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Unilog CIMM2 is a powerful, affordable cloud-based B2B eCommerce solution designed specifically for mid-market distributors, manufacturers, and wholesalers. We are the only platform that offers a unified commerce solution, bundling product data and content enrichment services with advanced digital commerce capabilities. Core components of the platform include PIM, CMS, the commerce module, site search configuration, event management, and a mobile app.
Provider
Unilog Content Solutions
Located In
United States
Foundation
1998
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, In Person, Documentation, Webinars
Support
24/7 (Live rep), Chat
CIMM2 was built for the underserved market of B2B e-commerce, specifically targeting small to medium-sized distributors and manufacturers.
Content Source: CIMM2
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CIMM2 Reviews
"CIMM2 is On the right track, but far from the finish line"
Overall: The platform is a greatw ay to manage our retail website. However, if you should need anythign from customer support, you should probably try to just figure it out on your own. Once you submit a help ticket via e-mail, IF you hear back from support, it won't be for several days to a week or more. And should they actually help you overcome an issue, they won't offer any explanation. They just go in on their and and tinker around and then tell you it's all better. Not how to avoid the issue again, or how to fix it yourself.
Pros: It has an intuitive design and is relatively self explanatory. Navigation is simple enough and it rarely crashes.
Cons: Customer Support is a joke. There are language barriers, as well as general negligence regarding issues which could be catastrophic for my company if not handles in a timely manner.
Vendor Response
