--- title: "eBooking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eBooking Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/85489/eBooking/" page_type: "product" language: "en" --- # eBooking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eBooking ## What is eBooking? An Enterprise Reservation System designed for modern Ferry Companies, both for freight and passengers, to optimize the complete operational and sales cycle. The use of the Java EE 5 technology and the SOA (Service Oriented Architecture) approach provided by native SOAP-XML support, makes eBooking the most technologically advanced booking solution in Europe for the Ferry, Cruise and Ro-Ro markets. ## What is eBooking used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €50000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eBooking?[Manage this product listing](https://www.g2.com/products/ebooking/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eBooking 5.0 (1) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price €50000 Per User, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.8 (5,821) Value For Money 5.0 (1) Value For Money 4.7 (3,595) Customer Service 4.0 (1) Customer Service 4.8 (3,324) ## eBooking alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about eBooking Overview ### What company size and specific industries is eBooking built for? eBooking is designed for cruise, ferry, and RoRo businesses of any size that need a reservation system for managing inventory, load capacity, pricing, vessels, and products. It is best suited to transportation and passenger or vehicle booking operators in these maritime sectors. Features and Usability ### What are the key features of eBooking? eBooking offers online booking, group reservations, and third party booking for managing reservations across channels. Core operational features include inventory management, rate management, payment processing, booking notes, and CRM, plus promotions management and customer support for handling customer records, pricing, and reservation workflows. Getting Started and Support ### What customer support options does eBooking offer? eBooking offers 24/7 live rep support. Users can contact a live representative at any time for help with account questions, booking issues, or general guidance. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 5,388 Reservations reviews Capterra reviewers highlight these features as the top priorities when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) eBooking supports **Online Booking**, which gives businesses a way to accept reservations online without manual back-and-forth. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other features that reviewers also value, including **Payment Processing** (**51%**) and **Customer Support** (**46%**), helping businesses handle transactions and respond to customer questions more efficiently while allowing teams to keep the booking experience organized and easier to manage. Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Booking Notes 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Group Reservations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The ability to reserve times in groups. eBooking 10 features ### All Features - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Third Party Booking: Allows bookings to be made through a third party service --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic €50,000 Per User,One Time Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JF Jowayne F. Soldier Defense & Space ### "This app is a daily user for me and it should be for you too" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 1, 2021 Awesome Pros The user interface is simple and easy to navigate through Cons I liked everything to be honest. Best user interface ive used in a while Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.