Unilog Content Solutions


3 / 5
1 review

Who Uses This Software?

CIMM2 was built for the underserved market of B2B e-commerce, specifically targeting small to medium-sized distributors and manufacturers.

Average Ratings

1 Review

  • 3 / 5

  • 3 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Unilog Content Solutions
  • www.unilogcorp.com
  • Founded 1998
  • United States

About CIMM2

A product of Unilog, CIMM2 is an enterprise, cloud-based eCommerce platform, designed specifically for B2B businesses, such as mid-sized wholesale distributors across vertical markets. Key features - such as ERP integration, third-party payment gateways, an easy-to-use Content Management System, automatic inventory synchronization, intuitive search and navigation, a robust Product Information Manager (PIM), and insightful analytics make CIMM2 the best-in-breed choice for B2B environments.

CIMM2 Features

  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

CIMM2 Reviews

CIMM2 is On the right track, but far from the finish line

Mar 06, 2017

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not

Pros: It has an intuitive design and is relatively self explanatory. Navigation is simple enough and it rarely crashes.

Cons: Customer Support is a joke. There are language barriers, as well as general negligence regarding issues which could be catastrophic for my company if not handles in a timely manner.

Overall: The platform is a greatw ay to manage our retail website. However, if you should need anythign from customer support, you should probably try to just figure it out on your own. Once you submit a help ticket via e-mail, IF you hear back from support, it won't be for several days to a week or more. And should they actually help you overcome an issue, they won't offer any explanation. They just go in on their and and tinker around and then tell you it's all better. Not how to avoid the issue again, or how to fix it yourself.

Recommendations to other buyers: Cimm2 Is great, as long as you don't ever need any help.

Vendor Response

by Unilog Content Solutions on March 07, 2017

Hi Brooke,

Thank you for taking the time to review CIMM2. We have reached out to your account manager to address the concerns you have. We value all customer feedback to a high degree.

The Unilog Team