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
May 5, 2009

“We are using Spirateam / Spiratest for test case management and for managing our testing workforce. ”

OverallWe are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution. -> This is where I can recommend the tool to others Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed. -> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent. We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009. -> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.
Pros - world class customer service - product is still improved and enhanced - cost/feature ratio is ok - helps us to improve software development process - we are using the Excel importer often also to create new testcases. This is really fast. - direct access to the MSSQL databaes allows custom report generation
Cons - Jira integration is not really working - Jira integration is only done with cryptic configuration files and not using the web-admin interface. - doesn't work well with Firefox browsers - doesn't work under Linux - test case creation using the web-gui is kind of time consuming - reporting could be more configurable directly in Spiratest
Source: Capterra
May 5, 2009
Ambrish D.
Manager
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 14, 2018

“Its an awesome prodect from Inflectra for overall project management . Customer support is excellent”

ProsNice features,integration with most of the automation tools,ease of navigation,easy to understand UI,tracking of tasks,version control,access as per roles,easy tracking of all artifacts and easy to understand the mappings with them.
ConsReporting can be much better.Sometimes some formats throw error while reporting,mostly detailed incident reports fail while attaching images other than jpeg formats.
Reviewer Source 
Source: Capterra
June 14, 2018
Don T.
Test Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 28, 2010

“High Functionality, Low Price & Responsive Support - It's a Winner!”

OverallHighly recommended. Cannot be beaten for functionality and support at the price point. And I've looked at many, with over 10 years experience with the big boys !!! Throw away those Word documents and Excel spreadsheets. At this price you can afford this top class software. You'll wonder why you made do with anything less!! And there is a free 30 day trial. That's how we got hooked.
ProsFunctionality, Price and Support. What more do you need in a Test Management Tool? And it has integration with other tools and test automation. SpiraTeam was trialled over three major projects and was enthusiastically accepted by both the IT group and the Business Areas doing UAT with absolutely minimal training. SpiraTeam provides a high level of functionality at an extremely affordable price point. I was extremely pleased with the responsiveness of Inflectra to every issue and suggestion I raised. When you're sitting in a meeting with SpiraTeam users discussing incident reports from one of the trial projects, and the Director turns to you and says..."give me the quote...we need SpiraTeam" you know the product is doing the job for both test process improvement and management reporting. A winner for all !!
ConsOracle support (but it is on the way). Greater email support ( such as broadcast notification to all SpiraTeam users)- but that is on the way too.
Source: Capterra
January 28, 2010
Daniel T.
Architect IT
Information Technology and Services, Self-employed
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
6/10
Source: Capterra
November 21, 2016

“A complete vision of the projects”

OverallI was used SpiraTeam in some projects. Our work with the application was right, but our experience with it, is like a fixed application with a strongest modulation of the project process. The UI, is not very friendly with a complex form to work on it. Is true, that you can add any document, requirement, task or other in each moment, but you cannot change the flow of the project. In action it is maddening because you has not clarity of the steps to do with the different parts of the project. But, if you have a big project with many people that need to interact (for example, you need to follow the status of the tasks and the test cases by developer) it is your project application.
ProsThe application can modify to adapt the workflow to your needs (based on a complex workflow). The document management is very good. You can change a part of UI (colors, logos, etc.). You can do a personal dashboard with your heat points. This could help you to focus your most important points.
ConsIn my personal opinion, the application needs a guidance or a screen that can show the flow process to make more easy the entry of the project elements.
Recommendations to other buyersI only use this application in traditional project management, not with an agile methodology

Vendor Response

By Inflectra on November 21, 2016
Thanks for the feedback. We are adding a new user onboarding wizard into SpiraTeam to guide a new user through the project management process that is enabled in SpiraTeam. We're not sure which version Daniel used, but v5.0 has a completely overhauled user interface which our users are loving.
Source: Capterra
November 21, 2016
Doug .
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Source: GetApp
March 5, 2014

“SpiraTeam an easy implementation and Great Customer Support”

OverallAs a QA Manager I've worked with many defect tracking systems and ALM tools including TFS and HP QC\ALM. SpiraTeam is quick to implement and easy to work with. The key is mapping out your hierarchy and workflows for the project or all your projects if you're creating a template. This makes creating future projects a snap. The ease and flexibility of creating a custom Issue workflow was also key to a quick implementation. SpiraTeam has good basic functionality covering the different SDLC artifacts Issues, Requirements, Test Management, Releases, etc... There may be some features higher tiered ALM tools may have, but if they're not must haves for your team then SpiraTeam is the way to go. I've worked with the Inflectra Support team on easy and very complex issues. They've been very responsive on their communication and followups. They're always a joy to work with.
ProsEasy and Quick Implementation Ease of use througout Pricing Good overall functionality across the board for all SDLC Artifacts, not just Defect Tracking Integration to third party software Great Customer Support Importing of artifacts is easy
ConsLimited flexibility of controlling location of the fields on each screen Reports are a bit cumbersome Making Global Changes that would impact multiple projects in progress Linking Artifacts across projects for cross functionality
Source: GetApp
March 5, 2014
Walter K.
Engineering Consultant
Military, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 14, 2016

“SpiraTeam Review”

OverallI am an engineering contractor performing both SW development and SW qa work. I have convinced my last 3 employers to use Spirateam to help with project management and automation testing.
Pros1) great value for the money 2) flexibility 3) can help track all aspects of a project
ConsI am still on version 4, so it may be that some of these are handled by v5 1) not tied in well enough with build systems 2) no test scheduling support supplied for linux systems 3) no simple way to tell which automated hosts are currently being used for automated testing. Should be some GUI screen that provides a single look at whats being scheduled and to what host.
Recommendations to other buyersGreat tool for the money !!
Source: Capterra
December 14, 2016
Lawrence G.
Testing Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
December 11, 2009

“Great feature set at any price - yet at the best price!”

OverallSpiraTeam from Inflectra was inexpensive enough for us to use when our QA efforts were first launching as well as feature rich enough now that we have dozens of testers, analysts, and developers involved. We plan to bring on a test automation tool next year (QuickTest Pro, SmarteScript, or TestComplete) and SpiraTeam came with the hooks built in. In fact, SpiraTeam has a number of extra features built in that may make it even more useful to us over time; such as Project & Requirements Management. Their sales and support team have been invaluable in helping us understand how to use their software and even how to best test our software as well. They are flexible and very fast to respond (even after we bought) Their pricing model makes sense for the initial purchase and the annual maintenance. Simply put, Im sold. Its too tough to justify a competing product, no matter how popular, at tens of thousands of dollars more.
ProsSpiraTeam is an incredible value. Its feature set rivals competitors that are literally 10 times the cost. It has provided all the test case management that we need & the sales/support team has been immediately responsive to every question we've had.
ConsThe only challenge we've had with SpiraTeam is the "team" part. It isn't quite as graceful as we'd like for using a team of testers to execute tests. They came up with a solution so it's not a show stopper but I hope it improves with the next release.
Source: Capterra
December 11, 2009
John D.
Principal project consultant and test manager
Health, Wellness and Fitness, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2017

“Great value and great support”

ProsFeature set for the price compared to competing products. Flexible licensing. Very good support from the company.
ConsVery occasionally can be slow, for no apparent reason. Validation against AD can be difficult to setup.
Reviewer Source 
Source: Capterra
September 11, 2017
David B.
Test Manager
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Value for Money
5/5
Source: GetApp
May 26, 2016

“SpiraTeam and Inflectra great alround value”

OverallVery intuitive and easy to use application with custom role based access that suites any organisation. We have run the in-house version for over four years now and nothing much to complain about and when we've had a problem the support has been fantastic. We don't use the application to its fullest potential but extensively for test management and reporting.
ProsEase of use, no client installations, supports the main browser flora, a multitude of plugins for integration with other systems. Configuration flexibility. Plenty of features to grow in to. Fantastic support team and a vendor that listens to the user base addapting and improving the application at every new release. Very reasonable licensing and support fees.
ConsI can only think of one drawback that is MS platform dependancy for the server installation and db.

Vendor Response

By Inflectra on May 31, 2016
Thanks David
Source: GetApp
May 26, 2016
Kevin T.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
October 26, 2013

“Excellent package, it helped improve our internal processes”

OverallWe migrated from OnTime to SpiraTeam and couldn't be happier. For us, the power of SpiraTeam is the way it ties everything together. It also clear visibility of things like: This release includes these features and addresses these defects, and these test cases were executed. it is clear what is being included in each release, and it improves communication between our project managers and the developers. We have three testers, and they use the testing features of SpiraTeam both in concert with an automated tool (TestComplete) and for manual testing. We recently hired a junior tester to do manual testing, guided by the test scripts created in SpiraTeam by our lead tester. Our developers have been asking for a Kanban board, which is not currently available. It is coming, accounting to Inflectra's support. Speaking of support, we've been happy with the results the few times we have needed to call. These days it is relatively unusual to call a company and have your call answered by a real live person, a person who has a detailed understanding of the product, and who has a full command of the English language. We are hosting the application ourselves. Setup was easy, and the performance is excellent. We looked at a lot of products in this space, from open source to very expensive. SpiraTeam was the best choice for us, and we've never regretted the purchase.
Source: Capterra
October 26, 2013
Galina .
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Source: GetApp
April 29, 2013

“Easy to use ALM tool at an affordable price”

OverallWe've been using SpiraTeam for test management for almost a year and already implemented 2 projects with it. User experience is great, since SpiraTeam is a lightweight tool and we hadn't had any experience with such a tool before adopting SpiraTeam. The most value it adds to our test management process and to the company in general is that all test cases and test results are stored in a single repository, both manual and automated, and it is very easy to organize and find test cases or retrieve test results using filters. We find particularly useful the options for test case re-use (linked test cases), separating test cases from test data (parameters), using test sets as containers for test cases, and using custom fields. We are eager to also adopt the other modules, especially incident management and requirements management, to benefit from the traceability between all the different artifacts we manage. And yes, it is very important that all of this comes at an affordable price with really exclusive customer support - we purchased the Enterprise Edition and have no problems whatsoever with the number of concurrent users. We expect future releases of SpiraTeam to include customizable workflows for the other artifacts, not only for incidents, as well as enhanced search.
Source: GetApp
April 29, 2013
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 24, 2018

“Have used SpiraTeam for several years and find the product features getting very rich.”

OverallBeing able to demonstrate application lifecycle management in one application regardless of the framework of choice!
ProsRecently, I used some of its custom reporting functionality and was amazed at the easy interface and the out-of-the-box functionality. Very good.
ConsAt this point, I can't think of anything as they have a good roadmap, webinars, and user groups that support most of the immediate questions I have had.
Reviewer Source 
Source: Capterra
April 24, 2018
Kristin C.
Director of QA
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Source: Capterra
October 14, 2014

“SpiraTeam Review”

OverallOverall, the product is a great value. There are definitely things that can be improved though. * Make reporting easier to use and more flexible. One of our number 1 complaints from Managers that use the system including myself is that we can't easily get data out of the system. * Make it easier to create custom reports. * The testing functionality is still cumbersome. We have seen our testing times increase fairly significantly since we started using the product. While some of that was expected, the tool is slow and not very efficient in some cases. For example instead of allowing multiple modules to be added at one time, the testers have to search for each one separately. * The requirements module is slow. * Performance of the product overall could be improved. * Grids are restrictive. I have gotten lots of feedback with people wanting the ability to do things like double sort the grids or multiselecting certain fields like release. * The customer service is fantastic but the reason I didn't give it an outstanding score is because I wish we had more say with enhancements. I wish we could pay you for an enhancement that was really important to us or for you to create a report for us.

Vendor Response

By Inflectra on October 14, 2014
We appreciate the feedback. Reporting is one of those areas where we have added significant new capabilities but users always want to slice and dice things in different ways. The custom reporting added in v4.1 has helped by allowing users to create their own reports and we shall be adding more custom graphs in future version. For enhancements we have 5000+ customers so sadly we do have to make decisions about priority, which is one challenge with a tool that is designed to be used by large numbers of customers that have their own processes...
Source: Capterra
October 14, 2014
Shibu K.
QA - Automation
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
2/5
Customer Service
5/5
Source: Capterra
June 21, 2011

“Technical support”

OverallFor the value of money it is worth to use ,but those who look at this as an alternative for QC the comfort of use is surely going to loose.
ProsRemarkable technical support, for this I would really like to appreciate the Inflectra Support team especially to Adam who understood my issues and fixed it.
Cons1. Very sad to know that an appropriate load testing certification is not yet done or not published yet. 2. Single database for all the projects for big firm like us who keeps huge date will be concern , suggestion is to keep seperate db for each project.

Vendor Response

By Inflectra on June 21, 2011
- Unlike QC we chose to use a single database because many potential customers disliked the admin burden of QC and the inability to do cross-project reporting. - Load testing results for v3.1 in the process of being formatted for external consumption - The system has a different user interface than QC, some people like SpiraTeam's more than QC, some prefer QC, it depends what you are used to :-)
Source: Capterra
June 21, 2011
Erin E.
Senior QA Analyst
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Value for Money
5/5
Source: GetApp
December 23, 2015

“Great Tool For The Entire Project Life Cycle”

OverallWe have been using SpiraTeam within our organization for quite a few years. SpiraTeam is very easy to use, and is a great way to help track, maintain and troubleshoot an entire project, from the planning stages, to implementation, to enhancement requests and software bug and defect resolution. I would recommend SpiraTeam to any organization looking for a straightforward, easy to use tool.
ProsPros: Easy to use Versatile Tracks multiple project points
ConsCons: Cannot easily move artifacts from one project to another.
Source: GetApp
December 23, 2015
waleed m.
Team Leader
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Source: Capterra
February 14, 2010

“Good web based tool”

OverallVERY good for its price !
ProsVery good clean work . Having planing + test cases tracking + issue tracking in one integrated solution is great. It worth every penny of its price.
ConsRequirements ,and Releases features are fair. Test Cases and Runs features are very good. Incidents features are good. Tasks features are only basic. Some suggestions:- 1-Need to enable multiple resources assignment for tasks. 2-It will be great to submit time in a weekly time sheet view. with resource tasks as rows and days as columns. 3- It will be nice to enable the user to choose a distinct color for each status in the incidents workflow definition. so he/she can easily recognize it in the grid. 4- In the Requirement screens, it will be nice to make the colored inductors for testing and tasks "click-able" linking to the corresponding test cases or tasks
Source: Capterra
February 14, 2010
Brian K.
Quality Assurance Specialist
Paper & Forest Products, 1001-5000 employees
Used the software for: Unspecified
Overall Rating
4/5
Source: GetApp
August 28, 2014

“Great affordable Project Lifecycle Management tool!”

OverallMy team and I have been using SpiraTeam for over a year now. We continue to be impressed by how customizable the product is. The ability to create custom workflows for Requirements and Incidents really allows us to make this product conform to our companies methodology. We aren't forced to follow a rigid methodology (Pure waterfall or Scrum). We can configure the application to follow our specific needs.
Pros-Hosted solution, no infrastructure to worry about, Inflectra handles the backups, upgrades, servers, etc -Customizable workflows -Easy to learn UI -Plug-in for integration with our Automated Testing tool -Plug-in for Visual Studio
Cons-At times it can be a little slow when loading new pages, not huge lag but enough to be annoying -The out of the box reports aren't the best and creating custom reports is challenging
Source: GetApp
August 28, 2014
Dieter S.
Software Engineer
Industrial Automation, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
May 19, 2017

“You get more than you pay for SPIRATeam - easy to use - get better from update to update”

Overall- Great overview over the project progress - Easy administration effort
Pros- easy administration - traceability over the whole development process - good test integration - integrated dokument versioning - good and fast support
Cons- external test tool integration arn´t freeware anymore - text editor for inputs arn´t so good like in other tools
Source: Capterra
May 19, 2017
Robert B.
Sr. Systems Engineer
Defense & Space, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 2, 2016

“Great Lifecycle Management Tool”

OverallSpiraTeam is a flexible lifecycle management tool. In addition to using it for software development, we've found the incident tracker to be highly customizable for hardware defect resolution tracking. This is an extremely cost-effective tool for creating standardized workflows and improving the documentation trail of your products.
ProsIncident tracker flexibility is phenomenal.
ConsInability to search the contents of uploaded documents that contain text from the search bar to get back to your artifacts.
Recommendations to other buyersKeep making it better. It's already a great tool.
Source: Capterra
December 2, 2016
Julien V.
Director, Software Solutions
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
December 9, 2010

“Complete, flexible and intelligent software for managing entire software development life cycle”

OverallStrongly recommend it, it provides much more functionality than expected, and the support team is awesome!
Pros - Allows to manage the entire life cycle of software, from requirements to test cases and bugs - The price is much inferior than other similar products (HP Quality center) - Allows to manage release numbers, schedule and assign tasks - Support team really nice and reactive - Many update patchs, product is constantly evolving - Possibility of defining custom workflows for incidents
Cons - A bit slow sometimes, maybe because we have installed it on our company server - The associations between requirements, test cases, incidents, and code version could be easier to use - Some difficulties to attach big files
Source: Capterra
December 9, 2010
Pascal H.
project manager
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
March 30, 2010

“Good mid range ALM-software for a good price”

Overallgood software covering a lot of functions for a good price
ProsVery quick und friendly support with honest and competent answers. Interesting price. Important ALM-function are covered
ConsHowever we miss some specific functions. Therefore we need workarounds or specific implementations: Cross-project associations or copy function for custom properties Render different attachments format (without coping them as image in the description field) in a HTML report Ability to change or add custom report Copying configuration between different installations Data migration from (other than the 4 supported tools) third party software with attachments Disabling not always used mandatory fields (planed effort) in the different asp pages
Source: Capterra
March 30, 2010
Nick G.
Test Functional Lead
Internet, 501-1000 employees
Used the software for: Unspecified
Overall Rating
4/5
Source: GetApp
November 17, 2014

“Manage the full project lifecycle, testing is just a part”

OverallWe have been using SpiraTeam for well over 4 years now and have over 600 registered users with over 100 using the system at any one time. SpiraTeam allows us to manage multiple development projects detailing requirements, writing and executing test cases and mapping the two together. SpiraTeam provides a great defect tracking tool and is used internally and by clients alike.
ProsCustomisable workflows, SpiraTeam uses colour in the interface well to highlight high priority items. SpiraTeam supports multiple plugins and we have integrated with Jenkins. Good support with same day response normal.
ConsOccasionally buggy after new releases. Agile task management tools need refining.
Source: GetApp
November 17, 2014
Subramanya U.
Manager QA
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Source: Capterra
March 3, 2010

“Highly cost effective solution for test management”

OverallGreat and simple tool, a cost effective solution.
Pros1) Features available 2) Cost per feature 3) Integration with TestComplete & NUnit 4) Great Sales person; Adam helping end user better understanding of functionality, providing workaround and more importantly promptness in response.
Cons1) Inflexibility in reports, though this could be overcome by customized xml reports, this customization could have been made simpler. 2) Dashboard is functional but not appealing 3) Testing tasks other than testcase execution could not be created 4) OS Env could not be mentioned for a test planning & execution

Vendor Response

By Inflectra on March 3, 2010
For item (4) you just need to add OS/Env custom properties on the Test Runs and then you can specify such factors during testing.
Source: Capterra
March 3, 2010
Peter M.
Senior IT Consultant Development & QA
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 27, 2017

“My contacts with Inflectra can only be reviewed at 5-star at the moment”

OverallA very good tool for my QA skill set
ProsIntegration of all tools, open interfaces, online access from anywhere => to showcase example business cases to my customers, ease of use,
ConsIt would be good to have the possibility to create own reports, that can be used as official QA-Reports... every customer has his own QA-Reporting requirements (...but maybe I haven't found it yet...)
Reviewer Source 
Source: Capterra
October 27, 2017
Paras K.
Head - IT Operations
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Source: Capterra
July 25, 2014

“SpiraTeam Review”

OverallBasis our current usage, we have found Spira to be a good SDLC tool till the testing stage. This has helped us tracking/recording and monitoring our test cases and test results. The workflow in which we are able to track the requirement from the initial requirement gathering stage to the release stage, including testing very effectively. It has also helped in keeping a tab on the release calender and hence effective Project Management. There is scope of improvement in the overall upload functionality, specially post appending our data. Creation of new workflow, still remains a challenge, which hopefully spira team is working towards addressing. It would be helpful, if we complete SDLC cycle, including post release management workflows as well.
Source: Capterra
July 25, 2014
Jennifer L.
QA Group Lead
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Source: Capterra
December 13, 2013

“SPIRA Review”

OverallWe have been using Spira for a number of years now overall find it very good for our needs. Pros: - Easy to track Test Cases and Releases - Easy to track Test Cases against Requirements - Reporting is straightforward and easy to follow - The Support team is always very quick in responding to our queries - The ability to copy test cases from project to project is a huge benefit to us - Export and Import add on for Word is a great tool that has been used by a number of our teams Cons: - We have had some issues where test cases have been deleted by accident and the roll back functionality did not quite work to revert them - now if this happens I generally revert directly through the database which is not ideal - Although there is a History tab this does not quite suit us for versioning our test cases - it would be great if there was proper versioning of test cases so you don't have to duplicate them - sometimes the front end gets a bit confused and we start seeing duplicate folders and test cases which can cause confusion and filter sometimes doesn't work correctly Overall the product is easy to use once you understand how everything links together. As with all tools there are some things we would change to make it more useful for ourselves. But the system has been a huge benefit to us from managing our test cases through the QA lifecycle.
Source: Capterra
December 13, 2013
Christine W.
Director of Engineering
Unspecified
Used the software for: Unspecified
Overall Rating
2/5
Ease of Use
3/5
Customer Service
1/5
Source: Capterra
January 21, 2010

“I don't know what you mean”

OverallGather project mgmt design specs to your program and you will have a killer app---with integration between project management, bug tracking, and QA.
ProsIntegration with bug tracking and testing.
ConsIt was slow. Clunky interface. You seriously need to consult an agile expert, and implement better project management capability. Need person based detail, assign two engineers to one task, dashboard where you can choose multiple reports for multiple projects display, group tasks under user story/spec--heirarchy, input hours worked per day (auto accumulation instead of manual), and hours left to do estimate, needs better reporting for project managers, drag and drop tasks to iterations, drag and drop work order (your priority field is REALLY criticality---priority is work order. Progress bar should update automatically with hours worked over hours estimated.

Vendor Response

By Inflectra on January 21, 2010
We are aware of some of the additional features such as time tracking and enhanced personnel resource tracking that are already planned for future versions. The ability to drag and drop tasks to iterations does exist (we worked with Christine to show her that feature) and the % complete is deliberately not associated to # hours expended as that is a misleading metric if a task was under-estimated to begin with.
Source: Capterra
January 21, 2010
Timothy M.
Requirements Analyst
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Source: Capterra
August 22, 2011

“Review for government contractor agile team”

OverallWould highly recommend. We reviewed several tracking tools for agile development, and this was definitely one of the top contenders. Nice work!
ProsExcellent tool. Really liked the ability to trace a requirement all the way through the process, linking it to test cases.
ConsThe one negative for us was the lack of a sortable backlog for scrum. I was not able to find a way to rank items in a list to create the order for the backlog. Are there any plans for this in an upcoming release?

Vendor Response

By Inflectra on August 25, 2011
You can prioritize the items in the backlog by assigning them a priority value (1-4) however in addition in a future release we shall be adding the ability to drag and drop prioritize them.
Source: Capterra
August 22, 2011
iain k.
Development Manager
10,001+ employees
Used the software for: Unspecified
Overall Rating
5/5
Source: GetApp
September 24, 2014

“I'm a big fan of the application”

OverallI'm a big fan of the application. I manage the testing team for an IS department and was unhappy with the existing tools we had, so I evaluated a number of tools to replace what we used. The outcome put SpiraTest in the top 5. After using the free trial for a few weeks I was sold.
Pros+ Excellent price: + Mature tool: + Good integration: + Good support:
ConsSLA support for hosting: As I work for a big company , there's a demand for 24hour support and clear SLAs. Inflectra don't provide that level of cover. That said, I've not had any problems in the 9 months I have used the tool.
Source: GetApp
September 24, 2014
Kelly Jo L.
IS Business Analyst
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 29, 2013

“Review”

OverallI would definitely recommend this product to companies for test case writing and execution. The product is easy to use. The testing progression can be viewed quickly for management of the timeline. We do not use the product for the business requirements though.
ProsAble to use test spreadsheet to write test cases and it is very simple to import into product. Test case execution is user friendly. Discrepancies can be tied to the test case. Discrepancies can be distributed amongst team members with ease for development and re-testing.
ConsLarge quantity of test cases in the import spreadsheet can cause it to lock up.
Source: Capterra
January 29, 2013
Greg S.
Systems Architect
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
March 11, 2010

“SpiraTeam is a Feature-Rich Product with Incredible Technical Support”

OverallI would absolutely recommend the product to others who are looking for a easy to use, feature-rich, well-supported, and low-cost solution. [Note: I can act as a referral on my own accord, but cannot endorse any product on behalf of SAIC.]
Pros - Easy to install and use. Out of the box, the package just works, no hassles. - Documentation is *extremely* well done, in all areas: Comprehensiveness, organization, layout, technical content, language and grammar, clarity. - Technical support is incredibly responsive and helpful; extremely knowledgable; and goes above and beyond what is required.
ConsI cannot think of any cons.
Source: Capterra
March 11, 2010
Peter B.
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: GetApp
February 2, 2017

Source: GetApp
February 2, 2017
Jim R.
Information Technology and Services, Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Source: GetApp
January 30, 2015

“Best Value Alternative to the Big Bloated Beasts”

OverallThis is a great suite for managing the application development life cycle. Very competitive in features and functions. This suite is just as good, if not better than IBM's or HP's suites. I've now worked with all three and can easily recommend this for all but the most complex and complicated organizations. I'm using the SaaS version and it works great. Gartner positions this in the niche-players section of its magic quadrant when it should be in the Leaders section, far above and to the right of the others!
ProsFunctionality Reasonable Documentation Customer Service Pricing
ConsNone discovered yet
Source: GetApp
January 30, 2015
Amanda J.
Director
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
January 18, 2015

“Excellent product ”

OverallOverall SpiraTeam is an excellent product, very easy to use and testers love the set up. I have been setting it up onsite for a major client and showing their test team how to use the product. As well as the set up, I am also hooking it up to Rapise to get automated testing in place for a continuous deployment solution. There have been one or two issues, however, the Inflectra support team are very, very quick to help and resolve any problems, and they also readily implement change suggestions if you come up with something that would be useful. Note: Make sure you take a full back up before updating to newer versions if running on a local server.
Source: Capterra
January 18, 2015
Bill O.
CRM Manager
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Source: Capterra
June 5, 2009

“I would reccomend this product to anyone who needs to manage a project with test cases.”

OverallI would reccomend this product to anyone who needs to manage a project with test cases and requirements.
ProsThe product does an outstanding job on collecting the information needed to manage projects both large and small. The application has a good road map for future enhancements and helps me manage my projects without the normal amount of effort.
ConsThe screens could use some user inferface enhancements to make it easier to navigate. The filters, although useful, can confuse you as to what you are seeing. Many time I think I'm missing data to only find that the system ha me in a filter.
Source: Capterra
June 5, 2009
Tony A.
Chief Technology Officer
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
October 21, 2011

“Customer Service/Product Review”

OverallI would recommend the product based on ease of use, customer support and moderate pricing model.
ProsCustomer support was excellent. The product features are clear and easy to use. The system is highly customizable using a hierarchical structure. The application produces high quality reports as well.
ConsI would like to see some features that leverage graphics a bit more. Also the ability to link assets between projects and a more robust (and customizable) use case module will add some value (although I understand these are underway.
Source: Capterra
October 21, 2011
jus s.
Manager, Information Systems
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Source: Capterra
February 9, 2011

“Excellent Value”

OverallOur web search found a large spectrum of requirements traceability tools from do-it-yourself spreadsheet templates to enterprise class installations that were far out of our price range. SpiraTeam was a great find in that it exceeded our needs and was very affordable offering great value. It's quickly become the focal point of our project implementation activities.
Pros- Affordable - Ease of installation - Has all the functionality we were looking for, primaily reguirements traceability and testing.
Cons- had a bit of difficulty with JIRA sync but have since decided not to integrate the two.
Source: Capterra
February 9, 2011
David B.
Test Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 6, 2011

“Top Marks ”

OverallI've looked at several applications in this segment and this comes out tops so far no doubt about it. If you've never had an ALM before or even a test management tool then you just can't lose. I'm expecting an ROI in man hours the first year of ownership not to mention the lift it will give to our working process along with job satisfaction for all our users.
ProsTotal value for money, a customer service second to none, this is a vendor with the customer in focus. The application is very intuitive and meets all our current needs with plenty of room for growing.
ConsNone so far
Source: Capterra
January 6, 2011
Kent .
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Source: GetApp
February 12, 2013

“Great RM/TM tool for the price”

OverallOur company researched over 2 dozen tools while looking for a Req Mgmt/Test Mgmt solution. We are very pleased with our decision to use SpiraTeam. Several projects have adopted its use in the first few months of deployment, and all the internal reviews are positive. A common remark I hear is "The more I use SpiraTeam, the more I like it". As a result of our satisfaction with this tool we have also purchased Rapise for automated testing. Again we have been very pleased with the number of features and ease of use, not to mention its integration with SpiraTeam.
Source: GetApp
February 12, 2013
Sundaranatarajan L.
Consultant
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
March 23, 2012

“Wondeful Product”

OverallCertainly very well suited product for the entire life cycle.
Pros1. Feature rich product 2. Excellent support even during the weekends 3. Very good integration facilities offerd
Cons1. Workflow support for requirements, test cases, test step etc similar to incident will be useful. This will allow differentiaing the requester and reviewer. 2. EA Integration does not have support for TAG values 3. Good if the product can support copying custom properties and list across projects.
Source: Capterra
March 23, 2012
Rahul S.
Senior Test Consultant
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
July 16, 2009

“Excellent Value for Money, replacement for QC”

OverallIt can still improve with additional features such as mutiple copy paste, more stable build for IE 8 users. But an excellent buy for this price. Reliable and well priced tool.
ProsWe have used this tool for organisation of 50 users and it has worked perfectly. It has got all the features which a Test and Defect management tools should have.
ConsIts not very stable on new IE 8. Need to have some more basic feature to improve usability and speed of writing, designing Test Scripts.

Vendor Response

By Inflectra on March 3, 2010
The mentioned issue with IE8 was addressed many versions ago (v2.2+).
Source: Capterra
July 16, 2009
Kristin C.
QA Manager
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
September 18, 2013

“Loving SpiraTeam”

OverallWe began using SpiraTeam about 6 months ago and and have been very happy with the tool. Overall, the tool is very easy to use and easy to learn. The customer service is excellent and unlike any other tool I have worked with in the past. We typically hear back on all help desk tickets within a few hours. There are a few performance issues with certain modules like requirements or test cases though. Importing tests is also quite cumbersome. We are hoping those issues are addressed in the next release.
Source: Capterra
September 18, 2013